Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 90701 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 6 | 2023 | - | 87.42% | 100% | 100% | 68.75% | 69.57% | 100% | 70.46% | 78.95% | 100% | 36.51% | 100% | 100% | 0 |
| 90702 | RS Umum Daerah Gelumbang | 6 | 2023 | - | 84.5% | 94% | 98.92% | 0% | 100% | 0% | 100% | 0% | 98.1% | 0% | 0% | 100% | 1 |
| 90703 | RS Ibu dan Anak Dwi Sari | 6 | 2023 | - | 85.42% | 100% | 100% | 58.14% | 96.74% | 0% | 95.92% | 100% | 100% | 99.72% | 100% | 100% | 0 |
| 90704 | RS Ibu dan Anak Karunia Indah Medika | 6 | 2023 | - | 100% | 100% | 100% | 100% | 69.01% | 0% | 70.18% | 100% | 87.34% | 24.31% | 100% | 100% | 97 |
| 90705 | RS Umum Pertamina-Bintang Amin Lampung | 6 | 2023 | - | 72% | 83% | 100% | 83.33% | 71.36% | 8.05% | 73.58% | 100% | 93.86% | 63.64% | 98.71% | 0% | 80.66 |
| 90706 | RS Natar Medika | 6 | 2023 | - | 89.31% | 99% | 100% | 100% | 95.57% | 0% | 75.17% | 100% | 90.25% | 87.5% | 100% | 100% | 81.1 |
| 90707 | RS Umum Trijaya Medical Center | 6 | 2023 | - | 96.58% | 100% | 100% | 0% | 98.99% | 0% | 55.95% | 100% | 98.45% | 100% | 100% | 0% | 85 |
| 90708 | RS Umum Graha Husada | 6 | 2023 | - | 88.17% | 85% | 100% | 100% | 86.54% | 0% | 100% | 100% | 92.5% | 92% | 100% | 100% | 96 |
| 90709 | RS Umum Daerah Lahat | 6 | 2023 | - | 82.14% | 71% | 100% | 100% | 100% | 0% | 100% | 100% | 80.34% | 100% | 100% | 100% | 10 |
| 90710 | RS Rafflesia Bengkulu | 6 | 2023 | - | 71.26% | 80% | 98.42% | 100% | 97.48% | 1.68% | 71.68% | 100% | 81.07% | 80.95% | 100% | 100% | 82.52 |
| 90711 | RS Tk. IV Lahat | 6 | 2023 | - | 90% | 89% | 96% | 100% | 66.67% | 100% | 66.67% | 100% | 88.67% | 96% | 92% | 96.67% | |
| 90712 | RS Bhayangkara Jitra Kota Bengkulu | 6 | 2023 | 11-10-2023 | 85.5% | 97% | 100% | 100% | 51.04% | 0% | 71.18% | 100% | 100% | 100% | 100% | 100% | 79.69 |
| 90713 | RS Belleza Kedaton Bandar Lampung | 6 | 2023 | - | 100% | 100% | 72.5% | 100% | 68% | 8% | 92.19% | 100% | 64.87% | 69.63% | 93.88% | 73.08% | 77 |
| 90714 | RS Ibu dan Anak Graha Kurnia | 6 | 2023 | - | 87.5% | 100% | 100% | 100% | 95.83% | 0% | 88.57% | 100% | 82.81% | 100% | 100% | 100% | 90 |
| 90715 | RS Panti Secanti | 6 | 2023 | - | 92.5% | 98% | 99.98% | 100% | 97.82% | 3.9% | 34.34% | 100% | 79.29% | 100% | 99.28% | 100% | 87 |
| 90716 | RS Umum Daerah Batin Mangunang | 6 | 2023 | 11-07-2023 | 75% | 79% | 90% | 0% | 77.35% | 0% | 73.99% | 100% | 100% | 80% | 100% | 100% | 100 |
| 90717 | RS Ibu dan Anak Prima Qonita | 6 | 2023 | - | 94.01% | 98% | 99.7% | 100% | 93.9% | 0% | 92.9% | 100% | 100% | 80.95% | 100% | 100% | 86.6 |
| 90718 | RS Ibu dan Anak Santa Anna | 6 | 2023 | - | 86.27% | 97% | 100% | 0% | 95.16% | 0% | 58.48% | 100% | 60.56% | 75.71% | 100% | 100% | 94.49 |
| 90719 | RS Umum Puri Husadatama | 6 | 2023 | - | 95% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 92% | 92% | 100% | 100% | 90 |
| 90720 | RS Umum Daerah Kayuagung | 6 | 2023 | 01-01-1970 | 100% | 90% | 100% | 33.33% | 73.33% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 90721 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 6 | 2023 | - | 80.64% | 79% | 99.63% | 93.75% | 89.07% | 1.93% | 92.45% | 100% | 98.33% | 85% | 99.5% | 100% | 80.58 |
| 90722 | RS Umum Daerah Tugu Jaya | 6 | 2023 | - | 89% | 100% | 100% | 0% | 92% | 0% | 95% | 100% | 93% | 83.33% | 100% | 80% | 77.5 |
| 90723 | RS Ibu dan Anak Puri Betik Hati | 6 | 2023 | - | 96.6% | 99% | 100% | 100% | 80.67% | 0% | 94.88% | 100% | 99.09% | 100% | 100% | 100% | 92.11 |
| 90724 | RS Umum Mitra Husada | 6 | 2023 | - | 61.59% | 98% | 97.42% | 80% | 87.59% | 3.81% | 95.35% | 82.05% | 83.97% | 28.57% | 97.7% | 100% | 84 |
| 90725 | RS Safira Pasa | 6 | 2023 | - | 85.9% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 100% | 0% | 0% | |
| 90726 | RS Ibu dan Anak Bunda | 6 | 2023 | - | 96.98% | 100% | 100% | 82.35% | 94.5% | 25% | 98.73% | 100% | 98.71% | 93.24% | 100% | 100% | 97.5 |
| 90727 | RS Umum Bukit Asam Medika | 6 | 2023 | - | 98% | 100% | 98% | 50% | 99.26% | 0% | 86.51% | 100% | 84.87% | 100% | 98.62% | 100% | 89.79 |
| 90728 | RS Ibu dan Anak Mutiara Putri | 6 | 2023 | - | 96.27% | 93% | 98.11% | 0% | 97.06% | 0% | 85.48% | 100% | 95.96% | 92.19% | 98.44% | 0% | 81.25 |
| 90729 | RS Umum Daerah Pringsewu | 6 | 2023 | - | 85.62% | 100% | 100% | 0% | 84.49% | 0.93% | 98.55% | 100% | 82.1% | 83.33% | 100% | 100% | 0 |
| 90730 | RS Umum Daerah Dr H Abdul Moeloek | 6 | 2023 | - | 89.78% | 92% | 98.79% | 0% | 14.04% | 5% | 66.91% | 100% | 99.69% | 88.37% | 95.93% | 100% | 82.78 |
| 90731 | RS Siti Khodijah | 6 | 2023 | - | 89.6% | 100% | 100% | 100% | 77.76% | 0% | 81.08% | 100% | 88.89% | 100% | 100% | 100% | 73.16 |
| 90732 | RS Umum Daerah Pratama Makarti Jaya | 6 | 2023 | - | 77.03% | 86% | 100% | 0% | 61.73% | 0% | 100% | 100% | 82.87% | 83.33% | 100% | 100% | 110.37 |
| 90733 | RS Umum Daerah Bengkulu Tengah | 6 | 2023 | - | 85.85% | 84% | 100% | 0% | 77.25% | 0% | 89.87% | 100% | 99.78% | 83.33% | 100% | 0% | 77.7 |
| 90734 | RS Umum Daerah Sukajadi | 6 | 2023 | - | 100% | 100% | 95.68% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 90735 | RS Jiwa Daerah Provinsi Lampung | 6 | 2023 | - | 98.88% | 90% | 99.19% | 0% | 98% | 0% | 100% | 100% | 94% | 95% | 100% | 100% | 90 |
| 90736 | RS Umum Daerah Kepahiang | 6 | 2023 | - | 82.17% | 87% | 100% | 100% | 99.2% | 0% | 100% | 100% | 94.31% | 92.86% | 100% | 100% | 3 |
| 90737 | RS Bunda Medika Jakabaring | 6 | 2023 | - | 96% | 97% | 100% | 90.32% | 76.24% | 1% | 97.27% | 100% | 92.82% | 90.67% | 97.66% | 100% | 90 |
| 90738 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 6 | 2023 | - | 81% | 100% | 100% | 57.14% | 69.23% | 4.17% | 74.29% | 100% | 94.17% | 87.5% | 100% | 100% | 80.5 |
| 90739 | RS Umum Urip Sumoharjo | 6 | 2023 | - | 88.14% | 99% | 98.95% | 0% | 78.33% | 0% | 94.41% | 93.46% | 97.84% | 100% | 100% | 96.2% | 97.51 |
| 90740 | RS Umum Daerah Muara Dua | 6 | 2023 | - | 75% | 88% | 99.19% | 100% | 0% | 8.33% | 87.84% | 100% | 100% | 100% | 70.71% | 0% | 85.5 |
| 90741 | RS Tk. IV 02.07.04 | 6 | 2023 | - | 100% | 100% | 75% | 100% | 75% | 5% | 45% | 71.43% | 85% | 40% | 100% | 100% | 85 |
| 90742 | RS Umum Daerah Lebong | 6 | 2023 | - | 90.5% | 95% | 100% | 100% | 74.47% | 0% | 100% | 100% | 92.05% | 85.71% | 100% | 80% | 78.14 |
| 90743 | RS Umum Daerah Martapura | 6 | 2023 | - | 85.22% | 97% | 99.13% | 100% | 100% | 0% | 95.25% | 100% | 99.48% | 94.44% | 100% | 0% | 81.45 |
| 90744 | RS Umum Mardi Waluyo | 6 | 2023 | - | 96.46% | 80% | 100% | 0% | 90.35% | 0% | 85.38% | 100% | 92.42% | 83.33% | 100% | 100% | 85.22 |
| 90745 | RS Islam At-Taqwa Gumawang | 6 | 2023 | - | 84.78% | 78% | 75.26% | 100% | 75.71% | 0% | 89.82% | 100% | 94.64% | 0% | 100% | 100% | 86 |
| 90746 | RS Ibu dan Anak AL-Barra | 6 | 2023 | - | 95% | 100% | 100% | 88.89% | 90.91% | 2.94% | 100% | 100% | 84.62% | 80% | 100% | 0% | 80 |
| 90747 | RS Umum Aka Medika Sribhawono | 6 | 2023 | - | 100% | 100% | 100% | 100% | 78.28% | 0% | 74.31% | 100% | 100% | 100% | 100% | 100% | 74.4 |
| 90748 | RS Umum Daerah Sukadana | 6 | 2023 | - | 76% | 98% | 78.21% | 0% | 65.74% | 100% | 98.05% | 100% | 90.38% | 84% | 84.77% | 92% | 0 |
| 90749 | RS Jiwa Soeprapto Provinsi Bengkulu | 6 | 2023 | - | 88.97% | 93% | 100% | % | 96.57% | % | 89.78% | 0% | 93.11% | 96.24% | 0% | 0% | 0 |
| 90750 | RS Umum Daerah Rupit Kabupaten Musi Rawas Utara | 6 | 2023 | - | 90% | 90% | 91% | 0% | 80% | 0% | 100% | 97% | 50% | 0% | 88% | 100% | 74 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.