Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 90751 | RS Ibu Anak Hidayah Ibu | 6 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 89.81% | 100% | 100% | 100% | 100 |
| 90752 | RS Umum Daerah Dr. M. Yunus Bengkulu | 6 | 2023 | - | 92.14% | 94% | 97.25% | 100% | 46.84% | 6.39% | 98.63% | 100% | 80.16% | 97.54% | 92.27% | 100% | 81 |
| 90753 | RS Umum Daerah Muara Beliti | 6 | 2023 | - | 90.5% | 100% | 100% | 0% | 88.24% | 0% | 100% | 0% | 96.29% | 87.84% | 100% | 0% | 0 |
| 90754 | RS Umum Advent Bandar Lampung | 6 | 2023 | - | 86.69% | 100% | 100% | 100% | 97.14% | 14.84% | 67.64% | 100% | 94.99% | 79.11% | 100% | 100% | 88 |
| 90755 | RS Umum Daerah Bandar Negara Husada | 6 | 2023 | - | 67% | 100% | 100% | 0% | 0% | 0% | 100% | 0% | 94.29% | 0% | 100% | 0% | 84 |
| 90756 | RS Gading Medika | 6 | 2023 | - | 90.91% | 89% | 95.83% | 83.33% | 85% | 0% | 84.21% | 100% | 83.33% | 83.33% | 93.75% | 100% | 0 |
| 90757 | RS Umum Imanuel Way Halim | 6 | 2023 | - | 94.16% | 97% | 98.77% | 0% | 79.13% | 12.42% | 66.22% | 100% | 99.25% | 86.49% | 96.39% | 100% | 0 |
| 90758 | RS Umum Bumi Waras | 6 | 2023 | - | 84% | 95% | 100% | 50% | 96% | 9.06% | 78.5% | 100% | 91.67% | 72% | 88.01% | 100% | 83.51 |
| 90759 | RS Umum Ummi Bengkulu | 6 | 2023 | - | 93.66% | 95% | 100% | 59.18% | 38% | 0% | 92.05% | 100% | 100% | 57.83% | 100% | 100% | 90.56 |
| 90760 | RS Umum Daerah Bayung Lincir | 6 | 2023 | - | 52% | 85% | 99.72% | 100% | 55.11% | 0% | 98.53% | 100% | 95.18% | 90% | 93.01% | 100% | 78 |
| 90761 | RS Airan Raya | 6 | 2023 | - | 91% | 100% | 100% | 0% | 91.44% | 0.27% | 86.22% | 100% | 93.97% | 89.74% | 100% | 100% | 86.14 |
| 90762 | RS Umum Daerah Banyuasin | 6 | 2023 | - | 88.57% | 86% | 95.51% | 100% | 90.56% | 0% | 100% | 100% | 86.38% | 0% | 100% | 0% | 77.09 |
| 90763 | RS Khusus Mata Permana Sari | 6 | 2023 | - | 98.31% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
| 90764 | RS Umum Daerah Harapan dan Doa | 6 | 2023 | - | 84% | 90% | 99.74% | 100% | 72.98% | 2.46% | 95.67% | 100% | 87.57% | 89.5% | 88.23% | 96.43% | 0 |
| 90765 | RS Hermina OPI Jakabaring | 6 | 2023 | - | 86% | 100% | 100% | 81.25% | 76.67% | 2.5% | 100% | 100% | 100% | 80% | 100% | 100% | 99.13 |
| 90766 | RS Umum Daerah Sungai Lilin | 6 | 2023 | - | 85% | 86% | 100% | 100% | 68.5% | 0% | 100% | 100% | 73.39% | 89% | 100% | 100% | 0 |
| 90767 | RS Bhayangkara M. Hasan Palembang | 6 | 2023 | - | 93.43% | 90% | 93.73% | 100% | 82.51% | 0.79% | 98.97% | 100% | 99.67% | 95.24% | 97.61% | 0% | 96.15 |
| 90768 | RS Umum Ar-Rasyid Palembang | 6 | 2023 | - | 96.69% | 100% | 100% | 0% | 82.14% | 5.7% | 83.33% | 100% | 83.33% | 80% | 100% | 100% | 0 |
| 90769 | RS Umum Daerah Kota Prabumulih | 6 | 2023 | - | 85.58% | 97% | 96.93% | 81.82% | 85.01% | 2.35% | 91.99% | 89.47% | 99.01% | 87.84% | 91.56% | 100% | 81.475 |
| 90770 | RS Umum HI. Muhammad Yusuf | 6 | 2023 | - | 93.5% | 100% | 100% | 100% | 100% | 100% | 97.97% | 100% | 100% | 100% | 100% | 95.65% | 210 |
| 90771 | Charitas Hospital Kenten | 6 | 2023 | - | 97.3% | 100% | 100% | 0% | 96.31% | 1.01% | 73.2% | 100% | 96.86% | 100% | 100% | 100% | 90.24 |
| 90772 | RS Ibu dan Anak Bunda Noni | 6 | 2023 | - | 80.5% | 100% | 100% | 0% | 85.56% | 0% | 85.29% | 0% | 100% | 100% | 100% | 0% | 86 |
| 90773 | RS Siloam Sriwijaya Palembang | 6 | 2023 | - | 93.59% | 98% | 100% | 33.33% | 48.39% | 21.39% | 82.83% | 100% | 100% | 84% | 100% | 96.08% | 84 |
| 90774 | RS Ibu dan Anak Az-Zahra Palembang | 6 | 2023 | - | 99.78% | 100% | 100% | 100% | 98.21% | 0% | 95.4% | 100% | 95.34% | 100% | 100% | 100% | 91.69 |
| 90775 | RS Umum Daerah Zainal Abidin Pagar Alam | 6 | 2023 | - | 91% | 100% | 100% | 100% | 86.67% | 0% | 100% | 100% | 89.82% | 100% | 100% | 100% | 80 |
| 90776 | RS Umum Daerah Gandus Palembang | 6 | 2023 | - | 84.81% | 100% | 100% | 0% | 100% | 0% | 54.55% | 100% | 91.18% | 0% | 100% | 100% | 92.32 |
| 90777 | RS Umum Handayani | 6 | 2023 | - | 86% | 80% | 99.22% | 100% | 81.25% | 0% | 90.62% | 100% | 96.67% | 80% | 100% | 100% | 94 |
| 90778 | RS Siloam Silampari | 6 | 2023 | - | 96.5% | 90% | 98.96% | 0% | 43.12% | 7.87% | 91.48% | 100% | 100% | 100% | 100% | 85.71% | 77 |
| 90779 | RS Ibu dan Anak Rika Amelia | 6 | 2023 | - | 46.5% | 100% | 100% | 93.5% | 100% | 2% | 85% | 100% | 90% | 87% | 100% | 100% | 86 |
| 90780 | RS AR Bunda Kota Lubuk Linggau | 6 | 2023 | - | 93.94% | 100% | 100% | 100% | 81.43% | 0% | 91.89% | 100% | 100% | 82.09% | 100% | 100% | 94 |
| 90781 | RS Umum Mutiara Bunda | 6 | 2023 | - | 93.93% | 100% | 100% | 89.66% | 78.55% | 2.14% | 20.05% | 100% | 100% | 80.25% | 100% | 100% | 87.8 |
| 90782 | RS AR Bunda Kota Prabumulih | 6 | 2023 | - | 86.49% | 89% | 98.84% | 100% | 99.07% | 0% | 98.49% | 100% | 72.26% | 77.42% | 99.8% | 100% | 0 |
| 90783 | RS Medika Insani | 6 | 2023 | - | 100% | 94% | 100% | 100% | 74.8% | 0.89% | 28.57% | 100% | 98.03% | 100% | 89.52% | 100% | 370 |
| 90784 | RS Umum YK Madira Palembang | 6 | 2023 | - | 87% | 99% | 100% | 100% | 99% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 90785 | RS Umum Daerah Kabupaten Empat Lawang | 6 | 2023 | - | 87.58% | 89% | 94.12% | 77.78% | 93.75% | 16.67% | 98.44% | 100% | 100% | 87.5% | 87.5% | 93.75% | 85.03 |
| 90786 | RS Umum Kartini | 6 | 2023 | - | 87.58% | 100% | 100% | 100% | 92% | 0% | 79.19% | 100% | 98.22% | 80% | 100% | 100% | 80.87 |
| 90787 | RS Umum Daerah Menggala Tulang Bawang | 6 | 2023 | - | 88% | 82% | 100% | 87.5% | 92.1% | 1.75% | 91.83% | 100% | 88.95% | 100% | 100% | 0% | 96 |
| 90788 | RS Musi Medika Cendikia | 6 | 2023 | - | 86.9% | 100% | 100% | 100% | 93.53% | 3.85% | 95.12% | 100% | 98% | 85.37% | 100% | 0% | 88.39 |
| 90789 | RS Pelabuhan Palembang | 6 | 2023 | - | 90.91% | 100% | 100% | 100% | 100% | 100% | 76.3% | 0% | 99.01% | 89.51% | 100% | 100% | 0 |
| 90790 | RS Ibu dan Anak Mama | 6 | 2023 | - | 88% | 95% | 100% | 100% | 94.23% | 0% | 82.61% | 0% | 97.69% | 83.33% | 100% | 0% | 100 |
| 90791 | RS Pertamina Kota Prabumulih | 6 | 2023 | - | 89.86% | 95% | 100% | 100% | 98% | 1.49% | 94.1% | 100% | 85.07% | 92.31% | 100% | 100% | 88.3 |
| 90792 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 6 | 2023 | - | 95.21% | 95% | 100% | 0% | 99.29% | 0.79% | 100% | 100% | 97.2% | 90.62% | 100% | 100% | 0 |
| 90793 | RS Ibu dan Anak Marissa Palembang | 6 | 2023 | - | 80.54% | 71% | 100% | 100% | 69.23% | 0% | 77.08% | 100% | 100% | 100% | 100% | 100% | 87.3 |
| 90794 | RS Hermina Palembang | 6 | 2023 | - | 97% | 100% | 100% | 98.8% | 83.33% | 0% | 91.67% | 100% | 99.98% | 94.12% | 100% | 100% | 0 |
| 90795 | RS Umum Daerah May Jen HM Ryacudu | 6 | 2023 | - | 88.39% | 100% | 94.35% | 100% | 95.83% | 0% | 95.04% | 100% | 100% | 91.67% | 100% | 100% | 75 |
| 90796 | RS Umum Az - Zahra | 6 | 2023 | - | 100% | 100% | 100% | 71.43% | 75.3% | 0% | 31.24% | 100% | 98.53% | 57.89% | 100% | 91.67% | 98.5 |
| 90797 | RS Umum Daerah Basemah Kota Pagar Alam | 6 | 2023 | - | 81.5% | 81% | 66.67% | 100% | 70% | 0% | 100% | 100% | 100% | 88% | 60% | 71.43% | 0 |
| 90798 | RS Umum Harapan Bunda | 6 | 2023 | - | 83.91% | 98% | 98.48% | 100% | 93.77% | 100% | 83.23% | 100% | 96.36% | 86.67% | 88.89% | 100% | 98 |
| 90799 | RS Ibu Anak Puti Bungsu | 6 | 2023 | - | 87.32% | 93% | 100% | 100% | 89.1% | 3.53% | 87.84% | 0% | 100% | 100% | 100% | 100% | 95.06 |
| 90800 | RS Artha Bunda | 6 | 2023 | - | 90% | 100% | 95% | 85% | 90% | 2% | 90% | 100% | 89% | 87.5% | 100% | 90% | 100 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.