Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 87551 | RS Umum Pelni Petamburan | 5 | 2023 | - | 98.88% | 100% | 99.69% | 88.89% | 84.71% | 0.1% | 82.76% | 100% | 98.72% | 86.36% | 85.12% | 100% | 0 |
| 87552 | RS Umum Tugu Ibu | 5 | 2023 | - | 87.23% | 97% | 100% | 100% | 89.15% | 0.65% | 41.74% | 100% | 96.16% | 69.23% | 100% | 100% | 0 |
| 87553 | RS Khusus Bedah Salemba Satu | 5 | 2023 | - | 89.74% | 100% | 97.44% | % | 99.74% | 0% | 100% | 0% | 98.06% | 100% | 71.43% | 0% | 0 |
| 87554 | RS Umum Dadi Keluarga Ciamis | 5 | 2023 | - | 95.29% | 81% | 88.65% | 15% | 99.12% | 63.42% | 87.07% | 90.52% | 99.68% | 90.38% | 100% | 100% | 0 |
| 87555 | RS Umum Daerah Majalaya | 5 | 2023 | - | 99% | 100% | 100% | 57.14% | 37.09% | 2.05% | 97.49% | 97.78% | 96.84% | 86.67% | 100% | 100% | 0 |
| 87556 | RS Umum Daerah Kalideres | 5 | 2023 | - | 91.45% | 100% | 100% | % | 65.23% | 1.71% | 79.9% | 100% | 99.69% | 52.42% | 100% | 100% | 0 |
| 87557 | RS Umum Duta Indah | 5 | 2023 | - | 85.93% | 100% | 98.04% | 0% | 91.2% | 1.47% | 78.66% | 98.04% | 80.19% | 96% | 95.37% | 100% | 0 |
| 87558 | RS Hermina Soreang | 5 | 2023 | - | 79.04% | 94% | 100% | 100% | 86.67% | 0% | 90.74% | 100% | 100% | 100% | 100% | 100% | 0 |
| 87559 | RS Umum Medika Dramaga | 5 | 2023 | - | 80.44% | 83% | 100% | 0% | 93.42% | 1.76% | 57.99% | 100% | 100% | 81.25% | 100% | 100% | 0 |
| 87560 | RS Jiwa Dr. Soeharto Heerdjan | 5 | 2023 | - | 95.45% | 99% | 100% | 0% | 77.27% | 0% | 86.08% | 100% | 98.75% | 90.17% | 100% | 100% | 0 |
| 87561 | RS Khusus THT Bedah KL Proklamasi | 5 | 2023 | - | 91% | 94% | 100% | 0% | 4.24% | 2.63% | 40.96% | 0% | 0% | 29.81% | 100% | 100% | 0 |
| 87562 | RS Primaya Sukabumi | 5 | 2023 | - | 91.3% | 95% | 100% | 100% | 96.13% | 0.56% | 95.77% | 100% | 100% | 100% | 100% | 100% | 0 |
| 87563 | RS Paru Dr. M. Goenawan Partowidigdo | 5 | 2023 | - | 87.38% | 100% | 100% | 100% | 83.64% | 3.22% | 93.18% | 100% | 100% | 92.12% | 100% | 0% | 0 |
| 87564 | RS Harapan Sehati | 5 | 2023 | - | 90.51% | 100% | 89.71% | 92.31% | 89.76% | 21.54% | 87.12% | 100% | 85.71% | 93.55% | 91.53% | 90% | 0 |
| 87565 | RS Umum Daerah dr. Slamet Garut | 5 | 2023 | - | 85.29% | 93% | 96% | 41.82% | 62.24% | 38.24% | 78.43% | 92.98% | 99.74% | 0% | 90% | 18.18% | 0 |
| 87566 | RS Umum Bhakti Mulia | 5 | 2023 | - | 97.49% | 97% | 97.49% | 100% | 58.27% | 0% | 95.83% | 100% | 96.4% | 75% | 98.85% | 100% | 0 |
| 87567 | RS Islam Aysha | 5 | 2023 | - | 62.64% | 53% | 100% | 20% | 57.5% | 6.36% | 27.08% | 100% | 94.93% | 6.82% | 100% | 100% | 0 |
| 87568 | RS Umum Daerah Banjar | 5 | 2023 | - | 95.11% | 93% | 98.44% | 35.71% | 30.23% | 0% | 98.39% | 99.38% | 91.98% | 97.32% | 100% | 100% | 0 |
| 87569 | RS Gigi dan Mulut Maranatha | 5 | 2023 | - | 89.23% | 95% | 100% | 0% | 91.6% | 0% | 100% | 0% | 98.17% | 0% | 100% | 0% | 0 |
| 87570 | RS Umum Abdi Waluyo | 5 | 2023 | - | 93.79% | 96% | 96.74% | 0% | 61.92% | 0% | 88.06% | 100% | 86.98% | 75.85% | 100% | 100% | 0 |
| 87571 | RS Umum Hermina Depok | 5 | 2023 | - | 98.35% | 98% | 99.92% | 85.29% | 93.53% | 3.14% | 90.69% | 100% | 99.98% | 91.88% | 99.91% | 100% | 0 |
| 87572 | RS Umum Tzu Chi Hospital | 5 | 2023 | - | 89.39% | 98% | 91.41% | 0% | 74.4% | 7.78% | 73.26% | 100% | 93.3% | 90.04% | 93.53% | 96.3% | 0 |
| 87573 | RS Ibu dan Anak Grand Family | 5 | 2023 | - | 86.54% | 96% | 100% | 100% | 100% | 19.7% | 96.08% | 100% | 99.79% | 0% | 100% | 100% | 0 |
| 87574 | RS Umum Mitra Keluarga Kalideres | 5 | 2023 | - | 99.5% | 100% | 100% | 100% | 33.2% | 0% | 95.76% | 100% | 100% | 99.03% | 100% | 100% | 0 |
| 87575 | RS Umum Meilia | 5 | 2023 | - | 84% | 91% | 99.94% | 100% | 60.55% | 2.86% | 38.88% | 100% | 96.65% | 84.62% | 100% | 100% | 0 |
| 87576 | RS Ibu dan Anak Metro Hospitals Kebon Jeruk | 5 | 2023 | - | 94.74% | 100% | 100% | 0% | 91.27% | 0% | 70.71% | 100% | 71.87% | 82.35% | 98.33% | 100% | 0 |
| 87577 | RS Umum Pekerja | 5 | 2023 | - | 91.41% | 100% | 100% | 80% | 100% | 3.24% | 50.01% | 100% | 100% | 84.48% | 100% | 100% | 0 |
| 87578 | RS Umum Daerah Pameungpeuk Prov. Jabar | 5 | 2023 | - | 83% | 92% | 100% | 81.25% | 82.13% | 2.5% | 100% | 100% | 80.39% | 96.83% | 98.63% | 100% | 0 |
| 87579 | RS Umum Daerah Cengkareng | 5 | 2023 | - | 88.3% | 100% | 100% | 100% | 80.4% | 3.68% | 80.12% | 100% | 96.99% | 88.17% | 100% | 100% | 0 |
| 87580 | RS Umum Royal Taruma | 5 | 2023 | - | 91.46% | 100% | 100% | 100% | 86.98% | 3.45% | 66.11% | 100% | 100% | 86.27% | 100% | 96% | 0 |
| 87581 | RS Kartini | 5 | 2023 | - | 95.52% | 88% | 100% | 83.33% | 100% | 0% | 54.72% | 100% | 78.74% | 80% | 100% | 100% | 0 |
| 87582 | RS Umum Puri Medika | 5 | 2023 | - | 92.5% | 74% | 98.6% | 100% | 83.6% | 0% | 83% | 100% | 85.6% | 86.5% | 99.5% | 100% | 0 |
| 87583 | RS Umum Family Medical Center | 5 | 2023 | - | 91.64% | 90% | 100% | 100% | 91.8% | 0% | 67.63% | 100% | 80.92% | 76% | 100% | 100% | 0 |
| 87584 | RS EMC Sentul | 5 | 2023 | - | 95.69% | 100% | 100% | 100% | 96.7% | 2.35% | 64.42% | 100% | 92.28% | 82.09% | 100% | 88.97% | 0 |
| 87585 | RS Khusus JEC@Menteng | 5 | 2023 | - | 89.59% | 96% | 100% | % | 97.66% | 12.94% | 84.21% | 100% | 100% | 0% | 100% | 100% | 0 |
| 87586 | RS Umum Daerah Cempaka Putih | 5 | 2023 | - | 86.04% | 100% | 99.99% | % | 100% | 0% | 87.5% | 100% | 94.97% | 95% | 100% | 100% | 0 |
| 87587 | RS Umum Jasa Kartini | 5 | 2023 | - | 80.57% | 78% | 100% | 100% | 91.89% | 0.18% | 94.23% | 100% | 84.61% | 93.85% | 100% | 100% | 0 |
| 87588 | RS Umum Daerah Sekarwangi | 5 | 2023 | - | 83% | 93% | 100% | 60% | 35.86% | 5.45% | 93.11% | 100% | 83.15% | 100% | 82.99% | 100% | 0 |
| 87589 | RS Umum Ummi | 5 | 2023 | - | 82.23% | 100% | 97.33% | 55.56% | 32.89% | 50.56% | 69.88% | 100% | 99.01% | 96.61% | 97.33% | 100% | 0 |
| 87590 | RS Ibu dan Anak Family | 5 | 2023 | - | 85.22% | 96% | 90.88% | 0% | 82.49% | 0% | 81.53% | 100% | 99.67% | 0% | 100% | 100% | 0 |
| 87591 | RS Universitas Indonesia | 5 | 2023 | 01-01-1970 | 57.3% | 100% | 100% | 90% | 29.6% | 28.98% | 85.16% | 100% | 83.04% | 96.67% | 100% | 100% | 0 |
| 87592 | RS Umum Daerah Pademangan | 5 | 2023 | - | 85.2% | 98% | 100% | 0% | 96.77% | 14.71% | 83.11% | 100% | 81.46% | 85.71% | 96.88% | 100% | 0 |
| 87593 | RS Umum Betha Medika | 5 | 2023 | - | 81.99% | 99% | 94.87% | 100% | 29.73% | 0.66% | 66.33% | 100% | 100% | 89.63% | 98.4% | 100% | 0 |
| 87594 | RS Umum Daerah Singaparna Medika Citrautama | 5 | 2023 | - | 88.5% | 95% | 100% | 50% | 65.49% | 34.78% | 70.51% | 95.45% | 99.66% | 91.72% | 94.27% | 86.67% | 0 |
| 87595 | RS Umum Daerah Cimacan | 5 | 2023 | - | 100% | 100% | 100% | 100% | 81.48% | 0% | 90.25% | 100% | 94.47% | 100% | 100% | 100% | 0 |
| 87596 | RS Umum Daerah Taman Sari | 5 | 2023 | - | 95.19% | 90% | 100% | 0% | 55.13% | 0% | 87.06% | 100% | 98.82% | 0% | 100% | 100% | 0 |
| 87597 | RS Gigi Dan Mulut YARSI | 5 | 2023 | - | 78.4% | 100% | 87.02% | 100% | 13.05% | 0% | 33.33% | 100% | 89.41% | 55.1% | 100% | 100% | 0 |
| 87598 | RS Umum Daerah 45 Kuningan | 5 | 2023 | - | 92.28% | 92% | 99.85% | 0% | 81.4% | 1.11% | 87.88% | 99.11% | 89.13% | 0% | 100% | 89.19% | 0 |
| 87599 | RS Umum Mitra Kasih | 5 | 2023 | - | 56.4% | 55% | 65.71% | 16.67% | 21.3% | 16.53% | 68.06% | 100% | 93.09% | 53.33% | 99.92% | 100% | 0 |
| 87600 | RS Umum Juliana | 5 | 2023 | - | 97.5% | 100% | 100% | 0% | 75.47% | 0% | 47.52% | 100% | 99.91% | 82.79% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.