Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 951 | RS Umum Harapan Bunda Batam | 1 | 2026 | 92.14% | 100% | 100% | 100% | 93.4% | 0% | 84.28% | 98.03% | 73.92% | 83.33% | 100% | 100% | 0 |
| 952 | RS Umum Daerah Cilincing | 1 | 2026 | 95% | 100% | 100% | 100% | 94.95% | 2.14% | 80.97% | 100% | 100% | 100% | 100% | 100% | 0 |
| 953 | RS Umum Daerah Pademangan | 1 | 2026 | 90.24% | 95% | 100% | 0% | 85.16% | 0% | 69.1% | 100% | 86.52% | 100% | 100% | 100% | 0 |
| 954 | RS Umum Gading Pluit | 1 | 2026 | 100% | 99% | 98.43% | 0% | 0% | 0% | 35.74% | 100% | 97.22% | 80% | 100% | 100% | 0 |
| 955 | RS Umum Daerah Tugu Koja | 1 | 2026 | 92.61% | 99% | 100% | 0% | 100% | 0.62% | 84.06% | 100% | 94.68% | 100% | 100% | 100% | 0 |
| 956 | RS Umum Charis Medika | 1 | 2026 | 93.5% | 88% | 100% | 77.78% | 96.46% | 100% | 93.94% | 100% | 95.04% | 100% | 100% | 100% | 0 |
| 957 | RS Umum Duta Indah | 1 | 2026 | 85.28% | 99% | 97.8% | 100% | 83.08% | 0% | 86.17% | 100% | 89.16% | 95.83% | 95.93% | 100% | 0 |
| 958 | RS Umum Graha Hermine | 1 | 2026 | 96% | 100% | 100% | 91.67% | 81.71% | 0% | 83.48% | 100% | 86.08% | 86.96% | 100% | 100% | 0 |
| 959 | RS Umum Pekerja | 1 | 2026 | 85.44% | 93% | 100% | 100% | 100% | 0.6% | 49.05% | 100% | 100% | 82.46% | 100% | 100% | 0 |
| 960 | RS Khusus Ibu dan Anak Eka Grand Family | 1 | 2026 | 91.33% | 100% | 100% | 0% | 77.07% | 0% | 87.8% | 100% | 99.72% | 0% | 100% | 100% | 0 |
| 961 | RS Umum Santa Elisabeth Batam Kota | 1 | 2026 | 84.33% | 100% | 100% | 100% | 92.26% | 0% | 98.52% | 100% | 99.94% | 82.76% | 100% | 100% | 0 |
| 962 | RS Umum Firdaus | 1 | 2026 | 91.53% | 100% | 100% | 100% | 89% | 0% | 90% | 100% | 100% | 70% | 100% | 100% | 0 |
| 963 | RS Griya Medika | 1 | 2026 | 97% | 100% | 100% | 85.71% | 82.98% | 3.57% | 87.5% | 100% | 82.48% | 82.61% | 100% | 100% | 0 |
| 964 | RS Badan Pengusahaan Batam | 1 | 2026 | 85.71% | 100% | 99.89% | 80% | 82.35% | 0% | 95.93% | 100% | 93.9% | 95.24% | 99.84% | 100% | 0 |
| 965 | RS Ibu dan Anak Santa Anna | 1 | 2026 | 86.28% | 96% | 100% | 100% | 86.1% | 0% | 56.71% | 100% | 76.71% | 82.58% | 82.58% | 100% | 0 |
| 966 | RS Gigi dan Mulut Maranatha | 1 | 2026 | 98.83% | 100% | 100% | 0% | 90.88% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 967 | RS Belleza Kedaton Bandar Lampung | 1 | 2026 | 100% | 100% | 84.7% | 100% | 84.21% | 0% | 94.14% | 100% | 85.07% | 82.64% | 97.64% | 79.89% | 0 |
| 968 | RS Umum Humana Prima | 1 | 2026 | 86.16% | 100% | 100% | 100% | 52.5% | 0% | 50.16% | 100% | 98.86% | 0% | 100% | 100% | 0 |
| 969 | RS Umum Daerah Cicalengka | 1 | 2026 | 91.59% | 100% | 100% | 100% | 35.8% | 2.34% | 96.92% | 98.01% | 99.99% | 86.67% | 100% | 100% | 0 |
| 970 | RS Mata Lampung Eye Center (LEC) | 1 | 2026 | 95.5% | 95% | 97.5% | 0% | 95.5% | 0.5% | 97.5% | 0% | 100% | 100% | 100% | 100% | 0 |
| 971 | RS Umum Daerah Oto Iskandar Di Nata | 1 | 2026 | 88% | 90% | 100% | 53.33% | 77.25% | 0.78% | 100% | 100% | 99.99% | 80% | 100% | 90% | 0 |
| 972 | RS Umum Daerah Ahmad Yani Metro | 1 | 2026 | 98.77% | 93% | 99.89% | 0% | 78.51% | 0.18% | 93.28% | 99.68% | 97.14% | 100% | 100% | 100% | 0 |
| 973 | RS Umum Daerah Welas Asih Provinsi Jawa Barat | 1 | 2026 | 99.9% | 100% | 100% | 91.67% | 76.82% | 0.45% | 83.73% | 100% | 100% | 98.55% | 100% | 100% | 0 |
| 974 | RSU Assalam | 1 | 2026 | 86.5% | 93% | 100% | 85.96% | 70.5% | 0% | 75.17% | 78.95% | 97.97% | 100% | 100% | 88.89% | 0 |
| 975 | RS Umum Kebonjati | 1 | 2026 | 86.32% | 95% | 95.25% | 100% | 80.77% | 1.24% | 84.44% | 95.69% | 94.38% | 79.45% | 98.61% | 100% | 0 |
| 976 | RS Umum Muhammadiyah Metro | 1 | 2026 | 97.73% | 100% | 100% | 0% | 97.37% | 0% | 73.24% | 91.6% | 88.33% | 89.74% | 100% | 100% | 0 |
| 977 | RS Umum Daerah Majalaya | 1 | 2026 | 89.07% | 100% | 100% | 57.14% | 86.34% | 0% | 98.45% | 100% | 97.96% | 89.19% | 100% | 100% | 0 |
| 978 | RS Ibu dan Anak Anugerah Medical Center Metro | 1 | 2026 | 99% | 100% | 100% | 100% | 90.97% | 0% | 91.44% | 100% | 98.29% | 100% | 100% | 100% | 0 |
| 979 | RS Bhayangkara Cianjur | 1 | 2026 | 46.5% | 100% | 100% | 100% | 100% | 3.33% | 92.5% | 100% | 100% | 100% | 100% | 100% | 0 |
| 980 | RS Umum Daerah Pagelaran | 1 | 2026 | 92.33% | 95% | 100% | 92.31% | 94.92% | 0% | 96.92% | 99.36% | 96.45% | 87.5% | 100% | 100% | 0 |
| 981 | RS Umum Dr. Hafiz | 1 | 2026 | 86.85% | 100% | 99.71% | 86.26% | 91.8% | 0.26% | 99.5% | 100% | 97.69% | 95.65% | 100% | 100% | 0 |
| 982 | RS Ibu dan Anak Asih Kota Metro | 1 | 2026 | 99% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.6% | 100% | 100% | 0% | 0 |
| 983 | RS Umum Daerah Cimacan | 1 | 2026 | 94.5% | 100% | 100% | 100% | 80.87% | 63.09% | 93.37% | 100% | 97.06% | 90.91% | 100% | 100% | 0 |
| 984 | RS Umum Islam Metro | 1 | 2026 | 98.43% | 98% | 93.75% | 100% | 97.2% | 0% | 94.05% | 100% | 92.81% | 87.5% | 100% | 80% | 0 |
| 985 | RS Umum Bumi Waras | 1 | 2026 | 85% | 100% | 100% | 50% | 30% | 0% | 93.63% | 100% | 90.32% | 89.13% | 94.9% | 87.5% | 0 |
| 986 | RS Umum Daerah KHZ Musthafa Kabupaten Tasikmalaya | 1 | 2026 | 94.01% | 94% | 100% | 100% | 72.47% | 2.99% | 62.41% | 98.01% | 92.59% | 96.25% | 92.74% | 100% | 0 |
| 987 | RS Umum Daerah dr. Soekardjo | 1 | 2026 | 83.68% | 94% | 99.95% | 0% | 87.25% | 1.27% | 85.5% | 100% | 92.01% | 86.36% | 99.46% | 100% | 0 |
| 988 | RS Umum Advent Bandar Lampung | 1 | 2026 | 85.61% | 100% | 100% | 100% | 87.81% | 0.95% | 60.41% | 94.59% | 97.22% | 81.82% | 100% | 86.96% | 0 |
| 989 | RS Umum Intan Husada | 1 | 2026 | 99.63% | 100% | 100% | 100% | 97.93% | 1.54% | 85.53% | 100% | 72% | 100% | 100% | 100% | 0 |
| 990 | RS Urip Sumoharjo | 1 | 2026 | 86.69% | 100% | 100% | 100% | 96.67% | 3.27% | 100% | 100% | 98.97% | 100% | 100% | 89.74% | 0 |
| 991 | RS Umum Annisa Queen | 1 | 2026 | 82.5% | 78% | 77.5% | 0% | 80% | 0% | 77.5% | 79.17% | 80% | 76% | 80% | 80% | 0 |
| 992 | RS Umum Nurhayati Garut | 1 | 2026 | 86% | 96% | 100% | 100% | 86.5% | 0% | 82.81% | 100% | 97.25% | 100% | 100% | 100% | 0 |
| 993 | RS Umum Graha Husada | 1 | 2026 | 99% | 100% | 100% | 100% | 90% | 0% | 100% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 994 | RS Ibu dan Anak Grha Bunda | 1 | 2026 | 97.18% | 96% | 99.78% | 100% | 76% | 0% | 71.19% | 64.1% | 99.09% | 95.65% | 100% | 0% | 0 |
| 995 | RS Umum Bintang Amin | 1 | 2026 | 80.5% | 95% | 100% | 100% | 95.21% | 2.09% | 79.44% | 100% | 95.81% | 86.89% | 100% | 100% | 0 |
| 996 | Rumah Sakit TK.IV 03.07.04 Guntur | 1 | 2026 | 74.74% | 95% | 100% | 100% | 87.78% | 2.04% | 90.42% | 100% | 96.6% | 100% | 100% | 88.89% | 0 |
| 997 | RS Umum Daerah dr. Slamet Garut | 1 | 2026 | 61.78% | 63% | 98.92% | 59.68% | 74.34% | 3.05% | 67.5% | 97.85% | 99.11% | 73.68% | 82.02% | 94.52% | 0 |
| 998 | RS Umum TNI AU Lanud Sulaiman | 1 | 2026 | 98.45% | 98% | 100% | 0% | 100% | 0% | 88.47% | 100% | 97.62% | 100% | 100% | 0% | 0 |
| 999 | RS Ibu dan Anak Restu Bunda | 1 | 2026 | 88.83% | 98% | 100% | 100% | 95.41% | 4.12% | 67.92% | 100% | 100% | 97.11% | 99.73% | 94.54% | 0 |
| 1000 | RS Umum Daerah Kesehatan Kerja | 1 | 2026 | 76.67% | 83% | 100% | 100% | 59.28% | 0% | 94.52% | 100% | 92.17% | 77.78% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.