Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 91401 | RS Dokter Adam Talib Cikunir | 6 | 2023 | - | 90.05% | 100% | 100% | 0% | 91.07% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 84 |
| 91402 | RS Umum Medirossa 2 | 6 | 2023 | - | 82% | 78% | 98.48% | 100% | 87.91% | 0% | 83.77% | 100% | 92.42% | 100% | 96.27% | 93.7% | |
| 91403 | RS Umum Bunda Mulia | 6 | 2023 | - | 99.12% | 99% | 100% | 100% | 98.99% | 3.7% | 87.14% | 100% | 100% | 100% | 100% | 0% | 99.98 |
| 91404 | RS Umum Lira Medika | 6 | 2023 | - | 98.13% | 100% | 99.65% | 0% | 77.28% | 2.44% | 80.5% | 100% | 93.14% | 80.11% | 100% | 100% | 0 |
| 91405 | RS Umum Mitra Family | 6 | 2023 | - | 98.6% | 100% | 100% | 100% | 95% | 0% | 100% | 100% | 100% | 89.1% | 100% | 100% | 8100 |
| 91406 | RS Hermina Karawang | 6 | 2023 | - | 92.6% | 95% | 100% | 94% | 92% | 1% | 90% | 100% | 100% | 70% | 97% | 100% | 99.71 |
| 91407 | RS Karisma Cimareme | 6 | 2023 | - | 68.5% | 80% | 100% | 33.33% | 95.67% | 100% | 50.5% | 100% | 95.66% | 87.1% | 96.08% | 100% | 94 |
| 91408 | RS Umum Anna Medika | 6 | 2023 | - | 98.78% | 99% | 98.62% | 85.71% | 89.3% | 0% | 90.27% | 100% | 100% | 50% | 100% | 100% | 93.57 |
| 91409 | RS Umum Islam Karawang | 6 | 2023 | - | 68.49% | 84% | 100% | 100% | 42.41% | 25.36% | 56.09% | 100% | 95% | 84.62% | 95.67% | 100% | 80 |
| 91410 | RS Umum Budi Asih | 6 | 2023 | - | 99.52% | 100% | 100% | 0% | 99.44% | 0% | 94.92% | 100% | 99.35% | 92.31% | 100% | 87.5% | 267 |
| 91411 | RS Umum Amanda Mitra Keluarga | 6 | 2023 | - | 95.21% | 99% | 99.07% | 100% | 68.61% | 0% | 86.64% | 100% | 100% | 0% | 100% | 100% | 79.5 |
| 91412 | RS Permata Keluarga Karawang | 6 | 2023 | - | 89.21% | 100% | 100% | 100% | 83.86% | 0% | 94.74% | 100% | 86.35% | 80.19% | 100% | 100% | 91.03 |
| 91413 | RS Ananda Tambun Selatan | 6 | 2023 | - | 75% | 75% | 75% | 88.89% | 90% | 100% | 75% | 100% | 100% | 90% | 90% | 100% | 88 |
| 91414 | RS Primaya Karawang | 6 | 2023 | - | 86.34% | 96% | 100% | 100% | 91.3% | 2.82% | 98.94% | 100% | 96.47% | 85.71% | 98.25% | 100% | 92 |
| 91415 | RS Umum Puspa Husada | 6 | 2023 | - | 93.5% | 100% | 100% | 100% | 100% | 100% | 95.12% | 100% | 92.69% | 100% | 100% | 100% | 89.32 |
| 91416 | RS Umum Puri Asih | 6 | 2023 | - | 99.5% | 99% | 98.42% | % | 82.13% | 0% | 89.95% | 100% | 80.41% | 80% | 81.71% | 100% | 84.12 |
| 91417 | RS Ibu dan Anak Dr. Djoko Pramono | 6 | 2023 | - | 94.5% | 96% | 100% | 86.67% | 94.5% | 6.67% | 89% | 100% | 97.33% | 94.5% | 100% | 86.67% | 89 |
| 91418 | RS Umum Metro Hospitals | 6 | 2023 | - | 99.38% | 100% | 100% | 88.24% | 86.32% | 3.77% | 100% | 100% | 96.56% | 93.9% | 100% | 100% | 95.99 |
| 91419 | Rumah Sakit Mitra Plumbon Cibitung | 6 | 2023 | - | 85.47% | 100% | 100% | 100% | 76.73% | 0.25% | 51.42% | 100% | 88.91% | 83.33% | 100% | 100% | 191 |
| 91420 | RS Umum Karya Medika II | 6 | 2023 | - | 81.63% | 100% | 100% | 100% | 100% | 1.56% | 62.58% | 100% | 91.79% | 88.89% | 100% | 100% | 81.89 |
| 91421 | RS Umum Harapan Keluarga Jababeka | 6 | 2023 | - | 100% | 100% | 100% | 100% | 78.09% | 0% | 100% | 100% | 100% | 100% | 98.77% | 100% | 92 |
| 91422 | RS Umum Ridhoka Salma | 6 | 2023 | - | 91.69% | 98% | 99.99% | 100% | 86.06% | 1.14% | 61.94% | 98.28% | 86.76% | 68.75% | 98.13% | 92% | 99 |
| 91423 | RS Umum Mandaya | 6 | 2023 | - | 91.78% | 100% | 100% | 100% | 90.33% | 0% | 51.36% | 100% | 100% | 100% | 100% | 100% | 98.2 |
| 91424 | RS Umum Rawa Lumbu | 6 | 2023 | - | 91.43% | 100% | 99.99% | 80% | 68.63% | 8.77% | 37.15% | 100% | 82.72% | 72.97% | 98.73% | 100% | 89.7 |
| 91425 | RS Umum Daerah Kab.Bekasi | 6 | 2023 | - | 85.23% | 100% | 99.78% | 100% | 49.57% | 3.19% | 76.78% | 99.58% | 84.77% | 100% | 88.08% | 100% | 300 |
| 91426 | RS Umum Mitra Keluarga Cikarang | 6 | 2023 | - | 97.47% | 100% | 100% | 100% | 85.71% | 0% | 100% | 100% | 100% | 100% | 100% | 75% | 99.69 |
| 91427 | RS EMC Cibitung | 6 | 2023 | - | 93.32% | 100% | 100% | 100% | 94.61% | 0% | 59.4% | 100% | 92.73% | 100% | 100% | 100% | 90.7 |
| 91428 | RS Umum Delima Asih Sisma Medika | 6 | 2023 | 11-09-2023 | 94.5% | 66% | 100% | 0% | 71.55% | 22.22% | 85.76% | 100% | 99.74% | 55.56% | 100% | 0% | 96 |
| 91429 | RS Umum Rosela | 6 | 2023 | - | 96.5% | 93% | 83.12% | 100% | 46.88% | 2% | 69.41% | 100% | 99.33% | 70% | 67.65% | 81.82% | 83.59 |
| 91430 | RS San Medical Center | 6 | 2023 | - | 94% | 92% | 95% | 100% | 86.67% | 0% | 92.86% | 100% | 100% | 100% | 100% | 100% | 98 |
| 91431 | RS Umum Sentra Medika | 6 | 2023 | 11-02-2023 | 98.74% | 99% | 97.21% | 100% | 57.25% | 1% | 68.12% | 94.92% | 99.42% | 83.05% | 97.41% | 100% | 79.23 |
| 91432 | RS Umum Izza | 6 | 2023 | - | 95% | 100% | 98.29% | 100% | 67.37% | 1.4% | 54.44% | 100% | 92.57% | 61.9% | 100% | 100% | 96 |
| 91433 | RS Umum St. Elisabeth | 6 | 2023 | - | 85.6% | 100% | 100% | 0% | 84.21% | 4.07% | 90.4% | 92.86% | 80.5% | 0% | 99.12% | 87.5% | 93.37 |
| 91434 | RS Ibu dan Anak Taman Harapan Baru | 6 | 2023 | - | 100% | 100% | 100% | 81.82% | 92.38% | 6.9% | 70.59% | 100% | 93.13% | 79.17% | 100% | 100% | 298 |
| 91435 | RS Umum Dewi Sri | 6 | 2023 | - | 71.29% | 99% | 100% | 100% | 58.67% | 2.74% | 58.58% | 92.31% | 71.11% | 100% | 100% | 100% | 86.94 |
| 91436 | RS Umum Tiara | 6 | 2023 | - | 87.73% | 93% | 94.16% | 88.24% | 87.11% | 0.85% | 83.6% | 99.03% | 83.92% | 92% | 91.89% | 100% | 81.66 |
| 91437 | RS Umum Amanda | 6 | 2023 | - | 97.88% | 92% | 100% | 100% | 96.01% | 1.25% | 93.86% | 100% | 100% | 100% | 100% | 100% | 83 |
| 91438 | RS Umum Saraswati | 6 | 2023 | - | 97.81% | 100% | 99.17% | % | 82.78% | 0% | 54.52% | 100% | 87.79% | 96.3% | 100% | 100% | 82 |
| 91439 | RS Umum Harapan Mulia | 6 | 2023 | - | 87.61% | 95% | 99.48% | 100% | 99.79% | 11.94% | 64.93% | 100% | 81.75% | 81.1% | 99.63% | 97.28% | 99.5 |
| 91440 | RS Umum Permata Cibubur | 6 | 2023 | - | 98.61% | 99% | 99.9% | 100% | 77.48% | 4.84% | 98.95% | 100% | 98.63% | 94.5% | 99.12% | 100% | 76.6 |
| 91441 | RS Umum Sentral Medika | 6 | 2023 | - | 98.04% | 100% | 100% | 9.33% | 24.27% | 45% | 78.1% | 100% | 100% | 100% | 30.14% | 100% | 0 |
| 91442 | RS Umum Annisa | 6 | 2023 | - | 85.84% | 100% | 100% | 80% | 65.34% | 0.59% | 61.44% | 100% | 87.67% | 93.41% | 100% | 100% | 94.9 |
| 91443 | RS Umum Permata Keluarga Jababeka | 6 | 2023 | - | 94.85% | 100% | 100% | 0% | 83.51% | 0% | 79.63% | 100% | 100% | 79.41% | 100% | 100% | 85 |
| 91444 | RS Umum Hermina Galaxy | 6 | 2023 | - | 91.2% | 100% | 100% | 100% | 86.67% | 0% | 85.71% | 100% | 100% | 92.68% | 96.67% | 80% | 99.67 |
| 91445 | RS Umum Asri Medika | 6 | 2023 | - | 93.5% | 93% | 100% | 73.33% | 83.52% | 0% | 100% | 100% | 100% | 0% | 92.17% | 100% | 11 |
| 91446 | RS Umum Hermina Grand Wisata | 6 | 2023 | - | 92.18% | 100% | 100% | 93.33% | 93.06% | 1.79% | 91.46% | 100% | 99.32% | 87.5% | 100% | 100% | 97.8 |
| 91447 | Siloam Hospitals Lippo Cikarang | 6 | 2023 | - | 90.42% | 95% | 100% | 100% | 77.32% | 21.2% | 80% | 100% | 94.07% | 100% | 100% | 100% | 99 |
| 91448 | RS Umum Karya Husada | 6 | 2023 | - | 99.83% | 99% | 98.69% | 0% | 79.38% | 12.14% | 47.54% | 100% | 99.99% | 69.87% | 89.24% | 100% | 93 |
| 91449 | RS Khusus Paru Kabupaten Karawang | 6 | 2023 | - | 90% | 100% | 100% | 0% | 98.68% | 0% | 100% | 100% | 99.74% | 80% | 100% | 100% | 94.93 |
| 91450 | RS Umum Daerah Koja | 6 | 2023 | - | 84% | 89% | 100% | 100% | 100% | 0.93% | 100% | 100% | 95.27% | 87.88% | 95.49% | 100% | 96.41 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.