Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 91301 | RS Umum Daerah Karawang | 6 | 2023 | - | 84.18% | 99% | 98.77% | 100% | 79.21% | 44.48% | 99.05% | 100% | 99.91% | 25% | 92.21% | 100% | 0 |
| 91302 | RS Umum Sekar Kamulyan | 6 | 2023 | - | 93.95% | 99% | 97.52% | 0% | 11.38% | 0% | 89% | 100% | 100% | 60.12% | 99.28% | 100% | 97.63 |
| 91303 | RS Mitra Husada Ciawigebang | 6 | 2023 | - | 100% | 100% | 100% | 100% | 95.88% | 0% | 90.66% | 100% | 100% | 93.33% | 97.92% | 100% | 78.5 |
| 91304 | RS Umum Asri Purwakarta | 6 | 2023 | - | 80.41% | 100% | 94.99% | 100% | 89.38% | 0% | 94.99% | 100% | 69.33% | 73.14% | 89.38% | 100% | 78.6 |
| 91305 | RS EMC Pekayon | 6 | 2023 | - | 91.11% | 99% | 100% | 0% | 92.31% | 2.4% | 82.8% | 100% | 99.99% | 100% | 100% | 96.97% | 92.64 |
| 91306 | RS Umum Daerah Bandung Kiwari | 6 | 2023 | - | 86.39% | 94% | 99.86% | 75% | 44.17% | 0% | 92.7% | 98.23% | 100% | 93.48% | 99.79% | 100% | 87.55 |
| 91307 | RS Umum Bina Sehat | 6 | 2023 | - | 93% | 100% | 100% | 0% | 68.42% | 0% | 60.29% | 84% | 93.26% | 50% | 100% | 100% | |
| 91308 | RS Umum Kuningan Medical Center | 6 | 2023 | - | 74.66% | 91% | 98.04% | 100% | 100% | 3.51% | 62.6% | 100% | 91.62% | 57.14% | 85.6% | 80% | 81 |
| 91309 | RS Umum Hermina Arcamanik | 6 | 2023 | - | 90.1% | 100% | 100% | 95.16% | 81.22% | 0.62% | 94.39% | 100% | 100% | 88.75% | 100% | 100% | 99.53 |
| 91310 | RS Ibu dan Anak Dian | 6 | 2023 | 01-01-1970 | 90.86% | 100% | 100% | 95% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 94 |
| 91311 | RS Mitra Keluarga Pratama | 6 | 2023 | 11-10-2023 | 99.2% | 100% | 100% | 25% | 86% | 1.92% | 80.59% | 100% | 100% | 100% | 100% | 100% | 0 |
| 91312 | RS Umum Karina Medika | 6 | 2023 | - | 87.39% | 94% | 93.94% | 100% | 96.08% | 0% | 90.46% | 100% | 85.88% | 80% | 100% | 85.71% | 81.25 |
| 91313 | RS Umum El-Syifa | 6 | 2023 | - | 92% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 93.02% | 100% | 100% | 100% | 100 |
| 91314 | RS Umum dr. Abdul Radjak Cibitung | 6 | 2023 | 11-02-2023 | 77.49% | 100% | 75.41% | 80% | 92.22% | 0% | 90.62% | 100% | 100% | 100% | 100% | 91.32% | 92 |
| 91315 | RS Jantung Hasna Medika Kuningan | 6 | 2023 | - | 98.21% | 100% | 100% | 0% | 30.22% | 0% | 92.2% | 100% | 98.03% | 90% | 100% | 100% | 87 |
| 91316 | RS Umum KMC Luragung | 6 | 2023 | - | 81.47% | 83% | 94% | 50% | 86% | 0% | 76.8% | 57.89% | 97.33% | 90% | 94.67% | 74% | 0 |
| 91317 | RS Umum Tk. IV 03.07.03 Sariningsih | 6 | 2023 | - | 86.5% | 86% | 100% | 89.33% | 88.75% | 0% | 90% | 90.62% | 87.43% | 87.59% | 100% | 87.5% | 80 |
| 91318 | RS Hermina Metland Cibitung | 6 | 2023 | - | 91.53% | 100% | 100% | 100% | 99.45% | 0% | 97.62% | 100% | 100% | 100% | 100% | 0% | 100 |
| 91319 | RS Umum Al-Islam Bandung | 6 | 2023 | - | 99.41% | 99% | 99.87% | 0% | 94.04% | 0.78% | 71.12% | 82.06% | 99.09% | 91.78% | 100% | 100% | 81.76 |
| 91320 | RS Ibu dan Anak Bunda Fathia | 6 | 2023 | - | 67.5% | 81% | 71.43% | 51.02% | 77.78% | 5.1% | 90.77% | 71.43% | 87.47% | 80% | 73.33% | 75% | 425 |
| 91321 | RS Umum Juanda | 6 | 2023 | - | 92% | 97% | 98.44% | 100% | 78.91% | 0% | 87.5% | 100% | 71.88% | 42.11% | 93.75% | 60.71% | 0 |
| 91322 | RS Ibu dan Anak Aisyah Qurrataain | 6 | 2023 | - | 50% | 50% | 40% | 30% | 40% | 30% | 30% | 40% | 50% | 0% | 40% | 70% | 70 |
| 91323 | RS Umum Holistic Purwakarta | 6 | 2023 | - | 97.5% | 97% | 100% | 100% | 79.25% | 100% | 76.47% | 100% | 83.16% | 66.67% | 100% | 100% | 77 |
| 91324 | RS Mitra Keluarga Deltamas | 6 | 2023 | - | 100% | 100% | 100% | 0% | 93.94% | 0% | 91.84% | 100% | 100% | 0% | 100% | 100% | 61.54 |
| 91325 | RS Umum Daerah Kota Bandung | 6 | 2023 | 07-10-2024 | 85.5% | 100% | 98.25% | 72% | 67% | 100% | 95.5% | 100% | 95.5% | 91% | 100% | 100% | 0 |
| 91326 | RS Umum Rama Hadi | 6 | 2023 | 01-09-2024 | 97.14% | 100% | 100% | 0% | 75% | 4.62% | 87.5% | 100% | 98.73% | 87% | 100% | 100% | 86 |
| 91327 | RS Umum Amira | 6 | 2023 | - | 91.5% | 100% | 99.44% | 0% | 89.17% | 1.01% | 95.56% | 100% | 90.66% | 0% | 100% | 100% | 0 |
| 91328 | RS Umum Daerah Al-Mulk | 6 | 2023 | - | 68.03% | 80% | 100% | 0% | 50.21% | 1.67% | 57.2% | 96.88% | 69.72% | 70% | 55.23% | 0% | 82.37 |
| 91329 | RS Umum Kartika Kasih | 6 | 2023 | - | 84% | 100% | 94.29% | 100% | 79.56% | 18.27% | 97% | 100% | 99.83% | 50% | 100% | 100% | 84.2 |
| 91330 | RS Umum Azra | 6 | 2023 | - | 92.38% | 100% | 100% | 0% | 91.02% | 1.79% | 68.19% | 100% | 100% | 100% | 100% | 100% | 94.6 |
| 91331 | RS Islam Zam-Zam Muhammadiyah Jatibarang | 6 | 2023 | - | 75% | 80% | 90% | 0% | 60% | 0% | 60% | 80% | 80% | 60% | 80% | 80% | 70 |
| 91332 | RS Mitra Plumbon Majalengka | 6 | 2023 | - | 90.2% | 97% | 98.73% | 33.33% | 96.03% | 4.75% | 78.43% | 100% | 82.63% | 65.22% | 80.09% | 100% | 86.43 |
| 91333 | RS Sentra Medika Langut | 6 | 2023 | - | 94.95% | 99% | 98.66% | 100% | 88.97% | 0% | 76.95% | 100% | 95.06% | 85.4% | 100% | 100% | 92 |
| 91334 | RS Umum Daerah Kota Bogor | 6 | 2023 | - | 77.36% | 95% | 98.53% | 100% | 92.02% | 1.64% | 70.91% | 94.03% | 83.76% | 70% | 99.46% | 100% | 93.8 |
| 91335 | RS Umum Assyifa Sukabumi | 6 | 2023 | - | 92.5% | 99% | 99.25% | 100% | 80.95% | 99.6% | 97% | 100% | 99.14% | 86.67% | 99.33% | 100% | 94 |
| 91336 | RS Umum Hermina Bogor | 6 | 2023 | - | 96.41% | 100% | 100% | 100% | 93.33% | 0.32% | 98.23% | 100% | 94.61% | 80.95% | 100% | 100% | 99.14 |
| 91337 | RS Mitra Plumbon Indramayu | 6 | 2023 | - | 98.21% | 100% | 99.85% | 66.67% | 48.07% | 1.64% | 84% | 100% | 99.81% | 98.75% | 100% | 100% | 16653 |
| 91338 | RS Umum Daerah Sumedang | 6 | 2023 | - | 93.03% | 99% | 100% | 100% | 60.89% | 0% | 83.33% | 100% | 92.69% | 100% | 96.52% | 100% | 88.9 |
| 91339 | RS Umum Bhayangkara Setukpa Lemdikpol | 6 | 2023 | - | 93% | 100% | 100% | 100% | 92.46% | 0% | 80% | 100% | 93.38% | 80% | 100% | 80% | 82.5 |
| 91340 | BMC Mayapada Hospital | 6 | 2023 | - | 98.59% | 100% | 99.84% | 100% | 90.28% | 4.31% | 89.87% | 100% | 100% | 100% | 100% | 100% | 89.51 |
| 91341 | RS Umum Pakuwon | 6 | 2023 | - | 99% | 100% | 100% | % | 7.63% | 0% | 71.43% | 100% | 100% | 0% | 100% | 100% | 638 |
| 91342 | RS Jiwa Provinsi Jawa Barat | 6 | 2023 | - | 96.51% | 98% | 100% | % | 92.01% | % | 82.8% | 100% | 96.94% | 90.48% | 69.01% | 100% | 91.79 |
| 91343 | RS Umum Trimitra | 6 | 2023 | - | 88.65% | 95% | 100% | 100% | 95% | 0% | 62.94% | 100% | 100% | 99.83% | 100% | 100% | 98.6 |
| 91344 | RS Umum Daerah Mursid Ibnu Syafiuddin | 6 | 2023 | - | 86.51% | 79% | 86.9% | 0% | 71.88% | 4.35% | 71.51% | 100% | 0% | 72.73% | 71.71% | 100% | 0 |
| 91345 | RS Graha Medika Bogor | 6 | 2023 | - | 78.57% | 71% | 94.59% | 100% | 16.06% | 10.26% | 71.17% | 100% | 89.91% | 100% | 100% | 100% | 82 |
| 91346 | RS Umum Pertamina Balongan Indramayu | 6 | 2023 | - | 97.5% | 93% | 100% | 0% | 69.83% | 0% | 94.03% | 100% | 85.48% | 100% | 100% | 0% | 79 |
| 91347 | RS Umum Harapan Keluarga | 6 | 2023 | - | 90.2% | 98% | 100% | 5.56% | 100% | 0% | 93.84% | 100% | 95.34% | 0% | 100% | 77.27% | 0 |
| 91348 | RS Umum Melania | 6 | 2023 | - | 94% | 95% | 100% | 100% | 82% | 0% | 100% | 100% | 98% | 90% | 100% | 100% | 83 |
| 91349 | RS Umum Bhayangkara Tk IV Bogor | 6 | 2023 | - | 90% | 88% | 100% | 100% | 88.24% | 0% | 85% | 100% | 87.5% | 80% | 100% | 100% | 85 |
| 91350 | RS Ibu dan Anak Pasutri | 6 | 2023 | - | 100% | 100% | 100% | 100% | 87.5% | 0% | 94% | 100% | 92.5% | 85.5% | 100% | 0% | 100 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.