Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 901 | RS Umum Daerah Dabo Kabupaten Lingga | 1 | 2026 | 71.93% | 90% | 100% | 100% | 77.8% | 0% | 100% | 89.47% | 0% | 0% | 100% | 100% | 0 |
| 902 | RS Umum Daerah Ciawi | 1 | 2026 | 76.24% | 86% | 100% | 0% | 65.95% | 2.26% | 88% | 91.9% | 93.12% | 48.33% | 100% | 100% | 0 |
| 903 | RS Umum Daerah Cibinong | 1 | 2026 | 93.76% | 95% | 99.99% | 100% | 75.84% | 2.65% | 82.73% | 99.45% | 98.45% | 90.91% | 100% | 100% | 0 |
| 904 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 1 | 2026 | 82.5% | 100% | 100% | 80% | 94.93% | 5.26% | 94.41% | 100% | 80.83% | 100% | 100% | 100% | 0 |
| 905 | RS Umum Hermina Mekarsari | 1 | 2026 | 87.07% | 100% | 100% | 100% | 53.15% | 4.73% | 89.37% | 100% | 100% | 100% | 100% | 100% | 0 |
| 906 | RS Umum Daerah Muhammad Zein | 1 | 2026 | 80.5% | 100% | 99.66% | 0% | 73.42% | 5.88% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 907 | RS Umum Medika Dramaga | 1 | 2026 | 79.74% | 82% | 100% | 0% | 86.25% | 7.77% | 60.52% | 100% | 100% | 68.09% | 100% | 100% | 0 |
| 908 | RS Primaya Bhakti Wara | 1 | 2026 | 92.17% | 100% | 97.37% | 100% | 100% | 0% | 100% | 99.1% | 99.9% | 67.44% | 81.76% | 100% | 0 |
| 909 | RS Umum Rumah Sehat Terpadu Dompet Dhuafa | 1 | 2026 | 96.39% | 100% | 100% | 50% | 96.6% | 0% | 90.91% | 100% | 97.43% | 80% | 100% | 100% | 0 |
| 910 | RS Umum Daerah RH. Satibi | 1 | 2026 | 72.18% | 73% | 91.22% | 85.71% | 82.32% | 0.24% | 94.18% | 100% | 94.29% | 82% | 88.87% | 100% | 0 |
| 911 | RS Ibu dan Anak Muhaya | 1 | 2026 | 97.5% | 85% | 97.5% | 90% | 92.5% | 14% | 90% | 90% | 90% | 90% | 93.33% | 90% | 0 |
| 912 | RS Sentosa | 1 | 2026 | 100% | 100% | 100% | 100% | 70.89% | 5.59% | 56.31% | 100% | 98.96% | 76.32% | 100% | 100% | 0 |
| 913 | RS Umum Mitra Medika | 1 | 2026 | 85.53% | 100% | 100% | 0% | 78.57% | 0% | 71.43% | 0% | 89.29% | 0% | 100% | 100% | 0 |
| 914 | RS Umum Mary Cileungsi Hijau | 1 | 2026 | 97.89% | 100% | 100% | 89.74% | 84.92% | 0% | 85.36% | 100% | 99.79% | 74.44% | 100% | 100% | 0 |
| 915 | RS Umum Citama | 1 | 2026 | 84.64% | 93% | 99.99% | 100% | 88.75% | 4.69% | 100% | 100% | 99.7% | 80% | 99.48% | 100% | 0 |
| 916 | RS Ibu dan Anak Dzakirah | 1 | 2026 | 98% | 100% | 100% | 100% | 95.54% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 917 | RS Umum Islam Bogor | 1 | 2026 | 85.29% | 100% | 100% | 0% | 73.79% | 4.24% | 75.17% | 100% | 98.25% | 81.25% | 100% | 100% | 0 |
| 918 | RS Ibu dan Anak Rona | 1 | 2026 | 96.47% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 919 | RS dr. Abdul Radjak Cileungsi | 1 | 2026 | 90.38% | 95% | 100% | 100% | 88.24% | 3.33% | 72.25% | 100% | 98.24% | 92% | 100% | 97.21% | 0 |
| 920 | RS Umum Bunda Margonda | 1 | 2026 | 85.94% | 100% | 100% | 100% | 29% | 0.42% | 68.39% | 100% | 100% | 83.33% | 0% | 100% | 0 |
| 921 | RS Umum Daerah Depati Hamzah | 1 | 2026 | 87.94% | 98% | 100% | 100% | 76.74% | 0% | 100% | 99.57% | 99.9% | 100% | 100% | 0% | 0 |
| 922 | RS Umum Meilia | 1 | 2026 | 85.5% | 96% | 100% | 100% | 76.81% | 15.15% | 45.68% | 100% | 99.77% | 83.33% | 100% | 100% | 0 |
| 923 | RS Bakti Timah Pangkalpinang | 1 | 2026 | 94.19% | 94% | 99.98% | 100% | 81.66% | 0% | 87.08% | 100% | 88.68% | 100% | 99.74% | 100% | 0 |
| 924 | RS Umum Sentra Medika Cibinong | 1 | 2026 | 88.72% | 96% | 100% | 100% | 50.39% | 20.18% | 53.61% | 100% | 99.96% | 100% | 100% | 100% | 0 |
| 925 | RS Umum Port Medical Center | 1 | 2026 | 91.42% | 99% | 100% | 0% | 100% | 0% | 52.2% | 100% | 99.35% | 100% | 100% | 100% | 0 |
| 926 | RS Umum Camatha Sahidya | 1 | 2026 | 91% | 90% | 100% | 100% | 81.71% | 0% | 81.18% | 100% | 100% | 82.61% | 100% | 100% | 0 |
| 927 | RS Umum Mitra Keluarga Kelapa Gading | 1 | 2026 | 88.18% | 100% | 100% | % | 91.31% | 0% | 99.42% | 100% | 100% | 0% | 100% | 100% | 0 |
| 928 | RS Ibu dan Anak Frisdhy Angel | 1 | 2026 | 93% | 100% | 100% | 0% | 93.02% | 0% | 92.86% | 100% | 100% | 100% | 100% | 0% | 0 |
| 929 | RS Umum Puri Medika | 1 | 2026 | 92.57% | 95% | 98.96% | 100% | 67.58% | 0% | 82.76% | 100% | 80.47% | 87.09% | 93.68% | 80% | 0 |
| 930 | RS Khusus Ibu dan Anak Eka Family | 1 | 2026 | 100% | 99% | 100% | 0% | 94.02% | 0% | 80% | 100% | 100% | 0% | 100% | 100% | 0 |
| 931 | RS Umum Soedarsono Darmosoewito | 1 | 2026 | 100% | 100% | 100% | 0% | 85.56% | 0% | 100% | 100% | 91.5% | 0% | 100% | 0% | 0 |
| 932 | RS Umum Pantai Indah Kapuk | 1 | 2026 | 86.86% | 100% | 100% | 0% | 95.4% | 7.87% | 93.42% | 96.12% | 97.3% | 93.33% | 100% | 100% | 0 |
| 933 | RS Umum Awal Bros Batam | 1 | 2026 | 95% | 100% | 100% | 100% | 97.36% | 4.51% | 80.65% | 100% | 97.29% | 100% | 100% | 100% | 0 |
| 934 | RS Umum Daerah Encik Mariyam | 1 | 2026 | 93.5% | 100% | 100% | 50% | 78.47% | 4.35% | 99.26% | 100% | 97.74% | 96.55% | 100% | 0% | 0 |
| 935 | RS Umum Royal Progress | 1 | 2026 | 96% | 100% | 100% | 0% | 97.73% | 5.95% | 82.14% | 100% | 95.27% | 0% | 100% | 100% | 0 |
| 936 | RS Umum Daerah Embung Fatimah Kota Batam | 1 | 2026 | 73.17% | 61% | 100% | 0% | 83.33% | 5.83% | 91.39% | 100% | 88.28% | 0% | 100% | 100% | 0 |
| 937 | RS Islam Jakarta Sukapura | 1 | 2026 | 85.02% | 100% | 100% | 100% | 99.33% | 0.31% | 76.95% | 100% | 87.18% | 91.8% | 100% | 100% | 0 |
| 938 | RS Umum Daerah Raja Ahmad Tabib | 1 | 2026 | 86.46% | 100% | 100% | 0% | 62.15% | 0% | 81.19% | 100% | 100% | 100% | 100% | 100% | 0 |
| 939 | RS Umum Satya Negara | 1 | 2026 | 99.64% | 100% | 100% | 0% | 78.85% | 0% | 40.7% | 100% | 85.01% | 100% | 100% | 100% | 0 |
| 940 | RS Umum Hermina Podomoro | 1 | 2026 | 88.77% | 94% | 100% | 100% | 88.17% | 0% | 87.1% | 100% | 100% | 83.87% | 100% | 0% | 0 |
| 941 | RS Umum Daerah Kota Tanjung Pinang | 1 | 2026 | 90% | 88% | 100% | 95.35% | 84.44% | 0% | 83.48% | 100% | 99.92% | 100% | 100% | 100% | 0 |
| 942 | RS Sukmul Sisma Medika | 1 | 2026 | 84.58% | 100% | 100% | 100% | 74.24% | 0% | 40.51% | 100% | 100% | 100% | 80% | 100% | 0 |
| 943 | Rumkital dr. Midiyato Suratani | 1 | 2026 | 88% | 89% | 98.5% | 100% | 80.77% | 1.46% | 9.92% | 93.33% | 10.36% | 80% | 98.8% | 100% | 0 |
| 944 | RS Umum Pluit | 1 | 2026 | 98.44% | 100% | 100% | 0% | 80.48% | 0% | 94.46% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 945 | RS Umum Bhakti Yudha | 1 | 2026 | 98.07% | 100% | 100% | 0% | 85.44% | 0.48% | 81.93% | 100% | 94.77% | 92.31% | 100% | 100% | 0 |
| 946 | RS Umum Budi Kemuliaan Batam | 1 | 2026 | 98.72% | 98% | 99.47% | 100% | 98.96% | 0.85% | 94.39% | 100% | 99.84% | 50% | 100% | 100% | 0 |
| 947 | RS Paru Dr. M. Goenawan Partowidigdo | 1 | 2026 | 90.51% | 100% | 100% | 100% | 97.01% | 1.83% | 94.1% | 100% | 94.33% | 94.71% | 100% | 100% | 0 |
| 948 | RS Mata JEC Primasana @Tanjung Priok | 1 | 2026 | 86.5% | 100% | 100% | 0% | 42.27% | 4.85% | 100% | 100% | 100% | 85.11% | 100% | 100% | 0 |
| 949 | RS Umum Santa Elisabeth Batam | 1 | 2026 | 89.63% | 100% | 100% | 100% | 89.31% | 1.01% | 94.91% | 100% | 98.03% | 50% | 100% | 0% | 0 |
| 950 | RS Umum Daerah Tanjung Priok | 1 | 2026 | 85.04% | 100% | 100% | 100% | 91.57% | 15.89% | 71.8% | 100% | 85.2% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.