Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 87501 | RS Medina | 5 | 2023 | - | 85% | 86% | 100% | 42.86% | 78.79% | 2.15% | 100% | 100% | 92.47% | 0% | 100% | 100% | 0 |
| 87502 | RS Ibu dan Anak Respati | 5 | 2023 | - | 77.96% | 98% | 100% | 83.33% | 76.97% | 0% | 31.04% | 100% | 89.22% | 100% | 100% | 92.31% | 0 |
| 87503 | RS Umum Akademik Atma Jaya | 5 | 2023 | - | 82.79% | 100% | 99.92% | 100% | 76.66% | 12.04% | 63.99% | 100% | 96.81% | 100% | 100% | 100% | 0 |
| 87504 | RS Umum Bhakti Yudha | 5 | 2023 | - | 91.71% | 100% | 100% | 0% | 53.18% | 8.93% | 89.93% | 100% | 94.91% | 71.43% | 100% | 100% | 0 |
| 87505 | RS Umum Hermina Kemayoran | 5 | 2023 | - | 89.62% | 100% | 100% | 100% | 93.55% | 0% | 94.63% | 100% | 98.51% | 76% | 100% | 100% | 0 |
| 87506 | RS Bhayangkara Cianjur | 5 | 2023 | - | 100% | 100% | 100% | 100% | 0% | 0% | 95.06% | 100% | 96.67% | 100% | 100% | 0% | 0 |
| 87507 | RS Gigi dan Mulut FKG Univ. Indonesia | 5 | 2023 | - | 74.58% | 100% | 100% | % | 91.81% | 0% | 0% | 0% | 87.27% | 0% | 0% | 0% | 0 |
| 87508 | RS Eka Hospital | 5 | 2023 | - | 86.46% | 100% | 100% | 0% | 82.01% | 1.82% | 81.97% | 100% | 100% | 0% | 100% | 100% | 0 |
| 87509 | RS Umum Daerah Pagelaran | 5 | 2023 | - | 82.5% | 95% | 100% | 90% | 80% | 0% | 100% | 100% | 87% | 95% | 100% | 100% | 0 |
| 87510 | RS Umum Siloam Hospitals Kebon Jeruk | 5 | 2023 | - | 97.2% | 99% | 99.49% | 0% | 71.35% | 23.86% | 85.6% | 100% | 97.95% | 92.86% | 98.16% | 100% | 0 |
| 87511 | RS Khusus Orthopedi RSOP Ciamis | 5 | 2023 | - | 0% | 98% | 100% | % | 87.26% | 5.77% | 97.87% | 100% | 0% | 100% | 0% | 100% | 0 |
| 87512 | RS Umum Daerah Kesehatan Kerja | 5 | 2023 | - | 73.85% | 100% | 100% | 100% | 49.92% | 2.27% | 98.62% | 100% | 94.27% | 0% | 92.63% | 100% | 0 |
| 87513 | RS Umum Hermina Podomoro | 5 | 2023 | - | 96% | 97% | 97.3% | 100% | 83.33% | 0% | 94.29% | 100% | 93.85% | 71.43% | 100% | 100% | 0 |
| 87514 | RS Umum Hermina Mekarsari | 5 | 2023 | - | 90.44% | 100% | 100% | 85.71% | 82% | 0.44% | 88.64% | 100% | 100% | 100% | 100% | 100% | 0 |
| 87515 | RS Umum Daerah Sawah Besar | 5 | 2023 | - | 85.18% | 100% | 100% | 0% | 66.33% | 0% | 46.7% | 100% | 81.99% | 83.33% | 100% | 100% | 0 |
| 87516 | RS Ibu dan Anak Grha Bunda | 5 | 2023 | - | 78.69% | 80% | 100% | 100% | 71.52% | 0% | 76.34% | 13.33% | 99.43% | 94.57% | 99.24% | 100% | 0 |
| 87517 | RS Umum Karya Bhakti Pratiwi | 5 | 2023 | - | 80.5% | 95% | 94% | 100% | 40% | 16.59% | 58.19% | 100% | 99.67% | 91.43% | 100% | 100% | 0 |
| 87518 | RS Umum Dr. Hafiz | 5 | 2023 | - | 84.78% | 99% | 98.76% | 100% | 98.46% | 2.02% | 93.05% | 100% | 95.4% | 84.21% | 97.44% | 100% | 0 |
| 87519 | RS Unggul Karsa Medika | 5 | 2023 | - | 87.2% | 96% | 98.9% | 100% | 90.3% | 0% | 89.44% | 100% | 100% | 94.53% | 100% | 100% | 0 |
| 87520 | RS Siloam Agora | 5 | 2023 | - | 90.25% | 100% | 100% | 0% | 94.09% | 5.26% | 91.95% | 93.55% | 100% | 100% | 100% | 100% | 0 |
| 87521 | RS Umum dr Abdul Radjak Cengkareng | 5 | 2023 | - | 96% | 100% | 100% | 89.66% | 98.52% | 2.41% | 87.9% | 100% | 88.85% | 100% | 100% | 100% | 0 |
| 87522 | RS Umum Sukmul | 5 | 2023 | - | 79.05% | 98% | 100% | 100% | 100% | 6.12% | 94.01% | 100% | 100% | 100% | 100% | 100% | 0 |
| 87523 | RS Umum Karya Pangalengan Bhakti Sehat | 5 | 2023 | 12-08-2023 | 93.87% | 92% | 98.44% | 80% | 93.55% | 91.67% | 65.12% | 100% | 94.44% | 93.33% | 83.87% | 100% | 0 |
| 87524 | RS Umum TNI AU Lanud Sulaiman | 5 | 2023 | - | 93% | 100% | 100% | 100% | 82.17% | 0% | 93.27% | 100% | 93.97% | 100% | 100% | 92.76% | 0 |
| 87525 | RS Umum Daerah Tanah Abang | 5 | 2023 | - | 92.56% | 98% | 100% | 0% | 92.81% | 3.03% | 68.38% | 100% | 92.3% | 0% | 100% | 100% | 0 |
| 87526 | RS Umum Citama | 5 | 2023 | - | 85.13% | 100% | 100% | 100% | 85.52% | 4.92% | 76.32% | 99.73% | 97.99% | 83.96% | 100% | 100% | 0 |
| 87527 | RS Umum Intan Husada | 5 | 2023 | - | 93.68% | 94% | 88.39% | 100% | 87.64% | 20.37% | 94.24% | 100% | 66.75% | 100% | 98.48% | 100% | 0 |
| 87528 | RS Ibu dan Anak Kenari Graha Medika | 5 | 2023 | - | 98.25% | 99% | 88.83% | 100% | 53.77% | 0% | 44.6% | 100% | 99.98% | 78.85% | 84.55% | 77.78% | 0 |
| 87529 | RS Ibu dan Anak Tambak | 5 | 2023 | - | 85.13% | 95% | 98.77% | 100% | 98.29% | 0% | 49.35% | 100% | 89.22% | 87.77% | 100% | 80% | 0 |
| 87530 | RS Umum Daerah Kawali | 5 | 2023 | - | 85.47% | 87% | 100% | % | 96.42% | % | 100% | 94.34% | 97.73% | 100% | 0% | 100% | 0 |
| 87531 | RS Umum Grha Kedoya | 5 | 2023 | - | 86.36% | 95% | 100% | 100% | 99.34% | 4.23% | 88.63% | 100% | 99.96% | 99.18% | 100% | 100% | 0 |
| 87532 | RS Umum Annisa | 5 | 2023 | - | 86% | 88% | 92.86% | 100% | 89.64% | 5.98% | 63.64% | 85.71% | 72.44% | 63.16% | 100% | 100% | 0 |
| 87533 | RS Umum Islam Hj. Siti Muniroh | 5 | 2023 | - | 100% | 100% | 90.32% | 0% | 99.05% | 0% | 100% | 100% | 100% | 0% | 0% | 100% | 0 |
| 87534 | RS Umum Firdaus | 5 | 2023 | - | 99.5% | 100% | 99.5% | 91.67% | 92.24% | 4.17% | 69% | 100% | 81.2% | 85% | 100% | 100% | 0 |
| 87535 | RS Umum Daerah Tugu Koja | 5 | 2023 | - | 97.32% | 100% | 100% | 100% | 100% | 0.86% | 100% | 100% | 95.29% | 83.33% | 100% | 100% | 0 |
| 87536 | RS Umum Daerah Ciawi | 5 | 2023 | - | 95.21% | 66% | 99.64% | 40% | 17.51% | 3.33% | 93.44% | 92.34% | 87.18% | 0% | 99.42% | 100% | 0 |
| 87537 | RS Umum Anggrek Mas | 5 | 2023 | - | 93.33% | 94% | 100% | 100% | 57.33% | 3.39% | 52.86% | 100% | 100% | 66.1% | 93.57% | 100% | 0 |
| 87538 | RS Umum Kartika Cibadak | 5 | 2023 | - | 86.73% | 99% | 96.7% | 16% | 5.06% | 46.26% | 75.69% | 100% | 98.71% | 86.95% | 100% | 100% | 0 |
| 87539 | RS Umum Kramat 128 | 5 | 2023 | - | 88.87% | 99% | 98.85% | 100% | 100% | 0% | 85.05% | 97.44% | 95.34% | 88.89% | 100% | 100% | 0 |
| 87540 | RS Umum Daerah Johar Baru | 5 | 2023 | 07-08-2024 | 93.5% | 96% | 100% | 0% | 83.87% | 5.56% | 85.23% | 100% | 92.78% | 60% | 100% | 100% | 0 |
| 87541 | RS Khusus THT Prof Nizar | 5 | 2023 | - | 76% | 100% | 100% | 0% | 78.35% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
| 87542 | RS Umum Gading Pluit | 5 | 2023 | - | 99.61% | 100% | 100% | 0% | 80.33% | 0% | 54.3% | 100% | 100% | 0% | 100% | 100% | 0 |
| 87543 | RS Ibu dan Anak Citra Insani | 5 | 2023 | - | 88.04% | 91% | 100% | 85.71% | 77.78% | 0% | 91.94% | 100% | 97.92% | 100% | 100% | 100% | 0 |
| 87544 | RS Umum MH. Thamrin | 5 | 2023 | - | 95.31% | 93% | 100% | 100% | 89.23% | 0.77% | 93.5% | 92.06% | 98.18% | 64.71% | 100% | 100% | 0 |
| 87545 | RS Umum Ciputra Hospital Citragarden City | 5 | 2023 | - | 90.18% | 92% | 100% | 0% | 88.57% | 1.45% | 47.5% | 100% | 99.47% | 81.25% | 100% | 100% | 0 |
| 87546 | RS Kanker Dharmais | 5 | 2023 | - | 97.26% | 98% | 100% | 0% | 62.31% | 18.44% | 92.43% | 93.06% | 99.91% | 98.28% | 98.95% | 100% | 0 |
| 87547 | RS Mata Bandung Eye Center | 5 | 2023 | - | 95.5% | 100% | 100% | 0% | 91.36% | 1.41% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 87548 | RS Ibu dan Anak dr. Hj. Karmini EH | 5 | 2023 | - | 86.45% | 96% | 100% | 100% | 66.67% | 0% | 80.2% | 100% | 95.52% | 81.82% | 100% | 100% | 0 |
| 87549 | RS Umum Permata Jonggol | 5 | 2023 | - | 96.23% | 100% | 90.77% | 100% | 45.52% | 3.57% | 79.03% | 100% | 99.47% | 75% | 85.38% | 100% | 0 |
| 87550 | RS Umum Port Medical Center | 5 | 2023 | - | 91.41% | 96% | 100% | 0% | 100% | 4.35% | 49.76% | 100% | 100% | 100% | 97.3% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.