Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 82101 | RS Umum Daerah Sekayu | 2 | 2023 | - | 84.93% | 94% | 100% | 100% | 94.16% | 0.45% | 95.9% | 100% | 100% | 82.69% | 100% | 100% | 0 |
| 82102 | RS Umum Pusat Dr. Rivai Abdullah | 2 | 2023 | - | 98.05% | 99% | 100% | 0% | 49.11% | 0% | 97.69% | 100% | 100% | 0% | 0% | 100% | 0 |
| 82103 | RS Umum Daerah Kaur | 2 | 2023 | - | 84.12% | 84% | 89.28% | 100% | 90.79% | 0% | 92.34% | 95.22% | 97.56% | 89.9% | 80.73% | 100% | 0 |
| 82104 | RS Umum dr. AK. Gani Kota Palembang | 2 | 2023 | - | 90.02% | 97% | 100% | 100% | 64.34% | 0.35% | 87.17% | 100% | 99.86% | 100% | 100% | 100% | 0 |
| 82105 | RS AR Bunda Kota Lubuk Linggau | 2 | 2023 | - | 93.29% | 100% | 100% | 100% | 82.02% | 0% | 96.79% | 100% | 100% | 81.97% | 100% | 100% | 0 |
| 82106 | RS Umum Daerah Kepahiang | 2 | 2023 | - | 76% | 80% | 100% | 81.82% | 93% | 0% | 95.68% | 100% | 97.7% | 89.47% | 94.48% | 100% | 0 |
| 82107 | RS Jiwa Soeprapto Provinsi Bengkulu | 2 | 2023 | - | 88.03% | 92% | 99.97% | % | 97.6% | % | 95.9% | 0% | 93.48% | 94.78% | 100% | 0% | 0 |
| 82108 | RS Pertamina Kota Prabumulih | 2 | 2023 | - | 90.82% | 96% | 100% | 100% | 98% | 0% | 83.68% | 100% | 81.25% | 84.78% | 100% | 100% | 0 |
| 82109 | RS Umum Daerah Tais Kabupaten Seluma | 2 | 2023 | - | 89.57% | 91% | 100% | 0% | 90.11% | 16.67% | 100% | 90% | 87.14% | 100% | 98.33% | 86.67% | 0 |
| 82110 | RS Umum Daerah Lebong | 2 | 2023 | - | 85.24% | 85% | 100% | 88.89% | 74.63% | 0% | 100% | 100% | 84.21% | 88.57% | 100% | 80% | 0 |
| 82111 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 2 | 2023 | - | 87.54% | 100% | 99.85% | % | 79.46% | % | 96.63% | 100% | 100% | 0% | 100% | 0% | 0 |
| 82112 | RS Umum Daerah Bayung Lincir | 2 | 2023 | - | 67.5% | 96% | 97.93% | 100% | 54.58% | 0% | 97.13% | 100% | 97.77% | 85.19% | 89.6% | 100% | 0 |
| 82113 | RS Umum Charitas Hospital Palembang | 2 | 2023 | - | 84.45% | 98% | 99.86% | 81.82% | 77.23% | 4.68% | 68.64% | 100% | 77.97% | 83.33% | 100% | 97.44% | 0 |
| 82114 | RS Hermina OPI Jakabaring | 2 | 2023 | - | 89% | 100% | 100% | 81.25% | 70% | 3.85% | 100% | 100% | 99.95% | 93.33% | 100% | 100% | 0 |
| 82115 | RS Ibu dan Anak AL-Barra | 2 | 2023 | - | 89% | 100% | 100% | 95.12% | 87.65% | 3.06% | 87.76% | 100% | 89.66% | 90.91% | 100% | 0% | 0 |
| 82116 | RS AR Bunda Kota Prabumulih | 2 | 2023 | - | 81.49% | 85% | 86.29% | 100% | 99.24% | 0% | 93.76% | 100% | 77.28% | 70.97% | 97.21% | 0% | 0 |
| 82117 | RS Umum Daerah Banyuasin | 2 | 2023 | - | 81.75% | 90% | 45.99% | 100% | 95.69% | 100% | 100% | 91.38% | 83.39% | 0% | 100% | 0% | 0 |
| 82118 | RS Umum Daerah Mukomuko | 2 | 2023 | - | 90.8% | 92% | 70.88% | 100% | 92.13% | 2.22% | 96.43% | 82.5% | 94.46% | 69.47% | 100% | 0% | 0 |
| 82119 | RS Umum Pusri Palembang | 2 | 2023 | - | 94.91% | 100% | 100% | 100% | 93.33% | 1.46% | 74.64% | 100% | 98.21% | 90.24% | 100% | 100% | 0 |
| 82120 | RS Umum Daerah Basemah Kota Pagar Alam | 2 | 2023 | - | 81.5% | 80% | 66.67% | 100% | 64% | 0% | 100% | 100% | 100% | 88% | 50% | 60% | 0 |
| 82121 | RS Umum Daerah Sungai Lilin | 2 | 2023 | - | 85% | 85% | 100% | 100% | 67.5% | 0% | 100% | 100% | 76.47% | 88% | 100% | 100% | 0 |
| 82122 | RS Musi Medika Cendikia | 2 | 2023 | - | 86.24% | 100% | 100% | 100% | 95.69% | 3.45% | 98.36% | 100% | 99.29% | 85.25% | 100% | 0% | 0 |
| 82123 | RS Ibu dan Anak Ananda Lubuk Linggau | 2 | 2023 | - | 90% | 100% | 100% | 85.15% | 80% | 3.57% | 85.43% | 100% | 81.82% | 83.2% | 100% | 100% | 0 |
| 82124 | RS Umum Myria Palembang | 2 | 2023 | - | 95.09% | 100% | 100% | 100% | 48.68% | 5.61% | 92.04% | 100% | 98.44% | 78.39% | 100% | 100% | 0 |
| 82125 | RS Ibu dan Anak Karunia Indah Medika | 2 | 2023 | - | 100% | 100% | 100% | 100% | 60.78% | 0% | 53.23% | 0% | 98.51% | 28.49% | 58.06% | 100% | 0 |
| 82126 | RS Umum Ar-Rasyid Palembang | 2 | 2023 | - | 93.55% | 100% | 100% | 94.12% | 51.56% | 3.35% | 80% | 100% | 90.44% | 80% | 100% | 100% | 0 |
| 82127 | RS Ibu dan Anak Dwi Sari | 2 | 2023 | - | 91.76% | 100% | 100% | 85.37% | 97.3% | 1.9% | 97.31% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82128 | RS Umum Trijaya Medical Center | 2 | 2023 | - | 0% | 100% | 100% | 100% | 95.87% | 50% | 86.21% | 100% | 98.41% | 100% | 100% | 0% | 0 |
| 82129 | RS Umum Daerah Palembang Bari | 2 | 2023 | - | 86.47% | 100% | 100% | 100% | 90.67% | 0% | 100% | 100% | 99.91% | 100% | 100% | 100% | 0 |
| 82130 | Charitas Hospital Arga Makmur | 2 | 2023 | - | 79.36% | 95% | 98.06% | 0% | 96.67% | 13.79% | 100% | 100% | 88.14% | 0% | 100% | 100% | 0 |
| 82131 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 2 | 2023 | - | 94.2% | 96% | 100% | 0% | 99.15% | 0.72% | 100% | 100% | 100% | 100% | 96.07% | 100% | 0 |
| 82132 | RS Umum Daerah Dr. M. Yunus Bengkulu | 2 | 2023 | - | 94.12% | 94% | 99% | 100% | 35.8% | 6.01% | 99.41% | 100% | 80.71% | 96.67% | 98.42% | 100% | 0 |
| 82133 | RS Umum Daerah Lahat | 2 | 2023 | - | 86.09% | 100% | 100% | 100% | 94.71% | 0% | 100% | 100% | 95.96% | 100% | 100% | 100% | 0 |
| 82134 | RS Ibu dan Anak Tiara Fatrin Palembang | 2 | 2023 | - | 93.93% | 100% | 98.77% | 100% | 84.79% | 0% | 90.89% | 100% | 89.82% | 90.89% | 100% | 100% | 0 |
| 82135 | RS Islam Siti Khadijah | 2 | 2023 | - | 99.55% | 100% | 100% | 0% | 100% | 0% | 97% | 100% | 100% | 100% | 100% | 0% | 0 |
| 82136 | RS Umum Pusat Dr. Mohammad Hoesin Palembang | 2 | 2023 | - | 84.69% | 100% | 99.82% | 71.43% | 91.18% | 2.46% | 77.52% | 100% | 97.82% | 87.27% | 97.94% | 100% | 0 |
| 82137 | RS Gading Medika | 2 | 2023 | - | 92.5% | 90% | 95.83% | 83.33% | 86.67% | 0% | 82.29% | 100% | 83.33% | 84.62% | 93.75% | 100% | 0 |
| 82138 | RS Tk. IV Lahat | 2 | 2023 | - | 83.5% | 82% | 76.67% | 100% | 58.67% | 0% | 61.33% | 100% | 65.33% | 100% | 92% | 85.33% | 0 |
| 82139 | RS Umum Bunda Palembang | 2 | 2023 | - | 87% | 95% | 96% | 85% | 86% | 8% | 90% | 93% | 87% | 84% | 98% | 100% | 0 |
| 82140 | RS Ibu dan Anak Mama | 2 | 2023 | - | 82.67% | 87% | 100% | 100% | 98.15% | 0% | 90% | 100% | 97.78% | 75% | 100% | 0% | 0 |
| 82141 | RS Umum Daerah Lagita | 2 | 2023 | - | 84% | 84% | 96.35% | 0% | 100% | 0% | 84.75% | 100% | 85.9% | 75% | 100% | 50% | 0 |
| 82142 | RS Umum Ummi Bengkulu | 2 | 2023 | - | 94.9% | 100% | 100% | 60.47% | 40.84% | 0% | 93.47% | 100% | 100% | 66.14% | 100% | 100% | 0 |
| 82143 | RS Umum Daerah Sukajadi | 2 | 2023 | - | 100% | 100% | 95.97% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0 |
| 82144 | RS Umum Sriwijaya | 2 | 2023 | - | 81% | 100% | 100% | 0% | 69% | 0% | 75.1% | 100% | 88.82% | 88% | 100% | 100% | 0 |
| 82145 | RS Umum Daerah Rupit Kabupaten Musi Rawas Utara | 2 | 2023 | - | 87.5% | 85% | 95% | 0% | 75% | 0% | 100% | 100% | 82.5% | 0% | 100% | 100% | 0 |
| 82146 | RS Umum Daerah Gandus Palembang | 2 | 2023 | - | 82.19% | 100% | 100% | 0% | 100% | 0% | 85% | 100% | 89.56% | 100% | 100% | 100% | 0 |
| 82147 | RS Umum Daerah Harapan dan Doa | 2 | 2023 | - | 86% | 89% | 98.3% | 100% | 60.35% | 0% | 90.45% | 96% | 86.08% | 89.5% | 99.55% | 92.78% | 0 |
| 82148 | RS Umum Pertamina Palembang | 2 | 2023 | - | 75% | 100% | 100% | 40% | 90.67% | 100% | 77.85% | 89.9% | 96.39% | 82.28% | 100% | 100% | 0 |
| 82149 | RS Bunda Medika Jakabaring | 2 | 2023 | - | 98% | 97% | 100% | 89.47% | 75.12% | 0% | 97.79% | 100% | 94.56% | 86.67% | 98.9% | 100% | 0 |
| 82150 | RS Medika Insani | 2 | 2023 | - | 79.32% | 83% | 79.12% | 75% | 74.91% | 1.41% | 35.66% | 100% | 96.15% | 80% | 88.67% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.