Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 89001 | RS Umum Daerah I Lagaligo | 5 | 2023 | - | 97.98% | 98% | 100% | 100% | 47.95% | 0% | 92.32% | 0% | 100% | 40.17% | 40.17% | 98.81% | 0 |
| 89002 | RS Umum Daerah Buluye Napoae Moutong | 5 | 2023 | - | 95.7% | 92% | 100% | 0% | 56.45% | 0% | 100% | 0% | 97.56% | 100% | 100% | 100% | 0 |
| 89003 | RS Pupuk Kaltim Prima Sangata | 5 | 2023 | - | 93.93% | 100% | 100% | 100% | 99.1% | 0.8% | 88.24% | 100% | 90.52% | 85.71% | 100% | 100% | 0 |
| 89004 | RS Prima Husada Sengkang | 5 | 2023 | - | 75% | 92% | 100% | 0% | 87.95% | 100% | 81.97% | 100% | 81.11% | 100% | 100% | 100% | 0 |
| 89005 | RS Siloam Paal Dua | 5 | 2023 | - | 89.8% | 95% | 100% | 100% | 100% | 0% | 87.1% | 100% | 99.04% | 100% | 100% | 100% | 0 |
| 89006 | RS Ibu dan Anak Yasira | 5 | 2023 | - | 100% | 88% | 100% | 38.46% | 61.16% | 34.09% | 100% | 100% | 68.6% | 28.41% | 100% | 100% | 0 |
| 89007 | RS Umum Daerah Sayang Rakyat | 5 | 2023 | - | 79.79% | 93% | 99.73% | 100% | 91.97% | 2.44% | 95.54% | 100% | 100% | 85.12% | 98.8% | 0% | 0 |
| 89008 | RS Umum Dirgahayu | 5 | 2023 | - | 85.92% | 94% | 99.75% | 0% | 85% | 4.58% | 92.45% | 100% | 98.68% | 96.55% | 100% | 100% | 0 |
| 89009 | RS Umum Daerah Madising | 5 | 2023 | - | 74.51% | 97% | 100% | % | 87.08% | 0% | 90.24% | 100% | 89.94% | 0% | 100% | 0% | 0 |
| 89010 | RS Umum Daerah Tora Belo | 5 | 2023 | - | 98.54% | 93% | 100% | 84.62% | 67.24% | 0% | 99.14% | 100% | 98.17% | 100% | 8.96% | 100% | 0 |
| 89011 | RS Ibu dan Anak Kirana Manado | 5 | 2023 | - | 92.5% | 100% | 100% | 100% | 91.74% | 0% | 91.4% | 100% | 64.02% | 83.33% | 100% | 0% | 0 |
| 89012 | RS Claire Medika | 5 | 2023 | - | 94.5% | 100% | 100% | 100% | 88.02% | 0% | 84.21% | 100% | 98.85% | 100% | 95.65% | 100% | 0 |
| 89013 | RS Umum Daerah Pendau Tambu Kab Donggala | 5 | 2023 | - | 86.67% | 75% | 100% | 0% | 100% | 0% | 100% | 100% | 96.32% | 100% | 100% | 0% | 0 |
| 89014 | RS Umum Daerah Beriman | 5 | 2023 | - | 87.53% | 98% | 100% | 4.76% | 87.68% | 0% | 96.65% | 100% | 99.41% | 98.06% | 100% | 100% | 0 |
| 89015 | RS Umum Daerah H.A. Sulthan Daeng Radja | 5 | 2023 | - | 96.2% | 83% | 100% | 100% | 0% | 5.6% | 65.2% | 100% | 100% | 100% | 100% | 100% | 0 |
| 89016 | RS Medika Utama Permata | 5 | 2023 | 01-05-2026 | 91.56% | 92% | 100% | 100% | 100% | 0% | 92.56% | 100% | 94.72% | 94.23% | 0% | 0% | 0 |
| 89017 | RS Umum Noongan | 5 | 2023 | - | 88.1% | 83% | 100% | 0% | 83.57% | 0% | 93.38% | 100% | 93.56% | 95% | 98.64% | 100% | 0 |
| 89018 | RS Advent Manado | 5 | 2023 | - | 95.89% | 98% | 99.98% | 0% | 19.24% | 100% | 91.7% | 100% | 100% | 0% | 89.29% | 100% | 0 |
| 89019 | RS LNG Badak | 5 | 2023 | - | 74.4% | 98% | 94.23% | 0% | 72.84% | 0% | 28.48% | 0% | 85.19% | 71.43% | 90.91% | 100% | 0 |
| 89020 | RS Umum Daerah KORPRI Provinsi Kalimantan Timur | 5 | 2023 | - | 0% | 0% | 100% | 0% | 97.85% | 0% | 86.42% | 100% | 83.69% | 100% | 100% | 0% | 0 |
| 89021 | RS Islam Bontang | 5 | 2023 | - | 93.5% | 90% | 85% | 0% | 83.67% | 0% | 61.93% | 100% | 93.29% | 80% | 100% | 100% | 0 |
| 89022 | RS Umum Daerah Tenriawaru Bone | 5 | 2023 | - | 85.11% | 85% | 100% | 60% | 27.43% | 25.93% | 87.3% | 100% | 87.17% | 75% | 100% | 100% | 0 |
| 89023 | RS Hikmah Citra medika Sengkang | 5 | 2023 | - | 95% | 89% | 96.91% | 81.58% | 97.09% | 0% | 96.77% | 100% | 100% | 93.75% | 100% | 95% | 0 |
| 89024 | RS TNI AU Lanud Sam Ratulangi | 5 | 2023 | - | 62.5% | 99% | 98.5% | 0% | 100% | 0% | 96.08% | 100% | 100% | 97.5% | 100% | 100% | 0 |
| 89025 | RS Dr. J. H. Awaloei | 5 | 2023 | - | 100% | 100% | 100% | 100% | 38.87% | 22.4% | 89.79% | 100% | 100% | 54.24% | 100% | 97.06% | 0 |
| 89026 | RS Umum Daerah Undata Palu | 5 | 2023 | - | 90.92% | 91% | 91.99% | 0% | 64.06% | 0% | 97.8% | 100% | 100% | 100% | 97.5% | 100% | 0 |
| 89027 | RS Ibu dan Anak Nasana Pura | 5 | 2023 | - | 88% | 90% | 100% | 85% | 88% | 1% | 88% | 88% | 88% | 83% | 100% | 85% | 0 |
| 89028 | RS Umum Daerah Kab.Konawe Utara | 5 | 2023 | - | 88.44% | 93% | 99.96% | 100% | 62.43% | 0% | 100% | 100% | 96.74% | 100% | 87.78% | 0% | 0 |
| 89029 | RS Umum Aliyah | 5 | 2023 | - | 93.88% | 96% | 95.08% | 90.91% | 98.04% | 4.35% | 94.75% | 92.31% | 98.64% | 91.8% | 96.56% | 88.24% | 0 |
| 89030 | RS Hati Mulia | 5 | 2023 | - | 92.86% | 100% | 100% | 100% | 85.29% | 0% | 35.06% | 100% | 100% | 87.5% | 88.96% | 100% | 0 |
| 89031 | RS AL Jala Ammari Makassar | 5 | 2023 | - | 92.5% | 98% | 98.33% | 100% | 85% | 0% | 82% | 100% | 96% | 82% | 100% | 100% | 0 |
| 89032 | RS Ibu dan Anak Mutiara Ibu | 5 | 2023 | - | 97.5% | 100% | 100% | 100% | 95.71% | 0% | 90.91% | 100% | 96.3% | 100% | 100% | 100% | 0 |
| 89033 | RS Umum Wisata Universitas Indonesia Timur | 5 | 2023 | - | 75.16% | 81% | 100% | 100% | 87.2% | 3.57% | 96.67% | 100% | 99.95% | 90% | 100% | 80% | 0 |
| 89034 | RS Khusus Daerah Dadi | 5 | 2023 | - | 88.5% | 100% | 100% | 100% | 94.18% | 0% | 97.45% | 100% | 91.93% | 95.44% | 65.57% | 90.32% | 0 |
| 89035 | RS Bhayangkara Tkt. IV Polda Sulbar | 5 | 2023 | - | 93.5% | 100% | 100% | 100% | 91.67% | 6.67% | 89.1% | 100% | 89.09% | 80% | 100% | 100% | 0 |
| 89036 | RS Umum Daerah Kabupaten Konawe Kepulauan | 5 | 2023 | - | 69.5% | 78% | 100% | 0% | 100% | 0% | 33.76% | 100% | 81.7% | 0% | 100% | 0% | 0 |
| 89037 | RS Bhayangkara Tk. IV Ternate | 5 | 2023 | 02-04-2026 | 90.98% | 96% | 100% | 0% | 80% | 0% | 90% | 0% | 100% | 0% | 100% | 100% | 0 |
| 89038 | RS Ibu dan Anak Permata Hati | 5 | 2023 | - | 99% | 73% | 100% | 100% | 99% | 0% | 41.18% | 100% | 100% | 92% | 100% | 100% | 0 |
| 89039 | RS Ibu dan Anak Malebu Husada | 5 | 2023 | - | 89.25% | 100% | 100% | 80% | 80.85% | 0% | 81.36% | 100% | 91.8% | 79.59% | 100% | 100% | 0 |
| 89040 | RS Umum Daerah Kabupaten Buton Tengah | 5 | 2023 | - | 59.5% | 89% | 0% | 0% | 90.79% | 0% | 100% | 100% | 94.2% | 0% | 0% | 0% | 0 |
| 89041 | RS Umum Daerah Kabupaten Mamuju Tengah | 5 | 2023 | - | 74.57% | 87% | 94.55% | 100% | 36.38% | 0% | 93.75% | 100% | 90.38% | 100% | 92.68% | 100% | 0 |
| 89042 | RS Umum Daerah Kota Ternate | 5 | 2023 | - | 100% | 100% | 100% | % | 100% | % | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 89043 | RS Umum Daerah Perpetua J. Safanpo | 5 | 2023 | - | 85.5% | 76% | 89.78% | 66.67% | 97.82% | 0% | 100% | 94.23% | 58.61% | 66.67% | 100% | 100% | 0 |
| 89044 | RS Umum Dewi Sartika | 5 | 2023 | - | 98% | 100% | 100% | 84.21% | 100% | 5.66% | 86.73% | 100% | 94.87% | 100% | 97.62% | 100% | 0 |
| 89045 | RS Ibu dan Anak Prof. dr. H. M. Farid | 5 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 96% | 93.33% | 100% | 100% | 0 |
| 89046 | RS TNI Angkatan Laut Merauke | 5 | 2023 | 02-09-2025 | 61.96% | 43% | 100% | 100% | 55.89% | 0% | 64.39% | 72.5% | 99.43% | 100% | 78.57% | 66.67% | 0 |
| 89047 | RS Umum Daerah Kabupaten Kolaka Timur | 5 | 2023 | - | 100% | 100% | 100% | % | 87.5% | 0% | 0% | 100% | 89.52% | 100% | 100% | 0% | 0 |
| 89048 | RS Umum Daerah Cendrawasih Dobo | 5 | 2023 | - | 72.25% | 79% | 100% | 100% | 87.04% | 57.14% | 100% | 100% | 83.96% | 0% | 100% | 100% | 0 |
| 89049 | RS Khusus Daerah Gigi dan Mulut Provinsi Sulawesi | 5 | 2023 | - | 82.5% | 83% | 100% | 0% | 54.13% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 0 |
| 89050 | RS Umum Daerah Sawerigading | 5 | 2023 | - | 88.28% | 94% | 95.25% | 100% | 93.33% | 4.06% | 97.83% | 100% | 95.7% | 100% | 93.75% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.