Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 90451 | RS Bunda | 6 | 2023 | - | 98.79% | 100% | 100% | 100% | 93.82% | 0% | 72.14% | 100% | 99.59% | 86.67% | 100% | 100% | 97 |
| 90452 | RS Ibu dan Anak Melati Children Hospital | 6 | 2023 | - | 63% | 100% | 100% | 0% | 49.71% | 0% | 82.74% | 0% | 100% | 94.87% | 100% | 100% | 90 |
| 90453 | RS Ibu dan Anak Lombok Dua Dua | 6 | 2023 | - | 85.07% | 100% | 100% | 100% | 87.62% | 0% | 86.32% | 100% | 100% | 96.58% | 100% | 100% | 94.38 |
| 90454 | RS Ibu dan Anak Harapan Mulia | 6 | 2023 | - | 84% | 86% | 100% | 0% | 61.91% | 0% | 49.34% | 100% | 100% | 33.33% | 100% | 85.42% | 85.06 |
| 90455 | RS Islam Darus Syifa | 6 | 2023 | - | 87.5% | 100% | 100% | 0% | 100% | 0.53% | 67.14% | 100% | 100% | 78.87% | 100% | 100% | 96 |
| 90456 | RS Umum Daerah Ibnu Sina Kab. Gresik | 6 | 2023 | - | 98.32% | 96% | 100% | 0% | 37.53% | 2.59% | 95.38% | 99.55% | 86.92% | 100% | 100% | 100% | 84.48 |
| 90457 | RS Universitas Brawijaya | 6 | 2023 | 01-01-1970 | 71.12% | 88% | 100% | 100% | 95.9% | 0% | 60.09% | 100% | 96.09% | 56.25% | 96.77% | 100% | 92.32 |
| 90458 | RS Umum Murni Asih | 6 | 2023 | - | 99.5% | 98% | 98% | 100% | 99.5% | 0% | 98% | 100% | 100% | 0% | 100% | 100% | 199 |
| 90459 | RS Onkologi | 6 | 2023 | - | 85.29% | 100% | 100% | 0% | 34.4% | 0% | 97.09% | 100% | 100% | 100% | 100% | 100% | 97.4 |
| 90460 | RS Umum Daerah Dr. Soedono Madiun | 6 | 2023 | - | 80.92% | 100% | 100% | 50% | 100% | 10.71% | 98.07% | 90.15% | 89.56% | 86.67% | 100% | 100% | 86.63 |
| 90461 | RS Umum Daerah Kota Malang | 6 | 2023 | - | 85.14% | 98% | 100% | 0% | 94.39% | 1.16% | 99.13% | 100% | 97.03% | 100% | 94.44% | 100% | 86.11 |
| 90462 | RS Umum Keluarga Kita | 6 | 2023 | - | 87.5% | 100% | 100% | 100% | 66.91% | 0.93% | 42.02% | 100% | 100% | 66.67% | 100% | 100% | 93.75 |
| 90463 | RS National Hospital | 6 | 2023 | - | 80.39% | 84% | 98.91% | 0% | 81.14% | 4.42% | 84.92% | 95.45% | 96.5% | 0% | 91.89% | 100% | 92.5 |
| 90464 | RS Permata Hati | 6 | 2023 | - | 93.5% | 100% | 100% | 100% | 84.92% | 0% | 36.54% | 100% | 91.24% | 62.19% | 100% | 100% | 175 |
| 90465 | RS Gigi dan Mulut Nala Husada | 6 | 2023 | - | 91.78% | 93% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 98 |
| 90466 | RS Umum Persada Hospital | 6 | 2023 | - | 92.5% | 88% | 93.6% | 100% | 76.43% | 3.74% | 62.85% | 100% | 99.6% | 43.4% | 98.74% | 100% | 0 |
| 90467 | RS Ibu dan Anak Cempaka Putih Permata | 6 | 2023 | - | 67.5% | 89% | 36.36% | 100% | 98.36% | 0% | 21.05% | 100% | 99.41% | 0% | 100% | 100% | 81.4 |
| 90468 | RS Ibu dan Anak Bunda Sejahtera | 6 | 2023 | - | 98.87% | 100% | 100% | 0% | 100% | 0% | 50% | 100% | 99.5% | 100% | 100% | 100% | 93 |
| 90469 | RS Ibu dan Anak Nur Ummi Numbi | 6 | 2023 | - | 96.33% | 97% | 99.96% | 100% | 88.01% | 0% | 85.92% | 100% | 93.47% | 96.88% | 100% | 100% | 0 |
| 90470 | RS Ibu dan Anak Melati Husada | 6 | 2023 | - | 100% | 100% | 100% | 100% | 86.67% | 1.54% | 92.29% | 100% | 98.44% | 100% | 100% | 100% | 98 |
| 90471 | RS Ibu dan Anak Lombok Dua Dua Lontar | 6 | 2023 | - | 98.84% | 96% | 100% | 0% | 84.21% | 0% | 81.18% | 100% | 100% | 87.36% | 100% | 0% | 13 |
| 90472 | RS Ibu dan Anak Mutiara Bunda | 6 | 2023 | - | 75% | 92% | 100% | 76% | 100% | 0% | 0% | 100% | 100% | 100% | 100% | 100% | 86 |
| 90473 | RS Ibu dan Anak Kendangsari Merr | 6 | 2023 | - | 95.56% | 100% | 100% | 100% | 84.33% | 0% | 91.53% | 100% | 98.89% | 91.3% | 100% | 100% | 93.3 |
| 90474 | RS Ciputra | 6 | 2023 | - | 79.82% | 100% | 96.43% | 100% | 70.81% | 27.72% | 73.59% | 100% | 100% | 88.89% | 100% | 100% | 92 |
| 90475 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 6 | 2023 | - | 95.11% | 96% | 100% | 100% | 69.39% | 0% | 93.24% | 100% | 33.58% | 78.95% | 89.8% | 100% | 0 |
| 90476 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 6 | 2023 | - | 84.99% | 71% | 98.48% | 100% | 97.48% | 0% | 71.43% | 0% | 100% | 0% | 100% | 66.67% | 80.04 |
| 90477 | RS Wijaya Surabaya | 6 | 2023 | - | 98.96% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 90478 | RS Manyar Medical Centre | 6 | 2023 | - | 85% | 99% | 97.88% | 0% | 89.85% | 3.67% | 90.49% | 61.54% | 75.2% | 100% | 100% | 100% | 84 |
| 90479 | RS Ibu dan Anak Putri Surabaya | 6 | 2023 | - | 92.77% | 80% | 100% | 100% | 100% | 0% | 98.03% | 100% | 99.66% | 90.84% | 100% | 100% | 96 |
| 90480 | RS Wiyung Sejahtera | 6 | 2023 | - | 87.5% | 99% | 99.91% | 100% | 91.81% | 46.89% | 59.11% | 100% | 85.8% | 100% | 95.68% | 85% | 0 |
| 90481 | RS Suci Paramita | 6 | 2023 | - | 86% | 94% | 100% | 100% | 86.43% | 0% | 100% | 100% | 98.45% | 100% | 100% | 100% | 97 |
| 90482 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 6 | 2023 | - | 94% | 95% | 100% | 70.59% | 99.96% | 0% | 98.65% | 100% | 86.67% | 94.91% | 99.62% | 100% | 0 |
| 90483 | RS Bhakti Rahayu | 6 | 2023 | - | 95% | 100% | 100% | 100% | 58.06% | 1.79% | 69.29% | 100% | 98.2% | 86.67% | 100% | 100% | 78.5 |
| 90484 | RS Umum Royal Surabaya | 6 | 2023 | - | 87.25% | 94% | 92.19% | 100% | 33.77% | 1.32% | 91.8% | 95.83% | 98.82% | 100% | 95.08% | 100% | 67.25 |
| 90485 | RS Umum Amanah | 6 | 2023 | - | 96% | 99% | 99.65% | 98.41% | 91.79% | 0% | 94.16% | 100% | 74.19% | 83.7% | 95.52% | 100% | 0 |
| 90486 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 6 | 2023 | - | 88.5% | 89% | 100% | 100% | 99.83% | 0% | 77.04% | 93.93% | 92.2% | 96.94% | 100% | 100% | 88.4 |
| 90487 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 6 | 2023 | - | 87% | 88% | 100% | 78.21% | 79.3% | 0% | 84.21% | 100% | 99.02% | 100% | 100% | 100% | 100 |
| 90488 | Metro Hospitals Cikupa | 6 | 2023 | - | 99.43% | 91% | 100% | 0% | 91.82% | 0% | 46.34% | 100% | 98.01% | 87.69% | 100% | 100% | 0 |
| 90489 | RS Gigi dan Mulut FKG Universitas Airlangga | 6 | 2023 | - | 89.82% | 100% | 100% | % | 96.74% | 0% | 100% | 0% | 91.61% | 100% | 100% | 100% | 100 |
| 90490 | RS St. Carolus Summarecon Serpong | 6 | 2023 | - | 98.92% | 100% | 96.36% | 0% | 94.16% | 0% | 85.68% | 100% | 8.42% | 0% | 75% | 100% | 90.8699 |
| 90491 | RS Orthopedi dan Traumatologi Surabaya | 6 | 2023 | - | 96.76% | 100% | 100% | 0% | 83.61% | 11.76% | 69.3% | 100% | 100% | 100% | 100% | 100% | 78.32 |
| 90492 | RS Surabaya Medical Service | 6 | 2023 | - | 100% | 99% | 99.56% | 100% | 96% | 0% | 93.75% | 100% | 79.78% | 70% | 100% | 100% | 74.46 |
| 90493 | RS PKU Muhammadiyah Sampangan Surakarta | 6 | 2023 | - | 97.22% | 95% | 75.98% | 100% | 63.45% | 4.04% | 94.97% | 100% | 99.3% | 69.03% | 100% | 100% | 0 |
| 90494 | RS Umum Banyumanik | 6 | 2023 | - | 96.76% | 93% | 100% | 0% | 100% | 0% | 92.19% | 100% | 99.95% | 94.74% | 100% | 100% | 95 |
| 90495 | RS Ibu dan Anak Bunda Semarang | 6 | 2023 | - | 97% | 82% | 72.92% | 0% | 100% | 0% | 66.67% | 0% | 0% | 0% | 50% | 100% | 0 |
| 90496 | RS Umum Mitra Siaga | 6 | 2023 | - | 100% | 100% | 100% | 100% | 87.14% | 0% | 53.43% | 100% | 88.94% | 84% | 58.49% | 100% | 97.7 |
| 90497 | RS Ibu dan Anak Gunung Sawo | 6 | 2023 | - | 93% | 100% | 100% | 0% | 96.41% | 0% | 98.92% | 100% | 93.16% | 100% | 100% | 0% | 100 |
| 90498 | RS Putra Waspada Tulungagung | 6 | 2023 | - | 85.62% | 84% | 99.4% | 0% | 89.72% | 20.59% | 56.89% | 100% | 94.7% | 0% | 100% | 100% | 84 |
| 90499 | RS Umum H. A. Zaky Djunaid | 6 | 2023 | - | 100% | 100% | 99.78% | 100% | 90.99% | 0% | 81.73% | 100% | 100% | 100% | 100% | 100% | 100 |
| 90500 | RS Umum Wava Husada Kesamben | 6 | 2023 | - | 96.5% | 98% | 99.79% | 100% | 99.8% | 4.35% | 83.6% | 100% | 100% | 83.33% | 100% | 100% | 89.95 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.