Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 84151 | RS Nahdlatul Ulama Babat | 3 | 2023 | - | 62.5% | 80% | 100% | 100% | 78.52% | 0% | 48.8% | 100% | 77.14% | 61.76% | 70.18% | 100% | 0 |
| 84152 | RS Elizabeth | 3 | 2023 | - | 82% | 97% | 97.18% | 100% | 82.56% | 0% | 85.27% | 100% | 88.87% | 100% | 92.31% | 100% | 0 |
| 84153 | RS Mitra Keluarga Pondok Tjandra | 3 | 2023 | - | 100% | 100% | 100% | 0% | 96.48% | 0% | 93.79% | 100% | 100% | 69.57% | 100% | 100% | 0 |
| 84154 | RS Umum Daerah dr. Abdoer Rahem Situbondo | 3 | 2023 | - | 93.68% | 100% | 100% | 88.71% | 84.72% | 3.23% | 86.55% | 100% | 85.94% | 87.3% | 96.88% | 100% | 0 |
| 84155 | RS Pusura Candi | 3 | 2023 | - | 88.96% | 100% | 100% | 100% | 100% | 0% | 66.42% | 92.86% | 83.23% | 100% | 98.21% | 100% | 0 |
| 84156 | RS Bala Keselamatan Bokor | 3 | 2023 | - | 88.88% | 91% | 100% | 0% | 94.87% | 0% | 74.58% | 100% | 96.71% | 72.41% | 100% | 95% | 0 |
| 84157 | RS Bhayangkara Bondowoso | 3 | 2023 | - | 95.5% | 100% | 100% | 100% | 96.61% | 0% | 100% | 94.12% | 98.39% | 87.1% | 100% | 87.5% | 0 |
| 84158 | RS Umum Daerah Sidoarjo Barat | 3 | 2023 | - | 77.5% | 91% | 100% | 100% | 97.66% | 0% | 100% | 92.54% | 95.25% | 0% | 100% | 100% | 0 |
| 84159 | RS Sheila Medika | 3 | 2023 | - | 87% | 88% | 100% | 100% | 100% | 0% | 86.67% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 84160 | RS Marsudi Waluyo | 3 | 2023 | - | 90.27% | 100% | 98.25% | 0% | 85.51% | 3.45% | 100% | 100% | 100% | 96.67% | 100% | 100% | 0 |
| 84161 | RS Islam Fatimah | 3 | 2023 | - | 100% | 80% | 92% | 100% | 64% | 40% | 82% | 76% | 82% | 93% | 100% | 100% | 0 |
| 84162 | RS Umum Muhammadiyah Babat | 3 | 2023 | - | 98.17% | 98% | 89.31% | 100% | 86.56% | 1.49% | 87.22% | 91.89% | 60% | 77.78% | 90.14% | 88.89% | 0 |
| 84163 | RS Umum Islam Jombang | 3 | 2023 | - | 96% | 98% | 93.55% | 100% | 75.96% | 0% | 81.97% | 68.42% | 95.15% | 75% | 100% | 100% | 0 |
| 84164 | RS Umum Daerah Genteng | 3 | 2023 | - | 99.67% | 100% | 99.26% | 100% | 84.55% | 0% | 100% | 100% | 84.5% | 70% | 99.91% | 100% | 0 |
| 84165 | RS Umum Daerah Lawang | 3 | 2023 | - | 68% | 80% | 100% | 0% | 95.22% | 3.85% | 95.85% | 99.58% | 99.29% | 99.29% | 100% | 100% | 0 |
| 84166 | RS Umum Daerah Ploso | 3 | 2023 | - | 90.74% | 90% | 97.44% | 0% | 74.16% | 1.85% | 91.18% | 100% | 83.74% | 75% | 97.83% | 100% | 0 |
| 84167 | RS Ibu dan Anak Muslimat Jombang | 3 | 2023 | - | 100% | 100% | 98.99% | 100% | 100% | 1.1% | 98.1% | 100% | 100% | 98.1% | 99.97% | 90.91% | 0 |
| 84168 | RS Umum dr. Moedjito Dwidjosiswojo | 3 | 2023 | - | 100% | 100% | 100% | 100% | 84% | 0% | 81.75% | 86.67% | 87.43% | 100% | 100% | 100% | 0 |
| 84169 | RS Umum Citra Medika Lamongan | 3 | 2023 | - | 96% | 100% | 100% | 100% | 90.35% | 0% | 98.59% | 100% | 100% | 100% | 100% | 0% | 0 |
| 84170 | RS Siloam Jember | 3 | 2023 | - | 97% | 99% | 100% | 100% | 56.88% | 31.58% | 81.28% | 100% | 100% | 100% | 100% | 66% | 0 |
| 84171 | RS Muhammadiyah Jombang | 3 | 2023 | - | 75.5% | 83% | 98.91% | 100% | 45.85% | 0% | 91.04% | 100% | 100% | 0% | 100% | 100% | 0 |
| 84172 | RS Umum Wava Husada | 3 | 2023 | - | 98% | 99% | 99.56% | 80.6% | 100% | 4.02% | 60.4% | 98.8% | 83.21% | 94.29% | 99.76% | 100% | 0 |
| 84173 | RS Al-Aziz | 3 | 2023 | - | 100% | 100% | 100% | 100% | 97.99% | 1.59% | 97.01% | 100% | 98.08% | 86.96% | 100% | 100% | 0 |
| 84174 | RS Kaliwates Jember | 3 | 2023 | - | 97% | 98% | 99.5% | 100% | 76.11% | 0.5% | 100% | 100% | 100% | 94.5% | 97% | 98% | 0 |
| 84175 | RS Umum Intan Medika | 3 | 2023 | - | 92% | 92% | 100% | 100% | 95.52% | 0% | 69.63% | 100% | 98.71% | 77.14% | 100% | 83.33% | 0 |
| 84176 | RS Umum Bhakti Husada | 3 | 2023 | - | 94.99% | 100% | 100% | 0% | 80% | 0% | 88.93% | 100% | 95.34% | 100% | 100% | 100% | 0 |
| 84177 | RS Airlangga Jombang | 3 | 2023 | - | 85.65% | 93% | 100% | 0% | 88.49% | 0% | 72.22% | 0% | 99.75% | 82.86% | 84.62% | 100% | 0 |
| 84178 | RS Mawaddah Medika | 3 | 2023 | - | 80.98% | 95% | 100% | 50% | 93.75% | 0% | 67.5% | 100% | 94.33% | 62.3% | 100% | 100% | 0 |
| 84179 | RS Muhammadiyah Babat | 3 | 2023 | - | 83.71% | 95% | 79.96% | 90% | 50.68% | 1.44% | 84.73% | 98.35% | 99.82% | 70.27% | 100% | 85.71% | 0 |
| 84180 | RS Umum Daerah Karangkembang | 3 | 2023 | - | 99.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 19.08% | 100% | 100% | 100% | 0 |
| 84181 | RS Yasmin | 3 | 2023 | - | 90% | 100% | 100% | 73.33% | 99.26% | 0% | 95.06% | 100% | 81% | 100% | 100% | 96.15% | 0 |
| 84182 | RS Umum Permata Bunda | 3 | 2023 | - | 100% | 100% | 91.4% | 100% | 87.8% | 100% | 85.22% | 100% | 82.67% | 100% | 100% | 100% | 0 |
| 84183 | RS Kristen Mojowarno | 3 | 2023 | - | 82.44% | 96% | 99.23% | 50% | 54.43% | 0% | 95.61% | 98.88% | 98% | 58.23% | 99.15% | 100% | 0 |
| 84184 | RS Al Huda | 3 | 2023 | - | 86% | 84% | 90.5% | 100% | 60.26% | 0.82% | 91.62% | 98.19% | 88.46% | 92.21% | 93.88% | 100% | 0 |
| 84185 | RS Umum Daerah Kab. Jombang | 3 | 2023 | - | 96.29% | 99% | 100% | 63.64% | 79.76% | 0.21% | 100% | 45.2% | 100% | 100% | 100% | 100% | 0 |
| 84186 | RS Nahdlatul Ulama Banyuwangi | 3 | 2023 | - | 100% | 100% | 100% | 100% | 97.19% | 0% | 96.27% | 86.05% | 98.9% | 100% | 100% | 100% | 0 |
| 84187 | RS Jiwa Menur | 3 | 2023 | - | 96.91% | 100% | 100% | 0% | 87.25% | 0% | 83.63% | 100% | 85.66% | 0% | 100% | 100% | 0 |
| 84188 | Mayapada Hospital Surabaya | 3 | 2023 | - | 83.27% | 96% | 98.82% | 100% | 78.97% | 0% | 58.73% | 100% | 94.29% | 93.75% | 40.35% | 100% | 0 |
| 84189 | RS Eka Husada | 3 | 2023 | - | 85.77% | 100% | 100% | 0% | 58.14% | 0% | 69.91% | 100% | 85.07% | 86.36% | 100% | 100% | 0 |
| 84190 | RS Khusus Bedah Al Ishaqiy | 3 | 2023 | - | 84.5% | 74% | 100% | 0% | 80% | 4% | 80% | 100% | 84% | 80% | 100% | 100% | 75 |
| 84191 | RS Selaras | 3 | 2023 | - | 71.5% | 100% | 100% | 99.21% | 48.26% | 0% | 100% | 100% | 99.79% | 100% | 100% | 88.89% | 0 |
| 84192 | RS PKU Muhammadiyah Sekapuk | 3 | 2023 | - | 94.1% | 91% | 99.99% | 0% | 91.98% | 0.81% | 100% | 83.92% | 90.77% | 100% | 98.66% | 100% | 0 |
| 84193 | RS Ibu dan Anak Lombok Dua Dua | 3 | 2023 | - | 85.44% | 99% | 100% | 100% | 90.55% | 0% | 71.93% | 92.86% | 100% | 94.74% | 100% | 100% | 0 |
| 84194 | RS Umum Ratih | 3 | 2023 | - | 93.5% | 94% | 96% | 100% | 84% | 0% | 88% | 92.31% | 98% | 82% | 96.67% | 100% | 0 |
| 84195 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 3 | 2023 | - | 94% | 97% | 100% | 100% | 90% | 0% | 95.92% | 100% | 35.24% | 78.26% | 95.8% | 100% | 0 |
| 84196 | RS Islam Hasanah Muhammadiyah | 3 | 2023 | - | 96.75% | 100% | 100% | 0% | 76.72% | 1.18% | 38.93% | 100% | 94.07% | 100% | 100% | 100% | 0 |
| 84197 | RS Umum Griya Husada Madiun | 3 | 2023 | - | 86.12% | 98% | 88.48% | 100% | 65.75% | 1.48% | 67.46% | 100% | 92.61% | 100% | 83.87% | 100% | 0 |
| 84198 | RS Umum Tk. III Brawijaya | 3 | 2023 | - | 94.5% | 96% | 100% | 100% | 92% | 0% | 92% | 100% | 95.2% | 92% | 100% | 100% | 0 |
| 84199 | RS Umum Daerah Malingping | 3 | 2023 | - | 88.1% | 95% | 99.2% | 100% | 12.03% | 23.58% | 66.67% | 89.47% | 94.81% | 100% | 100% | 100% | 0 |
| 84200 | RS Umum Karsa Husada Kota Batu | 3 | 2023 | - | 68.63% | 96% | 99.9% | 0% | 99.62% | 0% | 91.11% | 100% | 94.65% | 87.5% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.