Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 86951 | RS Umum Bhakti Timah | 4 | 2023 | - | 100% | 100% | 100% | 80% | 75% | 0% | 90.19% | 100% | 89.73% | 80% | 95.7% | 100% | 0 |
| 86952 | RS Umum Soedarsono Darmosoewito | 4 | 2023 | - | 98.5% | 100% | 100% | 100% | 81.25% | 0% | 70.55% | 100% | 90.5% | 100% | 100% | 0% | 0 |
| 86953 | RS Umum Daerah Cipayung | 4 | 2023 | - | 91.5% | 95% | 100% | 100% | 87.66% | 0% | 91.89% | 100% | 97.52% | 82.35% | 100% | 0% | 0 |
| 86954 | RS Muhammadiyah Taman Puring | 4 | 2023 | - | 95.11% | 100% | 100% | 100% | 100% | 0% | 88.15% | 100% | 100% | 82.61% | 100% | 100% | 0 |
| 86955 | RS Khusus Bedah Columbia Asia Pulomas | 4 | 2023 | - | 98.96% | 100% | 98.56% | 0% | 80.05% | 0% | 73.07% | 99.59% | 28.62% | 0% | 100% | 100% | 0 |
| 86956 | RS Umum Daerah Kriopanting Payung | 4 | 2023 | - | 92.5% | 93% | 100% | 0% | 86.73% | 25% | 92.11% | 100% | 91.01% | 100% | 100% | 100% | 0 |
| 86957 | RS Umum Harapan Jayakarta | 4 | 2023 | - | 89.5% | 100% | 100% | 100% | 96% | 0% | 93.5% | 100% | 94.97% | 94.12% | 100% | 96.55% | 0 |
| 86958 | RS Azizah | 4 | 2023 | - | 88.97% | 90% | 100% | 100% | 77.37% | 0% | 98.62% | 100% | 98.58% | 73.68% | 100% | 100% | 0 |
| 86959 | RS Pratama Bangka Tengah | 4 | 2023 | - | 95% | 97% | 100% | 0% | 96.39% | 0% | 100% | 100% | 84.2% | 100% | 100% | 0% | 0 |
| 86960 | RS Keluarga Husada Batam | 4 | 2023 | 11-01-2023 | 33.5% | 0% | 96.2% | 90% | 79% | 100% | 77.22% | 0% | 0% | 0% | 97.22% | 100% | 0 |
| 86961 | RS Umum Murni Teguh Sudirman Jakarta | 4 | 2023 | - | 88.01% | 100% | 100% | % | 87.45% | 25% | 87.23% | 100% | 99.84% | 100% | 100% | 100% | 0 |
| 86962 | RS Umum Daerah Pesanggrahan | 4 | 2023 | - | 99.59% | 91% | 100% | 40% | 77.62% | 0.8% | 100% | 100% | 92.83% | 33.33% | 100% | 100% | 0 |
| 86963 | RS Umum Daerah Dabo Kabupaten Lingga | 4 | 2023 | - | 72.59% | 89% | 100% | 0% | 70.56% | 0% | 100% | 100% | 97.19% | 0% | 100% | 0% | 0 |
| 86964 | RS Ibu dan Anak Frisdhy Angel | 4 | 2023 | - | 89.31% | 100% | 100% | 100% | 98.51% | 0% | 80.3% | 100% | 99.01% | 0% | 100% | 100% | 0 |
| 86965 | RS Brawijaya Saharjo | 4 | 2023 | 01-01-1970 | 83.49% | 88% | 98.74% | 100% | 78.5% | 0% | 73.76% | 100% | 84.13% | 0% | 99.5% | 100% | 0 |
| 86966 | RSUPN Dr. Cipto Mangunkusumo | 4 | 2023 | - | 96.77% | 97% | 100% | 100% | 41.99% | 9.11% | 96.36% | 98.43% | 96.37% | 99.38% | 93.65% | 70.83% | 0 |
| 86967 | RS Umum Pengayoman Cipinang | 4 | 2023 | - | 97% | 100% | 100% | % | 100% | % | 100% | 100% | 98.21% | 50% | 20% | 100% | 0 |
| 86968 | RS Khusus Ibu dan Anak Brawijaya | 4 | 2023 | - | 91.84% | 100% | 100% | 100% | 98.44% | 0% | 82.92% | 100% | 97.96% | 0% | 100% | 100% | 0 |
| 86969 | Mayapada Hospital Kuningan | 4 | 2023 | - | 88.86% | 100% | 99.38% | 100% | 100% | 2.97% | 78.38% | 100% | 100% | 90% | 100% | 100% | 0 |
| 86970 | RS Umum Daerah Kab. Bangka Selatan | 4 | 2023 | - | 45% | 47% | 65.35% | 0% | 63.83% | 0% | 90.65% | 100% | 91.71% | 42.86% | 54.88% | 0% | 0 |
| 86971 | RS Bakti Timah Pangkalpinang | 4 | 2023 | - | 90.46% | 90% | 99.98% | 100% | 78.62% | 0% | 86.5% | 100% | 83.39% | 100% | 99.69% | 100% | 0 |
| 86972 | RS Umum Daerah Mampang Prapatan | 4 | 2023 | - | 100% | 100% | 100% | 0% | 92% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 86973 | RS Umum Zahirah | 4 | 2023 | - | 85.9% | 98% | 96.69% | 66.67% | 88.24% | 4.55% | 75.48% | 100% | 100% | 86.96% | 100% | 90.91% | 0 |
| 86974 | RS Umum Almah | 4 | 2023 | - | 100% | 100% | 100% | 100% | 90.7% | 0% | 80.39% | 0% | 100% | 100% | 100% | 0% | 0 |
| 86975 | RS Ibu dan Anak Griya Medika Batam | 4 | 2023 | 01-01-1970 | 88% | 95% | 100% | 91.11% | 88.35% | 2.86% | 82.26% | 100% | 84.29% | 84.93% | 100% | 100% | 0 |
| 86976 | RS Tk. IV Cijantung | 4 | 2023 | - | 95.88% | 100% | 97.57% | 0% | 94.59% | 0% | 81.34% | 88.61% | 82.34% | 75% | 99.3% | 100% | 0 |
| 86977 | RS Umum Daerah Muhammad Zein | 4 | 2023 | - | 78% | 100% | 100% | 100% | 30% | 0% | 100% | 100% | 97.65% | 0% | 99.69% | 0% | 0 |
| 86978 | RSUP Fatmawati | 4 | 2023 | 07-10-2024 | 80.96% | 93% | 99.75% | 100% | 31.2% | 1.68% | 81.51% | 99.37% | 90.11% | 100% | 97.45% | 100% | 0 |
| 86979 | RS Umum Kartini | 4 | 2023 | - | 85% | 99% | 100% | 82% | 80.11% | 0% | 80.97% | 96% | 80.28% | 81% | 100% | 83.87% | 0 |
| 86980 | RS Umum Daerah Depati Bahrin | 4 | 2023 | - | 100% | 100% | 100% | 100% | 96.92% | 0% | 94.35% | 100% | 100% | 83.87% | 100% | 100% | 0 |
| 86981 | RS Umum Restu Kasih | 4 | 2023 | - | 99.88% | 99% | 100% | 95% | 84.66% | 0% | 81.65% | 100% | 99.17% | 91.67% | 100% | 100% | 0 |
| 86982 | RS Umum Sint Carolus | 4 | 2023 | - | 99.42% | 100% | 100% | 100% | 99.22% | 0% | 85.82% | 100% | 99.92% | 100% | 100% | 100% | 0 |
| 86983 | RS Siloam Bangka | 4 | 2023 | - | 88.32% | 100% | 90.08% | 33.33% | 52% | 3.66% | 89.44% | 100% | 100% | 100% | 100% | 0% | 0 |
| 86984 | RS Ibu dan Anak Anugerah Medical Center Metro | 4 | 2023 | - | 90% | 100% | 0% | 100% | 73.71% | 0% | 98.26% | 100% | 99.71% | 100% | 100% | 77.78% | 0 |
| 86985 | RS Jantung Jakarta | 4 | 2023 | - | 89.5% | 98% | 100% | 0% | 75.2% | 5.41% | 78.33% | 97.3% | 97.27% | 78.77% | 99.44% | 0% | 0 |
| 86986 | RS Umum Pusat Pertamina | 4 | 2023 | - | 92.97% | 100% | 100% | 100% | 63.1% | 0% | 81.16% | 100% | 95.59% | 88.46% | 100% | 100% | 0 |
| 86987 | RS Umum Husada | 4 | 2023 | - | 95.46% | 100% | 100% | 100% | 98.59% | 1.34% | 96.63% | 100% | 100% | 97.14% | 100% | 100% | 0 |
| 86988 | RS Umum Daerah Jagakarsa | 4 | 2023 | - | 59% | 81% | 100% | 100% | 89.06% | 0% | 100% | 100% | 95.31% | 100% | 100% | 100% | 0 |
| 86989 | RS Umum Daerah Pasar Minggu | 4 | 2023 | - | 88.39% | 100% | 99.42% | 100% | 65.01% | 0% | 85.86% | 99.26% | 94.16% | 88.41% | 97.91% | 100% | 0 |
| 86990 | RS Umum Daerah Kepulauan Seribu | 4 | 2023 | - | 97.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99% | 100% | 100% | 100% | 0 |
| 86991 | RS Umum Haji Jakarta | 4 | 2023 | - | 95.51% | 99% | 100% | 40% | 65.25% | 1.18% | 64.39% | 96.57% | 44.74% | 0% | 98.03% | 100% | 0 |
| 86992 | RS Primaya PGI Cikini | 4 | 2023 | - | 95.75% | 99% | 100% | 0% | 90.12% | 3.08% | 73.31% | 100% | 98.99% | 82.35% | 100% | 100% | 0 |
| 86993 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 4 | 2023 | - | 87.24% | 100% | 99.04% | 89.47% | 62.31% | 1.92% | 79.31% | 94.1% | 95.03% | 91.92% | 80.55% | 100% | 0 |
| 86994 | RS Umum Daerah Kab. Bangka Selatan | 5 | 2023 | - | 47.5% | 48% | 75.42% | 100% | 66.98% | 0% | 89.84% | 100% | 92.97% | 46.67% | 54.44% | 0% | 0 |
| 86995 | RS Ibu dan Anak Dzakirah | 5 | 2023 | - | 93.2% | 100% | 100% | 100% | 86.55% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 86996 | RS Umum Daerah Sejiran Setason | 5 | 2023 | - | 90.88% | 100% | 100% | 100% | 87.81% | 0% | 100% | 100% | 86.24% | 0% | 100% | 100% | 0 |
| 86997 | RS Pratama Bangka Tengah | 5 | 2023 | - | 94.74% | 100% | 100% | 0% | 98.68% | 0% | 100% | 100% | 86.34% | 100% | 100% | 0% | 0 |
| 86998 | RS Umum Daerah Embung Fatimah Kota Batam | 5 | 2023 | - | 90.56% | 88% | 100% | 0% | 95.21% | 4.71% | 93.93% | 100% | 86.25% | 0% | 100% | 100% | 0 |
| 86999 | RS Ibu dan Anak Muhaya | 5 | 2023 | - | 95% | 90% | 95.5% | 80% | 76.5% | 30% | 85% | 82% | 82% | 80% | 83.33% | 90% | 0 |
| 87000 | RS Umum Santa Elisabeth Batam Kota | 5 | 2023 | - | 88.89% | 99% | 100% | 100% | 90.47% | 0% | 94.1% | 100% | 98.6% | 85.71% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.