Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 90351 | RS Umum Mohammad Noer Pamekasan | 6 | 2023 | - | 97.73% | 100% | 100% | 100% | 70.21% | 1.89% | 92.14% | 100% | 85.37% | 67.44% | 100% | 100% | 87.75 |
| 90352 | RS Katolik Budi Rahayu | 6 | 2023 | - | 87.5% | 100% | 100% | 0% | 91.17% | 0% | 59.95% | 100% | 98.05% | 80% | 100% | 100% | 0 |
| 90353 | RS Semen Gresik | 6 | 2023 | 02-05-2024 | 97.96% | 100% | 100% | 100% | 98.93% | 0% | 74.8% | 100% | 77.64% | 89.5% | 100% | 100% | 84.59 |
| 90354 | RS Ibu dan Anak Husada Bunda | 6 | 2023 | - | 92% | 82% | 95% | 0% | 85.71% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 90355 | RS Umum Mabarrot MWC NU | 6 | 2023 | - | 91.11% | 90% | 99.01% | 100% | 64.29% | 0% | 69.06% | 100% | 96.88% | 95.24% | 76.19% | 100% | 85.92 |
| 90356 | RS Umum Daha Husada | 6 | 2023 | - | 95.11% | 90% | 98.17% | 0% | 24.59% | 0% | 95.45% | 100% | 80.47% | 87.5% | 74.12% | 100% | 80.74 |
| 90357 | RS Ibu dan Anak Aisyiyah | 6 | 2023 | - | 94.05% | 100% | 100% | 100% | 100% | 0% | 97.62% | 100% | 100% | 97.73% | 100% | 0% | 82.75 |
| 90358 | RS Umum Panti Waluya Sawahan Malang | 6 | 2023 | - | 95.07% | 99% | 99.19% | 0% | 98.47% | 0.81% | 94.62% | 90% | 84.4% | 0% | 97.56% | 100% | 86.67 |
| 90359 | RS Umum Ratih | 6 | 2023 | - | 89.5% | 76% | 95% | 88.89% | 86.67% | 33.33% | 75.38% | 100% | 98.67% | 86.67% | 92.59% | 80% | 0 |
| 90360 | RS Petrokimia Gresik Driyorejo | 6 | 2023 | - | 97.52% | 98% | 100% | 100% | 90.36% | 0% | 78.1% | 97.33% | 100% | 100% | 100% | 100% | 88.6 |
| 90361 | RS Umum Islam Aisyiyah Malang | 6 | 2023 | - | 88.21% | 100% | 100% | 100% | 40.75% | 0% | 61.87% | 100% | 95.24% | 100% | 98.92% | 90% | 0 |
| 90362 | RS Baptis Kediri | 6 | 2023 | - | 94.37% | 100% | 100% | 0% | 42.64% | 0% | 83.56% | 98.62% | 98.68% | 82.61% | 99.92% | 100% | 85.06 |
| 90363 | RS PKU Muhammadiyah Sekapuk | 6 | 2023 | - | 94.92% | 98% | 99.89% | 100% | 91.14% | 0% | 100% | 90.78% | 90.63% | 83.33% | 100% | 100% | 86.025 |
| 90364 | RS Umum Anna Medika Madura | 6 | 2023 | - | 55.27% | 63% | 100% | 0% | 37.88% | 2.35% | 46.8% | 100% | 94.04% | 50% | 100% | 0% | 155 |
| 90365 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 6 | 2023 | - | 85% | 100% | 100% | 100% | 80.27% | 0% | 95.83% | 100% | 100% | 0% | 66.67% | 100% | 0 |
| 90366 | RS Umum Panti Nirmala | 6 | 2023 | - | 99.71% | 99% | 100% | 100% | 95.76% | 0% | 89.73% | 93.58% | 99.48% | 89.96% | 99.67% | 100% | 82.2 |
| 90367 | RS Muhammadiyah Gresik | 6 | 2023 | - | 97.78% | 100% | 100% | 100% | 95.04% | 0.51% | 59.79% | 100% | 96.39% | 100% | 100% | 100% | 82 |
| 90368 | RS Umum Daerah Kilisuci | 6 | 2023 | - | 93.36% | 100% | 100% | 100% | 100% | 0% | 97.46% | 100% | 99.71% | 100% | 100% | 100% | 98.97 |
| 90369 | RS Umum Sumekar | 6 | 2023 | - | 93.54% | 100% | 100% | 100% | 81.82% | 0% | 73.09% | 100% | 99.24% | 95.33% | 100% | 84.38% | 112 |
| 90370 | RS Islam Garam Kalianget | 6 | 2023 | - | 82.46% | 100% | 100% | 75% | 84.72% | 0% | 89.32% | 99.19% | 80.47% | 0% | 100% | 100% | 88.5 |
| 90371 | RS Umum Lirboyo | 6 | 2023 | - | 82.5% | 100% | 87.88% | 100% | 80.4% | 0% | 80.47% | 100% | 100% | 75% | 98.68% | 100% | 89 |
| 90372 | RS Umum Permata Bunda | 6 | 2023 | - | 84% | 83% | 100% | 100% | 93.89% | 0% | 65.38% | 100% | 85.82% | 80.53% | 100% | 100% | 89.1 |
| 90373 | RS Umum Lukas | 6 | 2023 | - | 99% | 100% | 100% | 0% | 93.33% | 100% | 90% | 100% | 94% | 96.67% | 100% | 100% | 0 |
| 90374 | RS Umum Wates Husada | 6 | 2023 | - | 80.47% | 86% | 100% | 100% | 97.56% | 4.48% | 100% | 100% | 99.72% | 84.21% | 100% | 100% | 86.24 |
| 90375 | RS Umum Daerah Mardi Waluyo | 6 | 2023 | - | 91.29% | 99% | 99.93% | 100% | 60.76% | 0% | 90.34% | 99.12% | 95% | 79.17% | 98.27% | 0% | 81.73 |
| 90376 | RS Umum Lavalette Malang | 6 | 2023 | - | 99.15% | 100% | 99.96% | 100% | 100% | 0% | 72.86% | 100% | 96.22% | 82.14% | 100% | 100% | 84 |
| 90377 | RS Ibu dan Anak Nirmala Kediri | 6 | 2023 | - | 99.23% | 99% | 100% | 100% | 90.95% | 0% | 83.01% | 100% | 99.63% | 99.08% | 100% | 0% | 89 |
| 90378 | RS Umum Daerah Syarifah Ambami Rato Ebu | 6 | 2023 | - | 85.14% | 99% | 96.3% | 60% | 81.45% | 1.63% | 80.97% | 100% | 90.92% | 80.46% | 96.44% | 100% | 81.39 |
| 90379 | RS Denisa | 6 | 2023 | - | 88% | 100% | 100% | 100% | 81.71% | 0% | 96.1% | 100% | 98.6% | 90% | 100% | 100% | 81 |
| 90380 | RS Fathma Medika | 6 | 2023 | - | 97.24% | 99% | 100% | 100% | 80.4% | 0% | 60.16% | 100% | 94.44% | 100% | 100% | 100% | 79.38 |
| 90381 | RS Khusus Bedah Al Ishaqiy | 6 | 2023 | 01-01-1970 | 86% | 95% | 100% | 0% | 96% | 0% | 80% | 100% | 80% | 80% | 100% | 100% | 80 |
| 90382 | RS Umum Daerah Dr. Saiful Anwar | 6 | 2023 | - | 94.15% | 98% | 99.4% | 78.12% | 62.12% | 3.95% | 72.46% | 99.76% | 99.34% | 0% | 87.18% | 100% | 83.78 |
| 90383 | RS Umum Bhayangkara Kediri | 6 | 2023 | - | 93.08% | 100% | 100% | 80% | 80.21% | 0% | 62.13% | 100% | 100% | 97.53% | 100% | 100% | 0 |
| 90384 | RS Umum Islam Cahaya Giri Gresik | 6 | 2023 | 01-01-1970 | 89.27% | 100% | 100% | 100% | 89.69% | 0% | 88.89% | 100% | 96.69% | 100% | 100% | 100% | 87.66 |
| 90385 | RS Surya Medika | 6 | 2023 | - | 80.78% | 91% | 100% | 100% | 82.38% | 2.13% | 68.57% | 100% | 97.5% | 80% | 83.67% | 100% | 89 |
| 90386 | RS Umum Daerah Dr. Soetomo | 6 | 2023 | - | 89.17% | 98% | 99.75% | 100% | 60.78% | 2.92% | 78.99% | 99.34% | 96.91% | 93.55% | 98.87% | 100% | 98.71 |
| 90387 | RS Qadr | 6 | 2023 | - | 97.7% | 100% | 100% | 0% | 88.03% | 2.72% | 58.14% | 100% | 96.53% | 78.05% | 100% | 100% | 99.48 |
| 90388 | RS Umum Siloam Hospitals Surabaya | 6 | 2023 | - | 98.97% | 100% | 100% | 0% | 76.16% | 1.52% | 77.71% | 100% | 96.11% | 100% | 100% | 100% | 95.8 |
| 90389 | RS Umum Griya Husada Madiun | 6 | 2023 | - | 86.95% | 97% | 100% | 0% | 59.73% | 1.8% | 52.69% | 100% | 97.24% | 100% | 99.4% | 100% | 0 |
| 90390 | RS Selaras | 6 | 2023 | - | 71.04% | 92% | 100% | 100% | 93.1% | 0% | 100% | 100% | 97.37% | 100% | 100% | 100% | 20 |
| 90391 | RS Umum Daerah Kota Madiun | 6 | 2023 | - | 93.51% | 85% | 100% | 100% | 98.5% | 0% | 98.79% | 100% | 99.8% | 76.47% | 100% | 100% | 83.39 |
| 90392 | RS Umum Al-Irsyad Surabaya | 6 | 2023 | - | 87.57% | 86% | 100% | 0% | 96.64% | 0.64% | 85.64% | 100% | 84.7% | 79.17% | 99.4% | 100% | 94 |
| 90393 | RS Ibu dan Anak Graha Medika | 6 | 2023 | - | 96.53% | 96% | 100% | 88.89% | 77.9% | 1.25% | 91.2% | 100% | 82.15% | 97.56% | 100% | 100% | 82.68 |
| 90394 | RS Umum Daerah Haji Provinsi Jawa Timur | 6 | 2023 | - | 92.9% | 93% | 100% | 0% | 92.87% | 1.12% | 93.41% | 100% | 100% | 100% | 100% | 100% | 91.24 |
| 90395 | RS Umum Islam Siti Aisyah | 6 | 2023 | - | 94% | 95% | 100% | 0% | 38.54% | 0% | 77.24% | 89.58% | 99.36% | 0% | 100% | 100% | 81.4 |
| 90396 | RS Ichsan Medical Center | 6 | 2023 | - | 94.81% | 100% | 100% | 0% | 100% | 25% | 70.86% | 100% | 92.22% | 100% | 100% | 100% | 77.5 |
| 90397 | RS Ibu dan Anak Kendangsari Surabaya | 6 | 2023 | - | 85.01% | 100% | 100% | 100% | 78.78% | 4.08% | 77.65% | 0% | 99.73% | 98.75% | 100% | 100% | 100 |
| 90398 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 6 | 2023 | - | 98.5% | 99% | 100% | 100% | 90.62% | 100% | 89.29% | 100% | 96.11% | 89.41% | 100% | 95.7% | 185 |
| 90399 | RS Ibu dan Anak Permata Dalima | 6 | 2023 | - | 92% | 100% | 99.18% | 100% | 97.3% | 0% | 93.33% | 100% | 91.43% | 92.31% | 100% | 100% | 94 |
| 90400 | RS Premier Surabaya | 6 | 2023 | - | 89.29% | 100% | 100% | 100% | 37.92% | 2.94% | 94% | 100% | 0% | 0% | 80% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.