Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 85001 | RS Mitra Husada | 4 | 2023 | - | 91.2% | 99% | 100% | 78.57% | 87.5% | 5.5% | 90.91% | 100% | 89% | 80% | 100% | 88.89% | |
| 85002 | RS Rumah Indonesia Sehat | 4 | 2023 | - | 91.5% | 98% | 93.6% | 100% | 65% | 1.12% | 66.45% | 87.5% | 85.85% | 89.69% | 77.3% | 100% | 0 |
| 85003 | RS Umum Bhakti Asih | 4 | 2023 | - | 95.37% | 97% | 99.61% | 90.99% | 60.9% | 0.29% | 66.02% | 90.24% | 99.98% | 84% | 98.06% | 91.3% | 0 |
| 85004 | RS Umum Balimed | 4 | 2023 | - | 89.22% | 90% | 100% | 100% | 58.31% | 0% | 81.67% | 100% | 94.08% | 58.96% | 100% | 100% | 0 |
| 85005 | RS Khusus Mata Ramata | 4 | 2023 | - | 100% | 100% | 100% | 0% | 83.61% | 7.02% | 82.61% | 100% | 66.41% | 96.3% | 100% | 100% | 0 |
| 85006 | RS Umum Hermina Tangerang | 4 | 2023 | - | 94.74% | 100% | 100% | 100% | 80.52% | 1.77% | 92.63% | 100% | 100% | 84% | 100% | 100% | 0 |
| 85007 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 4 | 2023 | - | 91.57% | 88% | 96.3% | 88.89% | 95.27% | 0% | 64.44% | 100% | 62.5% | 100% | 77.5% | 100% | 0 |
| 85008 | RS Ibu dan Anak Puri Bunda | 4 | 2023 | - | 98.08% | 99% | 100% | 100% | 100% | 2.21% | 82.23% | 100% | 99.75% | 100% | 100% | 100% | 0 |
| 85009 | RS Umum Ibunda | 4 | 2023 | - | 76.36% | 92% | 100% | 100% | 68.86% | 0% | 74.21% | 100% | 49.24% | 85.37% | 100% | 100% | 0 |
| 85010 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 4 | 2023 | - | 90% | 100% | 100% | 86% | 85% | 0% | 87% | 100% | 85.33% | 85% | 100% | 86% | 0 |
| 85011 | RS Fatimah | 4 | 2023 | - | 92.76% | 94% | 100% | 100% | 91.5% | 10.42% | 70.83% | 100% | 93.33% | 80% | 100% | 100% | 0 |
| 85012 | RS Umum Bali Royal | 4 | 2023 | - | 90% | 100% | 100% | 100% | 96.91% | 0.74% | 83.46% | 100% | 100% | 100% | 100% | 100% | 0 |
| 85013 | RS Otika Medika | 4 | 2023 | - | 88.5% | 100% | 100% | 100% | 94.81% | 0% | 90% | 100% | 100% | 100% | 100% | 0% | 0 |
| 85014 | RS Mata Achmad Wardi BWI-DD | 4 | 2023 | - | 81.5% | 100% | 100% | 0% | 44.33% | 3.19% | 100% | 100% | 90.24% | 100% | 100% | 100% | 0 |
| 85015 | RS Kurnia Serang | 4 | 2023 | - | 96.96% | 100% | 100% | 100% | 80.75% | 0% | 68.92% | 100% | 99.98% | 90.91% | 100% | 100% | 0 |
| 85016 | RS Umum Bhakti Rahayu | 4 | 2023 | - | 79.07% | 84% | 76.67% | 50% | 79.82% | 0% | 70.71% | 0% | 0% | 0% | 100% | 100% | 0 |
| 85017 | RS Ibu dan Anak Puri Garcia | 4 | 2023 | - | 83.33% | 90% | 91.3% | 0% | 81% | 0% | 73.91% | 100% | 80.41% | 80% | 100% | 100% | 0 |
| 85018 | RS Umum Surya Husadha | 4 | 2023 | - | 94.78% | 100% | 100% | 100% | 86.92% | 0% | 97.14% | 100% | 57.83% | 81.26% | 100% | 100% | 0 |
| 85019 | RS Ibu dan Anak Permata Sarana Husada | 4 | 2023 | - | 96% | 100% | 100% | 0% | 33.92% | 30% | 68% | 0% | 100% | 100% | 100% | 100% | 0 |
| 85020 | RS Umum Daerah Dr. R. Soedjono Selong | 4 | 2023 | - | 74.28% | 77% | 99.85% | 100% | 51.27% | 0% | 73.73% | 100% | 89.91% | 94.3% | 99.76% | 100% | 0 |
| 85021 | RS Budiasih | 4 | 2023 | - | 93.6% | 93% | 100% | 100% | 100% | 0% | 77.15% | 100% | 98% | 60% | 97.5% | 100% | 0 |
| 85022 | RS Permata Pamulang | 4 | 2023 | - | 95% | 92% | 100% | 100% | 84% | 5% | 78% | 100% | 87.33% | 84% | 100% | 87.5% | 0 |
| 85023 | RS Khusus Mata Bali Mandara | 4 | 2023 | - | 99.25% | 100% | 99.91% | 0% | 100% | 0% | 100% | 100% | 100% | 97.92% | 100% | 100% | 0 |
| 85024 | RS Sari Asih Ciputat | 4 | 2023 | - | 91.5% | 91% | 99.51% | 100% | 55.12% | 0.47% | 60.5% | 100% | 100% | 60.19% | 99.58% | 100% | 0 |
| 85025 | RS Umum Daerah Kota Serang | 4 | 2023 | - | 85.04% | 100% | 100% | 30.77% | 97.5% | 20.83% | 100% | 100% | 93.55% | 100% | 100% | 100% | 0 |
| 85026 | RS EMC Tangerang | 4 | 2023 | - | 90.55% | 99% | 99.84% | 0% | 80.58% | 4.74% | 82.37% | 100% | 91.25% | 100% | 100% | 100% | 0 |
| 85027 | RS Krakatau Medika | 4 | 2023 | - | 89% | 100% | 100% | 0% | 90.2% | 0% | 73.71% | 100% | 96.87% | 83.6% | 100% | 100% | 0 |
| 85028 | RS Umum Daerah Kota Cilegon | 4 | 2023 | - | 90.23% | 98% | 95.43% | 100% | 63.28% | 0% | 83.85% | 97.93% | 89.58% | 0% | 97.61% | 100% | 0 |
| 85029 | RS Umum Puri Raharja | 4 | 2023 | - | 99.5% | 100% | 100% | 100% | 82.5% | 0% | 85% | 92.5% | 99% | 84% | 100% | 100% | 0 |
| 85030 | RS Siloam Hospitals Lippo Village | 4 | 2023 | - | 95.73% | 100% | 94.65% | 0% | 61.44% | 25.93% | 72.18% | 96.23% | 99.65% | 80.77% | 93.91% | 96.72% | 0 |
| 85031 | RS Umum Daerah Provinsi NTB | 4 | 2023 | - | 89.85% | 100% | 99.56% | 86.67% | 81.2% | 1.63% | 99.43% | 96.4% | 90.5% | 87.43% | 97.83% | 100% | 0 |
| 85032 | RSUP Dr. Sitanala Tangerang | 4 | 2023 | - | 85.71% | 100% | 100% | 100% | 99.33% | 0% | 100% | 100% | 92.84% | 100% | 100% | 100% | 0 |
| 85033 | RS Umum Kasih Ibu | 4 | 2023 | - | 98% | 96% | 98.13% | 0% | 86.96% | 4.12% | 70.31% | 70.37% | 94.52% | 0% | 100% | 100% | 0 |
| 85034 | RS Citra sundari | 4 | 2023 | - | 94% | 100% | 100% | 100% | 74.1% | 0% | 91.67% | 100% | 0% | 0% | 100% | 82.35% | 0 |
| 85035 | RS Umum Dharma Yadnya | 4 | 2023 | - | 95.15% | 100% | 100% | 0% | 64.38% | 0% | 89.67% | 100% | 99.64% | 100% | 100% | 100% | 0 |
| 85036 | RS Ibu dan Anak Bhumi Bunda | 4 | 2023 | - | 86.11% | 100% | 96.77% | 100% | 64.77% | 100% | 61.25% | 100% | 100% | 100% | 100% | 100% | 0 |
| 85037 | RS Daan Mogot Kesdam Jaya | 4 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 85038 | RS H. L. Manambai Abdulkadir | 4 | 2023 | - | 85.97% | 100% | 90% | 100% | 73.33% | 0% | 62.5% | 100% | 99.78% | 83.33% | 100% | 100% | 0 |
| 85039 | RS Tonggak Husada | 4 | 2023 | - | 95% | 100% | 100% | 100% | 99.53% | 0% | 81.97% | 100% | 98.94% | 100% | 100% | 0% | 0 |
| 85040 | RS Umum Hermina Cilegon | 4 | 2023 | - | 92.56% | 95% | 100% | 100% | 86.73% | 1.52% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 85041 | RS Umum Daerah Banten | 4 | 2023 | - | 85.15% | 100% | 100% | 50% | 91.21% | 10.83% | 96.28% | 100% | 89.14% | 38.96% | 100% | 100% | 0 |
| 85042 | RS Kurnia | 4 | 2023 | - | 85.34% | 98% | 100% | 100% | 91.92% | 0% | 43.16% | 97.3% | 98.83% | 50% | 100% | 100% | 0 |
| 85043 | RS Umum Balimed Karangasem | 4 | 2023 | - | 88% | 93% | 100% | 0% | 100% | 0% | 94.27% | 100% | 95.86% | 83.33% | 100% | 100% | 0 |
| 85044 | RS Umum Premagana | 4 | 2023 | - | 88.27% | 100% | 100% | 100% | 89% | 0% | 86.14% | 100% | 98.92% | 95.03% | 100% | 100% | 0 |
| 85045 | RS Umum Dharma Kerti | 4 | 2023 | 01-01-1970 | 100% | 100% | 100% | 0% | 94.53% | 0% | 93.1% | 100% | 100% | 0% | 100% | 100% | 0 |
| 85046 | RS Umum Daerah Singasana | 4 | 2023 | - | 97.12% | 99% | 99.87% | 87.5% | 98.91% | 0% | 97.23% | 100% | 88.37% | 100% | 99.37% | 100% | 0 |
| 85047 | RS Umum Daerah Sanjiwani Gianyar | 4 | 2023 | - | 91.33% | 100% | 100% | 0% | 80.07% | 0% | 80.73% | 100% | 100% | 92.86% | 100% | 100% | 0 |
| 85048 | RS Umum Daerah Asy-Syifa Sumbawa Barat | 4 | 2023 | - | 85.6% | 96% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 90.8% | 100% | 0% | 0 |
| 85049 | RS Umum Bali Holistik | 4 | 2023 | - | 87.5% | 97% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 85050 | RS Windu Husada | 4 | 2023 | - | 94.42% | 93% | 100% | 100% | 95.74% | 0% | 86.5% | 70.59% | 93.94% | 87.1% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.