Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 88001 | RS Umum Pusri Palembang | 5 | 2023 | - | 94.47% | 100% | 100% | 100% | 91.2% | 1% | 83.47% | 100% | 98.49% | 95% | 100% | 100% | 0 |
| 88002 | RS Umum Charitas Hospital Palembang | 5 | 2023 | - | 86.49% | 99% | 99.44% | 75% | 69.69% | 3.31% | 55.23% | 100% | 93.69% | 84.62% | 99.65% | 96.23% | 0 |
| 88003 | RS Ibu dan Anak Harapan Bunda | 5 | 2023 | - | 96% | 100% | 100% | 89.66% | 98.67% | 0% | 95.92% | 100% | 96.55% | 100% | 100% | 100% | 0 |
| 88004 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 5 | 2023 | - | 88.62% | 100% | 100% | % | 75.51% | % | 97.9% | 85.71% | 100% | 0% | 100% | 0% | 0 |
| 88005 | RS Ibu dan Anak Mutiara Hati | 5 | 2023 | - | 96.77% | 97% | 100% | 90% | 95% | 96% | 90% | 100% | 100% | 80% | 100% | 90% | 0 |
| 88006 | RS Umum Daerah Tulang Bawang Barat | 5 | 2023 | - | 92.02% | 100% | 100% | 0% | 94.79% | 100% | 92.94% | 100% | 89.53% | 92.94% | 100% | 0% | 0 |
| 88007 | RS Ibu Anak Puti Bungsu | 5 | 2023 | - | 86.93% | 88% | 100% | 100% | 85.19% | 1% | 92.58% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88008 | RS Airan Raya | 5 | 2023 | - | 91% | 99% | 100% | 0% | 90.99% | 1.49% | 85.17% | 100% | 93.16% | 91.18% | 99.63% | 100% | 0 |
| 88009 | RS Umum Ummi Bengkulu | 5 | 2023 | - | 93.79% | 100% | 100% | 60.42% | 55.87% | 0% | 97.11% | 100% | 100% | 65.66% | 100% | 100% | 0 |
| 88010 | Charitas Hospital Arga Makmur | 5 | 2023 | - | 81.97% | 90% | 95.97% | 0% | 96.67% | 0% | 98.88% | 100% | 90.45% | 0% | 100% | 100% | 0 |
| 88011 | RS Gading Medika | 5 | 2023 | - | 96.5% | 90% | 96.91% | 86.67% | 91.67% | 0% | 85.42% | 100% | 91.67% | 86.15% | 94.79% | 100% | 0 |
| 88012 | RS Umum Daerah Arga Makmur | 5 | 2023 | - | 77.5% | 78% | 60% | 0% | 77.5% | 0% | 70.83% | 80% | 62.86% | 0% | 0% | 0% | 0 |
| 88013 | RS Umum Fadhilah Kota Prabumulih | 5 | 2023 | - | 93.5% | 92% | 98.72% | 100% | 100% | 25.93% | 94.21% | 100% | 100% | 0% | 100% | 100% | 0 |
| 88014 | RS Umum Daerah Bandar Negara Husada | 5 | 2023 | - | 21% | 100% | 100% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 88015 | RS Umum Daerah Dr. M. Yunus Bengkulu | 5 | 2023 | - | 92.94% | 94% | 95.2% | 100% | 28.46% | 5.91% | 99.72% | 100% | 80.23% | 97.12% | 98.36% | 100% | 0 |
| 88016 | RS Artha Bunda | 5 | 2023 | - | 90% | 100% | 89.5% | 85% | 90% | 2.5% | 89.5% | 95% | 89.5% | 88% | 100% | 91.5% | 0 |
| 88017 | RS Umum Daerah Kabupaten Rejang Lebong | 5 | 2023 | - | 95.82% | 72% | 100% | 96% | 57.14% | 9.57% | 99.2% | 100% | 82.69% | 0% | 100% | 0% | 0 |
| 88018 | RS AR Bunda Kota Lubuk Linggau | 5 | 2023 | - | 94.29% | 100% | 100% | 100% | 80.29% | 0% | 90.05% | 100% | 100% | 81.82% | 100% | 100% | 0 |
| 88019 | RS Ibu Anak Hidayah Ibu | 5 | 2023 | - | 10% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 88020 | RS Rafflesia Bengkulu | 5 | 2023 | - | 71.26% | 80% | 98.27% | 100% | 93.91% | 1.75% | 62.99% | 100% | 67.02% | 86.96% | 100% | 100% | 0 |
| 88021 | RS As-syifa | 5 | 2023 | - | 94.35% | 100% | 96.7% | 64% | 40% | 14.93% | 76.42% | 100% | 98.44% | 90.7% | 100% | 100% | 0 |
| 88022 | RS Umum Yukum Medical Centre | 5 | 2023 | - | 89.57% | 98% | 93.75% | 100% | 59.83% | 0% | 58.82% | 97.67% | 100% | 65.79% | 94.24% | 88.89% | 0 |
| 88023 | RS Natar Medika | 5 | 2023 | - | 89.52% | 99% | 100% | 100% | 93.71% | 0% | 91.06% | 100% | 90.25% | 80% | 100% | 100% | 0 |
| 88024 | RS Umum Daerah Gandus Palembang | 5 | 2023 | - | 83.69% | 100% | 100% | 0% | 100% | 0% | 50% | 100% | 83.06% | 0% | 0% | 0% | 0 |
| 88025 | RS Bhayangkara Jitra Kota Bengkulu | 5 | 2023 | 11-10-2023 | 85% | 96% | 100% | 100% | 50.74% | 0% | 39.12% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 88026 | RS Jiwa Soeprapto Provinsi Bengkulu | 5 | 2023 | - | 88.04% | 91% | 100% | % | 95.11% | % | 92.84% | 0% | 93.6% | 96.3% | 100% | 0% | 0 |
| 88027 | RS Umum Az - Zahra | 5 | 2023 | - | 100% | 100% | 100% | 100% | 75.15% | 0% | 28.83% | 100% | 98.31% | 65.22% | 100% | 95.45% | 0 |
| 88028 | RS Umum Aka Medika Sribhawono | 5 | 2023 | - | 100% | 100% | 100% | 100% | 76% | 65.91% | 73.75% | 100% | 100% | 100% | 100% | 0% | 0 |
| 88029 | RS Ibu dan Anak AL-Barra | 5 | 2023 | - | 87% | 100% | 100% | 94.29% | 90.12% | 4% | 88.89% | 100% | 84.62% | 100% | 98.54% | 0% | 0 |
| 88030 | RS Umum Daerah Mukomuko | 5 | 2023 | - | 96.82% | 95% | 100% | 100% | 94.56% | 1% | 79.74% | 76.19% | 97.88% | 100% | 100% | 0% | 0 |
| 88031 | RS Umum Daerah Lebong | 5 | 2023 | - | 90% | 90% | 100% | 100% | 74.12% | 0% | 100% | 100% | 91.93% | 85.71% | 100% | 80% | 0 |
| 88032 | RS Umum Daerah Tais Kabupaten Seluma | 5 | 2023 | - | 92.2% | 90% | 100% | 0% | 93.02% | 25% | 100% | 83.33% | 87.88% | 100% | 96.67% | 85.71% | 0 |
| 88033 | RS Ibu dan Anak Mawar | 5 | 2023 | - | 1% | 1% | 84.5% | 100% | 94.12% | 0% | 94.29% | 88.89% | 9.52% | 9.05% | 100% | 100% | 0 |
| 88034 | RS Pertamina Kota Prabumulih | 5 | 2023 | - | 89.76% | 97% | 100% | 100% | 96% | 0% | 94.1% | 100% | 87.84% | 87.13% | 100% | 100% | 0 |
| 88035 | RS Umum Daerah Sukadana | 5 | 2023 | - | 82.98% | 91% | 100% | 0% | 23.91% | 0% | 93.4% | 100% | 97.3% | 100% | 92.39% | 100% | 0 |
| 88036 | RS Umum Daerah Kota Prabumulih | 5 | 2023 | - | 85.55% | 96% | 96.28% | 87.5% | 80.2% | 2.31% | 89.47% | 88.02% | 98.52% | 83.93% | 96.41% | 100% | 0 |
| 88037 | RS Umum Daerah Kaur | 5 | 2023 | - | 86.55% | 75% | 81.94% | 100% | 86.86% | 0% | 83.72% | 81.82% | 88.59% | 85.58% | 83.05% | 100% | 0 |
| 88038 | RS Umum Daerah Bengkulu Tengah | 5 | 2023 | - | 81.46% | 80% | 100% | 0% | 77.01% | 0% | 88.89% | 100% | 99.79% | 85.71% | 100% | 0% | 0 |
| 88039 | RS Umum Daerah Batin Mangunang | 5 | 2023 | 11-04-2023 | 75% | 83% | 85% | 66.67% | 73.89% | 0% | 70% | 100% | 75% | 80% | 100% | 100% | 0 |
| 88040 | RS Ibu Anak Puri Adhya Paramita | 5 | 2023 | - | 97.95% | 98% | 93.75% | 85.71% | 97.1% | 4.17% | 94.24% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88041 | RS Umum Daerah Lagita | 5 | 2023 | - | 89.17% | 98% | 100% | 100% | 100% | 0% | 100% | 100% | 94.4% | 100% | 100% | 100% | 0 |
| 88042 | RS Siti Khodijah | 5 | 2023 | - | 89.2% | 100% | 100% | 100% | 77.1% | 100% | 93.88% | 100% | 90.57% | 80% | 100% | 100% | 0 |
| 88043 | RS Ibu dan Anak Ibunda | 5 | 2023 | - | 99.2% | 100% | 100% | 88.24% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88044 | RS Umum Daerah Harapan dan Doa | 5 | 2023 | - | 83% | 93% | 97.8% | 85.71% | 75.63% | 2.41% | 95.01% | 97.87% | 85.91% | 89.5% | 85.28% | 98.85% | 0 |
| 88045 | RS Umum Daerah Basemah Kota Pagar Alam | 5 | 2023 | - | 81.5% | 83% | 75% | 100% | 62% | 0% | 100% | 100% | 100% | 84% | 60% | 75% | 0 |
| 88046 | RS Umum Daerah Kepahiang | 5 | 2023 | - | 80.22% | 86% | 100% | 88.89% | 93.38% | 0% | 98.9% | 100% | 99.78% | 90.48% | 100% | 100% | 0 |
| 88047 | RS Umum Daerah Siti Aisyah Kota Lubuk Linggau | 5 | 2023 | - | 90.71% | 100% | 75.75% | 0% | 99.42% | 0% | 67.96% | 100% | 97.35% | 7.69% | 65.66% | 0% | 0 |
| 88048 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 5 | 2023 | - | 95.21% | 95% | 100% | 0% | 99.25% | 0.65% | 98.92% | 100% | 96.26% | 100% | 100% | 100% | 0 |
| 88049 | RS Umum Daerah Pringsewu | 5 | 2023 | - | 87.06% | 100% | 100% | 0% | 86.8% | 0% | 97.22% | 100% | 81.32% | 86.96% | 100% | 0% | 0 |
| 88050 | RS Ibu dan Anak Mama | 5 | 2023 | - | 88% | 91% | 100% | 0% | 96.76% | 0% | 90.32% | 0% | 96.4% | 72.73% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.