Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 89901 | RS Tk. II Pelamonia | 6 | 2023 | - | 96.87% | 100% | 100% | 100% | 99.73% | 0% | 90.14% | 100% | 99.18% | 91.67% | 99.86% | 100% | 85.63 |
| 89902 | RS Umum Dr. M. Haulussy Ambon | 6 | 2023 | - | 71.5% | 88% | 69.91% | 100% | 96.22% | 0% | 97.7% | 99.02% | 97.98% | 80% | 100% | 100% | 0 |
| 89903 | RS Umum Daerah Provinsi Papua Barat | 6 | 2023 | - | 79% | 100% | 89.84% | 100% | 73.53% | 0% | 74.56% | 100% | 81.25% | 78.12% | 80.47% | 0% | 74.195 |
| 89904 | RS Umum Daerah Boliyohuto | 6 | 2023 | - | 93.76% | 100% | 90.91% | 0% | 40% | 0% | 48.35% | 100% | 92.4% | 60% | 100% | 100% | 87.94 |
| 89905 | RS Umum Sandi Karsa Makassar | 6 | 2023 | - | 93.85% | 100% | 100% | 100% | 93.68% | 86.96% | 91.89% | 100% | 100% | 100% | 100% | 100% | 85.01 |
| 89906 | RS Dokter Palemmai Tandi | 6 | 2023 | - | 89.2% | 89% | 90.96% | 42.86% | 86.67% | 1.52% | 83.92% | 100% | 89.75% | 82.76% | 97.35% | 71.43% | 78 |
| 89907 | RS Umum Daerah Sele Be Solu | 6 | 2023 | - | 71.22% | 93% | 98.02% | 23.08% | 75.82% | 45.95% | 70.7% | 74.32% | 88.49% | 100% | 100% | 100% | 91.08 |
| 89908 | RS Umum Luramay | 6 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 95 |
| 89909 | RS Mega Buana Palopo | 6 | 2023 | - | 85.29% | 90% | 92.31% | 100% | 88.58% | 13.82% | 95.9% | 100% | 90.91% | 97.15% | 90.15% | 91.3% | 84.28 |
| 89910 | RS Umum Daerah Kota Tidore Kepulauan | 6 | 2023 | - | 78.94% | 92% | 100% | 0% | 3.45% | 0% | 95.9% | 98.33% | 95.58% | 100% | 100% | 0% | 89.6 |
| 89911 | RS Umum Biak | 6 | 2023 | 09-09-2024 | 96.81% | 100% | 100% | 100% | 72.18% | 4.64% | 74.83% | 100% | 0% | 100% | 100% | 0% | |
| 89912 | RS Umum Daerah Toto Kabila | 6 | 2023 | - | 85% | 84% | 98.49% | 100% | 99.38% | 0.65% | 75.69% | 82.61% | 98.75% | 76.47% | 90% | 100% | 85.92 |
| 89913 | RS Mujaisyah | 6 | 2023 | - | 87.5% | 89% | 100% | 0% | 100% | 4.17% | 92.81% | 100% | 99.48% | 100% | 100% | 100% | 75.5 |
| 89914 | RS Siloam Ambon | 6 | 2023 | - | 99.5% | 95% | 95.76% | 100% | 33.14% | 3.47% | 50.26% | 100% | 100% | 0% | 85.29% | 70.27% | 89 |
| 89915 | RS Divari Medical Center | 6 | 2023 | - | 85% | 88% | 100% | 0% | 90.36% | 0% | 95% | 100% | 77.78% | 80% | 100% | 100% | 78 |
| 89916 | RS Mata Makassar | 6 | 2023 | - | 92.85% | 100% | 99.79% | 0% | 96.64% | 3.12% | 100% | 100% | 100% | 100% | 100% | 100% | 84 |
| 89917 | RS Umum Daerah Bumi Panua | 6 | 2023 | - | 80% | 88% | 100% | 100% | 57.95% | 0% | 74.26% | 100% | 80.11% | 82.88% | 100% | 100% | 83.31 |
| 89918 | RS Umum St. Madyang | 6 | 2023 | - | 83.11% | 94% | 100% | 0% | 79.19% | 1.68% | 89.44% | 100% | 100% | 74.8% | 100% | 100% | 73 |
| 89919 | RS Ibnu Sina Makassar | 6 | 2023 | - | 83.33% | 98% | 100% | 0% | 17% | 0% | 61.94% | 100% | 99.62% | 75% | 100% | 100% | 86.2 |
| 89920 | RS Umum Daerah Kabupaten Majene | 6 | 2023 | - | 70.18% | 85% | 91.17% | 97.01% | 68.07% | 0% | 86.57% | 98.44% | 83.19% | 84.62% | 100% | 0% | 0 |
| 89921 | RS Umum Daerah Tombulilato | 6 | 2023 | - | 80% | 88% | 100% | 0% | 82.5% | 0% | 100% | 100% | 83.33% | 0% | 100% | 100% | 7 |
| 89922 | RS Umum Daerah Jailolo | 6 | 2023 | - | 98.9% | 100% | 95.71% | 100% | 70.31% | 0% | 93.85% | 100% | 61.67% | 100% | 100% | 100% | 60.36 |
| 89923 | RS Umum Daerah Bula | 6 | 2023 | - | 100% | 100% | 100% | 70.59% | 24.74% | 28% | 95.99% | 100% | 83.91% | 0% | 100% | 0% | 0 |
| 89924 | RS Islam Faisal | 6 | 2023 | - | 76.5% | 94% | 99.35% | 0% | 96.94% | 100% | 100% | 100% | 100% | 80.36% | 99.42% | 100% | 0 |
| 89925 | RS Umum Bintang Laut Palopo | 6 | 2023 | - | 98.2% | 100% | 98.91% | 0% | 90.2% | 0% | 98.98% | 100% | 100% | 30% | 92.79% | 100% | 82.7 |
| 89926 | RS Angkatan Laut dr. R. Oetojo | 6 | 2023 | 01-01-1970 | 55.42% | 0% | 94.29% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 89927 | RS Ibu dan Anak Mutiara Ibu | 6 | 2023 | - | 97.6% | 100% | 100% | 100% | 96.47% | 0% | 94.44% | 100% | 97.09% | 100% | 100% | 100% | 95.04 |
| 89928 | RS Umum Wamena | 6 | 2023 | - | 84.75% | 84% | 82.4% | 50% | 70% | 14% | 100% | 100% | 96% | 0% | 78% | 40% | 0 |
| 89929 | RS Ibu dan Anak Prof. dr. H. M. Farid | 6 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 93.27% | 91.76% | 100% | 100% | 87 |
| 89930 | RS Mitra Husada | 6 | 2023 | - | 85% | 100% | 100% | 0% | 88.04% | 91.67% | 57.1% | 100% | 94.53% | 100% | 100% | 100% | 94.64 |
| 89931 | RS Umum Daerah Kabupaten Kolaka Timur | 6 | 2023 | - | 93.5% | 100% | 100% | % | 51.28% | % | 100% | 100% | 93.37% | 100% | 100% | 100% | 87 |
| 89932 | RS Umum Daerah Dr. H. Chasan Boesoirie Ternate | 6 | 2023 | - | 80.64% | 79% | 100% | 75% | 42.42% | 3.33% | 86.38% | 100% | 80.94% | 93.75% | 96.52% | 100% | 99.21 |
| 89933 | RS Umum Daerah Perpetua J. Safanpo | 6 | 2023 | - | 70.5% | 72% | 99.16% | 0% | 100% | 0% | 100% | 88.24% | 64.27% | 100% | 100% | 100% | 77.93 |
| 89934 | RS AL Jala Ammari Makassar | 6 | 2023 | - | 93.5% | 98% | 98.46% | 100% | 88% | 0% | 80% | 100% | 98% | 82% | 100% | 0% | 80.2 |
| 89935 | RS Al Fatah | 6 | 2023 | - | 97.37% | 99% | 100% | 90.91% | 88.42% | 4.27% | 92.46% | 100% | 89.37% | 88.71% | 100% | 100% | 98 |
| 89936 | RS Hative | 6 | 2023 | - | 90% | 90% | 100% | % | 70% | % | 90% | 100% | 72% | 74% | 92% | 80% | 75 |
| 89937 | RS Ibu dan Anak Malebu Husada | 6 | 2023 | - | 83.87% | 90% | 100% | 100% | 84% | 0% | 84.25% | 100% | 86.53% | 68.75% | 100% | 100% | 80 |
| 89938 | RS Umum Daerah Kab.Konawe Utara | 6 | 2023 | - | 94.05% | 93% | 99.14% | 100% | 100% | 0% | 85.71% | 100% | 98.98% | 100% | 80.28% | 100% | 80.9 |
| 89939 | RS Ibu dan Anak Sentosa | 6 | 2023 | 11-10-2023 | 97.86% | 94% | 100% | 100% | 97.81% | 0% | 96.77% | 0% | 96.65% | 100% | 100% | 100% | 67 |
| 89940 | RS Siloam Makassar | 6 | 2023 | - | 99.71% | 100% | 100% | 100% | 54.07% | 6.95% | 100% | 100% | 99.8% | 100% | 100% | 100% | 95 |
| 89941 | RS Umum Sofifi | 6 | 2023 | - | 85.83% | 90% | 96.44% | % | 71.73% | % | 45.64% | 100% | 74.04% | 0% | 86.27% | 100% | 74 |
| 89942 | RS TNI Angkatan Laut dr. Soedibjo Sardadi | 6 | 2023 | - | 96% | 100% | 100% | 80% | 91.67% | 3.12% | 91.43% | 100% | 92.82% | 92.5% | 99.44% | 91.67% | 0 |
| 89943 | RS Bersalin Elim Makassar | 6 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 100% | 100% | 80 |
| 89944 | RS Umum Daerah Kabupaten Mamuju | 6 | 2023 | - | 81.06% | 94% | 100% | 100% | 60.09% | 3.85% | 88.94% | 90% | 71.83% | 77.16% | 96.06% | 100% | 84.72 |
| 89945 | RS Umum Daerah Kabupaten Bombana | 6 | 2023 | - | 88.52% | 88% | 91.27% | 75% | 43.3% | 6.36% | 89.33% | 100% | 92.54% | 100% | 89.89% | 0% | 86.2 |
| 89946 | RS Bhayangkara Kendari | 6 | 2023 | - | 91.5% | 100% | 100% | 2.03% | 84.21% | 2.03% | 95.12% | 100% | 91.13% | 91.3% | 100% | 88.24% | 83 |
| 89947 | RS Umum Daerah Pasangkayu | 6 | 2023 | - | 91% | 92% | 100% | 100% | 52.99% | 0% | 100% | 100% | 82.32% | 92.31% | 100% | 100% | 81.42 |
| 89948 | RS Khusus Gigi dan Mulut Universitas Hasanuddin | 6 | 2023 | 10-08-2024 | 83.5% | 95% | 100% | 0% | 72.01% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 80 |
| 89949 | RS Umum Daerah Paniai | 6 | 2023 | - | 72.5% | 90% | 79% | 100% | 75% | 0% | 100% | 100% | 75% | 75% | 76.32% | 0% | 0 |
| 89950 | RS Umum Daerah H.M.Djafar Harun | 6 | 2023 | - | 92.75% | 100% | 100% | 100% | 92.86% | 0% | 100% | 100% | 97.8% | 0% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.