Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 84951 | RS Medika BSD | 4 | 2023 | - | 87.1% | 96% | 100% | 0% | 77.14% | 2.47% | 57.07% | 100% | 79.51% | 0% | 100% | 100% | 0 |
| 84952 | RS Umum Hermina Bitung | 4 | 2023 | - | 95.43% | 95% | 100% | 100% | 80% | 0% | 81.43% | 100% | 100% | 100% | 100% | 100% | 0 |
| 84953 | RS Umum Shanti Graha | 4 | 2023 | - | 94.79% | 100% | 100% | 0% | 94.11% | 0% | 100% | 100% | 86.98% | 100% | 100% | 100% | 0 |
| 84954 | RS Ibu dan Anak Assyifa | 4 | 2023 | - | 100% | 89% | 95.31% | 100% | 69.53% | 100% | 78.21% | 100% | 80% | 73.81% | 91.95% | 100% | 0 |
| 84955 | RS Premier Bintaro | 4 | 2023 | - | 94.26% | 99% | 99.83% | 0% | 90.25% | 11.72% | 58.9% | 96.2% | 93.12% | 0% | 100% | 100% | 0 |
| 84956 | RS Bunda Sejati | 4 | 2023 | - | 100% | 100% | 100% | 100% | 95.71% | 0% | 65.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 84957 | RS Khusus Jiwa Dharma Graha | 4 | 2023 | - | 85.01% | 87% | 100% | 0% | 71.56% | 0% | 84.16% | 0% | 100% | 100% | 100% | 100% | 0 |
| 84958 | RS Mitra Keluarga Bintaro | 4 | 2023 | - | 97.07% | 100% | 100% | 0% | 93.91% | 11.11% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 84959 | RS Umum Daerah Giri Emas | 4 | 2023 | - | 82.12% | 87% | 100% | 100% | 88.53% | 0% | 100% | 100% | 89.01% | 0% | 92.2% | 100% | 0 |
| 84960 | RS Umum Daerah Serpong Utara | 4 | 2023 | - | 98.53% | 100% | 100% | 100% | 100% | 0% | 92.72% | 100% | 99.86% | 100% | 100% | 100% | 0 |
| 84961 | RS Ibu dan Anak Bina Medika | 4 | 2023 | - | 98.84% | 100% | 100% | 100% | 74.7% | 0% | 59.71% | 100% | 100% | 100% | 100% | 100% | 0 |
| 84962 | RS UniMedika Sepatan | 4 | 2023 | - | 89.78% | 100% | 100% | 60% | 60.39% | 0% | 35.68% | 0% | 89.6% | 83.72% | 100% | 100% | 0 |
| 84963 | RS Balimed Buleleng | 4 | 2023 | - | 99.55% | 100% | 100% | 0% | 0% | 0% | 96.94% | 100% | 99.91% | 89.47% | 100% | 0% | 0 |
| 84964 | RS Lotim Medical Center | 4 | 2023 | - | 89.58% | 95% | 96.67% | 100% | 100% | 2.2% | 53.8% | 100% | 93.33% | 98.44% | 100% | 100% | 0 |
| 84965 | RS Ibu dan Anak Ilanur | 4 | 2023 | - | 80.5% | 95% | 100% | 35% | 92.05% | 0% | 50.7% | 100% | 100% | 81.54% | 87.36% | 100% | 0 |
| 84966 | RS Ibu dan Anak Kuncup Bunga | 4 | 2023 | - | 80% | 86% | 100% | 0% | 100% | 0% | 76.36% | 0% | 91.8% | 66.67% | 89.09% | 0% | 0 |
| 84967 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 4 | 2023 | - | 87.08% | 100% | 100% | 100% | 95.54% | 3.42% | 99.06% | 95.96% | 98.5% | 100% | 100% | 100% | 0 |
| 84968 | RS Insan Permata | 4 | 2023 | - | 86.14% | 89% | 100% | 100% | 82.84% | 1.42% | 57.71% | 100% | 96.88% | 64.22% | 100% | 100% | 0 |
| 84969 | RS Mitra Keluarga Gading Serpong | 4 | 2023 | - | 99.69% | 99% | 100% | 0% | 100% | 0% | 84.08% | 100% | 100% | 90.48% | 100% | 100% | 0 |
| 84970 | RS Ibu dan Anak Vitalaya | 4 | 2023 | - | 79.42% | 80% | 100% | 100% | 74.84% | 1.59% | 79.76% | 100% | 100% | 68.97% | 100% | 100% | 0 |
| 84971 | RS Siloam Hospitals Kelapa Dua | 4 | 2023 | - | 90.62% | 100% | 100% | % | 54% | 10.53% | 71.36% | 87.5% | 100% | 90% | 100% | 99% | 0 |
| 84972 | RS Islam S. Anggoro | 4 | 2023 | 01-01-1970 | 85.49% | 89% | 70% | 100% | 36.63% | 0% | 14.9% | 100% | 98.02% | 85% | 75% | 85% | 85 |
| 84973 | RS Umum Daerah Wangaya | 4 | 2023 | - | 86.67% | 97% | 100% | 75% | 100% | 21.4% | 91.63% | 94.16% | 96.5% | 100% | 100% | 100% | 0 |
| 84974 | RS Umum Daerah Patuh Karya | 4 | 2023 | - | 88.83% | 94% | 98.21% | 0% | 52.11% | 0% | 95.24% | 100% | 97.47% | 100% | 93.33% | 100% | 0 |
| 84975 | RS Ibu dan Anak Gebang Medika | 4 | 2023 | - | 90.24% | 90% | 100% | 89.47% | 91% | 0% | 87.64% | 100% | 100% | 0% | 100% | 100% | 0 |
| 84976 | RS Umum Prima Medika | 4 | 2023 | - | 93.84% | 94% | 99.76% | 100% | 91.31% | 0% | 84.62% | 100% | 100% | 100% | 100% | 84.62% | 0 |
| 84977 | RS Ibu dan Anak Pratiwi | 4 | 2023 | - | 84.69% | 96% | 100% | 100% | 94.78% | 0% | 85.88% | 100% | 100% | 83.05% | 100% | 100% | 0 |
| 84978 | RS Umum Daerah Patut Patuh Patju | 4 | 2023 | - | 97.2% | 98% | 100% | 91.84% | 81.98% | 0% | 100% | 100% | 94.47% | 96.3% | 100% | 100% | 0 |
| 84979 | RS Karang Tengah Medika | 4 | 2023 | - | 85.12% | 100% | 100% | 85.71% | 84% | 0% | 96.23% | 100% | 95.47% | 61.11% | 100% | 100% | 0 |
| 84980 | RS Gigi dan Mulut Saraswati Denpasar | 4 | 2023 | - | 86.01% | 93% | 100% | 0% | 97.43% | 0% | 100% | 0% | 97.9% | 0% | 100% | 100% | 0 |
| 84981 | RS Murni Teguh Ciledug | 4 | 2023 | - | 98% | 100% | 100% | 100% | 98.72% | 0% | 70.67% | 100% | 98.08% | 92.38% | 100% | 100% | 0 |
| 84982 | RS Mandalika Provinsi Nusa Tenggara Barat | 4 | 2023 | - | 92.25% | 97% | 98.82% | 0% | 89.19% | 0% | 51.67% | 100% | 80.3% | 100% | 94.97% | 99.05% | 0 |
| 84983 | RS Umum Daerah Awet Muda Narmada | 4 | 2023 | - | 87.11% | 100% | 100% | 100% | 100% | 0% | 97.62% | 100% | 80% | 100% | 100% | 100% | 0 |
| 84984 | RS Hermina Periuk Tangerang | 4 | 2023 | - | 90% | 99% | 100% | 83.33% | 85.57% | 5.32% | 100% | 100% | 100% | 90% | 83.33% | 100% | 0 |
| 84985 | RS Ibu dan Anak Harapan Bunda | 4 | 2023 | - | 97.5% | 100% | 100% | 0% | 87.5% | 0% | 80% | 100% | 100% | 0% | 100% | 100% | 0 |
| 84986 | RS Mayapada | 4 | 2023 | - | 95.71% | 100% | 100% | 95.45% | 89.73% | 2.09% | 83.91% | 100% | 99.8% | 100% | 100% | 100% | 0 |
| 84987 | RS Mandaya Royal Puri | 4 | 2023 | - | 88.21% | 87% | 100% | 100% | 92.11% | 0% | 72.99% | 100% | 99.97% | 100% | 100% | 100% | 0 |
| 84988 | RS Umum Praya | 4 | 2023 | - | 91.5% | 83% | 90% | 87.36% | 87.5% | 1.96% | 82.86% | 95% | 93.33% | 22.22% | 93.33% | 80% | 0 |
| 84989 | RS An-Nisa | 4 | 2023 | - | 88.52% | 99% | 95.56% | 100% | 26.57% | 3.14% | 41.42% | 88.55% | 100% | 93.81% | 95.17% | 100% | 0 |
| 84990 | RS Metro Hospitals M. Toha | 4 | 2023 | - | 99.34% | 98% | 100% | 60% | 96.43% | 0% | 64.93% | 100% | 81.07% | 100% | 100% | 0% | 0 |
| 84991 | RS Melati | 4 | 2023 | - | 99.54% | 100% | 100% | 100% | 70.48% | 0% | 45.45% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 84992 | RS Sari Asih Ciledug | 4 | 2023 | 01-01-1970 | 94.07% | 99% | 97.73% | 0% | 96.07% | 0% | 92.15% | 100% | 91.7% | 79.55% | 99.64% | 100% | 0 |
| 84993 | RS Primaya | 4 | 2023 | - | 96.04% | 100% | 99.47% | 0% | 3.5% | 3.5% | 84.54% | 100% | 95.23% | 87% | 100% | 100% | 0 |
| 84994 | RS Umum Surya Husadha | 4 | 2023 | - | 98.5% | 100% | 100% | 100% | 98.5% | 0% | 100% | 100% | 92.69% | 100% | 100% | 100% | 0 |
| 84995 | RS Khusus Ibu dan Anak Pucuk Permata Hati | 4 | 2023 | - | 92.5% | 100% | 100% | 87.5% | 88.46% | 0% | 100% | 100% | 93.91% | 0% | 100% | 100% | 0 |
| 84996 | RS Umum Daerah Kota Tangerang | 4 | 2023 | - | 86.91% | 100% | 97.66% | 0% | 86.92% | 3.39% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 84997 | RS Hermina Ciledug | 4 | 2023 | - | 97.5% | 97% | 100% | 100% | 85.71% | 0% | 88.89% | 100% | 100% | 76.92% | 100% | 100% | 0 |
| 84998 | Brawijaya Hospital Tangerang | 4 | 2023 | - | 82.35% | 100% | 96.73% | 81.82% | 67.56% | 6.01% | 92.43% | 100% | 100% | 0% | 95.45% | 100% | 0 |
| 84999 | RS Mulya | 4 | 2023 | - | 100% | 100% | 100% | 0% | 96.38% | 5.06% | 95.45% | 98.91% | 100% | 90% | 41.54% | 100% | 0 |
| 85000 | RS Umum Daerah Bali Mandara Provinsi Bali | 4 | 2023 | 01-01-1970 | 82.3% | 100% | 100% | 100% | 94.59% | 0.34% | 99.43% | 100% | 100% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.