Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 82301 | RS Umum Tebet | 2 | 2023 | - | 91% | 100% | 100% | 0% | 88.75% | 0% | 88.76% | 98.68% | 85.04% | 92% | 0% | 100% | 0 |
| 82302 | RS Khusus Bedah Columbia Asia Pulomas | 2 | 2023 | - | 99.33% | 100% | 100% | 100% | 79.42% | 2.11% | 76.34% | 100% | 98.21% | 0% | 99.47% | 100% | 0 |
| 82303 | RS Budi Medika | 2 | 2023 | - | 85.82% | 89% | 100% | 0% | 100% | 100% | 80.57% | 100% | 95.98% | 84.67% | 100% | 100% | 0 |
| 82304 | RS Umum MMC | 2 | 2023 | - | 88.64% | 100% | 99.95% | 100% | 98.91% | 5.22% | 44.11% | 98.84% | 99.99% | 44.44% | 100% | 100% | 0 |
| 82305 | RS Umum Bakti Timah Muntok | 2 | 2023 | - | 90% | 100% | 100% | 100% | 70.06% | 0% | 80% | 100% | 83.46% | 100% | 100% | 100% | 0 |
| 82306 | RS Ibu dan Anak SamMarie Basra | 2 | 2023 | - | 100% | 100% | 100% | 100% | 98.53% | 0% | 94.81% | 100% | 84% | 100% | 100% | 100% | 0 |
| 82307 | RS Umum Daerah DR. Eko Maulana Ali | 2 | 2023 | - | 98.5% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 94% | 0% | 100% | 100% | 0 |
| 82308 | RS Umum Daerah Tarakan | 2 | 2023 | 01-01-1970 | 86.41% | 100% | 96.43% | 100% | 88.8% | 5.28% | 93.15% | 96.77% | 100% | 83.33% | 100% | 100% | 0 |
| 82309 | RS Umum Daerah Jagakarsa | 2 | 2023 | - | 100% | 100% | 100% | 0% | 89.06% | 0% | 100% | 100% | 99.28% | 100% | 100% | 100% | 0 |
| 82310 | RS Ibu dan Anak Avisena | 2 | 2023 | - | 62% | 67% | 59.52% | 100% | 71.96% | 12.5% | 52.38% | 100% | 73.36% | 70.45% | 57.58% | 71.43% | 0 |
| 82311 | RS Umum Adhyaksa | 2 | 2023 | - | 85% | 100% | 100% | 0% | 78.31% | 0% | 80.16% | 100% | 94.5% | 85.71% | 100% | 100% | 83.75 |
| 82312 | RS Mata Lampung Eye Center (LEC) | 2 | 2023 | - | 100% | 99% | 98.5% | 0% | 98.5% | 99.5% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 82313 | RS Ibu dan Anak Frisdhy Angel | 2 | 2023 | - | 90.98% | 100% | 100% | 100% | 95.08% | 0% | 56.41% | 100% | 98.7% | 0% | 100% | 100% | 0 |
| 82314 | RS Umum Daerah Sjafrie Rachman Puding Besar | 2 | 2023 | - | 100% | 100% | 100% | 0% | 80% | 0% | 90% | 100% | 100% | 80% | 100% | 57.14% | 0 |
| 82315 | RS Umum Daerah Pesanggrahan | 2 | 2023 | - | 98.29% | 100% | 100% | 50% | 73.61% | 100% | 100% | 100% | 84.04% | 100% | 100% | 100% | 0 |
| 82316 | RS Khusus Bedah Halimun | 2 | 2023 | - | 98.25% | 100% | 100% | 0% | 92.12% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0 |
| 82317 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 2 | 2023 | - | 72.36% | 90% | 94.74% | 0% | 93.6% | 3.85% | 89.1% | 100% | 99.37% | 100% | 94.76% | 100% | 0 |
| 82318 | RS Umum Primaya Evasari Hospital | 2 | 2023 | - | 87.25% | 92% | 99.93% | 0% | 70.92% | 34.52% | 60.84% | 100% | 88.44% | 0% | 100% | 100% | 0 |
| 82319 | RS Umum Charis Medika | 2 | 2023 | - | 89.5% | 86% | 100% | 70% | 81.48% | 0% | 83.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82320 | RS Ibu dan Anak Mutiara Aini | 2 | 2023 | - | 93.33% | 94% | 100% | 100% | 73.51% | 0% | 82.2% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82321 | RS Ketergantungan Obat | 2 | 2023 | - | 91.5% | 94% | 100% | 0% | 84.91% | 0% | 43.74% | 0% | 99.57% | 50% | 100% | 0% | 0 |
| 82322 | RS Umum Daerah Jati Padang | 2 | 2023 | 07-10-2024 | 93.8% | 100% | 100% | 0% | 86.73% | 2.44% | 72.98% | 100% | 93.57% | 100% | 100% | 100% | 0 |
| 82323 | RS Umum Daerah Kebayoran Baru | 2 | 2023 | - | 86.21% | 92% | 100% | 100% | 88.53% | 0% | 83.21% | 100% | 94.67% | 100% | 100% | 100% | 0 |
| 82324 | RS Umum Arsani | 2 | 2023 | - | 98% | 96% | 100% | 52.63% | 96.98% | 0% | 100% | 98.71% | 99.71% | 96.45% | 100% | 100% | 0 |
| 82325 | RS Umum dr. Abdul Radjak Salemba | 2 | 2023 | - | 91.91% | 100% | 100% | 0% | 98.29% | 0% | 74.19% | 100% | 0% | 0% | 100% | 0% | 0 |
| 82326 | RS Badan Pengusahaan Batam | 2 | 2023 | - | 88.26% | 99% | 100% | 100% | 79.83% | 0% | 94.99% | 100% | 87.5% | 87.88% | 99.8% | 91.67% | 0 |
| 82327 | RS Ibu dan Anak Resti Mulya | 2 | 2023 | - | 98.45% | 90% | 100% | 91.84% | 100% | 2.83% | 61.24% | 100% | 85.04% | 84.62% | 91.46% | 100% | 0 |
| 82328 | RS Jantung Bina Waluya | 2 | 2023 | - | 85% | 80% | 100% | 100% | 87.7% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82329 | RS Umum Almah | 2 | 2023 | - | 100% | 100% | 100% | 100% | 85.71% | 0% | 83.87% | 0% | 100% | 100% | 100% | 0% | 0 |
| 82330 | RS Umum Graha Hermine | 2 | 2023 | - | 82.5% | 94% | 100% | 86.41% | 86.02% | 1.49% | 88.81% | 100% | 82.43% | 88.33% | 100% | 86.67% | 0 |
| 82331 | RS Utama | 2 | 2023 | - | 92.63% | 87% | 95.45% | 100% | 93% | 0% | 94.62% | 100% | 0% | 92.31% | 100% | 88.89% | 0 |
| 82332 | RS Hermina Lampung | 2 | 2023 | - | 88.84% | 98% | 98.48% | 100% | 73.78% | 0% | 84.43% | 100% | 92.19% | 100% | 100% | 100% | 0 |
| 82333 | RS Umum Prikasih | 2 | 2023 | - | 89.58% | 100% | 100% | 100% | 15.73% | 4.65% | 64.6% | 100% | 98.05% | 87.04% | 93.79% | 100% | 0 |
| 82334 | RS Bedah Siloam Asri | 2 | 2023 | - | 91.11% | 97% | 100% | 0% | 48.45% | 4.55% | 68.68% | 100% | 99.75% | 100% | 100% | 98% | 0 |
| 82335 | RS Ibu dan Anak JWCC Asih | 2 | 2023 | - | 90% | 100% | 100% | 100% | 80.25% | 0% | 86.96% | 100% | 85.06% | 87.5% | 100% | 96.43% | 0 |
| 82336 | RS Umum Antam Medika | 2 | 2023 | - | 99.1% | 100% | 100% | 100% | 86.5% | 0% | 61.06% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 82337 | RS Umum Daerah Pasar Minggu | 2 | 2023 | - | 89.82% | 100% | 99.5% | 0% | 66.58% | 0.38% | 85.89% | 100% | 94.31% | 76.47% | 95.2% | 100% | 0 |
| 82338 | RS Umum Pertamina Jaya | 2 | 2023 | - | 95% | 98% | 100% | 0% | 75.38% | 1.41% | 80.1% | 100% | 90.72% | 100% | 100% | 100% | 0 |
| 82339 | RS Jantung Jakarta | 2 | 2023 | - | 89% | 99% | 100% | 0% | 38.06% | 6.38% | 80.13% | 100% | 96.84% | 71.83% | 100% | 100% | 0 |
| 82340 | RS Umum Daerah Mampang Prapatan | 2 | 2023 | - | 100% | 100% | 100% | 0% | 80% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82341 | RS Umum Ali Sibroh Malisi | 2 | 2023 | - | 99.07% | 100% | 100% | 100% | 46.13% | 0% | 29.37% | 96.43% | 95.69% | 23.08% | 100% | 87.5% | 0 |
| 82342 | RS Muhammadiyah Taman Puring | 2 | 2023 | - | 95.54% | 100% | 100% | 100% | 100% | 3.3% | 80% | 100% | 100% | 93.33% | 100% | 100% | 0 |
| 82343 | RS Umum Medistra | 2 | 2023 | - | 90.5% | 94% | 99.46% | 0% | 89.56% | 10.98% | 44.38% | 96.67% | 95.98% | 100% | 100% | 100% | 0 |
| 82344 | RS Keluarga Husada Batam | 2 | 2023 | 11-01-2023 | 0% | 0% | 0% | 12.5% | 86.91% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0 |
| 82345 | RS Umum Murni Teguh Sudirman Jakarta | 2 | 2023 | - | 88.01% | 92% | 100% | 0% | 85.79% | 25.47% | 97.59% | 100% | 99.22% | 100% | 100% | 100% | 0 |
| 82346 | RS Umum Jakarta | 2 | 2023 | - | 94.68% | 92% | 91.7% | 0% | 90.43% | 2.82% | 46.24% | 100% | 84.98% | 0% | 100% | 100% | 0 |
| 82347 | RSUPN Dr. Cipto Mangunkusumo | 2 | 2023 | - | 96.93% | 97% | 96.58% | 76.47% | 40.17% | 8.27% | 96.27% | 99.02% | 96.5% | 99.77% | 89.55% | 72.73% | 0 |
| 82348 | RS Tk. II M. Ridwan Meuraksa | 2 | 2023 | - | 100% | 100% | 99.9% | 0% | 83.65% | 0% | 69.74% | 100% | 96.93% | 100% | 100% | 100% | 0 |
| 82349 | RS Azizah | 2 | 2023 | - | 85.56% | 85% | 100% | 100% | 86.65% | 0% | 90.78% | 100% | 97.81% | 45.83% | 100% | 100% | 0 |
| 82350 | RS Ibu dan Anak Brawijaya Durentiga | 2 | 2023 | - | 89.23% | 100% | 100% | 0% | 85.54% | 0% | 89.02% | 100% | 98.21% | 95.65% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.