Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 81351 | RS Umum Daerah Bhakti Dharma Husada | 2 | 2023 | - | 85.83% | 95% | 100% | % | 94.4% | 0% | 89.16% | 100% | 99.93% | 96.13% | 100% | 100% | 0 |
| 81352 | RS Muhammadiyah Ahmad Dahlan | 2 | 2023 | - | 89.5% | 99% | 100% | 100% | 80% | 1.23% | 80.56% | 95.68% | 100% | 100% | 100% | 100% | 0 |
| 81353 | RS Umum Permata Bunda | 2 | 2023 | - | 81.5% | 84% | 100% | 97.5% | 90.16% | 0% | 93.01% | 100% | 90.89% | 80.24% | 100% | 100% | 0 |
| 81354 | RS Umum Daerah Dr. Soetomo | 2 | 2023 | - | 90.23% | 100% | 100% | 100% | 63.53% | 3.33% | 75.07% | 100% | 98.62% | 93.27% | 99.19% | 100% | 0 |
| 81355 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 2 | 2023 | - | 85% | 80% | 100% | 80.35% | 78.87% | 0% | 71.22% | 100% | 98.9% | 100% | 100% | 100% | 0 |
| 81356 | RS Mata Undaan | 2 | 2023 | - | 89.17% | 100% | 100% | % | 30.87% | 0% | 100% | 100% | 100% | 95.72% | 100% | 100% | 0 |
| 81357 | RS Katolik Budi Rahayu | 2 | 2023 | - | 86.5% | 100% | 100% | 0% | 97.52% | 0% | 59.68% | 100% | 96.26% | 85.71% | 100% | 0% | 0 |
| 81358 | RS Umum Daha Husada | 2 | 2023 | - | 93.65% | 93% | 93.38% | 0% | 68.76% | 0% | 88.86% | 100% | 81.15% | 94.44% | 87.01% | 100% | 0 |
| 81359 | RS TNI AL Dr. Oepomo | 2 | 2023 | - | 89.61% | 99% | 100% | 0% | 90.89% | 0% | 85.71% | 100% | 100% | 100% | 100% | 0% | 0 |
| 81360 | RS Umum Daerah Kilisuci | 2 | 2023 | - | 100% | 100% | 100% | 0% | 97.01% | 0% | 98.31% | 100% | 95.49% | 100% | 100% | 100% | 0 |
| 81361 | RS Umum Panti Nirmala | 2 | 2023 | - | 99.72% | 100% | 99.73% | 100% | 100% | 0% | 63.92% | 95.27% | 99.48% | 88.52% | 99.27% | 100% | 0 |
| 81362 | RS Umum Siloam Hospitals Surabaya | 2 | 2023 | - | 99.63% | 100% | 100% | 0% | 74.65% | 2.23% | 72.25% | 100% | 95.23% | 100% | 100% | 100% | 0 |
| 81363 | RS Kamar Medika | 2 | 2023 | - | 100% | 100% | 100% | 100% | 83.33% | 0% | 76.47% | 100% | 89.47% | 100% | 100% | 100% | 0 |
| 81364 | RS Umum Santa Clara | 2 | 2023 | - | 89.69% | 89% | 100% | 0% | 93.48% | 4% | 67.71% | 100% | 94.41% | 0% | 100% | 100% | 0 |
| 81365 | RS Umum Daerah Kota Malang | 2 | 2023 | - | 85.15% | 94% | 100% | 100% | 93.11% | 0% | 96.73% | 100% | 83.45% | 100% | 91.99% | 100% | 0 |
| 81366 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 2 | 2023 | - | 86.5% | 100% | 100% | 0% | 80.58% | 0% | 93.48% | 0% | 100% | 0% | 0% | 0% | 0 |
| 81367 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 2 | 2023 | - | 89.78% | 90% | 99.99% | 100% | 99.3% | 1.22% | 84.2% | 91.32% | 94.95% | 98.81% | 100% | 100% | 0 |
| 81368 | RS Khusus Kanker Onkologi Sentani | 2 | 2023 | - | 99.13% | 89% | 97.88% | 0% | 81.98% | 0% | 81.25% | 0% | 94.04% | 100% | 0% | 0% | 0 |
| 81369 | RS Emma | 2 | 2023 | - | 98.77% | 97% | 99.61% | 100% | 89.66% | 6.85% | 53.65% | 100% | 91.52% | 100% | 92.98% | 100% | 0 |
| 81370 | RS Umum Daerah Husada Prima | 2 | 2023 | - | 97% | 100% | 100% | 100% | 85.77% | 1.16% | 100% | 100% | 86.02% | 90.08% | 100% | 100% | 0 |
| 81371 | RS Umum Ratih | 2 | 2023 | - | 88.5% | 88% | 96.67% | 100% | 84% | 0% | 81.08% | 100% | 98% | 96% | 95% | 80% | 0 |
| 81372 | RS Umum Panti Waluya Sawahan Malang | 2 | 2023 | - | 91.84% | 99% | 98.64% | 0% | 85.71% | 7.78% | 85.47% | 100% | 87.21% | 0% | 98.31% | 100% | 0 |
| 81373 | RS Islam Surabaya | 2 | 2023 | - | 99% | 99% | 100% | 100% | 96.88% | 0% | 64.45% | 100% | 97.19% | 0% | 100% | 100% | 0 |
| 81374 | RS Umum Tk. III Brawijaya | 2 | 2023 | - | 95% | 98% | 100% | 0% | 94.4% | 0% | 93.6% | 100% | 96.8% | 94.4% | 100% | 100% | 0 |
| 81375 | RS Umum Daerah Dr. Soedono Madiun | 2 | 2023 | - | 80.66% | 100% | 100% | 33.33% | 87.1% | 18.94% | 97.97% | 87.3% | 89.88% | 85.11% | 100% | 100% | 0 |
| 81376 | RS Ibu dan Anak Nirmala Kediri | 2 | 2023 | - | 85.71% | 98% | 100% | 100% | 84.21% | 0% | 72.14% | 100% | 98.82% | 97.94% | 100% | 100% | 0 |
| 81377 | RS Muji Rahayu | 2 | 2023 | - | 89.75% | 100% | 100% | 0% | 100% | 0% | 61.75% | 100% | 94.71% | 89.87% | 100% | 100% | 0 |
| 81378 | RS Umum Adi Husada Kapasari | 2 | 2023 | - | 94% | 98% | 100% | 50% | 77.75% | 0% | 87.28% | 100% | 99.99% | 88.89% | 100% | 100% | 0 |
| 81379 | RS Umum Daerah Dr. Saiful Anwar | 2 | 2023 | - | 93.65% | 93% | 99.72% | 87.5% | 76.26% | 9.59% | 75.81% | 99.1% | 97.71% | 0% | 96.44% | 100% | 0 |
| 81380 | RS Umum Amanah | 2 | 2023 | - | 93% | 96% | 98.28% | 93.62% | 86.92% | 0.99% | 89.59% | 100% | 66.83% | 68.63% | 95.88% | 100% | 0 |
| 81381 | RS Umum Daerah Kota Madiun | 2 | 2023 | - | 92.92% | 82% | 100% | 82.35% | 93.6% | 0% | 99.24% | 100% | 100% | 92% | 100% | 100% | 0 |
| 81382 | RS Umum Islam Surabaya Jemursari | 2 | 2023 | - | 90.14% | 95% | 100% | 100% | 88.96% | 1.48% | 96.37% | 100% | 88.83% | 100% | 100% | 100% | 0 |
| 81383 | RS Umum Lirboyo | 2 | 2023 | - | 85% | 100% | 92.31% | 100% | 80.43% | 0% | 88.28% | 100% | 100% | 76.92% | 81.36% | 100% | 0 |
| 81384 | RS Ibu dan Anak Melati Husada | 2 | 2023 | - | 100% | 100% | 100% | 4% | 83.33% | 5% | 84.8% | 100% | 100% | 100% | 100% | 100% | 0 |
| 81385 | RS Soemitro Lanud Moeljono Surabaya | 2 | 2023 | - | 85% | 83% | 93.75% | 0% | 96.34% | 13.33% | 40.26% | 100% | 91.47% | 0% | 96.88% | 100% | 0 |
| 81386 | RS Umum Daerah Haji Provinsi Jawa Timur | 2 | 2023 | - | 93.31% | 96% | 100% | 0% | 90.44% | 2.75% | 95.4% | 100% | 100% | 100% | 100% | 100% | 0 |
| 81387 | RS Adi Husada Undaan | 2 | 2023 | - | 96.05% | 96% | 94.86% | 0% | 80.45% | 6.14% | 72.21% | 96.43% | 97.57% | 0% | 94.62% | 100% | 0 |
| 81388 | RS Ibu dan Anak Melati Children Hospital | 2 | 2023 | - | 53% | 96% | 100% | 0% | 52.79% | 0% | 85.62% | 0% | 100% | 68.57% | 100% | 100% | 0 |
| 81389 | RS Umum Islam Siti Aisyah | 2 | 2023 | - | 92.1% | 91% | 99.9% | 100% | 29.7% | 0% | 91.99% | 13.83% | 99.73% | 33.33% | 99.74% | 100% | 0 |
| 81390 | RS Islam Hasanah Muhammadiyah | 2 | 2023 | - | 96.69% | 99% | 99.89% | 0% | 69.56% | 1.18% | 31.79% | 100% | 98.47% | 100% | 100% | 100% | 0 |
| 81391 | RS Umum Lavalette Malang | 2 | 2023 | - | 98.87% | 100% | 99.67% | 100% | 100% | 0% | 70.67% | 96.55% | 96.86% | 91.3% | 100% | 100% | 0 |
| 81392 | RS Primasatya Husada Citra (PHC) Surabaya | 2 | 2023 | - | 88.03% | 100% | 100% | 100% | 90% | 0.77% | 71.88% | 100% | 99.95% | 97.5% | 100% | 100% | 0 |
| 81393 | RS Umum Daerah dr. Mohamad Saleh Kota Probolinggo | 2 | 2023 | - | 99.72% | 100% | 100% | 100% | 100% | 0% | 99.22% | 100% | 100% | 100% | 78.02% | 0% | 0 |
| 81394 | RS Baptis Kediri | 2 | 2023 | - | 94.26% | 99% | 100% | 0% | 43.65% | 0% | 84.35% | 99.15% | 97.28% | 75% | 100% | 100% | 0 |
| 81395 | RS Umum Al-Irsyad Surabaya | 2 | 2023 | - | 89.4% | 91% | 91.89% | 0% | 97.48% | 0% | 89.85% | 100% | 92.31% | 75.47% | 97.09% | 100% | 0 |
| 81396 | RS Umum BRI Medika Malang | 2 | 2023 | - | 77.5% | 94% | 100% | 0% | 80.12% | 0% | 88.24% | 100% | 93.42% | 66.67% | 94.44% | 80% | 0 |
| 81397 | RS Bunda | 2 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 62.9% | 100% | 99.07% | 100% | 100% | 100% | 0 |
| 81398 | RS Umum Islam Aisyiyah Malang | 2 | 2023 | - | 87.4% | 100% | 99.65% | 0% | 40.5% | 0% | 60.41% | 100% | 88.04% | 100% | 99.92% | 100% | 0 |
| 81399 | RS Umum Daerah Mardi Waluyo | 2 | 2023 | - | 92.81% | 99% | 98.98% | 100% | 72.16% | 0% | 89.37% | 98.55% | 95% | 100% | 99.33% | 100% | 0 |
| 81400 | RS Petrokimia Gresik Driyorejo | 2 | 2023 | - | 97.3% | 97% | 100% | 100% | 91.93% | 0% | 100% | 100% | 100% | 100% | 99.7% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.