Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 87001 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 5 | 2023 | - | 0% | 0% | 0% | 100% | 62.69% | 0.93% | 93.55% | 0% | 0% | 0% | 100% | 100% | 0 |
| 87002 | RS Umum Graha Hermine | 5 | 2023 | - | 92% | 97% | 100% | 90.14% | 97.02% | 0% | 90.04% | 100% | 86.23% | 87.76% | 100% | 93.33% | 0 |
| 87003 | RS Umum Pusat Pertamina | 5 | 2023 | - | 93.06% | 100% | 100% | 100% | 64.83% | 0% | 54.28% | 100% | 95.23% | 90.62% | 100% | 100% | 0 |
| 87004 | RS Umum Daerah Muhammad Zein | 5 | 2023 | - | 65% | 100% | 100% | 0% | 42.73% | 0% | 98.86% | 100% | 99.09% | 0% | 100% | 0% | 0 |
| 87005 | RS Ibu dan Anak JWCC Asih | 5 | 2023 | - | 90% | 100% | 100% | 100% | 82.69% | 0% | 83.33% | 100% | 0% | 100% | 100% | 90% | 0 |
| 87006 | Rumkital dr. Midiyato Suratani | 5 | 2023 | 12-08-2023 | 100% | 100% | 100% | 100% | 99% | 0% | 95.37% | 100% | 100% | 100% | 100% | 100% | 0 |
| 87007 | RS Umum Soedarsono Darmosoewito | 5 | 2023 | - | 98.5% | 100% | 100% | 100% | 82% | 5.36% | 62.78% | 100% | 89.2% | 100% | 100% | 100% | 0 |
| 87008 | RS Azizah | 5 | 2023 | - | 89.12% | 90% | 100% | 100% | 79.5% | 0% | 91.62% | 100% | 99.06% | 83.33% | 100% | 100% | 0 |
| 87009 | RS Bhayangkara Polda Kep. Bangka Belitung | 5 | 2023 | - | 94.36% | 91% | 100% | 0% | 100% | 0% | 100% | 0% | 96.09% | 100% | 100% | 0% | 0 |
| 87010 | RS Umum Santa Elisabeth Batam | 5 | 2023 | - | 91.52% | 93% | 100% | 100% | 58.13% | 1.69% | 92.45% | 100% | 97.87% | 66.67% | 100% | 100% | 0 |
| 87011 | RS Mata Lampung Eye Center (LEC) | 5 | 2023 | - | 98.5% | 98% | 100% | 0% | 94.5% | 0% | 99% | 0% | 100% | 100% | 98.5% | 100% | 0 |
| 87012 | RS Umum Almah | 5 | 2023 | - | 100% | 100% | 100% | 100% | 92% | 0% | 87.93% | 0% | 100% | 100% | 100% | 0% | 0 |
| 87013 | RS Gunung Manik | 5 | 2023 | - | 89.11% | 100% | 100% | 0% | 85.67% | 0% | 91.04% | 100% | 100% | 100% | 0% | 0% | 0 |
| 87014 | RS Umum Bhakti Timah | 5 | 2023 | - | 100% | 99% | 100% | 80% | 78% | 0% | 89.28% | 100% | 91.1% | 81.82% | 100% | 100% | 0 |
| 87015 | RS Umum Daerah Kota Tanjung Pinang | 5 | 2023 | 11-02-2023 | 96% | 96% | 100% | 100% | 85.67% | 0.53% | 88.13% | 100% | 99.78% | 100% | 100% | 100% | 0 |
| 87016 | RS Umum AL Cilandak | 5 | 2023 | 07-10-2024 | 86.87% | 100% | 100% | 0% | 53.59% | 2.14% | 93.19% | 100% | 94.38% | 82.35% | 100% | 100% | 0 |
| 87017 | RS Ketergantungan Obat | 5 | 2023 | - | 90% | 100% | 100% | 0% | 92.94% | 0% | 71.98% | 100% | 99.63% | 44.44% | 100% | 100% | 0 |
| 87018 | RS Umum Budi Kemuliaan Batam | 5 | 2023 | - | 98.59% | 99% | 99.35% | 100% | 98.29% | 1.76% | 90.11% | 85.71% | 100% | 42.11% | 98.94% | 100% | 0 |
| 87019 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 5 | 2023 | - | 0% | 0% | 100% | 77.78% | 55.95% | 10% | 90.91% | 100% | 96.85% | 0% | 100% | 100% | 0 |
| 87020 | RS Budi Medika | 5 | 2023 | - | 86.45% | 91% | 100% | 0% | 79.98% | 100% | 95.83% | 100% | 92.05% | 86.81% | 87.23% | 100% | 0 |
| 87021 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 5 | 2023 | - | 98.5% | 93% | 98.57% | 0% | 66.67% | 0% | 55.7% | 0% | 97.01% | 100% | 100% | 0% | 0 |
| 87022 | RS Jiwa Dharmawangsa | 5 | 2023 | - | 100% | 100% | 100% | % | 46.24% | % | 88.41% | 100% | 92.62% | 83.33% | 0% | 100% | 0 |
| 87023 | RS Umum Daerah Sjafrie Rachman Puding Besar | 5 | 2023 | - | 100% | 100% | 100% | 0% | 86.21% | 0% | 93.75% | 100% | 81.63% | 80% | 100% | 81.08% | 0 |
| 87024 | RS Siloam Bangka | 5 | 2023 | - | 88.12% | 99% | 92.06% | 0% | 45% | 0.83% | 88.01% | 98.45% | 100% | 100% | 100% | 0% | 0 |
| 87025 | RS Umum Muhammadiyah Metro | 5 | 2023 | - | 98.78% | 100% | 100% | 0% | 97.97% | 0% | 60.15% | 98.72% | 91.94% | 83.78% | 100% | 100% | 0 |
| 87026 | RS Umum Daerah Ahmad Yani Metro | 5 | 2023 | - | 98.21% | 95% | 99.85% | 0% | 68.8% | 0% | 91.92% | 99.35% | 98.02% | 98.29% | 99.66% | 100% | 0 |
| 87027 | RS Umum Permata Hati Metro | 5 | 2023 | - | 77% | 80% | 93.78% | 100% | 55.36% | 13.79% | 100% | 100% | 100% | 100% | 94.22% | 100% | 0 |
| 87028 | RS Umum Daerah Drs. H. Abu Hanifah | 5 | 2023 | - | 70% | 80% | 100% | 100% | 76% | 100% | 100% | 100% | 100% | 82.22% | 98% | 100% | 0 |
| 87029 | RS Bakti Timah Sungailiat | 5 | 2023 | - | 87% | 88% | 100% | 100% | 80.64% | 0% | 100% | 100% | 89.65% | 100% | 100% | 100% | 0 |
| 87030 | RS Khusus Kanker MRCCC Siloam Semanggi | 5 | 2023 | - | 89.83% | 85% | 100% | 0% | 56.88% | 13.26% | 39.18% | 100% | 100% | 39.83% | 99.31% | 95% | 0 |
| 87031 | RS Umum Daerah Dabo Kabupaten Lingga | 5 | 2023 | - | 70.74% | 89% | 100% | 100% | 61.09% | 0% | 99.51% | 100% | 98.91% | 0% | 100% | 0% | 0 |
| 87032 | RS Primaya Bhakti Wara | 5 | 2023 | - | 88.03% | 96% | 100% | 100% | 100% | 11.32% | 98.97% | 97.66% | 99.94% | 48.35% | 100% | 100% | 0 |
| 87033 | RS Umum Daerah Kepulauan Seribu | 5 | 2023 | - | 97% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 98.68% | 100% | 100% | 100% | 0 |
| 87034 | RS Ibu dan Anak Rona | 5 | 2023 | - | 93.21% | 100% | 100% | 0% | 99.02% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 87035 | RS Ibu dan Anak Frisdhy Angel | 5 | 2023 | - | 71.93% | 100% | 100% | 100% | 97.74% | 0% | 60.71% | 100% | 99.09% | 0% | 100% | 0% | 0 |
| 87036 | RS Ibu dan Anak Budhi Jaya | 5 | 2023 | - | 100% | 100% | 100% | 100% | 91.96% | 0% | 82.93% | 100% | 87.89% | 100% | 100% | 100% | 0 |
| 87037 | RS Hermina Lampung | 5 | 2023 | - | 90.07% | 100% | 93.33% | 100% | 74.36% | 0% | 86.11% | 100% | 97.26% | 100% | 100% | 100% | 0 |
| 87038 | RS Umum Daerah Depati Bahrin | 5 | 2023 | - | 96.67% | 93% | 98.51% | 100% | 97.4% | 0% | 94.47% | 100% | 100% | 83.79% | 96.72% | 0% | 0 |
| 87039 | RS Badan Pengusahaan Batam | 5 | 2023 | - | 88.6% | 100% | 100% | 66.67% | 84.65% | 0% | 95.24% | 100% | 89.97% | 90.91% | 100% | 91.67% | 0 |
| 87040 | RS Umum Daerah Kriopanting Payung | 5 | 2023 | - | 92.5% | 91% | 100% | 0% | 81.8% | 0% | 96.33% | 100% | 92.64% | 100% | 100% | 100% | 0 |
| 87041 | RSUP Fatmawati | 5 | 2023 | 07-10-2024 | 81.69% | 96% | 97.77% | 100% | 21.58% | 0.98% | 62.87% | 99.65% | 90.14% | 100% | 97.07% | 100% | 0 |
| 87042 | RS Ibu dan Anak Anugerah Medical Center Metro | 5 | 2023 | - | 87.5% | 100% | 100% | 100% | 75.93% | 0% | 93.81% | 100% | 98.57% | 100% | 100% | 100% | 0 |
| 87043 | RS Ibu dan Anak Kasih Sayang Ibu | 5 | 2023 | 11-06-2023 | 96.88% | 99% | 100% | 100% | 78.85% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 87044 | RS Umum Islam Metro | 5 | 2023 | - | 98.67% | 98% | 100% | 0% | 85.67% | 0% | 93.79% | 100% | 84.45% | 87.5% | 100% | 100% | 0 |
| 87045 | RS Umum Jakarta | 5 | 2023 | - | 91.56% | 91% | 94.51% | 0% | 90.47% | 0% | 63.33% | 100% | 73.05% | 0% | 98.5% | 100% | 0 |
| 87046 | RS Utama | 5 | 2023 | - | 95.14% | 93% | 98.28% | 0% | 96.55% | 0% | 98.9% | 100% | 0% | 97.22% | 100% | 0% | 0 |
| 87047 | RS Ibu dan Anak Griya Medika Batam | 5 | 2023 | 01-01-1970 | 93% | 94% | 100% | 85.71% | 74.27% | 3.7% | 88.16% | 100% | 81.21% | 82.67% | 100% | 100% | 0 |
| 87048 | RS Umum Arsani | 5 | 2023 | - | 98% | 96% | 98.57% | 89.47% | 98.64% | 0% | 100% | 97.59% | 99.75% | 97.73% | 100% | 100% | 0 |
| 87049 | RS Umum Dr. Suyoto Pusrehab Kemhan | 5 | 2023 | - | 77% | 87% | 100% | 0% | 47.4% | 2.06% | 56.03% | 93.89% | 99.2% | 86.36% | 100% | 100% | 0 |
| 87050 | RS Ibu dan Anak Asih Kota Metro | 5 | 2023 | - | 72.5% | 83% | 100% | 100% | 92.64% | 0% | 100% | 50% | 100% | 100% | 95.59% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.