Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 81251 | RS Hermina Balikpapan | 2 | 2023 | - | 90% | 100% | 100% | 100% | 77.67% | 0% | 90.74% | 100% | 94.83% | 100% | 100% | 100% | 0 |
| 81252 | RS Bhayangkara Palu | 2 | 2023 | - | 95.24% | 100% | 65.79% | 100% | 66.67% | 100% | 91.67% | 100% | 86% | 60% | 96% | 0% | 0 |
| 81253 | RS Umum Daerah Tagulandang | 2 | 2023 | - | 97.09% | 88% | 100% | 0% | 96% | 100% | 100% | 100% | 100% | 80% | 100% | 100% | 0 |
| 81254 | RS Umum Daerah H.A. Sulthan Daeng Radja | 2 | 2023 | - | 96.7% | 97% | 100% | 100% | 87.5% | 7.1% | 71.6% | 100% | 100% | 100% | 100% | 100% | 0 |
| 81255 | RS Umum Daerah Mitra Sehat | 2 | 2023 | - | 95% | 100% | 94.29% | 0% | 80.12% | 0% | 80% | 100% | 80.32% | 0% | 90.48% | 0% | 0 |
| 81256 | RS Ibu dan Anak Tinatapura | 2 | 2023 | - | 86.22% | 100% | 100% | 90% | 81.76% | 0% | 89% | 100% | 87% | 85% | 100% | 0% | 0 |
| 81257 | RS Ibu Anak Asih Balikpapan | 2 | 2023 | - | 87.92% | 100% | 99.36% | 100% | 80.17% | 2.86% | 86.43% | 100% | 96.61% | 87.16% | 99.19% | 100% | 0 |
| 81258 | RS Budi Agung Palu | 2 | 2023 | - | 95% | 99% | 100% | 100% | 85.71% | 0% | 85% | 88.24% | 47.73% | 0% | 100% | 100% | 0 |
| 81259 | RS Khusus Mata SMEC Balikpapan | 2 | 2023 | 07-05-2024 | 97.4% | 94% | 100% | 0% | 94% | 0% | 100% | 100% | 96% | 100% | 100% | 100% | 0 |
| 81260 | RS Umum Daerah Bolaang Mongondow Selatan | 2 | 2023 | - | 58.98% | 92% | 98.11% | 0% | 63.09% | 4.17% | 91.93% | 100% | 93.85% | 0% | 69.23% | 100% | 0 |
| 81261 | RS Dr. J. H. Awaloei | 2 | 2023 | - | 94.91% | 100% | 100% | 100% | 30.69% | 27.64% | 86.45% | 100% | 99.46% | 90.24% | 100% | 100% | 0 |
| 81262 | RS Ibu Anak Cahaya Sangatta | 2 | 2023 | - | 91.5% | 93% | 98% | 0% | 92.27% | 0% | 100% | 50% | 100% | 88% | 100% | 0% | 0 |
| 81263 | RS Umum Daerah Madising | 2 | 2023 | - | 72% | 94% | 100% | 0% | 84.84% | 0% | 94.03% | 100% | 84.97% | 0% | 0% | 100% | 0 |
| 81264 | RS Umum Daerah Madani Palu | 2 | 2023 | - | 87.43% | 100% | 100% | 100% | 81.15% | 2.86% | 100% | 100% | 89.88% | 90.48% | 100% | 100% | 0 |
| 81265 | RS Umum Daerah dr.H. Jusuf SK | 2 | 2023 | - | 86.6% | 93% | 98.18% | 0% | 17.2% | 17.53% | 74.5% | 100% | 99.92% | 0% | 88.65% | 100% | 0 |
| 81266 | RS Umum Medika Sangatta | 2 | 2023 | - | 80.08% | 92% | 99.85% | 100% | 50.87% | 7.74% | 61.85% | 81.82% | 97.42% | 63.64% | 100% | 85.71% | 0 |
| 81267 | RSUP Prof. Dr. R. D. Kandou | 2 | 2023 | - | 89.17% | 100% | 100% | 84.62% | 94.45% | 0.73% | 98.1% | 100% | 98.72% | 0% | 100% | 100% | 0 |
| 81268 | RS Jiwa Atma Husada Mahakam | 2 | 2023 | - | 90.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 81269 | RS TK. II R. W. Mongisidi | 2 | 2023 | - | 100% | 100% | 100% | 87.5% | 94.42% | 2.35% | 89.71% | 100% | 98.01% | 80.43% | 95.35% | 100% | 0 |
| 81270 | RS Umum Noongan | 2 | 2023 | - | 84.78% | 90% | 100% | 0% | 84.25% | 0% | 91.75% | 100% | 96.92% | 100% | 100% | 100% | 0 |
| 81271 | RS Umum Yapika | 2 | 2023 | - | 83.5% | 87% | 90.23% | 100% | 100% | 16.67% | 15.23% | 100% | 94.51% | 75.13% | 100% | 100% | 0 |
| 81272 | RS Umum Daerah Sayang Rakyat | 2 | 2023 | - | 84.71% | 97% | 99.65% | 100% | 81.72% | 2.22% | 93.85% | 100% | 100% | 83.24% | 97.9% | 100% | 0 |
| 81273 | RS Umum Aisyiyah St. Khadijah | 2 | 2023 | - | 80% | 94% | 81.38% | 100% | 42.95% | 0% | 71.09% | 100% | 85.35% | 0% | 90% | 71.43% | 0 |
| 81274 | RS Umum Daerah Syehk Yusuf Gowa | 2 | 2023 | - | 86.58% | 95% | 98.8% | 100% | 10.55% | 0% | 94.37% | 100% | 95.57% | 0% | 97.08% | 100% | 0 |
| 81275 | RS Samaritan Palu | 2 | 2023 | - | 85% | 100% | 98.48% | 100% | 94.32% | 1.14% | 95% | 100% | 83.17% | 100% | 100% | 100% | 0 |
| 81276 | RS Umum Daerah Amurang | 2 | 2023 | - | 93.5% | 92% | 96% | 0% | 92% | 0% | 93.75% | 80% | 91% | 86.67% | 94.12% | 100% | 0 |
| 81277 | RS Cantia Tompasobaru | 2 | 2023 | - | 88.61% | 82% | 100% | 0% | 80.1% | 0% | 79.01% | 100% | 97.06% | 77% | 97.08% | 0% | 0 |
| 81278 | RS Medika Utama Manggar | 2 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 56.49% | 100% | 93.04% | 94.44% | 100% | 100% | 0 |
| 81279 | RS Ibu dan Anak Care She | 2 | 2023 | - | 87.1% | 100% | 100% | 92.86% | 100% | 0% | 100% | 100% | 96.77% | 93.75% | 100% | 100% | 0 |
| 81280 | RS Kalooran | 2 | 2023 | - | 98.39% | 96% | 85.95% | 0% | 16.51% | 0% | 81.86% | 100% | 95.98% | 85.53% | 86.44% | 100% | 0 |
| 81281 | RS Bergerak Kab.Kep.Talaud | 2 | 2023 | - | 80% | 80% | 80% | 0% | 66.67% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 0 |
| 81282 | RS Umum Daerah Bolaang Mongondow Utara | 2 | 2023 | - | 35.5% | 95% | 91.67% | 0% | 35.93% | 0% | 100% | 100% | 96.69% | 0% | 94.44% | 80% | 0 |
| 81283 | RS Ibu dan Anak Nasana Pura | 2 | 2023 | - | 97.5% | 100% | 100% | 98.84% | 93.75% | 50% | 85.71% | 100% | 94.12% | 97.83% | 100% | 100% | 0 |
| 81284 | RS Umum Daerah KH. Hayyung Kepulauan Selayar | 2 | 2023 | - | 97.57% | 69% | 100% | 100% | 88.95% | 5.48% | 93.24% | 100% | 98.47% | 100% | 100% | 89.39% | 0 |
| 81285 | RS Umum Thalia Irham | 2 | 2023 | - | 91% | 87% | 99.82% | 0% | 95.18% | 0% | 71.29% | 100% | 100% | 98.64% | 100% | 100% | 0 |
| 81286 | RS Umum Liung Paduli | 2 | 2023 | - | 85.48% | 100% | 100% | 0% | 78.57% | 0% | 89.29% | 100% | 82.13% | 0% | 100% | 100% | 0 |
| 81287 | RS Umum Daerah Maria Walanda Maramis | 2 | 2023 | - | 74.22% | 91% | 77.27% | 100% | 78.79% | 23.81% | 72.8% | 90.14% | 97.78% | 20% | 56.95% | 100% | 0 |
| 81288 | RS Ibu dan Anak Jimmy Medika Borneo | 2 | 2023 | - | 83% | 94% | 87% | 100% | 60.34% | 0% | 25.95% | 100% | 66.89% | 32% | 70.25% | 100% | 0 |
| 81289 | Sentra Medika Hospital Minahasa Utara | 2 | 2023 | - | 97.05% | 99% | 100% | 100% | 83.1% | 45.19% | 82.12% | 100% | 96.75% | 100% | 100% | 100% | 0 |
| 81290 | RS Umum Sis Al Jufri Palu | 2 | 2023 | - | 91.17% | 97% | 100% | 100% | 81.99% | 0% | 76.11% | 100% | 65.29% | 0% | 94.12% | 0% | 0 |
| 81291 | RS Daerah Liun Kendage | 2 | 2023 | - | 82.48% | 99% | 99.36% | 96.15% | 9.33% | 2.33% | 92.21% | 82.09% | 91.22% | 94.19% | 100% | 96% | 0 |
| 81292 | RS Umum Daerah Salabangkapaku | 2 | 2023 | - | 82.99% | 99% | 100% | 0% | 100% | 0% | 99.05% | 100% | 97.21% | 100% | 100% | 0% | 0 |
| 81293 | RS Umum Daerah Lasinrang Pinrang | 2 | 2023 | - | 96.83% | 95% | 97.01% | 100% | 84.01% | 38.46% | 90.12% | 100% | 80.13% | 0% | 23.01% | 100% | 0 |
| 81294 | RS Umum Carsa Tarakan | 2 | 2023 | - | 75.73% | 74% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 100% | 0% | 0 |
| 81295 | RS Santa Teresa Marampa Rantepao | 2 | 2023 | - | 91.92% | 100% | 100% | 0% | 100% | 9.09% | 64.12% | 100% | 72.62% | 100% | 100% | 100% | 0 |
| 81296 | RS Umum Daerah Beriman | 2 | 2023 | - | 81.05% | 93% | 100% | 0% | 79.94% | 0% | 93.67% | 98.36% | 99.49% | 90.41% | 90.65% | 90% | 0 |
| 81297 | RS Umum Daerah Tora Belo | 2 | 2023 | - | 96.15% | 84% | 100% | 80% | 71.26% | 1.57% | 87.68% | 100% | 95.37% | 100% | 100% | 100% | 0 |
| 81298 | RS TNI AU Lanud Sam Ratulangi | 2 | 2023 | - | 59% | 85% | 98% | 0% | 100% | 0% | 87.5% | 80% | 100% | 86.11% | 100% | 100% | 0 |
| 81299 | RS Budi Setia | 2 | 2023 | - | 85% | 91% | 100% | 0% | 60.75% | 15% | 85% | 100% | 86.38% | 80% | 100% | 0% | 0 |
| 81300 | RS Umum Daerah Dr. Abdul Rivai | 2 | 2023 | - | 86.66% | 99% | 97.13% | 76.92% | 12.67% | 7.03% | 92.89% | 100% | 97.14% | 71.57% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.