Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 85701 | RS Umum Daerah Malingping | 4 | 2023 | - | 87.3% | 96% | 99.08% | 100% | 22.22% | 10.53% | 73.91% | 100% | 0% | 100% | 98.63% | 100% | 0 |
| 85702 | RS Ibu dan Anak Harapan Mulia | 4 | 2023 | - | 87% | 86% | 100% | 50% | 50.77% | 0% | 56.04% | 100% | 99.55% | 33.33% | 76.3% | 80% | 0 |
| 85703 | RS Universitas Brawijaya | 4 | 2023 | 01-01-1970 | 68.57% | 89% | 97.82% | 100% | 95.89% | 0% | 61.17% | 95% | 96.09% | 52.94% | 96.59% | 100% | 97.03 |
| 85704 | RS Petrokimia Gresik Driyorejo | 4 | 2023 | - | 97.07% | 97% | 100% | 100% | 91.16% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 85705 | RS Umum Daerah Balaraja | 4 | 2023 | - | 82.81% | 92% | 100% | 100% | 55.5% | 0.85% | 100% | 100% | 69.89% | 77% | 73.79% | 100% | 0 |
| 85706 | RS Umum Islam Aisyiyah Malang | 4 | 2023 | - | 87.99% | 99% | 99.72% | 0% | 42.18% | 1.05% | 60.48% | 100% | 86.73% | 100% | 99.92% | 100% | 0 |
| 85707 | RS Misi Lebak | 4 | 2023 | - | 95% | 100% | 99.36% | 100% | 95.99% | 0% | 35.94% | 99.07% | 100% | 76.16% | 99.86% | 100% | 0 |
| 85708 | RS Ibu dan Anak Melati Children Hospital | 4 | 2023 | - | 53.5% | 83% | 100% | 0% | 61.21% | 0% | 84.93% | 0% | 100% | 93.33% | 100% | 100% | 0 |
| 85709 | RS Kartini | 4 | 2023 | - | 88% | 83% | 92.25% | 97.18% | 85.88% | 1.05% | 86.14% | 100% | 100% | 75.79% | 100% | 100% | 0 |
| 85710 | RS Umum Panti Waluya Sawahan Malang | 4 | 2023 | - | 94.77% | 98% | 99.52% | 0% | 94.69% | 9.76% | 85.73% | 100% | 83.48% | 60% | 98.55% | 100% | 0 |
| 85711 | RS Umum Wates Husada | 4 | 2023 | - | 80.53% | 86% | 100% | 100% | 98.69% | 2.35% | 100% | 100% | 99.33% | 93.44% | 100% | 100% | 0 |
| 85712 | RS Emma | 4 | 2023 | - | 92.42% | 100% | 100% | 100% | 84.31% | 0% | 64.92% | 100% | 80.14% | 82.05% | 82.5% | 100% | 0 |
| 85713 | RS Umum Daerah Dr. Soedono Madiun | 4 | 2023 | - | 81.28% | 100% | 100% | 40% | 78.81% | 7.59% | 98.9% | 82.81% | 90.02% | 85.71% | 100% | 100% | 0 |
| 85714 | RS Umum Islam Siti Aisyah | 4 | 2023 | - | 92.98% | 96% | 100% | 100% | 30.51% | 0% | 73.97% | 4.76% | 99.73% | 0% | 100% | 100% | 0 |
| 85715 | RS Umum Murni Asih | 4 | 2023 | - | 99.5% | 100% | 100% | 3.45% | 44.5% | 0% | 94.5% | 94.5% | 100% | 94.5% | 100% | 100% | 0 |
| 85716 | RS Ibu dan Anak Permata Dalima | 4 | 2023 | - | 99% | 95% | 96.67% | 0% | 88% | 0% | 94.12% | 100% | 95% | 90% | 100% | 100% | 0 |
| 85717 | RS Umum Amanah | 4 | 2023 | - | 93% | 97% | 99.14% | 95.2% | 94.99% | 1.98% | 92.62% | 100% | 69.84% | 84.49% | 95.11% | 80% | 0 |
| 85718 | RS Ibu dan Anak Permata Ibunda | 4 | 2023 | - | 79.82% | 80% | 75% | 100% | 33.55% | 0% | 100% | 100% | 100% | 86.96% | 100% | 100% | 0 |
| 85719 | RS Gatoel | 4 | 2023 | - | 92.67% | 100% | 100% | 0% | 97.95% | 0% | 89.64% | 100% | 96.26% | 100% | 100% | 100% | 0 |
| 85720 | RS Ibu dan Anak Galeri Candra Malang | 4 | 2023 | - | 75.83% | 77% | 91.67% | 92.31% | 31.82% | 0% | 70.51% | 100% | 91.55% | 0% | 100% | 0% | 0 |
| 85721 | RS Umum Lavalette Malang | 4 | 2023 | - | 99.17% | 100% | 100% | 100% | 100% | 0% | 80.19% | 100% | 95.84% | 81.58% | 100% | 100% | 0 |
| 85722 | RS Muhammadiyah Gresik | 4 | 2023 | - | 96.89% | 100% | 100% | 100% | 93.66% | 0% | 57.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 85723 | RS SHL | 4 | 2023 | - | 89.33% | 91% | 90.44% | 100% | 85.99% | 4.17% | 95.61% | 100% | 91.33% | 88.33% | 90% | 100% | 0 |
| 85724 | RS Alinda Husada | 4 | 2023 | - | 94% | 100% | 84.29% | 100% | 84.38% | 0% | 81% | 100% | 99.23% | 82.81% | 100% | 100% | 0 |
| 85725 | RS St. Carolus Summarecon Serpong | 4 | 2023 | - | 95.2% | 100% | 100% | 100% | 94.15% | 0% | 85.68% | 100% | 8.91% | 0% | 97.5% | 100% | 0 |
| 85726 | RS Umum Daerah Kabupaten Tangerang | 4 | 2023 | - | 94.75% | 100% | 98.25% | 96.08% | 38.44% | 10% | 98.25% | 98.67% | 83.75% | 80% | 99.5% | 100% | 0 |
| 85727 | RS Ibu dan Anak Selaras | 4 | 2023 | - | 62.5% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 85728 | Metro Hospitals Cikupa | 4 | 2023 | - | 99.64% | 92% | 100% | 0% | 100% | 0.58% | 44.34% | 100% | 97.7% | 99.27% | 100% | 100% | 0 |
| 85729 | RS Umum Panti Nirmala | 4 | 2023 | - | 99.72% | 100% | 100% | 100% | 100% | 0% | 64.84% | 87.97% | 99.48% | 79.37% | 99.65% | 100% | 0 |
| 85730 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 4 | 2023 | - | 96.33% | 96% | 100% | 100% | 86.36% | 100% | 85.88% | 100% | 86.84% | 86.47% | 100% | 85.96% | 0 |
| 85731 | RS Umum Daerah Kota Malang | 4 | 2023 | - | 86.23% | 96% | 100% | 100% | 94.69% | 0% | 98.57% | 100% | 98.59% | 88.24% | 93.6% | 100% | 0 |
| 85732 | RS Surya Medika | 4 | 2023 | - | 77.57% | 88% | 100% | 33.33% | 54.9% | 24% | 64.43% | 100% | 94.32% | 0% | 66.67% | 100% | 0 |
| 85733 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 4 | 2023 | - | 85% | 100% | 100% | 100% | 81.65% | 0% | 92.65% | 100% | 100% | 0% | 0% | 0% | 0 |
| 85734 | RS Umum Persada Hospital | 4 | 2023 | - | 95.62% | 90% | 91.03% | 100% | 70.89% | 91.77% | 74.97% | 100% | 97.18% | 94.37% | 100% | 100% | 0 |
| 85735 | RS Umum Ratih | 4 | 2023 | - | 88% | 95% | 100% | 100% | 74% | 0% | 92% | 100% | 98% | 90% | 93.33% | 100% | 0 |
| 85736 | RS Umum Daerah dr. H. Moh. Anwar | 4 | 2023 | - | 90.97% | 85% | 99.9% | 100% | 4% | 0% | 97.46% | 100% | 90.29% | 100% | 100% | 0% | 0 |
| 85737 | RS Islam Surabaya | 4 | 2023 | - | 99% | 98% | 100% | 100% | 100% | 0% | 77.19% | 100% | 99.06% | 100% | 100% | 100% | 0 |
| 85738 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 4 | 2023 | - | 0.9% | 99% | 100% | 87.5% | 99.91% | 5.43% | 97.3% | 100% | 98.59% | 90.05% | 99.67% | 100% | 0 |
| 85739 | RS Umum Daerah Husada Prima | 4 | 2023 | - | 96% | 100% | 100% | 96.55% | 72.53% | 3.85% | 100% | 98.75% | 89.9% | 96.77% | 100% | 100% | 0 |
| 85740 | RS Orthopedi dan Traumatologi Surabaya | 4 | 2023 | - | 98.63% | 100% | 100% | 0% | 77.86% | 2.82% | 62.13% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 85741 | RS Umum Daha Husada | 4 | 2023 | - | 91.79% | 98% | 97.53% | 0% | 24.59% | 0% | 89.22% | 97.22% | 81.25% | 83.33% | 93.09% | 100% | 0 |
| 85742 | RS Ibu dan Anak Aisyiyah | 4 | 2023 | - | 94.05% | 100% | 100% | 100% | 85.71% | 0% | 100% | 100% | 100% | 93.33% | 100% | 0% | 0 |
| 85743 | RS Umum Royal Surabaya | 4 | 2023 | - | 82.25% | 98% | 90.62% | 100% | 24.19% | 4.55% | 85.94% | 100% | 98.95% | 100% | 92.19% | 0% | 0 |
| 85744 | RS Umum Adi Husada Kapasari | 4 | 2023 | - | 94.38% | 98% | 100% | 0% | 76.15% | 0% | 88.64% | 100% | 99.99% | 88.47% | 100% | 100% | 0 |
| 85745 | RS Onkologi | 4 | 2023 | - | 85.93% | 100% | 100% | 0% | 35.16% | 0% | 97.53% | 100% | 100% | 0% | 100% | 100% | 0 |
| 85746 | RS Umum Daerah Mardi Waluyo | 4 | 2023 | - | 92.38% | 98% | 98.19% | 100% | 69.74% | 0% | 95.53% | 99.15% | 95% | 100% | 99.56% | 100% | 0 |
| 85747 | RS Surabaya Medical Service | 4 | 2023 | - | 92.5% | 100% | 94.53% | 100% | 92.99% | 0% | 100% | 100% | 96.72% | 100% | 100% | 0% | 0 |
| 85748 | RS Islam Garam Kalianget | 4 | 2023 | - | 81.59% | 100% | 100% | 84.62% | 91.23% | 0% | 84.62% | 70.31% | 70.31% | 0% | 100% | 100% | 0 |
| 85749 | RS TNI AL Dr. Oepomo | 4 | 2023 | - | 89.81% | 99% | 100% | 0% | 91.59% | 0% | 88.05% | 100% | 100% | 91.3% | 100% | 0% | 0 |
| 85750 | RS Islam Darus Syifa | 4 | 2023 | - | 87.5% | 99% | 100% | 0% | 67% | 0.67% | 61.2% | 100% | 100% | 95.65% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.