Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 89801 | RS Kurnia Serang | 6 | 2023 | - | 97.6% | 100% | 100% | 100% | 78.89% | 1.53% | 62.09% | 100% | 99.98% | 81.08% | 100% | 100% | 81.7 |
| 89802 | RS Sari Asih Sangiang | 6 | 2023 | - | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 89803 | RS Sari Asih Ciputat | 6 | 2023 | - | 85% | 94% | 99% | 100% | 50% | 1.56% | 52.53% | 100% | 99.91% | 28.3% | 99.59% | 100% | 0 |
| 89804 | RS Khusus Bedah BIMC | 6 | 2023 | - | 89.13% | 99% | 100% | 0% | 92.88% | 0% | 85.08% | 100% | 99.6% | 88.89% | 100% | 100% | 76 |
| 89805 | RS Mitra Keluarga Bintaro | 6 | 2023 | - | 99.9% | 98% | 100% | 100% | 99.17% | 9.86% | 98.4% | 100% | 100% | 100% | 100% | 100% | 85.1 |
| 89806 | RS Fatimah | 6 | 2023 | - | 96.05% | 98% | 100% | 100% | 91.29% | 3.7% | 85% | 100% | 100% | 100% | 100% | 100% | 97 |
| 89807 | RS Hermina Serpong | 6 | 2023 | - | 96% | 100% | 100% | 0% | 66.67% | 0% | 86.67% | 100% | 100% | 60% | 100% | 100% | 0 |
| 89808 | RS Umum Garba Med | 6 | 2023 | 11-07-2023 | 94.78% | 92% | 100% | 0% | 93.27% | 0.7% | 93% | 100% | 86.85% | 86.97% | 100% | 100% | 85 |
| 89809 | RS Umum Bali Royal | 6 | 2023 | - | 90% | 100% | 100% | 100% | 82.59% | 1.31% | 84.17% | 100% | 100% | 100% | 100% | 100% | 90.67 |
| 89810 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 6 | 2023 | - | 92.1% | 90% | 100% | 100% | 96.49% | 0% | 68.22% | 100% | 55.91% | 100% | 83.61% | 100% | 84.6 |
| 89811 | RS Premier Bintaro | 6 | 2023 | - | 93.39% | 100% | 99.84% | 0% | 88.5% | 11.76% | 70.67% | 99.33% | 92.56% | 0% | 100% | 100% | 84.13 |
| 89812 | RS Lotim Medical Center | 6 | 2023 | - | 88.61% | 94% | 96.67% | 100% | 100% | 2.28% | 41.71% | 100% | 93.33% | 96.88% | 100% | 100% | 77.56 |
| 89813 | RS Ibu dan Anak Buah Hati Pamulang | 6 | 2023 | - | 88% | 100% | 100% | 87.5% | 87.54% | 1.69% | 82.18% | 100% | 98.76% | 95.25% | 100% | 100% | 85 |
| 89814 | RS Ibu dan Anak Bina Medika | 6 | 2023 | - | 98.77% | 100% | 100% | 100% | 73.52% | 0% | 43.31% | 100% | 100% | 100% | 100% | 100% | 0 |
| 89815 | RS Islam Yatofa | 6 | 2023 | 01-01-1970 | 93% | 100% | 100% | 100% | 100% | 3.33% | 90.91% | 100% | 100% | 69.23% | 94.74% | 100% | 85 |
| 89816 | RS Umum Ibunda | 6 | 2023 | - | 85.26% | 97% | 100% | 0% | 82.6% | 0% | 68.74% | 100% | 58.76% | 82.41% | 100% | 100% | 79.1 |
| 89817 | RS Umum Daerah Singasana | 6 | 2023 | - | 94.12% | 96% | 99.96% | 100% | 98.69% | 0% | 98.9% | 100% | 88.09% | 100% | 99.53% | 100% | 85.13 |
| 89818 | RS Pratama Kubu | 6 | 2023 | - | 74% | 75% | 100% | 0% | 90.96% | 0% | 100% | 100% | 92.75% | 83.33% | 100% | 77.78% | 85.34 |
| 89819 | RS Umum Daerah Gema Santi Nusa Penida | 6 | 2023 | - | 82.19% | 89% | 100% | 0% | 98.97% | 0% | 100% | 100% | 99.08% | 0% | 100% | 0% | 85.82 |
| 89820 | RS EMC Tangerang | 6 | 2023 | - | 90.23% | 99% | 99.17% | 0% | 83.33% | 4.49% | 87.11% | 100% | 92.68% | 100% | 99.72% | 100% | 0 |
| 89821 | RS Buah Hati Ciputat | 6 | 2023 | 12-01-2023 | 95% | 97% | 94.2% | 100% | 82.26% | 0.62% | 73.15% | 100% | 99.85% | 81.25% | 100% | 96% | 83 |
| 89822 | RS Mentari | 6 | 2023 | - | 71.23% | 92% | 100% | 75% | 100% | 0% | 61.25% | 100% | 99.16% | 50% | 100% | 100% | 0 |
| 89823 | RS Helsa Ciputat | 6 | 2023 | 01-01-1970 | 93.5% | 100% | 100% | % | 98.4% | 0% | 75% | 100% | 89% | 100% | 100% | 100% | 0 |
| 89824 | RS Siloam Hospitals Lippo Village | 6 | 2023 | - | 95.51% | 100% | 95.15% | 100% | 59% | 4.16% | 68.2% | 97.5% | 99.88% | 100% | 94.74% | 87.39% | 61 |
| 89825 | RS Umum Daerah Kota Tangerang | 6 | 2023 | - | 85.44% | 100% | 98.44% | 0% | 84.62% | 3.55% | 100% | 100% | 100% | 0% | 100% | 100% | 86.28 |
| 89826 | RS Tonggak Husada | 6 | 2023 | - | 90% | 100% | 100% | 0% | 99.42% | 0% | 65% | 100% | 50.34% | 100% | 100% | 100% | 85.2 |
| 89827 | RS Umum Primaya Pasar Kemis | 6 | 2023 | - | 85.64% | 99% | 99.33% | 0% | 99.64% | 2.08% | 93.67% | 100% | 100% | 91.96% | 100% | 100% | 0 |
| 89828 | RS Umum Daerah Kota Serang | 6 | 2023 | - | 84.88% | 100% | 100% | 100% | 87.07% | 8.57% | 97.67% | 100% | 93.1% | 100% | 99.66% | 100% | 86.15 |
| 89829 | RS Umum Kasih Ibu Tabanan | 6 | 2023 | - | 95.37% | 100% | 100% | 0% | 99.49% | 4.28% | 76.37% | 75.19% | 81.66% | 16.92% | 100% | 100% | 100 |
| 89830 | RS Umum Daerah dr. Drajat Prawiranegara | 6 | 2023 | - | 93.11% | 98% | 100% | 100% | 62.24% | 2.74% | 92.01% | 88% | 91.81% | 84.62% | 99.98% | 94.12% | 81.2 |
| 89831 | RS Umum Kertayasa | 6 | 2023 | - | 95.05% | 98% | 100% | 0% | 100% | 0% | 84.21% | 100% | 42.28% | 100% | 0% | 100% | 91.76 |
| 89832 | RS Umum Shanti Graha | 6 | 2023 | - | 90.5% | 100% | 100% | % | 92.64% | 0% | 100% | 100% | 84.49% | 100% | 99.67% | 100% | 83.4 |
| 89833 | RS Umum BUN | 6 | 2023 | - | 85.48% | 95% | 100% | 100% | 76.82% | 4.58% | 74.64% | 100% | 97.19% | 82.69% | 100% | 100% | 83 |
| 89834 | RS Umum Daerah Bangli | 6 | 2023 | - | 88.32% | 98% | 99.7% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 85.99 |
| 89835 | RS Umum Premagana | 6 | 2023 | - | 88.07% | 100% | 100% | 100% | 95.67% | 0% | 91.13% | 100% | 98.7% | 90.93% | 100% | 100% | 75 |
| 89836 | RS Ibu dan Anak Bhumi Bunda | 6 | 2023 | - | 86.67% | 100% | 76.67% | 100% | 61.88% | 0% | 44.59% | 100% | 100% | 100% | 100% | 100% | 100 |
| 89837 | Brawijaya Hospital Tangerang | 6 | 2023 | - | 84.64% | 93% | 99.15% | 90% | 70.28% | 4.33% | 81.47% | 100% | 99.94% | 0% | 97.47% | 100% | 78.86 |
| 89838 | RS Cinta Kasih | 6 | 2023 | - | 76.88% | 83% | 100% | 100% | 46.93% | 0% | 77.25% | 100% | 100% | 72.08% | 100% | 87.5% | 0 |
| 89839 | RS Mata Achmad Wardi BWI-DD | 6 | 2023 | - | 89.5% | 100% | 100% | 0% | 85.48% | 4.73% | 100% | 100% | 92.5% | 100% | 100% | 100% | 91 |
| 89840 | RS Umum Daerah Kota Tangerang Selatan | 6 | 2023 | - | 81% | 100% | 100% | 100% | 86.46% | 0% | 100% | 100% | 99.73% | 86.14% | 100% | 100% | 0 |
| 89841 | RS Umum Daerah Lombok Timur | 6 | 2023 | - | 77.74% | 86% | 82.3% | 100% | 67.4% | 0% | 80.5% | 100% | 98.25% | 33.33% | 84.52% | 100% | 79.44 |
| 89842 | RS Umum Daerah Manggelewa | 6 | 2023 | - | 85% | 100% | 100% | % | 85% | % | 83.33% | 83.33% | 83.33% | 0% | 100% | 80.56% | 80 |
| 89843 | RSUP Dr. Sitanala Tangerang | 6 | 2023 | - | 94.05% | 100% | 100% | 100% | 95.8% | 0% | 100% | 100% | 91.61% | 96.67% | 100% | 100% | 87.83 |
| 89844 | RS Daan Mogot Kesdam Jaya | 6 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 86.25 |
| 89845 | RS Umum Daerah Sanana | 6 | 2023 | - | 72% | 95% | 100% | 100% | 94.01% | 0% | 100% | 100% | 99.98% | 0% | 100% | 100% | 87.44 |
| 89846 | RS Umum Daerah Cendrawasih Dobo | 6 | 2023 | - | 72.6% | 80% | 100% | 100% | 28.32% | 30.43% | 100% | 100% | 72.73% | 0% | 100% | 100% | 87.5 |
| 89847 | RS AT Medika | 6 | 2023 | - | 90.62% | 100% | 100% | 100% | 75.19% | 0% | 65.2% | 100% | 95.68% | 0% | 100% | 0% | 88.98 |
| 89848 | RS Umum Daerah dr. Hasri Ainun Habibie | 6 | 2023 | - | 85.94% | 93% | 100% | 100% | 98.86% | 0% | 99.74% | 100% | 87.21% | 0% | 100% | 0% | 83.69 |
| 89849 | RS Khusus Daerah Ibu dan Anak Siti Fatimah | 6 | 2023 | - | 97.19% | 100% | 100% | 80.65% | 100% | 0% | 100% | 100% | 100% | 83.12% | 100% | 0% | 90.24 |
| 89850 | RS Kepolisian Bhayangkara | 6 | 2023 | - | 88% | 97% | 100% | 100% | 92.45% | 7.32% | 82.72% | 100% | 100% | 90.48% | 93.62% | 100% | 87.78 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.