Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 90001 | RS Umum Daerah Konawe | 6 | 2023 | - | 86.5% | 100% | 95.88% | 100% | 0% | 0% | 99.52% | 100% | 96% | 0% | 97.29% | 100% | 76.72 |
| 90002 | RS Umum Daerah DR. Ir. Iwan Bokings Kab. Boalemo | 6 | 2023 | - | 98.48% | 90% | 100% | 100% | 100% | 0% | 80% | 91.53% | 100% | 0% | 100% | 55% | 100 |
| 90003 | RS Umum Daerah Teluk Bintuni | 6 | 2023 | - | 78.61% | 90% | 96.17% | 31.25% | 68.51% | 0% | 86.91% | 100% | 92.02% | 90% | 82.81% | 75% | 100 |
| 90004 | RS Akademis Jaury | 6 | 2023 | - | 82% | 96% | 100% | 0% | 54.98% | 9.01% | 90.57% | 95.31% | 77.11% | 78.23% | 100% | 100% | 82.44 |
| 90005 | RS Umum Daerah Kaimana | 6 | 2023 | 08-04-2024 | 74% | 95% | 59% | 0% | 40% | 0% | 86% | 100% | 100% | 0% | 66% | 80% | 77 |
| 90006 | RS Benyamin Guluh Kolaka | 6 | 2023 | - | 89.12% | 89% | 98.1% | 100% | 68.84% | 0% | 90.75% | 100% | 90.94% | 96.83% | 100% | 100% | 83.5 |
| 90007 | RS Umum Daerah Kota Kendari | 6 | 2023 | - | 80.16% | 99% | 99.05% | 93.55% | 34.32% | 0% | 97.53% | 97.92% | 100% | 99.53% | 95.26% | 100% | 98.75 |
| 90008 | RS Umum Bunda pengharapan | 6 | 2023 | - | 85.04% | 91% | 98.88% | 100% | 48.61% | 12.67% | 65.27% | 100% | 94.33% | 91.18% | 98.22% | 100% | 94.6 |
| 90009 | RS Umum Karel Sadsuitubun | 6 | 2023 | - | 88.1% | 97% | 72.96% | 100% | 78.05% | 41.46% | 80.22% | 100% | 99.8% | 80% | 85.09% | 0% | 80 |
| 90010 | RS Antam Nikel Pomalaa | 6 | 2023 | - | 98.03% | 98% | 100% | 0% | 85.29% | 0% | 40% | 100% | 96.38% | 0% | 100% | 0% | 80 |
| 90011 | RSU Cahaya Medika Makassar | 6 | 2023 | 08-08-2024 | 99.42% | 100% | 99.38% | 85.48% | 89.66% | 2.6% | 98.74% | 100% | 100% | 100% | 100% | 0% | 98.8 |
| 90012 | RS Umum Daerah Kondosapata Kab. Mamasa | 6 | 2023 | - | 85% | 90% | 40% | 0% | 50% | 0% | 100% | 0% | 98.51% | 66.67% | 66.67% | 100% | 0 |
| 90013 | RS St. Carolus Borromeus | 6 | 2023 | - | 72.62% | 86% | 100% | 100% | 45.61% | 0% | 48.36% | 100% | 98.88% | 82.43% | 100% | 100% | 92.32 |
| 90014 | RS Umum Ceria | 6 | 2023 | - | 88% | 95% | 95% | 100% | 40.79% | 3.33% | 12% | 100% | 87.56% | 93.5% | 93.2% | 0% | 86 |
| 90015 | RS Umum Daerah Drs. Jacobus Luna, M.Si | 6 | 2023 | - | 95.56% | 100% | 100% | 100% | 83.33% | 0% | 84.57% | 93.33% | 90.91% | 100% | 100% | 100% | 250 |
| 90016 | RS Umum Daerah Brigjed H. Hasan Basry Kandangan | 6 | 2023 | - | 95.32% | 97% | 99.47% | 100% | 83.33% | 4.05% | 89.71% | 100% | 95.75% | 97.67% | 97.6% | 100% | 87.26 |
| 90017 | RS Umum Daerah Pratama Sendawar | 6 | 2023 | - | 67.3% | 98% | 68.54% | 0% | 94.74% | 0% | 0% | 100% | 51.39% | 0% | 0% | 0% | 85.7 |
| 90018 | RS Jiwa Naimata | 6 | 2023 | - | 87.5% | 92% | 84.38% | 0% | 70.59% | 0% | 53.41% | 0% | 0% | 76.32% | 100% | 100% | 82.89 |
| 90019 | RS Umum Daerah Sambas | 6 | 2023 | - | 85% | 90% | 100% | 100% | 81% | 0% | 83.33% | 100% | 85% | 80% | 98.33% | 80% | 85 |
| 90020 | RS Ibu dan Anak Permata Bunda | 6 | 2023 | - | 89% | 100% | 100% | 83.33% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | 80.15 |
| 90021 | RS Islam Siti Hajar | 6 | 2023 | - | 85% | 91% | 100% | 0% | 89.39% | 1.72% | 77% | 100% | 95.65% | 84.84% | 100% | 100% | 88 |
| 90022 | RS Ibu dan Anak Permata Hati | 6 | 2023 | - | 93% | 90% | 98.2% | 92.31% | 91.67% | 96.55% | 97.75% | 100% | 97.9% | 95.74% | 100% | 93.18% | 88.7 |
| 90023 | RS Umum Daerah H Damanhuri Barabai | 6 | 2023 | - | 88% | 97% | 100% | 92.86% | 100% | 6.67% | 74.33% | 100% | 91.96% | 100% | 98.94% | 100% | 88.75 |
| 90024 | Siloam Hospitals Mataram | 6 | 2023 | - | 89.61% | 100% | 100% | 0% | 64.04% | 0% | 86.57% | 100% | 100% | 71.43% | 100% | 100% | 0 |
| 90025 | RS Santa Elizabeth | 6 | 2023 | 02-07-2025 | 100% | 89% | 100% | 0% | 87.75% | 0% | 90% | 100% | 100% | 82% | 100% | 100% | 87 |
| 90026 | RS Kartini | 6 | 2023 | - | 98.92% | 100% | 100% | 0% | 83.17% | 2.59% | 73.5% | 100% | 100% | 100% | 100% | 100% | 72.6 |
| 90027 | RS Umum Daerah Daha Sejahtera | 6 | 2023 | - | 82.5% | 85% | 99.24% | 71.43% | 89.03% | 0% | 100% | 100% | 95% | 84.21% | 100% | 0% | 88.58 |
| 90028 | RS Umum Daerah Pambalah Batung | 6 | 2023 | - | 76% | 94% | 100% | 100% | 55.46% | 0% | 89.48% | 100% | 82.96% | 89.38% | 100% | 100% | 79 |
| 90029 | RS Mamami | 6 | 2023 | - | 93.5% | 90% | 86.67% | 100% | 80% | 0% | 93.33% | 100% | 98.39% | 80% | 100% | 100% | 0 |
| 90030 | RS Umum Daerah Aji Muhammad Parikesit | 6 | 2023 | - | 77.78% | 98% | 97.96% | 100% | 46.39% | 1.57% | 76.25% | 99.09% | 99.96% | 100% | 100% | 100% | 85 |
| 90031 | RS Umum Daerah Harapan Insan Sendawar | 6 | 2023 | - | 85.39% | 100% | 100% | 100% | 73.86% | 3.35% | 99.62% | 100% | 98.69% | 0% | 100% | 100% | 81.4 |
| 90032 | RS Mulia Amuntai | 6 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 0% | 0% | 98 |
| 90033 | RS Umum Daerah Teluk Keramat | 6 | 2023 | - | 68.68% | 85% | 100% | 0% | 100% | 0% | 52.5% | 100% | 100% | 0% | 100% | 100% | 91.38 |
| 90034 | RS Umum Daerah Pemangkat | 6 | 2023 | - | 94.77% | 98% | 99.9% | 100% | 8.78% | 1.59% | 77.62% | 97.6% | 87.6% | 77.97% | 100% | 0% | 82.73 |
| 90035 | RS Umum Daerah Sultan Suriansyah Banjarmasin | 6 | 2023 | - | 99.75% | 93% | 100% | 96.15% | 31.89% | 1.69% | 92.69% | 100% | 95.05% | 75.47% | 100% | 100% | 88.44 |
| 90036 | RS Umum Almansyur Medika Banjarbaru | 6 | 2023 | - | 85% | 94% | 100% | 100% | 85.19% | 100% | 87.1% | 100% | 97.99% | 80.65% | 100% | 100% | 70 |
| 90037 | RS Umum Daerah Tanjung Selor | 6 | 2023 | - | 83.87% | 93% | 98.81% | 100% | 67.19% | 0% | 85.71% | 95.68% | 100% | 0% | 97.33% | 100% | 82.19 |
| 90038 | RS Ibu dan Anak Annisa | 6 | 2023 | - | 87.8% | 87% | 100% | 0% | 63.14% | 6.25% | 66.67% | 100% | 99.7% | 100% | 100% | 100% | 90.19 |
| 90039 | RS Umum Daerah Waingapu | 6 | 2023 | - | 68% | 100% | 96.88% | 0% | 91.63% | 0% | 100% | 97.96% | 100% | 0% | 100% | 0% | 90.93 |
| 90040 | RS Umum Penyangga Perbatasan Betun | 6 | 2023 | - | 84.27% | 98% | 92.07% | 80% | 51.96% | 0% | 87.4% | 100% | 86.77% | 66.67% | 63% | 100% | 75 |
| 90041 | RS Tk. IV 09.07.04 Atambua | 6 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 72.5% | 0% | 94.83% | 50% | 100% | 92.5% | 200 |
| 90042 | RS Bio Medika | 6 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 100% | 0 |
| 90043 | RS Daerah Kalabahi | 6 | 2023 | 02-06-2024 | 91.5% | 100% | 99.94% | 60% | 99.91% | 21.88% | 81.44% | 99.55% | 95.9% | 100% | 100% | 0% | 88.91 |
| 90044 | RS Umum Daerah Kota Mataram | 6 | 2023 | - | 91% | 97% | 100% | 100% | 99.03% | 0% | 85.18% | 100% | 98.36% | 98% | 100% | 100% | 95 |
| 90045 | RS Bhayangkara Tk. III Banjarmasin | 6 | 2023 | - | 100% | 100% | 100% | 100% | 86.67% | 0% | 86.76% | 100% | 98.19% | 85.71% | 100% | 100% | 0 |
| 90046 | RS Umum Nirwana | 6 | 2023 | - | 95% | 85% | 90% | 91.67% | 90.5% | 13.33% | 86.67% | 97.96% | 86% | 73% | 82% | 100% | |
| 90047 | RS Umum Mola | 6 | 2023 | - | 94% | 100% | 100% | % | 93.75% | % | 100% | 100% | 100% | 100% | 100% | 100% | |
| 90048 | RS Kristen Lindimara | 6 | 2023 | - | 91% | 100% | 100% | 40% | 89.9% | 23.68% | 92.46% | 100% | 84.37% | 0% | 100% | 0% | 90 |
| 90049 | RS Bhayangkara Mataram | 6 | 2023 | - | 97.5% | 99% | 98% | 100% | 96.03% | 0% | 96.67% | 100% | 96.79% | 94.76% | 96.19% | 100% | 96 |
| 90050 | RS Umum Daerah Lewoleba | 6 | 2023 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.