Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 77851 | RS Amanda Cikarang Selatan | 12 | 2023 | 01-09-2024 | 87.41% | 100% | 96.67% | 100% | 99.46% | 0% | 93.79% | 100% | 99.99% | 70.83% | 100% | 72% | 84.26 |
| 77852 | RS Umum Medirossa Cikarang | 12 | 2023 | 01-12-2024 | 98.89% | 97% | 100% | 0% | 24.94% | 0% | 82.11% | 95% | 76.19% | 100% | 100% | 100% | 0 |
| 77853 | RS Umum Muhammadiyah | 12 | 2023 | 01-10-2024 | 88.37% | 96% | 97.26% | 100% | 55% | 4.44% | 60.96% | 85.58% | 94.1% | 87.23% | 92.86% | 100% | 78.1 |
| 77854 | RS Umum Kartika Husada | 12 | 2023 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 77855 | RS Umum Daerah Arjawinangun | 12 | 2023 | 01-03-2024 | 98.58% | 99% | 99.19% | 100% | 90.24% | 4.86% | 83.95% | 100% | 89.58% | 85.75% | 100% | 100% | 79.08 |
| 77856 | RS Paru Provinsi Jawa Barat | 12 | 2023 | 01-10-2024 | 98.32% | 96% | 98.63% | 100% | 100% | 3.23% | 96.43% | 100% | 98.5% | 97.64% | 98.21% | 100% | 94.44 |
| 77857 | RS Umum Bungsu | 12 | 2023 | 01-08-2024 | 86.5% | 94% | 100% | % | 82.22% | 100% | 95.13% | 100% | 99.53% | 100% | 100% | 100% | 90.77 |
| 77858 | RS Umum Hermina Arcamanik | 12 | 2023 | 01-08-2024 | 92.31% | 100% | 100% | 90.48% | 81.02% | 0% | 97.8% | 100% | 100% | 81.98% | 100% | 100% | 99.97 |
| 77859 | RS Pertamina Cirebon | 12 | 2023 | 07-08-2024 | 88.56% | 100% | 100% | 100% | 89.06% | 0% | 72.09% | 100% | 82.1% | 72.73% | 100% | 100% | 83.44 |
| 77860 | RS Umum Sekar Kamulyan | 12 | 2023 | 01-11-2024 | 97.65% | 100% | 94.97% | 0% | 29.75% | 0% | 77.89% | 94.77% | 100% | 85.83% | 99.06% | 100% | 0 |
| 77861 | RS Umum Permata Cibubur | 12 | 2023 | 01-10-2024 | 99.59% | 99% | 99.38% | 100% | 86.62% | 4.41% | 98.72% | 100% | 99.29% | 91% | 99.94% | 100% | 71 |
| 77862 | RS Umum Daerah Majalengka | 12 | 2023 | 01-10-2024 | 97.58% | 94% | 100% | 0% | 86.27% | 0% | 79.04% | 100% | 91.61% | 96.64% | 100% | 100% | 80.73 |
| 77863 | RSAU dr. M. Salamun | 12 | 2023 | 02-05-2024 | 85.06% | 92% | 100% | 100% | 93.4% | 0% | 97.05% | 100% | 89.82% | 93.07% | 100% | 100% | 86.73 |
| 77864 | RS Primaya Karawang | 12 | 2023 | 01-08-2024 | 90.09% | 95% | 100% | 100% | 98.63% | 10.1% | 93.96% | 100% | 96.96% | 92.86% | 100% | 100% | 95 |
| 77865 | RS Umum Tk. IV 03.07.03 Sariningsih | 12 | 2023 | 01-08-2024 | 89% | 86% | 100% | 100% | 100% | 0% | 95.48% | 100% | 100% | 91.67% | 100% | 93.91% | 0 |
| 77866 | RS Umum Harapan Keluarga Jababeka | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 100% | 76.39% | 0% | 100% | 100% | 100% | 100% | 100% | 92% | 81.5 |
| 77867 | RS Umum Sumber Waras | 12 | 2023 | 02-09-2024 | 89.84% | 95% | 97.68% | 100% | 91.2% | 0% | 87.43% | 100% | 85.87% | 95.36% | 100% | 100% | 91 |
| 77868 | RS Pasar Minggu Cirebon | 12 | 2023 | 01-01-1970 | 97.5% | 100% | 100% | 90% | 100% | 100% | 100% | 90% | 100% | 100% | 100% | 100% | 100 |
| 77869 | RS Umum Daerah Waled | 12 | 2023 | 01-10-2024 | 75.28% | 97% | 98.6% | 70.27% | 79.33% | 2.5% | 80.03% | 100% | 80.94% | 100% | 98.92% | 100% | 83.7 |
| 77870 | RS Permata Kuningan | 12 | 2023 | 01-01-1970 | 98% | 100% | 100% | 83.33% | 80% | 0% | 75% | 90% | 100% | 100% | 100% | 83.33% | 180 |
| 77871 | RS Umum Annisa | 12 | 2023 | 01-08-2024 | 86.05% | 100% | 100% | 80% | 50.91% | 0.33% | 58.13% | 100% | 89.54% | 93.23% | 100% | 100% | 93.3 |
| 77872 | RS Ananda Tambun Selatan | 12 | 2023 | 01-10-2024 | 87.5% | 85% | 75% | 83.33% | 70% | 0% | 66.67% | 100% | 99.96% | 80% | 100% | 58.33% | 88 |
| 77873 | RS Umum Permata Cirebon | 12 | 2023 | 01-08-2024 | 84.62% | 97% | 100% | 0% | 81.94% | 3.53% | 95.58% | 100% | 97.93% | 85.71% | 100% | 92.86% | 85.5 |
| 77874 | RS Umum Santo Yusup | 12 | 2023 | 01-10-2024 | 80% | 78% | 93.88% | 0% | 82% | 0% | 89.18% | 99.05% | 99.5% | 76.19% | 99.82% | 0% | 0 |
| 77875 | RS Permata Keluarga Karawang | 12 | 2023 | 01-09-2024 | 89.82% | 100% | 100% | 100% | 88.79% | 0% | 98.31% | 100% | 90.87% | 78.71% | 92.19% | 100% | 87 |
| 77876 | RS Umum Khalishah | 12 | 2023 | 01-11-2024 | 88.5% | 94% | 100% | 0% | 81.14% | 0% | 47.88% | 86.79% | 88.33% | 60% | 100% | 100% | 87.1 |
| 77877 | RS Umum Santo Borromeus | 12 | 2023 | 01-09-2024 | 66.06% | 90% | 99.76% | 100% | 87% | 0.32% | 91.75% | 100% | 85.81% | 100% | 99.43% | 100% | 0 |
| 77878 | RS Umum Immanuel Bandung | 12 | 2023 | 01-10-2024 | 91.32% | 95% | 100% | % | 95.29% | 0.55% | 63.9% | 100% | 88.34% | 85.71% | 100% | 100% | 87.52 |
| 77879 | RS Umum Bina Sehat | 12 | 2023 | 01-10-2024 | 94% | 100% | 100% | 0% | 65.62% | 0% | 98.44% | 85.94% | 92.97% | 100% | 100% | 100% | 85.5 |
| 77880 | RS Umum Juanda | 12 | 2023 | 01-09-2024 | 95% | 98% | 100% | 100% | 81.25% | 0% | 83.59% | 94.53% | 77.34% | 82.35% | 97.47% | 77.42% | 0 |
| 77881 | RS Khusus Ibu dan Anak Grha Mutiara | 12 | 2023 | 01-01-2024 | 93.12% | 95% | 99.83% | 100% | 51.74% | 0% | 83.33% | 100% | 0% | 0% | 100% | 100% | 87 |
| 77882 | RS Umum PMI Bogor | 12 | 2023 | 01-09-2024 | 91% | 99% | 100% | 100% | 70.31% | 0% | 53.91% | 100% | 87.5% | 82.03% | 99.22% | 100% | 66 |
| 77883 | RS Umum Puri Asih | 12 | 2023 | 01-08-2024 | 99% | 100% | 98.81% | 0% | 81.07% | 0.47% | 91.18% | 100% | 86.91% | 83.33% | 86.21% | 100% | 0 |
| 77884 | RS Umum Kharisma | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 100% | 96.94% | 0% | 100% | 100% | 99.32% | 100% | 100% | 0% | 87.4 |
| 77885 | RS Umum Haji Syaiful Anwar | 12 | 2023 | 01-01-1970 | 75% | 60% | 80% | 100% | 70% | 13.33% | 80% | 96% | 100% | 75% | 50% | 100% | 7 |
| 77886 | RS Umum PTPN VIII | 12 | 2023 | - | 86% | 91% | 93.92% | 0% | 80.87% | 3.48% | 88.89% | 100% | 88.13% | 82.86% | 76.92% | 84% | 84.2 |
| 77887 | RS Umum Metro Hospitals | 12 | 2023 | 01-10-2024 | 99.59% | 100% | 100% | 86.67% | 85.71% | 4.92% | 100% | 100% | 98.85% | 90.36% | 100% | 100% | 96 |
| 77888 | RS Umum Pamanukan Medical Center (PMC) | 12 | 2023 | 01-06-2024 | 88.94% | 96% | 100% | 93.75% | 78.76% | 2.14% | 76.92% | 100% | 100% | 85% | 100% | 82.5% | 0 |
| 77889 | RSAU Dr. M. Hassan Toto | 12 | 2023 | 01-11-2024 | 99.07% | 99% | 99.99% | 100% | 98.08% | 0.62% | 93.91% | 100% | 99.75% | 100% | 99.62% | 100% | 94 |
| 77890 | RS Umum Mitra Family | 12 | 2023 | 01-08-2024 | 98.7% | 100% | 100% | 100% | 95.3% | 0% | 100% | 100% | 100% | 89.3% | 100% | 100% | 950 |
| 77891 | RS Umum Rawa Lumbu | 12 | 2023 | 01-09-2024 | 88% | 100% | 100% | 100% | 68.43% | 7.5% | 66.43% | 88.61% | 86.6% | 74.71% | 100% | 90.91% | 211 |
| 77892 | RS Umum Mulia Pajajaran | 12 | 2023 | 01-11-2024 | 85% | 100% | 100% | 100% | 87.24% | 3.19% | 100% | 100% | 82.87% | 81.82% | 100% | 81.82% | 0 |
| 77893 | RS Jiwa dr. H. Marzoeki Mahdi | 12 | 2023 | 01-07-2024 | 90.61% | 100% | 100% | 100% | 58.89% | 0% | 98.49% | 100% | 97.1% | 87.18% | 100% | 100% | 88.5 |
| 77894 | RS Umum Anna Medika | 12 | 2023 | 01-04-2024 | 95.74% | 95% | 96.42% | 100% | 85.4% | 0% | 80.54% | 100% | 100% | 80% | 100% | 100% | 89.74 |
| 77895 | RS Umum Salak | 12 | 2023 | 01-10-2024 | 84.96% | 78% | 100% | 0% | 60.03% | 0% | 70.03% | 100% | 96.95% | 80.46% | 98.05% | 88.89% | 87.95 |
| 77896 | RS Umum Asri Purwakarta | 12 | 2023 | 01-08-2024 | 80.86% | 97% | 96.68% | 100% | 85.21% | 0% | 96.58% | 100% | 67.42% | 73.85% | 96.81% | 100% | 82 |
| 77897 | RS Umum Kartika Husada Setu | 12 | 2023 | 01-10-2024 | 92.59% | 94% | 100% | 100% | 99.25% | 1.3% | 77.06% | 100% | 89.45% | 83.33% | 98.27% | 100% | 99 |
| 77898 | RS Karisma Cimareme | 12 | 2023 | 01-10-2024 | 73.5% | 92% | 100% | 33.33% | 97% | 0% | 48.02% | 100% | 92.6% | 83.47% | 96.26% | 100% | 0 |
| 77899 | RS Umum Cikarang Medika | 12 | 2023 | 11-01-2024 | 93% | 100% | 100% | 90.11% | 85.49% | 2.86% | 84.08% | 100% | 90.44% | 90.91% | 100% | 100% | 267 |
| 77900 | RS Umum dr. Abdul Radjak Purwakarta | 12 | 2023 | 01-08-2024 | 98% | 97% | 100% | 100% | 70% | 5% | 70% | 100% | 88% | 80% | 100% | 80% | 95 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.