Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 87901 | RS Umum Daerah Kota Bandung | 5 | 2023 | 07-10-2024 | 85.84% | 100% | 99% | 66.67% | 68.67% | 100% | 95.48% | 100% | 97.5% | 91.4% | 100% | 100% | 0 |
| 87902 | RS Umum Asri Medika | 5 | 2023 | - | 92.5% | 91% | 66.25% | 100% | 64.98% | 3.7% | 100% | 100% | 100% | 0% | 91.11% | 25% | 0 |
| 87903 | RS Umum Rosela | 5 | 2023 | - | 94.5% | 89% | 91.25% | 100% | 50% | 4% | 72.94% | 100% | 96.49% | 50% | 85.29% | 83.33% | 0 |
| 87904 | RS Umum Sentra Medika | 5 | 2023 | 11-02-2023 | 98.46% | 100% | 97.68% | 100% | 24.29% | 0% | 68.98% | 98.42% | 99.19% | 91.37% | 99.8% | 100% | 0 |
| 87905 | RS Umum Daerah Sumedang | 5 | 2023 | - | 92.84% | 86% | 100% | 100% | 60.1% | 0% | 90.66% | 100% | 93.82% | 100% | 99.73% | 100% | 0 |
| 87906 | RS Mitra Plumbon Majalengka | 5 | 2023 | - | 91.59% | 97% | 96.74% | 50% | 95.85% | 0.28% | 89.92% | 100% | 83.44% | 72.92% | 89.88% | 100% | 0 |
| 87907 | RS Umum Assyifa Sukabumi | 5 | 2023 | - | 96.5% | 100% | 100% | 100% | 94.5% | 0.72% | 94% | 100% | 99.96% | 95% | 100% | 100% | 0 |
| 87908 | RS Umum St. Elisabeth | 5 | 2023 | - | 86.39% | 100% | 100% | 0% | 88.59% | 2.73% | 87.39% | 90.91% | 79.58% | 50% | 100% | 91.67% | 0 |
| 87909 | RS Umum Mitra Keluarga Cikarang | 5 | 2023 | - | 95.9% | 100% | 100% | 100% | 92.86% | 0% | 100% | 100% | 100% | 100% | 100% | 55.56% | 0 |
| 87910 | RS Umum Handayani | 5 | 2023 | - | 82% | 95% | 99.22% | 100% | 62.5% | 0% | 91.41% | 100% | 96.77% | 73.91% | 100% | 100% | 0 |
| 87911 | RS Ibu dan Anak Az-Zahra Palembang | 5 | 2023 | - | 99.65% | 100% | 100% | 100% | 100% | 0% | 65.61% | 100% | 94.25% | 100% | 100% | 100% | 0 |
| 87912 | RS Pelabuhan Palembang | 5 | 2023 | - | 88% | 100% | 100% | 100% | 100% | 0% | 78.35% | 100% | 99.18% | 87.82% | 100% | 100% | 0 |
| 87913 | RS Ibu dan Anak Trinanda Palembang | 5 | 2023 | - | 99% | 100% | 96.99% | 100% | 95.95% | 0% | 95.11% | 100% | 100% | 100% | 100% | 0% | 0 |
| 87914 | RS Musi Medika Cendikia | 5 | 2023 | - | 89.61% | 100% | 100% | 100% | 97.55% | 4.17% | 95.07% | 100% | 99.35% | 88.03% | 89.44% | 0% | 0 |
| 87915 | RS Bhayangkara M. Hasan Palembang | 5 | 2023 | - | 92.29% | 89% | 96.36% | 100% | 80.49% | 2.5% | 96.6% | 100% | 99.66% | 90.91% | 96.24% | 0% | 0 |
| 87916 | RS Ibu dan Anak Marissa Palembang | 5 | 2023 | - | 82.5% | 74% | 100% | 100% | 80.82% | 0% | 86.27% | 100% | 82.79% | 87.5% | 100% | 100% | 0 |
| 87917 | RS Umum YK Madira Palembang | 5 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 87918 | RS Maria Regina | 5 | 2023 | - | 78.97% | 80% | 89.41% | 0% | 98.73% | 0% | 98.82% | 100% | 100% | 97.89% | 100% | 100% | 0 |
| 87919 | RS Candimas Medical Center | 5 | 2023 | - | 86.7% | 93% | 93.51% | 66.67% | 80.01% | 3.31% | 71.32% | 100% | 98.87% | 63.33% | 95.73% | 0% | 0 |
| 87920 | RS Siloam Sriwijaya Palembang | 5 | 2023 | - | 95.41% | 98% | 100% | 66.67% | 49.82% | 18.81% | 86.81% | 100% | 100% | 90.48% | 100% | 95% | 0 |
| 87921 | RS Ibu dan Anak Bunda Noni | 5 | 2023 | - | 66% | 100% | 100% | 0% | 84.11% | 0% | 70% | 0% | 100% | 100% | 100% | 0% | 0 |
| 87922 | RS Umum Daerah Zainal Abidin Pagar Alam | 5 | 2023 | - | 90.95% | 100% | 100% | 100% | 86.36% | 0% | 100% | 100% | 88.89% | 100% | 100% | 100% | 0 |
| 87923 | RS Umum HI. Muhammad Yusuf | 5 | 2023 | - | 93.5% | 100% | 100% | 100% | 96.94% | 0% | 100% | 100% | 92.38% | 100% | 100% | 96.15% | 0 |
| 87924 | RS Medika Insani | 5 | 2023 | - | 100% | 90% | 100% | 100% | 77.36% | 0% | 22.4% | 100% | 97.41% | 100% | 93.85% | 100% | 0 |
| 87925 | RS Tk. IV Lahat | 5 | 2023 | - | 90% | 81% | 84.67% | 100% | 73.33% | 100% | 78.67% | 100% | 66% | 99.33% | 94% | 80.67% | 0 |
| 87926 | RS Umum Daerah Rupit Kabupaten Musi Rawas Utara | 5 | 2023 | - | 92.5% | 85% | 91.5% | 0% | 79% | 0% | 100% | 98% | 50% | 0% | 85% | 100% | 0 |
| 87927 | RS Umum Urip Sumoharjo | 5 | 2023 | - | 88.46% | 100% | 100% | 0% | 88% | 0% | 85.83% | 95.79% | 97.91% | 100% | 100% | 96.97% | 0 |
| 87928 | RS Umum Daerah Muara Beliti | 5 | 2023 | - | 92% | 100% | 100% | 100% | 88.89% | 0% | 90.32% | 100% | 96.05% | 91.8% | 100% | 0% | 0 |
| 87929 | RS Umum Advent Bandar Lampung | 5 | 2023 | - | 86.07% | 99% | 100% | 100% | 94.56% | 0% | 64.4% | 100% | 93.04% | 66.35% | 99.79% | 100% | 0 |
| 87930 | RS Umum Daerah Sekayu | 5 | 2023 | - | 84.43% | 93% | 100% | 100% | 86.57% | 1.63% | 83.21% | 100% | 100% | 95.81% | 100% | 100% | 0 |
| 87931 | RS Umum Daerah Sungai Lilin | 5 | 2023 | - | 82% | 85% | 100% | 100% | 66.5% | 100% | 100% | 100% | 83% | 89% | 100% | 100% | 0 |
| 87932 | RS Umum Bumi Waras | 5 | 2023 | - | 83.5% | 93% | 100% | % | 96% | 4.07% | 74.75% | 100% | 95.16% | 73.42% | 87.74% | 100% | 0 |
| 87933 | RS Umum Daerah Bayung Lincir | 5 | 2023 | - | 66% | 93% | 99.76% | 100% | 34.12% | 0% | 98.2% | 100% | 96.68% | 88.57% | 95.03% | 100% | 0 |
| 87934 | RS Umum Ar-Rasyid Palembang | 5 | 2023 | - | 91.43% | 100% | 100% | 90.91% | 76.79% | 1.32% | 70.07% | 100% | 93.33% | 87.5% | 100% | 100% | 0 |
| 87935 | RS Khusus Mata Permana Sari | 5 | 2023 | - | 97.25% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
| 87936 | RS Hermina OPI Jakabaring | 5 | 2023 | - | 89% | 100% | 100% | 82% | 73.33% | 2% | 100% | 100% | 100% | 80% | 100% | 100% | 0 |
| 87937 | RS Umum Daerah Pratama Makarti Jaya | 5 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 87938 | RS Umum Imanuel Way Halim | 5 | 2023 | - | 93.05% | 100% | 100% | 100% | 75.65% | 14.23% | 71.68% | 100% | 99.35% | 84.21% | 99.46% | 0% | 0 |
| 87939 | RS Umum Daerah Sukajadi | 5 | 2023 | - | 100% | 100% | 95.74% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 87940 | RS Jiwa Daerah Provinsi Lampung | 5 | 2023 | - | 90.57% | 83% | 95.42% | 0% | 85% | 0% | 90.91% | 100% | 95% | 91.67% | 95% | 100% | 0 |
| 87941 | RS Bunda Medika Jakabaring | 5 | 2023 | - | 97% | 95% | 100% | 100% | 72.28% | 2.83% | 98.75% | 100% | 94.51% | 90.67% | 98.75% | 100% | 0 |
| 87942 | RS Umum Daerah Muara Dua | 5 | 2023 | - | 74.13% | 87% | 99.15% | 100% | 0% | 0% | 80.67% | 100% | 100% | 100% | 69.32% | 100% | 0 |
| 87943 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 5 | 2023 | - | 89% | 100% | 100% | 66.67% | 83.56% | 4% | 87.5% | 100% | 90.18% | 89.23% | 100% | 85.71% | 0 |
| 87944 | RS Umum Daerah Banyuasin | 5 | 2023 | - | 93.62% | 85% | 96.62% | 100% | 86.04% | 0% | 100% | 91.3% | 86.67% | 0% | 100% | 100% | 0 |
| 87945 | RS Ibu dan Anak Graha Kurnia | 5 | 2023 | - | 89% | 80% | 100% | 100% | 86.67% | 0% | 93.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 87946 | RS Belleza Kedaton Bandar Lampung | 5 | 2023 | - | 97.74% | 100% | 71.52% | 100% | 67.79% | 6.67% | 91.78% | 100% | 62.02% | 62.84% | 92.94% | 72% | 0 |
| 87947 | RS Ibu dan Anak Prima Qonita | 5 | 2023 | - | 94.05% | 99% | 99.54% | 100% | 80.98% | 0% | 97.04% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 87948 | RS Umum Daerah Kayuagung | 5 | 2023 | 01-01-1970 | 100% | 90% | 100% | 33.33% | 73.33% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 87949 | RS Ibu dan Anak Santa Anna | 5 | 2023 | - | 88.2% | 97% | 100% | 0% | 96.29% | 0% | 66.25% | 100% | 56.1% | 67.84% | 100% | 100% | 0 |
| 87950 | RS Umum Daerah Tugu Jaya | 5 | 2023 | - | 90.5% | 100% | 100% | 0% | 88% | 0% | 90% | 100% | 92% | 90% | 100% | 80% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.