Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 88951 | RS Samaritan Palu | 5 | 2023 | - | 84.96% | 100% | 98.91% | 0% | 88.06% | 0% | 84.91% | 100% | 84.45% | 100% | 100% | 100% | 0 |
| 88952 | RS Ibu dan Anak Tinatapura | 5 | 2023 | - | 91.5% | 100% | 100% | 90% | 96.67% | 0% | 89% | 100% | 89% | 97.78% | 100% | 0% | 0 |
| 88953 | RS Restu Ibu | 5 | 2023 | - | 67% | 85% | 100% | 33.33% | 96.76% | 2.35% | 70.9% | 97.78% | 91.3% | 0% | 100% | 100% | 0 |
| 88954 | RS Umum Anugrah Pangkajene | 5 | 2023 | - | 86% | 85% | 94.08% | 83.33% | 86.71% | 3.12% | 78.57% | 100% | 78.87% | 78.12% | 92.31% | 85.71% | 0 |
| 88955 | RS Umum Daerah Luwuk | 5 | 2023 | - | 49.19% | 72% | 100% | 82.05% | 42.39% | 21.93% | 100% | 100% | 82.14% | 100% | 100% | 100% | 0 |
| 88956 | RS Umum Daerah Pratama Buol | 5 | 2023 | - | 96.5% | 100% | 93.55% | 100% | 71.08% | 0% | 100% | 100% | 83% | 100% | 100% | 100% | 0 |
| 88957 | RS Ibu dan Anak Jimmy Medika Borneo | 5 | 2023 | - | 94% | 91% | 96.5% | 100% | 83.91% | 10.77% | 49.39% | 100% | 85.43% | 26.15% | 50.61% | 100% | 0 |
| 88958 | RS Umum Daerah Tagulandang | 5 | 2023 | - | 89.74% | 90% | 87.5% | 100% | 83.33% | 100% | 100% | 86.67% | 99.47% | 80% | 100% | 100% | 0 |
| 88959 | RS Hikmah Sejahtera Sukamaju | 5 | 2023 | - | 83% | 85% | 95% | 85% | 83% | 2% | 75% | 100% | 82% | 75% | 95% | 75% | 0 |
| 88960 | RS Ibu Anak Asy Syifa | 5 | 2023 | - | 50% | 100% | 100% | 100% | 75.87% | 0% | 69.09% | 100% | 92.1% | 0% | 0% | 0% | 0 |
| 88961 | RS Ibu Anak Asih Balikpapan | 5 | 2023 | - | 87.34% | 100% | 100% | 100% | 83.95% | 1.45% | 86.53% | 100% | 92.18% | 84.11% | 100% | 100% | 0 |
| 88962 | RS Siloam Hospitals Balikpapan | 5 | 2023 | - | 86.24% | 100% | 100% | 0% | 61.53% | 8.42% | 78.39% | 100% | 85.05% | 84% | 95.15% | 95.96% | 0 |
| 88963 | RS Umum Mokopido Toli-Toli | 5 | 2023 | - | 93.45% | 96% | 99.89% | 0% | 83.38% | 0% | 99.32% | 100% | 95.96% | 84.34% | 99.81% | 100% | 0 |
| 88964 | RS Umum Daerah Taman Husada Bontang | 5 | 2023 | - | 83.96% | 82% | 93.94% | 100% | 47.51% | 19.39% | 98.4% | 90.97% | 94.38% | 65% | 100% | 95.45% | 0 |
| 88965 | RS Umum Daerah ODSK | 5 | 2023 | 08-06-2024 | 87.58% | 87% | 98.26% | 0% | 97.23% | 0% | 87.99% | 100% | 90.08% | 77.78% | 100% | 100% | 0 |
| 88966 | RS Budi Setia | 5 | 2023 | - | 85.5% | 80% | 90% | 0% | 65% | 0% | 93% | 90.91% | 89.39% | 75% | 84.67% | 100% | 0 |
| 88967 | RS Bethesda GMIM Tomohon | 5 | 2023 | - | 85.3% | 95% | 94.91% | 0% | 42.27% | 0% | 88.12% | 100% | 84.51% | 0% | 97.07% | 0% | 0 |
| 88968 | RS Umum Daerah Pratama Togean | 5 | 2023 | - | 90% | 87% | 0% | 0% | 88% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 88 |
| 88969 | RS Umum Daerah Lamaddukkelleng Kabupaten Wajo | 5 | 2023 | - | 87.5% | 100% | 96.69% | 98.85% | 71.63% | 5% | 98.01% | 100% | 83.67% | 100% | 100% | 100% | 0 |
| 88970 | RS Pratama Sebatik | 5 | 2023 | - | 74.95% | 95% | 100% | 0% | 100% | 0% | 100% | 100% | 96.46% | 0% | 100% | 0% | 0 |
| 88971 | RS Umum Manado Medical Center | 5 | 2023 | - | 93.03% | 100% | 100% | 96.43% | 91.85% | 3.7% | 91.13% | 100% | 93.57% | 91.12% | 100% | 100% | 0 |
| 88972 | RS Gunung Maria | 5 | 2023 | - | 81% | 100% | 100% | 27.73% | 75% | 2.05% | 93.33% | 100% | 98.58% | 0% | 100% | 100% | 0 |
| 88973 | RS Umum Daerah Prof. Dr. H. Anwar Makkatutu | 5 | 2023 | - | 72.86% | 98% | 99.61% | 100% | 73.84% | 0.25% | 99.61% | 100% | 99.87% | 88% | 99.22% | 100% | 0 |
| 88974 | RS Siloam GMIM Sonder | 5 | 2023 | - | 79% | 100% | 97.33% | 0% | 65.38% | 0% | 82.35% | 100% | 92.31% | 95.91% | 100% | 100% | 0 |
| 88975 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 5 | 2023 | - | 100% | 88% | 100% | 0% | 97.5% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 88976 | RS Tonsea | 5 | 2023 | - | 89.5% | 93% | 95.35% | 100% | 88.71% | 3.51% | 49.7% | 100% | 92.29% | 100% | 100% | 100% | 0 |
| 88977 | RS Umum Daerah dr. La Palaloi | 5 | 2023 | - | 98.57% | 99% | 87.96% | 0% | 60.95% | 25% | 60.69% | 100% | 99.63% | 0% | 95.26% | 100% | 0 |
| 88978 | RS Umum Hikmah Masamba | 5 | 2023 | - | 84.09% | 100% | 100% | 0% | 80.52% | 0% | 81.86% | 100% | 94.51% | 92.68% | 100% | 0% | 0 |
| 88979 | RS Umum Siloam Hospital Manado | 5 | 2023 | - | 88.61% | 99% | 100% | 100% | 59.96% | 13.67% | 69.79% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88980 | RS Umum Daerah Ampana | 5 | 2023 | - | 86.46% | 61% | 92.05% | 97.96% | 70.61% | 0% | 95.29% | 100% | 100% | 0% | 98.94% | 100% | 0 |
| 88981 | RS Hermina Samarinda | 5 | 2023 | - | 90% | 99% | 81.67% | 83.33% | 100% | 5.32% | 86.67% | 100% | 99.96% | 100% | 82.61% | 100% | 0 |
| 88982 | RS Samarinda Medika Citra | 5 | 2023 | - | 99.5% | 99% | 99.56% | 83.33% | 82.16% | 9% | 89.72% | 100% | 100% | 81.82% | 99.75% | 78.57% | 0 |
| 88983 | RS Pelita Kasih | 5 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 88984 | RS Umum Daerah Lanto Daeng Pasewang | 5 | 2023 | - | 77.83% | 75% | 94.14% | 0% | 16.26% | 0.42% | 85.65% | 100% | 79.95% | 97.14% | 96.4% | 100% | 88.37 |
| 88985 | RS Hermina Manado | 5 | 2023 | - | 93.03% | 100% | 100% | 0% | 51.24% | 1.92% | 72.22% | 100% | 100% | 63.64% | 100% | 100% | 0 |
| 88986 | RS Umum Hj. Zubaeda Bantilan | 5 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 88987 | RS Ibu dan Anak Defina | 5 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 88988 | RS Ibu dan Anak Aisyiyah Samarinda | 5 | 2023 | - | 81.43% | 86% | 100% | 61.76% | 80.59% | 28.89% | 77.86% | 100% | 77.5% | 86.67% | 100% | 100% | 0 |
| 88989 | RS Fatima Makale | 5 | 2023 | - | 97.55% | 98% | 99.67% | 100% | 94.67% | 1.92% | 68.96% | 100% | 91.83% | 75.86% | 99.44% | 100% | 0 |
| 88990 | RS Umum Daerah Morowali | 5 | 2023 | - | 97% | 100% | 100% | 100% | 84% | 0% | 96.33% | 100% | 99.46% | 100% | 100% | 84% | 0 |
| 88991 | RS Hermana | 5 | 2023 | - | 84.5% | 100% | 100% | 100% | 54.21% | 6.35% | 85.88% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88992 | RS Hapsah | 5 | 2023 | - | 81.64% | 98% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 88993 | RS Umum Daerah Anugerah | 5 | 2023 | - | 73.79% | 95% | 100% | 66.67% | 92.47% | 0% | 89.64% | 100% | 94% | 82.87% | 100% | 100% | 0 |
| 88994 | RS Maryam Citra Medika | 5 | 2023 | - | 99.38% | 97% | 100% | 0% | 100% | 3.57% | 100% | 90.32% | 100% | 66.67% | 94.64% | 100% | 0 |
| 88995 | RS Umum Daerah Akhmad Berahim | 5 | 2023 | - | 96.39% | 97% | 98.92% | 0% | 87.5% | 0% | 100% | 100% | 97.77% | 80.95% | 93.02% | 100% | 0 |
| 88996 | RS Umum Daerah Siwa | 5 | 2023 | - | 91.92% | 100% | 96.99% | 100% | 89.47% | 0% | 84.31% | 100% | 99.74% | 0% | 98.47% | 25% | 0 |
| 88997 | RS Bhayangkara Balikpapan | 5 | 2023 | - | 94% | 100% | 100% | 100% | 90% | 0% | 90% | 100% | 91.74% | 90% | 100% | 100% | 0 |
| 88998 | RS Umum Daerah Raja Tombolotutu | 5 | 2023 | - | 88% | 96% | 100% | 0% | 97.96% | 0% | 100% | 100% | 100% | 0% | 0% | 0% | 0 |
| 88999 | RS Umum Daerah Batara Guru | 5 | 2023 | - | 88.29% | 94% | 92.96% | 71.43% | 48.03% | 8.17% | 80.9% | 100% | 85.78% | 100% | 97.46% | 100% | 0 |
| 89000 | RS Umum Daerah Kabupaten Malinau | 5 | 2023 | - | 95.25% | 94% | 75.63% | 88.37% | 52.8% | 87.27% | 95.95% | 100% | 90.89% | 0% | 94.92% | 0% | 77.86 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.