Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 8001 | RS Umum Balimed Negara | 3 | 2026 | 87.5% | 90% | 100% | 100% | 42.41% | 3.91% | 93.42% | 100% | 86.91% | 99.2% | 100% | 100% | 0 |
| 8002 | RS Mayapada | 3 | 2026 | 92.05% | 100% | 100% | 87.88% | 81.27% | 3.79% | 65.31% | 100% | 98.3% | 28.57% | 100% | 100% | 0 |
| 8003 | RS Umum Bunda | 3 | 2026 | 90% | 100% | 100% | 0% | 93.75% | 0% | 92.11% | 0% | 85.54% | 98.55% | 100% | 100% | 0 |
| 8004 | RS Cinta Kasih | 3 | 2026 | 85.16% | 100% | 100% | 100% | 61.18% | 0% | 59.34% | 100% | 100% | 65.46% | 100% | 100% | 0 |
| 8005 | RS Umum Kertayasa | 3 | 2026 | 96.72% | 96% | 98.8% | 100% | 96.62% | 4.26% | 19.51% | 100% | 91.1% | 83.33% | 100% | 100% | 0 |
| 8006 | RS Melati | 3 | 2026 | 99.95% | 100% | 100% | 100% | 85.79% | 0% | 43.44% | 100% | 100% | 84.62% | 100% | 100% | 0 |
| 8007 | RS Murni Teguh Ciledug | 3 | 2026 | 99.55% | 100% | 100% | 100% | 91.07% | 3.62% | 79.38% | 100% | 100% | 86.96% | 99.84% | 100% | 0 |
| 8008 | RS Umum Negara | 3 | 2026 | 92.59% | 96% | 100% | 71.43% | 89.05% | 17.89% | 99.49% | 100% | 100% | 95.67% | 100% | 100% | 0 |
| 8009 | RS Mulya | 3 | 2026 | 99% | 99% | 100% | % | 63.5% | 20.63% | 69.92% | 99.2% | 99.82% | 84.62% | 100% | 100% | 0 |
| 8010 | RS Umum Hermina Tangerang | 3 | 2026 | 98.11% | 100% | 100% | 80% | 79.6% | 2.39% | 80.58% | 100% | 100% | 80% | 100% | 100% | 0 |
| 8011 | RS Buah Hati Ciputat | 3 | 2026 | 96.5% | 100% | 99.87% | 100% | 80.23% | 1.5% | 99.69% | 100% | 82.35% | 86.67% | 99.53% | 100% | 0 |
| 8012 | RS Umum Bhakti Asih | 3 | 2026 | 97.62% | 91% | 99.81% | 100% | 74.99% | 2.18% | 50.49% | 99.47% | 100% | 61.75% | 99.91% | 86.11% | 0 |
| 8013 | RS Islam Sari Asih Ar-rahmah | 3 | 2026 | 98.77% | 100% | 100% | 100% | 88.42% | 0% | 88.11% | 100% | 94.6% | 94.03% | 100% | 100% | 0 |
| 8014 | RS Sari Asih Serang | 3 | 2026 | 98.5% | 97% | 100% | 100% | 89.96% | 2.82% | 72.21% | 100% | 87.07% | 100% | 100% | 100% | 0 |
| 8015 | RS Umum Daerah Kota Serang | 3 | 2026 | 86.72% | 99% | 100% | 100% | 99.4% | 1.92% | 100% | 100% | 97.48% | 100% | 100% | 100% | 0 |
| 8016 | RS Ibu dan Anak Permata Sarana Husada | 3 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 8017 | RS Mata Achmad Wardi BWI-DD | 3 | 2026 | 88.1% | 100% | 100% | % | 96.22% | 2% | 100% | 100% | 95.23% | 100% | 100% | 100% | 0 |
| 8018 | RS Fatimah | 3 | 2026 | 98.5% | 99% | 100% | 0% | 91.41% | 0% | 81.17% | 85.71% | 100% | 100% | 100% | 100% | 0 |
| 8019 | RS Permata Pamulang | 3 | 2026 | 73.5% | 83% | 100% | 0% | 94.44% | 5.81% | 85.94% | 100% | 85.01% | 82.95% | 86.72% | 100% | 0 |
| 8020 | RS Umum Ibunda | 3 | 2026 | 93.18% | 97% | 99.35% | 100% | 83.73% | 0% | 91.42% | 100% | 98.65% | 80.62% | 97.34% | 100% | 0 |
| 8021 | RS Sari Asih Ciputat | 3 | 2026 | 88% | 90% | 100% | 100% | 99.28% | 0.39% | 71.85% | 100% | 100% | 93.02% | 99.86% | 100% | 0 |
| 8022 | RS Umum Daerah Banten | 3 | 2026 | 87.8% | 100% | 100% | 100% | 98.94% | 16.47% | 96.5% | 100% | 92.68% | 64.29% | 100% | 100% | 0 |
| 8023 | RS Syarif Hidayatullah | 3 | 2026 | 89.5% | 100% | 100% | 0% | 48.32% | 0% | 55.12% | 100% | 89.73% | 95.73% | 100% | 100% | 0 |
| 8024 | RS Kurnia | 3 | 2026 | 85.83% | 98% | 100% | 0% | 86.54% | 0% | 57.51% | 97.32% | 99.99% | 11.11% | 100% | 100% | 0 |
| 8025 | RS Umum Daerah Kota Cilegon | 3 | 2026 | 91.99% | 95% | 94.9% | 100% | 78.91% | 4.27% | 73.28% | 97.44% | 90.03% | 84.62% | 95.31% | 100% | 0 |
| 8026 | RS Hermina Ciputat | 3 | 2026 | 90% | 100% | 100% | 100% | 91.67% | 11.11% | 83.33% | 100% | 100% | 78.33% | 100% | 100% | 0 |
| 8027 | RS Krakatau Medika | 3 | 2026 | 99% | 100% | 100% | 0% | 98.64% | 0% | 70.34% | 100% | 99.18% | 90.94% | 100% | 100% | 0 |
| 8028 | RS Ibu dan Anak Mutiara Bunda | 3 | 2026 | 89.5% | 100% | 100% | 100% | 86.25% | 0% | 100% | 100% | 86.83% | 86.54% | 100% | 96.67% | 0 |
| 8029 | RS Aqidah | 3 | 2026 | 97.5% | 96% | 98.25% | 100% | 99% | 0% | 94.29% | 98% | 99% | 97% | 98% | 100% | 0 |
| 8030 | RS Helsa Ciputat | 3 | 2026 | 98.16% | 100% | 100% | 100% | 87.84% | 2.08% | 97.25% | 100% | 100% | 100% | 100% | 100% | 0 |
| 8031 | RS Tiara | 3 | 2026 | 94.2% | 99% | 100% | 0% | 91.46% | 0% | 75.38% | 100% | 100% | 80.65% | 100% | 100% | 0 |
| 8032 | RS Pondok Indah Bintaro Jaya | 3 | 2026 | 96.1% | 100% | 100% | 100% | 91.43% | 3.72% | 80.78% | 100% | 99.61% | 94.12% | 100% | 72.73% | 0 |
| 8033 | RS Rumah Indonesia Sehat | 3 | 2026 | 99% | 98% | 100% | 100% | 98.06% | 0.61% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 8034 | RS Ibu dan Anak Karunia Bunda | 3 | 2026 | 97.73% | 92% | 98.84% | 100% | 94.07% | 8.33% | 87% | 100% | 88.91% | 92.86% | 100% | 100% | 0 |
| 8035 | RS Insan Permata | 3 | 2026 | 84.65% | 90% | 100% | 0% | 90.15% | 1.39% | 80.71% | 100% | 100% | 91.82% | 100% | 100% | 0 |
| 8036 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 3 | 2026 | 100% | 100% | 100% | 100% | 98.26% | 0% | 83.76% | 100% | 95.65% | 87.5% | 100% | 91.67% | 0 |
| 8037 | RS Ibu dan Anak Bunda Ciputat | 3 | 2026 | 97.76% | 100% | 100% | 0% | 93.83% | 0% | 81.03% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 8038 | RS Ibu dan Anak Gebang Medika | 3 | 2026 | 80% | 78% | 100% | 88.89% | 98.72% | 0% | 64.06% | 100% | 100% | 7.14% | 100% | 100% | 0 |
| 8039 | RS Hermina Serpong | 3 | 2026 | 91.88% | 100% | 100% | 100% | 72.03% | 0% | 82.4% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 8040 | RS Ibu dan Anak Pratiwi | 3 | 2026 | 82% | 98% | 100% | 100% | 96.95% | 2.86% | 73.45% | 100% | 100% | 82.81% | 81.6% | 100% | 0 |
| 8041 | RS Ibu dan Anak Makiyah | 3 | 2026 | 93.5% | 98% | 92.5% | 87.5% | 92.5% | 20% | 87.5% | 91.18% | 95% | 98% | 92.5% | 100% | 0 |
| 8042 | RS Ibu dan Anak Buah Hati Pamulang | 3 | 2026 | 88% | 90% | 100% | 80% | 77% | 10% | 78% | 100% | 80% | 81% | 100% | 80% | 0 |
| 8043 | RS Karang Tengah Medika | 3 | 2026 | 96.67% | 91% | 100% | 100% | 100% | 0% | 96.62% | 100% | 92.55% | 100% | 100% | 100% | 0 |
| 8044 | RS Ibu dan Anak Dhia | 3 | 2026 | 86.79% | 91% | 100% | 100% | 98.15% | 0% | 100% | 100% | 99.69% | 78.57% | 100% | 100% | 0 |
| 8045 | RS Sari Asih Cipondoh | 3 | 2026 | 94.5% | 100% | 100% | 100% | 91.84% | 3.03% | 91.67% | 100% | 99.84% | 86% | 100% | 100% | 0 |
| 8046 | RS Ibu dan Anak Vitalaya | 3 | 2026 | 83.89% | 85% | 100% | % | 76.52% | 4.08% | 72.7% | 100% | 98.35% | 73.8% | 100% | 100% | 0 |
| 8047 | RS Umum Surya Husadha Nusa Dua | 3 | 2026 | 98.48% | 100% | 100% | 100% | 100% | 4.08% | 70.97% | 100% | 99.75% | 69.23% | 100% | 100% | 0 |
| 8048 | RS Umum BUN | 3 | 2026 | 85.91% | 100% | 100% | 100% | 98.96% | 4.89% | 89.04% | 100% | 98.06% | 78.82% | 100% | 100% | 0 |
| 8049 | RS Bali Jimbaran | 3 | 2026 | 90.06% | 90% | 95.48% | 31.25% | 93.7% | 4.72% | 87.03% | 100% | 100% | 75% | 96.13% | 100% | 0 |
| 8050 | RS Medika Lestari | 3 | 2026 | 85.36% | 96% | 100% | 100% | 100% | 0% | 89.19% | 100% | 99.15% | 47.62% | 97.37% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.