Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 85601 | RS Umum Daerah Bolaang Mongondow Timur | 4 | 2023 | - | 63% | 94% | 90.8% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 85602 | RS Umum Daerah dr.H. Jusuf SK | 4 | 2023 | - | 88.52% | 91% | 98.71% | 0% | 28.6% | 18.23% | 67.34% | 100% | 100% | 0% | 88.52% | 100% | 0 |
| 85603 | RS Umum Inco Sorowako | 4 | 2023 | - | 90% | 96% | 100% | 100% | 96.24% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 85604 | RS Umum Daerah Madani Palu | 4 | 2023 | - | 95.13% | 100% | 100% | 0% | 80.03% | 0% | 99.34% | 100% | 91.21% | 84.27% | 100% | 100% | 0 |
| 85605 | RS Umum Daerah Bolaang Mongondow Selatan | 4 | 2023 | - | 70% | 99% | 100% | 0% | 81.62% | 0% | 98.43% | 100% | 96.92% | 70.37% | 100% | 100% | 0 |
| 85606 | RS Hikmah Sejahtera Belopa | 4 | 2023 | - | 100% | 100% | 100% | 100% | 99.57% | 0% | 95.5% | 100% | 98.56% | 100% | 100% | 100% | 0 |
| 85607 | RS Umum Elim Rantepao | 4 | 2023 | - | 95.83% | 100% | 100% | 93.33% | 79.19% | 100% | 86.66% | 100% | 83.74% | 100% | 100% | 100% | 0 |
| 85608 | RS Ibu dan Anak Care She | 4 | 2023 | - | 85.5% | 100% | 100% | 90% | 100% | 0% | 100% | 0% | 97.14% | 100% | 100% | 100% | 0 |
| 85609 | RS Ibu Anak Asih Balikpapan | 4 | 2023 | - | 86.72% | 100% | 100% | 100% | 84.38% | 4.62% | 83.76% | 100% | 94.66% | 83.5% | 100% | 100% | 0 |
| 85610 | RS Umum Daerah Mitra Sehat | 4 | 2023 | - | 95% | 100% | 100% | 0% | 84.78% | 0% | 81.82% | 100% | 97.81% | 0% | 100% | 0% | 0 |
| 85611 | RS Umum Daerah Tagulandang | 4 | 2023 | - | 85% | 85% | 100% | 100% | 97.5% | 100% | 92.86% | 96.67% | 90.14% | 98% | 95.38% | 100% | 0 |
| 85612 | RS Ibu Anak Asy Syifa | 4 | 2023 | - | 100% | 100% | 100% | 25% | 72.5% | 75% | 64.44% | 100% | 100% | 0% | 0% | 0% | 0 |
| 85613 | RS Ibu dan Anak Jimmy Medika Borneo | 4 | 2023 | - | 94.5% | 98% | 95% | 100% | 63.48% | 0% | 24.32% | 100% | 74.63% | 25.68% | 44.86% | 100% | 0 |
| 85614 | RS Bhayangkara Palu | 4 | 2023 | - | 93.02% | 96% | 100% | 100% | 90% | 100% | 100% | 100% | 98% | 60% | 100% | 100% | 0 |
| 85615 | RS Hermina Balikpapan | 4 | 2023 | - | 93% | 93% | 100% | 100% | 85.71% | 0% | 88.57% | 100% | 91.75% | 100% | 100% | 100% | 0 |
| 85616 | RS Umum Daerah Bolaang Mongondow Utara | 4 | 2023 | - | 76.78% | 93% | 100% | 0% | 41.83% | 0% | 97.53% | 100% | 93.5% | 25% | 100% | 100% | 0 |
| 85617 | Sentra Medika Hospital Minahasa Utara | 4 | 2023 | - | 83.39% | 98% | 97.07% | 85.71% | 80.77% | 22.48% | 70.17% | 100% | 90.7% | 0% | 100% | 100% | 0 |
| 85618 | RS Umum Thalia Irham | 4 | 2023 | - | 89.17% | 97% | 100% | 0% | 46.47% | 1.56% | 67.59% | 100% | 100% | 95.92% | 100% | 100% | 0 |
| 85619 | RS Umum Sis Al Jufri Palu | 4 | 2023 | - | 81.25% | 87% | 100% | 0% | 72.19% | 0% | 86.89% | 100% | 63.05% | 0% | 100% | 0% | 0 |
| 85620 | RS Umum Daerah Lasinrang Pinrang | 4 | 2023 | - | 96.88% | 100% | 98.47% | 100% | 77.97% | 40.91% | 90.65% | 100% | 77.67% | 0% | 32.16% | 0% | 0 |
| 85621 | RS Ibu dan Anak Nasana Pura | 4 | 2023 | - | 95% | 100% | 100% | 88.89% | 94.74% | 33.33% | 84.21% | 100% | 94.74% | 84.21% | 100% | 100% | 0 |
| 85622 | RS Kalooran | 4 | 2023 | - | 96.82% | 93% | 93.42% | 0% | 19.05% | 0% | 74.19% | 100% | 84.76% | 79.52% | 84.46% | 100% | 0 |
| 85623 | RS Budi Agung Palu | 4 | 2023 | - | 100% | 97% | 100% | 100% | 97.86% | 0.77% | 90% | 100% | 75.56% | 66.67% | 100% | 100% | 0 |
| 85624 | RS Umum Daerah Anugerah | 4 | 2023 | - | 80.5% | 93% | 100% | 66.67% | 92.74% | 0% | 85.71% | 100% | 100% | 83.65% | 100% | 100% | 0 |
| 85625 | RS Umum Daerah Morowali | 4 | 2023 | - | 98.5% | 100% | 100% | 100% | 85.56% | 0% | 97.51% | 100% | 99.21% | 100% | 100% | 85.6% | 0 |
| 85626 | RS Umum Daerah Inche Abdoel Moeis | 4 | 2023 | - | 46.48% | 98% | 99.53% | 100% | 3.01% | 26.76% | 78.02% | 96.69% | 99.44% | 0% | 98.77% | 100% | 0 |
| 85627 | RS Bhayangkara Balikpapan | 4 | 2023 | - | 93% | 100% | 100% | 100% | 90% | 0% | 90% | 100% | 90% | 90% | 100% | 100% | 0 |
| 85628 | RS Umum Mokopido Toli-Toli | 4 | 2023 | - | 88.79% | 95% | 99.78% | 100% | 74.1% | 0% | 99.32% | 100% | 96.51% | 98.26% | 100% | 100% | 0 |
| 85629 | RS Bethesda GMIM Tomohon | 4 | 2023 | - | 85.07% | 94% | 96.79% | 0% | 42.08% | 0% | 88.59% | 100% | 85.49% | 0% | 82.68% | 0% | 0 |
| 85630 | RS Umum Daerah Taman Husada Bontang | 4 | 2023 | - | 85% | 96% | 93.3% | 50% | 44.94% | 8.42% | 93.55% | 91.95% | 98.46% | 63.64% | 100% | 100% | 0 |
| 85631 | RS Umum Daerah dr. La Palaloi | 4 | 2023 | - | 98.63% | 99% | 99.6% | 0% | 68.06% | 27.4% | 54.32% | 100% | 99.56% | 0% | 91.82% | 100% | 0 |
| 85632 | RS Umum Daerah Batiling | 4 | 2023 | - | 83.92% | 85% | 92.68% | 0% | 78.39% | 0% | 100% | 0% | 100% | 92.51% | 100% | 0% | 0 |
| 85633 | RS Gunung Maria | 4 | 2023 | - | 77% | 100% | 100% | 24.49% | 88.75% | 0.46% | 96.67% | 100% | 98.97% | 0% | 100% | 100% | 0 |
| 85634 | RS Islam Bontang | 4 | 2023 | - | 98.5% | 100% | 100% | 100% | 86.5% | 2.4% | 81.61% | 100% | 86.76% | 81.82% | 100% | 100% | 0 |
| 85635 | RS Pupuk Kaltim | 4 | 2023 | - | 85.41% | 96% | 100% | 0% | 93.77% | 0% | 82.77% | 100% | 98.05% | 0% | 100% | 100% | 0 |
| 85636 | RS Claire Medika | 4 | 2023 | - | 93% | 100% | 95% | 0% | 80.84% | 0% | 91.67% | 100% | 100% | 100% | 94.74% | 100% | 0 |
| 85637 | RS Umum Daerah Pendau Tambu Kab Donggala | 4 | 2023 | - | 87.78% | 72% | 100% | 0% | 100% | 0% | 100% | 100% | 98.02% | 100% | 100% | 0% | 0 |
| 85638 | RS Umum Daerah Latemmamala Soppeng | 4 | 2023 | - | 86.03% | 88% | 94.84% | 95.92% | 48.49% | 8.76% | 66.72% | 86.6% | 98.31% | 100% | 100% | 100% | 0 |
| 85639 | RS Umum Hj. Zubaeda Bantilan | 4 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 85640 | RS GKST Tentena | 4 | 2023 | - | 85.17% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 85641 | RS Amalia Bontang | 4 | 2023 | - | 91.39% | 94% | 100% | 55.56% | 87.88% | 0% | 91.15% | 78% | 100% | 84.62% | 100% | 83.33% | 0 |
| 85642 | RS Pratama Bilabanggai Buko Selatan | 4 | 2023 | - | 95% | 96% | 100% | 0% | 100% | 0% | 65.52% | 0% | 76.2% | 100% | 0% | 0% | 0 |
| 85643 | RS Pertamina Balikpapan | 4 | 2023 | - | 91% | 96% | 100% | 0% | 95.98% | 0% | 89.8% | 100% | 99.99% | 61% | 100% | 100% | 0 |
| 85644 | RS Umum Daerah La Patarai | 4 | 2023 | - | 97.49% | 100% | 100% | 100% | 33.47% | 100% | 88.63% | 100% | 85.61% | 0% | 100% | 0% | 0 |
| 85645 | RS Umum Daerah Luwuk | 4 | 2023 | - | 33% | 94% | 100% | 83.33% | 42.39% | 25.44% | 99.62% | 100% | 81.92% | 100% | 65.22% | 100% | 0 |
| 85646 | RS Umum Daerah Trikora Salakan | 4 | 2023 | - | 92.5% | 99% | 100% | 90% | 85% | 4.62% | 100% | 100% | 90% | 95% | 100% | 96.59% | 0 |
| 85647 | RS Umum Daerah Dr. Kanujoso Djatiwibowo | 4 | 2023 | - | 85.32% | 92% | 99.52% | 92.68% | 50.62% | 1.09% | 71.02% | 99.28% | 95.93% | 91.89% | 99.31% | 100% | 0 |
| 85648 | RS TK 4 Dr. Yanto, Sp.OT | 4 | 2023 | - | 89.5% | 100% | 100% | 0% | 100% | 0% | 28% | 100% | 95.67% | 100% | 100% | 100% | 0 |
| 85649 | RS Umum Daerah Kolonodale | 4 | 2023 | - | 94.12% | 100% | 100% | 0% | 86.05% | 0% | 100% | 100% | 93.09% | 0% | 100% | 100% | 0 |
| 85650 | RS Umum Daerah Banggai | 4 | 2023 | - | 89.68% | 100% | 88.49% | 100% | 59.23% | 0% | 100% | 100% | 60.1% | 85.14% | 98.4% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.