Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 81201 | RS Fatima Saumlaki | 2 | 2023 | - | 875% | 100% | 247% | 0% | 0% | 0% | 5161% | 0% | 5536% | 50% | 0% | 0% | 0 |
| 81202 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 2 | 2023 | - | 100% | 100% | 100% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 81203 | RS Gigi dan Mulut Universitas Sam Ratulangi | 2 | 2023 | - | 97.09% | 100% | 82.91% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 81204 | RS Ibu dan Anak Defina | 2 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 98% | 100% | 100% | 100% | 0 |
| 81205 | RS Umum Daerah Inche Abdoel Moeis | 2 | 2023 | - | 48.5% | 100% | 98.94% | 100% | 43.16% | 27.97% | 89.18% | 95.85% | 98.73% | 100% | 98.6% | 100% | 0 |
| 81206 | RS Umum Daerah Siwa | 2 | 2023 | - | 93.67% | 98% | 99.27% | 100% | 87.84% | 0% | 88% | 100% | 99.74% | 0% | 100% | 0% | 0 |
| 81207 | RS Hermina Manado | 2 | 2023 | - | 95% | 100% | 100% | 0% | 41.62% | 4.23% | 68.63% | 100% | 100% | 90% | 100% | 100% | 0 |
| 81208 | RS Monompia | 2 | 2023 | - | 75% | 95% | 0% | 0% | 53.12% | 36.36% | 76.56% | 100% | 84.15% | 0% | 0% | 0% | 0 |
| 81209 | RS Umum Daerah Pendau Tambu Kab Donggala | 2 | 2023 | - | 83.75% | 91% | 100% | 0% | 100% | 0% | 100% | 100% | 96.99% | 100% | 100% | 0% | 0 |
| 81210 | RS Umum Daerah Kota Kotamobagu | 2 | 2023 | - | 86.3% | 96% | 97.75% | 0% | 47.99% | 15% | 97.03% | 100% | 71.64% | 94.44% | 99.54% | 0% | 0 |
| 81211 | RS Umum Daerah Latemmamala Soppeng | 2 | 2023 | - | 85.25% | 85% | 92.6% | 91.67% | 44.48% | 5.19% | 83.61% | 86.64% | 93.9% | 100% | 100% | 100% | 0 |
| 81212 | RS Umum Daerah Banggai | 2 | 2023 | - | 91.27% | 86% | 87.7% | 100% | 100% | 0% | 100% | 100% | 94.04% | 88.33% | 100% | 100% | 0 |
| 81213 | RS Umum Daerah Kabelota | 2 | 2023 | - | 73% | 100% | 94.5% | 75% | 64% | 3.33% | 82.5% | 98% | 71.5% | 67% | 93% | 98.5% | 0 |
| 81214 | RS Ibu dan Anak Sayang Ibu | 2 | 2023 | - | 97.4% | 99% | 100% | 0% | 92.44% | 0% | 72.24% | 100% | 88.36% | 0% | 100% | 0% | 0 |
| 81215 | RS Umum Daerah I Lagaligo | 2 | 2023 | - | 99.2% | 100% | 100% | 98.21% | 4.72% | 0% | 98.1% | 0% | 100% | 70.67% | 100% | 97.63% | 0 |
| 81216 | RS Umum Daerah Poso | 2 | 2023 | - | 84.55% | 89% | 89.12% | 21.62% | 32.64% | 100% | 91.65% | 60% | 71.71% | 0% | 95.79% | 100% | 0 |
| 81217 | RS Umum Daerah Raja Tombolotutu | 2 | 2023 | - | 83% | 82% | 100% | 0% | 97.62% | 0% | 100% | 100% | 100% | 0% | 0% | 0% | 0 |
| 81218 | RS TK 4 Dr. Yanto, Sp.OT | 2 | 2023 | - | 89.5% | 100% | 100% | 0% | 100% | 0% | 28% | 100% | 97.07% | 100% | 100% | 100% | 0 |
| 81219 | RS Pertamina Balikpapan | 2 | 2023 | - | 93.5% | 93% | 100% | 0% | 93.94% | 0% | 91.1% | 100% | 99.99% | 53% | 100% | 100% | 0 |
| 81220 | RS Pratama Bilabanggai Buko Selatan | 2 | 2023 | - | 62.5% | 81% | 100% | 0% | 92.47% | 0% | 91.4% | 0% | 84.51% | 77.55% | 0% | 0% | 0 |
| 81221 | RS GKST Tentena | 2 | 2023 | - | 80.29% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 81222 | RS Umum Daerah Taman Husada Bontang | 2 | 2023 | - | 89.83% | 88% | 87.54% | 0% | 53.82% | 3.78% | 91.96% | 86.86% | 98.36% | 66.67% | 100% | 100% | 0 |
| 81223 | RS Umum Daerah Luwuk | 2 | 2023 | - | 0% | 0% | 100% | 30% | 0% | 15.73% | 100% | 100% | 92.48% | 100% | 64% | 100% | 0 |
| 81224 | RS Amalia Bontang | 2 | 2023 | - | 90.73% | 97% | 100% | 100% | 79.67% | 4.23% | 88.89% | 89.19% | 100% | 80.95% | 100% | 100% | 0 |
| 81225 | RS Umum Daerah Kolonodale | 2 | 2023 | - | 93.07% | 100% | 100% | 0% | 85.12% | 0% | 100% | 100% | 93.42% | 0% | 100% | 100% | 0 |
| 81226 | RS Pratama dr. Abdul Chalik Masulili | 2 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 96.49% | 0% | 100% | 100% | 100% | 100% | 0 |
| 81227 | RS Umum Daerah Trikora Salakan | 2 | 2023 | - | 91% | 95% | 100% | 90% | 70% | 0% | 100% | 100% | 95% | 94% | 100% | 96.59% | 0 |
| 81228 | RS Umum Daerah Anuntaloko Parigi | 2 | 2023 | - | 91% | 100% | 100% | 0% | 52.91% | 0% | 94.73% | 100% | 100% | 0% | 100% | 0% | 0 |
| 81229 | RS Samarinda Medika Citra | 2 | 2023 | - | 99.96% | 100% | 100% | 75% | 66.08% | 8% | 89.47% | 100% | 99.9% | 100% | 100% | 96.43% | 0 |
| 81230 | RS Budi Mulia Bitung | 2 | 2023 | - | 94.27% | 100% | 99.11% | 66.67% | 94.39% | 3.23% | 95.34% | 100% | 100% | 60% | 100% | 100% | 0 |
| 81231 | RS Umum Daerah Pratama Buol | 2 | 2023 | - | 83.5% | 100% | 91.47% | 100% | 86.05% | 0% | 100% | 100% | 83.4% | 100% | 100% | 100% | 0 |
| 81232 | RS Umum Daerah Morowali | 2 | 2023 | - | 95% | 100% | 100% | 100% | 81.35% | 2.22% | 97.51% | 100% | 99.21% | 100% | 100% | 85.6% | 0 |
| 81233 | RS Umum Daerah Akhmad Berahim | 2 | 2023 | - | 88.88% | 99% | 97.91% | 0% | 81.68% | 0% | 100% | 100% | 91.11% | 100% | 100% | 0% | 0 |
| 81234 | Rumkital dr. Wahyu Slamet Bitung | 2 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 90% | 100% | 100% | 100% | 100% | 0% | 0 |
| 81235 | RS Umum Daerah Andi Djemma Masamba | 2 | 2023 | - | 87.66% | 98% | 96.5% | 8.33% | 64.04% | 0% | 84.44% | 100% | 99.69% | 90.54% | 90.56% | 0% | 0 |
| 81236 | RS Umum Daerah Mokoyurli Buol | 2 | 2023 | - | 92.76% | 100% | 83.46% | 74.02% | 52.53% | 8.25% | 98% | 100% | 87.41% | 66.67% | 92.67% | 100% | 0 |
| 81237 | RS Islam Bontang | 2 | 2023 | - | 97.5% | 100% | 89% | 50% | 81.67% | 1.1% | 75.17% | 100% | 88.06% | 80% | 100% | 100% | 0 |
| 81238 | RS Tk. II Dr. R. Hardjanto | 2 | 2023 | - | 91.25% | 95% | 100% | 100% | 74.99% | 0% | 95.41% | 100% | 87.06% | 94.87% | 100% | 83.33% | 0 |
| 81239 | RS Umum Daerah Lamaddukkelleng Kabupaten Wajo | 2 | 2023 | - | 88% | 100% | 100% | 100% | 63.64% | 0% | 100% | 100% | 82.1% | 100% | 100% | 100% | 0 |
| 81240 | RS Umum Daerah Anugerah | 2 | 2023 | - | 71.76% | 96% | 100% | 0% | 81.99% | 0% | 85.31% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 81241 | RS Umum Hj. Zubaeda Bantilan | 2 | 2023 | - | 87.5% | 93% | 93.22% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 81242 | RS Umum Daerah Batiling | 2 | 2023 | - | 100% | 96% | 86.11% | 0% | 53.26% | 0% | 100% | 0% | 100% | 83.25% | 100% | 0% | 0 |
| 81243 | RS Umum Daerah dr. La Palaloi | 2 | 2023 | - | 98.18% | 98% | 95.2% | 0% | 58.14% | 28.57% | 70.5% | 100% | 99.3% | 0% | 96.47% | 100% | 0 |
| 81244 | RS Bethesda GMIM Tomohon | 2 | 2023 | - | 75.89% | 86% | 94.64% | 0% | 45.95% | 0% | 94.02% | 100% | 85.78% | 100% | 94.41% | 0% | 0 |
| 81245 | RS Umum Mokopido Toli-Toli | 2 | 2023 | - | 88.76% | 96% | 100% | 100% | 75.82% | 0% | 99.64% | 100% | 95.6% | 96.08% | 100% | 100% | 0 |
| 81246 | RS Hikmah Sejahtera Sukamaju | 2 | 2023 | - | 85% | 86% | 100% | 85% | 90% | 0% | 80% | 100% | 86% | 83% | 100% | 82% | 0 |
| 81247 | RS Gunung Maria | 2 | 2023 | - | 79.5% | 94% | 100% | 0% | 83.33% | 0% | 87.5% | 100% | 97.31% | 0% | 100% | 100% | 0 |
| 81248 | RS Umum Daerah Batara Guru | 2 | 2023 | - | 95.41% | 95% | 95.63% | 81.82% | 45.51% | 6.81% | 80.19% | 100% | 80.42% | 100% | 97.05% | 97.05% | 0 |
| 81249 | RS Umum Daerah KORPRI Provinsi Kalimantan Timur | 2 | 2023 | - | 74.31% | 85% | 100% | 0% | 100% | 0% | 90.91% | 100% | 94.16% | 0% | 100% | 0% | 0 |
| 81250 | RS Umum Dirgahayu | 2 | 2023 | - | 91.45% | 96% | 100% | 0% | 86.25% | 4.79% | 94.43% | 100% | 99.36% | 87.61% | 99.62% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.