Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 82201 | RS Ibu dan Anak Muhaya | 10 | 2023 | 95% | 88% | 94% | 76% | 74% | 28% | 84% | 76% | 76% | 76% | 80% | 80% | 0 |
| 82202 | RS Umum Daerah Pasar Rebo | 10 | 2023 | 90.07% | 100% | 100% | 0% | 59.59% | 4.79% | 100% | 100% | 90% | 87.1% | 100% | 100% | 0 |
| 82203 | RS EMC Pulomas | 10 | 2023 | 88.8% | 100% | 100% | 75% | 74.41% | 0% | 89.48% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82204 | RS Umum Daerah Embung Fatimah Kota Batam | 10 | 2023 | 85.51% | 86% | 100% | 0% | 90.93% | 27.85% | 81.16% | 100% | 80.24% | 0% | 100% | 100% | 0 |
| 82205 | RS Umum Daerah Depati Hamzah | 10 | 2023 | 98.45% | 100% | 100% | 100% | 75% | 0% | 100% | 97.94% | 99.64% | 100% | 100% | 0% | 0 |
| 82206 | RS Bakti Timah Sungailiat | 10 | 2023 | 93.5% | 98% | 100% | 100% | 80.92% | 0% | 98% | 100% | 89.27% | 96.77% | 100% | 100% | 0 |
| 82207 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 10 | 2023 | 78% | 92% | 95.07% | 64.71% | 50.31% | 42.86% | 92.66% | 93.18% | 94.99% | 0% | 90.24% | 96.88% | 0 |
| 82208 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 10 | 2023 | 80.26% | 90% | 95.82% | 0% | 92.83% | 5.14% | 86.18% | 100% | 99.42% | 100% | 83.73% | 100% | 0 |
| 82209 | RS Umum Harapan Bunda Batam | 10 | 2023 | 94.85% | 100% | 100% | 100% | 83.08% | 0% | 70.08% | 98.74% | 67.81% | 88% | 100% | 100% | 0 |
| 82210 | RS Umum Daerah Sejiran Setason | 10 | 2023 | 82.95% | 100% | 100% | 100% | 99.26% | 78.08% | 100% | 100% | 85.07% | 0% | 100% | 0% | 0 |
| 82211 | RS Umum Daerah Kebayoran Lama | 10 | 2023 | 85% | 100% | 100% | 100% | 91.86% | 0% | 100% | 100% | 98.32% | 100% | 100% | 100% | 0 |
| 82212 | RS Umum Daerah Natuna | 10 | 2023 | 90.92% | 93% | 95.09% | 100% | 66.67% | 0% | 98.62% | 100% | 92.69% | 100% | 76.65% | 100% | 0 |
| 82213 | RS Umum Daerah Kab. Bangka Selatan | 10 | 2023 | 88.5% | 100% | 100% | 100% | 94.04% | 0% | 99.83% | 100% | 91.43% | 83.33% | 100% | 100% | 0 |
| 82214 | RS Umum Yadika | 10 | 2023 | 94.29% | 97% | 99.6% | 94.74% | 96.93% | 0% | 91.34% | 100% | 98.63% | 100% | 100% | 100% | 0 |
| 82215 | RS Khusus Mata Nusantara | 10 | 2023 | 100% | 100% | 100% | 0% | 72.44% | 0% | 100% | 100% | 96.58% | 0% | 100% | 100% | 0 |
| 82216 | RSAU dr. Yuniati Wisma Karyani | 10 | 2023 | 25% | 60% | 100% | % | 60% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82217 | RS Umum Alia Hospital | 10 | 2023 | 77.99% | 98% | 97.42% | 100% | 100% | 3.25% | 72.63% | 98.45% | 98.73% | 100% | 98.33% | 100% | 0 |
| 82218 | RS Umum Daerah Drs. H. Abu Hanifah | 10 | 2023 | 75% | 86% | 100% | 100% | 90% | 0% | 100% | 100% | 99.93% | 87.5% | 100% | 100% | 0 |
| 82219 | RS Umum Santa Elisabeth Batam | 10 | 2023 | 93.81% | 96% | 100% | 100% | 58.78% | 0.94% | 96.3% | 100% | 97.53% | 75% | 100% | 100% | 0 |
| 82220 | RS Umum Daerah Budhi Asih | 10 | 2023 | 87.01% | 100% | 100% | 100% | 50.21% | 0% | 83.57% | 100% | 99.45% | 81.25% | 100% | 100% | 0 |
| 82221 | RS Ibu dan Anak Griya Medika Batam | 10 | 2023 | 86.51% | 100% | 100% | 88.24% | 80.25% | 3.23% | 78.57% | 100% | 85.5% | 72.03% | 0% | 100% | 0 |
| 82222 | RS Umum Daerah Palmatak | 10 | 2023 | 95.83% | 100% | 100% | 100% | 90% | 5% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82223 | RS Khusus Daerah Duren Sawit | 10 | 2023 | 69.12% | 81% | 100% | 100% | 88.39% | 1.98% | 88.05% | 100% | 92.98% | 0% | 100% | 100% | 0 |
| 82224 | RS Umum Daerah Dabo Kabupaten Lingga | 10 | 2023 | 65.93% | 89% | 100% | 100% | 72.73% | 10% | 99.74% | 94.74% | 99.01% | 0% | 100% | 0% | 0 |
| 82225 | RS Siloam Bangka | 10 | 2023 | 87.61% | 100% | 98.04% | 100% | 59% | 1.86% | 80.36% | 99.07% | 100% | 73.68% | 100% | 100% | 0 |
| 82226 | RS Umum Budi Kemuliaan Batam | 10 | 2023 | 97.79% | 99% | 99.42% | 100% | 80.68% | 4.19% | 86.36% | 93.33% | 99.97% | 29.17% | 98.92% | 100% | 0 |
| 82227 | RS Bhayangkara Polda Kep. Bangka Belitung | 10 | 2023 | 98.67% | 97% | 100% | 0% | 100% | 0% | 100% | 0% | 96.75% | 100% | 100% | 0% | 0 |
| 82228 | RS Jiwa Islam Klender | 10 | 2023 | 89.29% | 100% | 100% | % | 95.33% | % | 73.49% | 0% | 99.29% | 95.52% | 100% | 0% | 0 |
| 82229 | RSUP Persahabatan | 10 | 2023 | 91.97% | 100% | 100% | 100% | 9.83% | 2.64% | 98.21% | 100% | 83.62% | 100% | 100% | 100% | 0 |
| 82230 | Mayapada Hospital Kuningan | 10 | 2023 | 87.13% | 100% | 99.92% | 0% | 81.63% | 1.82% | 98.42% | 100% | 100% | 80% | 100% | 100% | 0 |
| 82231 | RS Umum Daerah Bergerak Jemaja | 10 | 2023 | 88% | 91% | 100% | % | 100% | % | 100% | 100% | 0% | 0% | 100% | 100% | 0 |
| 82232 | RS Umum Daerah Encik Mariyam | 10 | 2023 | 92.5% | 100% | 92.06% | 57.14% | 74.2% | 0% | 89.55% | 100% | 95.3% | 89.66% | 89.66% | 100% | 0 |
| 82233 | RS Pratama Bangka Tengah | 10 | 2023 | 92% | 100% | 100% | 0% | 90.91% | 0% | 100% | 100% | 87.71% | 100% | 100% | 100% | 0 |
| 82234 | RS Brawijaya Saharjo | 10 | 2023 | 86% | 100% | 99.63% | 100% | 79% | 0% | 72.09% | 100% | 99.06% | 86.11% | 100% | 100% | 0 |
| 82235 | RS Umum Haji Jakarta | 10 | 2023 | 95.52% | 100% | 100% | 100% | 62.96% | 2.24% | 100% | 89.54% | 91.39% | 100% | 96.61% | 100% | 0 |
| 82236 | RS Umum Siloam Mampang | 10 | 2023 | 97.48% | 99% | 100% | 100% | 73.73% | 0% | 89.97% | 100% | 100% | 100% | 100% | 95.24% | 0 |
| 82237 | RS Umum Daerah Mampang Prapatan | 10 | 2023 | 90.5% | 100% | 100% | 0% | 99% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82238 | RS Ibu dan Anak SamMarie Basra | 10 | 2023 | 100% | 100% | 100% | 0% | 79.34% | 0% | 88.57% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82239 | RS Umum Almah | 10 | 2023 | 100% | 100% | 100% | 100% | 100% | 0% | 95.65% | 0% | 100% | 100% | 100% | 0% | 0 |
| 82240 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 10 | 2023 | 96% | 96% | 100% | 93.33% | 95.38% | 6.67% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 82241 | RS Umum Daerah Pasar Minggu | 10 | 2023 | 87.75% | 100% | 99.88% | 0% | 57.56% | 1.31% | 74.37% | 100% | 94.23% | 84.81% | 97.53% | 100% | 0 |
| 82242 | RS Jantung Jakarta | 10 | 2023 | 89% | 99% | 100% | 0% | 59.95% | 4.76% | 84.14% | 100% | 99.25% | 90.8% | 100% | 100% | 0 |
| 82243 | RS Utama | 10 | 2023 | 93.75% | 90% | 80.28% | 100% | 93.33% | 0% | 100% | 100% | 0% | 93.33% | 100% | 100% | 0 |
| 82244 | RS Umum Harum | 10 | 2023 | 85% | 81% | 94.54% | 0% | 59.06% | 0% | 59% | 100% | 99.27% | 63.51% | 92.96% | 100% | 0 |
| 82245 | RS Umum Petukangan | 10 | 2023 | 94% | 84% | 93.33% | 100% | 90% | 0% | 90% | 100% | 100% | 99% | 85.33% | 100% | 0 |
| 82246 | RS Umum Bhakti Timah | 10 | 2023 | 100% | 100% | 96.46% | 80% | 81.2% | 0% | 88.01% | 100% | 90.24% | 87.5% | 100% | 85.71% | 0 |
| 82247 | RS Umum Antam Medika | 10 | 2023 | 98.78% | 100% | 100% | 0% | 86.92% | 0% | 71.05% | 100% | 99.92% | 100% | 100% | 100% | 0 |
| 82248 | RS Umum Santa Elisabeth Batam Kota | 10 | 2023 | 94.77% | 99% | 100% | 100% | 88.91% | 0% | 88.49% | 100% | 99.41% | 80% | 100% | 100% | 0 |
| 82249 | RS Umum Ali Sibroh Malisi | 10 | 2023 | 100% | 100% | 100% | 66.67% | 63.09% | 2.7% | 81.07% | 100% | 99.43% | 66.67% | 100% | 100% | 0 |
| 82250 | RS Umum Daerah Muhammad Zein | 10 | 2023 | 77.5% | 91% | 100% | 0% | 17.58% | 0% | 100% | 0% | 98.83% | 4.76% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.