Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 87351 | RS Umum Sembiring Deli Tua | 5 | 2023 | - | 98.66% | 99% | 98.57% | 0% | 75.24% | 4.51% | 75.81% | 100% | 99.88% | 75.68% | 100% | 98% | 0 |
| 87352 | RS Sri Pamela Torgamba | 5 | 2023 | - | 78.9% | 95% | 100% | % | 84.3% | % | 88.89% | 93.14% | 81.84% | 75% | 100% | 100% | 0 |
| 87353 | RS Tk. IV Lhokseumawe Aceh Utara | 5 | 2023 | - | 93.1% | 100% | 100% | 100% | 84.56% | 2.35% | 96.52% | 100% | 81.62% | 88.17% | 100% | 100% | 0 |
| 87354 | RS Umum Muhammadiyah Sumatera Utara | 5 | 2023 | - | 99.57% | 100% | 100% | 64.29% | 81.72% | 0% | 83.94% | 100% | 94.72% | 67.74% | 100% | 100% | 0 |
| 87355 | RS Umum Bhakti | 5 | 2023 | - | 47.5% | 100% | 100% | % | 50% | % | 100% | 50% | 100% | 0% | 0% | 0% | 0 |
| 87356 | RS Umum Daerah Kota Subulussalam | 5 | 2023 | - | 90.77% | 95% | 100% | 100% | 75% | 0% | 100% | 100% | 100% | 94.48% | 100% | 100% | 0 |
| 87357 | RS Umum Citra Husada | 5 | 2023 | - | 95.12% | 98% | 100% | 0% | 58.17% | 6.43% | 89.57% | 100% | 82.54% | 87.5% | 99.24% | 100% | 0 |
| 87358 | RS Khusus Gigi dan Mulut Univ. Sumatera Utara | 5 | 2023 | - | 94.07% | 97% | 100% | 0% | 45.45% | 0% | 0% | 0% | 100% | 0% | 0% | 81.33% | 0 |
| 87359 | RS Umum Siloam Dhirga Surya | 5 | 2023 | - | 96.4% | 100% | 100% | 100% | 83.26% | 40.88% | 86.05% | 100% | 99.89% | 45% | 100% | 100% | 0 |
| 87360 | RS Umum Karya Bakti Ujung Bandar | 5 | 2023 | - | 100% | 100% | 92.75% | 100% | 81.25% | 100% | 80.87% | 100% | 97.06% | 97.71% | 100% | 90% | 0 |
| 87361 | RS Umum Prima Husada Cipta Medan | 5 | 2023 | - | 87% | 98% | 98% | 0% | 80% | 0% | 90% | 100% | 85% | 80% | 100% | 98% | 0 |
| 87362 | RS Umum Daerah Tarutung | 5 | 2023 | - | 90% | 100% | 100% | 100% | 37.78% | 26.42% | 100% | 100% | 97.39% | 100% | 100% | 100% | 0 |
| 87363 | RS Columbia Asia Medan | 5 | 2023 | - | 99.86% | 100% | 100% | 0% | 74.3% | 0% | 60.76% | 100% | 0% | 90% | 99.29% | 100% | 0 |
| 87364 | RS Umum Estomihi | 5 | 2023 | - | 95% | 100% | 100% | 87.5% | 78.95% | 6.8% | 86.21% | 100% | 80% | 78.95% | 100% | 83.33% | 0 |
| 87365 | RS Umum Daerah Pandan | 5 | 2023 | - | 87.64% | 93% | 84.91% | 71.88% | 61.92% | 0% | 90.8% | 100% | 100% | 84.17% | 100% | 83.33% | 0 |
| 87366 | RS Umum Imelda Pekerja Indonesia | 5 | 2023 | - | 85.91% | 86% | 90.38% | 87.04% | 83.05% | 3.41% | 78.79% | 90.49% | 81.25% | 80.56% | 78.95% | 81.82% | 0 |
| 87367 | RS Umum Ratu Mas | 5 | 2023 | - | 84.4% | 97% | 100% | 83.33% | 89.29% | 80% | 88.89% | 96% | 97.92% | 100% | 93.75% | 95.83% | 0 |
| 87368 | RS Umum Setio Husodo | 5 | 2023 | 01-01-1970 | 94.5% | 100% | 100% | 100% | 83.45% | 2.38% | 84.78% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 87369 | RS Umum Daerah dr. M. Thomsen Nias | 5 | 2023 | - | 84.4% | 88% | 100% | 100% | 72.85% | 0% | 99.72% | 100% | 99.97% | 68.42% | 100% | 100% | 0 |
| 87370 | RS Umum Amanda | 5 | 2023 | - | 100% | 100% | 100% | 100% | 93% | 93.33% | 93% | 100% | 88% | 88% | 100% | 90% | 0 |
| 87371 | RS Umum Daerah Drs. H. Amri Tambunan | 5 | 2023 | - | 86.09% | 99% | 100% | 0% | 92.95% | 0% | 79.81% | 100% | 100% | 70.59% | 100% | 100% | 0 |
| 87372 | RS Umum Daerah Sultan Sulaiman Syariful Alamsyah | 5 | 2023 | - | 83.08% | 83% | 100% | 0% | 63.45% | 7.89% | 51.91% | 95.24% | 94.66% | 50% | 100% | 100% | 0 |
| 87373 | RS Tk. II Iskandar Muda Banda Aceh | 5 | 2023 | - | 79% | 78% | 99.77% | 85% | 86.23% | 1.27% | 86.71% | 100% | 97.06% | 100% | 86.71% | 82.35% | 0 |
| 87374 | RS Umum Daerah Bangun Purba | 5 | 2023 | - | 75% | 74% | 73.77% | % | 87.72% | % | 88.04% | 84.03% | 97.36% | 84.99% | 73.91% | 79.59% | 0 |
| 87375 | RS Umum Daerah Muyang Kute Redelong Bener Meriah | 5 | 2023 | - | 81.5% | 68% | 86.01% | 0% | 36.13% | 0% | 91.38% | 100% | 80.72% | 100% | 72.11% | 100% | 0 |
| 87376 | RS Umum Prima Inti Medika | 5 | 2023 | - | 91% | 100% | 100% | 88.24% | 88.67% | 0% | 52.72% | 100% | 100% | 100% | 100% | 100% | 0 |
| 87377 | RS Umum Daerah Aek Kanopan | 5 | 2023 | - | 70.65% | 75% | 71.43% | 0% | 88% | 0% | 94.12% | 90.48% | 0% | 83.33% | 60% | 50% | 0 |
| 87378 | RS Umum Tiara Kasih Sejati | 5 | 2023 | - | 81.5% | 83% | 100% | 82.35% | 95% | 0% | 80% | 85% | 100% | 66.67% | 86.67% | 0% | 0 |
| 87379 | RS Ibu dan Anak Pramaliesa | 5 | 2023 | - | 48% | 84% | 46.5% | 39% | 39.5% | 3.5% | 35.5% | 41.5% | 39.5% | 43% | 45% | 46% | 0 |
| 87380 | RS Umum Daerah Sultan Iskandar Muda Nagan Raya | 5 | 2023 | - | 85.51% | 100% | 100% | 92.31% | 85.9% | 6.67% | 100% | 93.02% | 87.09% | 75% | 100% | 86.67% | 0 |
| 87381 | RS Umum Daerah Dr. Zainoel Abidin | 5 | 2023 | - | 82.96% | 93% | 91.99% | 62.07% | 89.85% | 2.45% | 90.63% | 84.73% | 91.55% | 94.74% | 95.14% | 100% | 0 |
| 87382 | RS Umum Pertamedika Ummi Rosnati | 5 | 2023 | - | 88.36% | 100% | 100% | 100% | 95.73% | 0.82% | 83.02% | 100% | 98.57% | 96.9% | 100% | 100% | 0 |
| 87383 | RS Umum Daerah dr. Zubir Mahmud | 5 | 2023 | - | 87.97% | 91% | 88.42% | 100% | 88.43% | 1.89% | 96.22% | 100% | 100% | 0% | 96.34% | 0% | 0 |
| 87384 | RS Umum Eshmun | 5 | 2023 | - | 90% | 100% | 100% | 0% | 85% | 2.31% | 59.29% | 100% | 100% | 86.44% | 100% | 100% | 0 |
| 87385 | RS Umum Horas Insani | 5 | 2023 | - | 60.23% | 58% | 68.42% | 0% | 30.03% | 8.06% | 67.2% | 100% | 95.26% | 80% | 100% | 100% | 0 |
| 87386 | RS Ibu dan Anak Maharani | 5 | 2023 | - | 100% | 90% | 100% | 23.81% | 90.37% | 0% | 100% | 91.89% | 100% | 94.05% | 73.68% | 80% | 0 |
| 87387 | RS Pratama Kabupaten Nias Utara | 5 | 2023 | - | 80% | 78% | 74.44% | 0% | 100% | 0% | 100% | 0% | 88.24% | 0% | 0% | 100% | 0 |
| 87388 | RS Umum Murni Teguh Methodist Susanna Wesley | 5 | 2023 | - | 88.23% | 97% | 100% | 0% | 98.93% | 100% | 64.81% | 100% | 100% | 68.25% | 100% | 85.71% | 0 |
| 87389 | RS Umum Daerah Dr. Pirngadi | 5 | 2023 | - | 90.45% | 95% | 100% | 0% | 90.46% | 0% | 100% | 100% | 90.38% | 100% | 100% | 100% | 0 |
| 87390 | RS Umum Harapan Bunda Banda Aceh | 5 | 2023 | - | 85.75% | 95% | 73.19% | 100% | 74.02% | 4.82% | 54.57% | 89.66% | 99.46% | 75.61% | 96.44% | 0% | 0 |
| 87391 | RS Umum Stella Maris | 5 | 2023 | - | 89.04% | 81% | 60% | % | 73.86% | % | 89.43% | 100% | 99.57% | 100% | 100% | 100% | 0 |
| 87392 | RS Ibu dan Anak Propinsi NAD | 5 | 2023 | - | 98.78% | 98% | 100% | 100% | 100% | 100% | 99.55% | 100% | 87.68% | 100% | 97.73% | 0% | 0 |
| 87393 | RS Umum Daerah Teungku Peukan | 5 | 2023 | - | 61.38% | 86% | 100% | 61.54% | 45.57% | 2.88% | 91.03% | 95.83% | 100% | 100% | 100% | 100% | 0 |
| 87394 | RS Umum Delima Medan | 5 | 2023 | - | 81.39% | 93% | 94.59% | 80% | 79.86% | 4.48% | 79.17% | 100% | 95.57% | 78.75% | 100% | 75% | 0 |
| 87395 | RS Jiwa Aceh | 5 | 2023 | - | 90.67% | 91% | 100% | % | 92.59% | % | 99.67% | 100% | 100% | 66.67% | 0% | 100% | 0 |
| 87396 | RS Umum Daerah Batu Bara | 5 | 2023 | - | 75% | 82% | 92% | 95% | 77.5% | 6.67% | 75% | 100% | 95% | 76% | 95% | 70% | 0 |
| 87397 | RS Umum Daerah Cut Nyak Dhien | 5 | 2023 | - | 63.5% | 97% | 96.87% | 100% | 87.25% | 11.52% | 92.84% | 100% | 99.97% | 58.7% | 95.22% | 0% | 0 |
| 87398 | RS Umum Putri Bidadari | 5 | 2023 | - | 97.1% | 100% | 100% | 88.89% | 80% | 3.68% | 92.83% | 100% | 98.08% | 87.5% | 98.46% | 100% | 0 |
| 87399 | RS Umum Pertamina Pangkalan Brandan | 5 | 2023 | - | 100% | 100% | 100% | 100% | 61.23% | 3.17% | 64.74% | 100% | 96.01% | 68.2% | 100% | 0% | 0 |
| 87400 | RS Umum Santa Elisabeth Medan | 5 | 2023 | - | 88.01% | 96% | 99.92% | 100% | 38.36% | 46.52% | 84.26% | 100% | 97.12% | 0% | 91.02% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.