Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 91501 | RS Umum Pelni Petamburan | 6 | 2023 | - | 98.53% | 97% | 100% | 86.67% | 81.36% | 0% | 95.33% | 100% | 97.41% | 83.33% | 94.19% | 100% | 89.24 |
| 91502 | RS Umum Port Medical Center | 6 | 2023 | - | 90.43% | 95% | 100% | 100% | 100% | 3.23% | 46.39% | 0% | 99.93% | 100% | 100% | 100% | 77.08 |
| 91503 | RS Universitas Indonesia | 6 | 2023 | 01-01-1970 | 58.7% | 97% | 100% | 100% | 29.89% | 25.31% | 82.03% | 100% | 83.34% | 92.31% | 100% | 100% | 80 |
| 91504 | RS Khusus THT Prof Nizar | 6 | 2023 | - | 68.5% | 100% | 100% | 0% | 83.87% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 76.23 |
| 91505 | RS Umum Daerah Ciawi | 6 | 2023 | - | 95.21% | 66% | 99.39% | 66.67% | 13.76% | 4.53% | 93.45% | 93.62% | 88.02% | 0% | 96.53% | 100% | 78.59 |
| 91506 | RS Ibu dan Anak St. Yusuf | 6 | 2023 | - | 100% | 100% | 100% | 50% | 93.75% | 44% | 84.17% | 100% | 100% | 100% | 100% | 0% | |
| 91507 | RS Umum Daerah 45 Kuningan | 6 | 2023 | - | 92.1% | 92% | 99.37% | 0% | 82.23% | 1.07% | 87.09% | 98.03% | 89.85% | 0% | 100% | 89.19% | 76.96 |
| 91508 | RS Umum Jasa Kartini | 6 | 2023 | - | 83% | 81% | 100% | 100% | 93.69% | 0.46% | 93.62% | 97.62% | 85.24% | 95.24% | 100% | 100% | 99.77 |
| 91509 | RS Umum Mitra Keluarga Kelapa Gading | 6 | 2023 | - | 91.07% | 90% | 100% | 0% | 51.84% | 0% | 79.28% | 100% | 99.99% | 100% | 100% | 100% | 94 |
| 91510 | RS Umum Family Medical Center | 6 | 2023 | - | 95% | 87% | 100% | 100% | 90% | 2.63% | 67.08% | 100% | 83.28% | 86.21% | 100% | 100% | 81.6 |
| 91511 | RS Umum Bunda Margonda | 6 | 2023 | - | 83.25% | 93% | 99.56% | 92.31% | 96.67% | 0.76% | 55.05% | 100% | 99.53% | 83.33% | 93.71% | 100% | 97 |
| 91512 | RS Umum Daerah Cibinong | 6 | 2023 | - | 96.01% | 97% | 99.96% | 75% | 29.82% | 10.42% | 86.46% | 96.25% | 92.67% | 80.36% | 99.65% | 100% | 84.15 |
| 91513 | RS Umum Nurhayati Garut | 6 | 2023 | - | 82.5% | 95% | 87.38% | 100% | 78.37% | 100% | 77.15% | 77.78% | 95.7% | 97.83% | 94.29% | 100% | 80 |
| 91514 | RS Umum Daerah Cimacan | 6 | 2023 | - | 100% | 100% | 100% | 100% | 81.48% | 0% | 91.15% | 100% | 93.2% | 86.67% | 88.75% | 100% | 82.22 |
| 91515 | RS EMC Sentul | 6 | 2023 | - | 94.37% | 100% | 100% | 100% | 97.21% | 6.25% | 62.02% | 0% | 90.92% | 84.4% | 100% | 91.34% | 3.48 |
| 91516 | RS Umum Daerah Cengkareng | 6 | 2023 | - | 90.49% | 100% | 100% | 100% | 80.4% | 3.03% | 80.44% | 100% | 96.49% | 92.68% | 100% | 100% | 85.62 |
| 91517 | RS Umum Puri Medika | 6 | 2023 | - | 93.5% | 81% | 98.5% | 100% | 85% | 0% | 88.5% | 100% | 83.5% | 83% | 99.5% | 100% | 83.8 |
| 91518 | RS Khusus JEC@Menteng | 6 | 2023 | - | 89.59% | 100% | 100% | % | 97.66% | 13.81% | 78.63% | 100% | 100% | 0% | 100% | 100% | 94 |
| 91519 | RS Umum Ummi | 6 | 2023 | - | 87.3% | 86% | 98.33% | 55.56% | 34.35% | 50.56% | 77.43% | 100% | 98.04% | 92.59% | 99.33% | 100% | 82.15 |
| 91520 | RS Ibu dan Anak Family | 6 | 2023 | - | 83.28% | 95% | 100% | 0% | 83.58% | 0% | 83.57% | 100% | 99.52% | 0% | 100% | 100% | 85.75 |
| 91521 | RS Umum Daerah Sekarwangi | 6 | 2023 | - | 83.5% | 93% | 100% | 50% | 39.67% | 7.8% | 92.64% | 100% | 82.18% | 100% | 85.68% | 100% | 0 |
| 91522 | RS Umum Daerah Pademangan | 6 | 2023 | - | 85.13% | 97% | 100% | 0% | 95.92% | 7.89% | 87.8% | 100% | 82.24% | 0% | 98.84% | 100% | 0 |
| 91523 | RS Umum Daerah Kab. Ciamis | 6 | 2023 | - | 90% | 94% | 96.67% | 100% | 70% | 0% | 98.84% | 100% | 95.6% | 85% | 98.51% | 100% | 84.0125 |
| 91524 | RS Unggul Karsa Medika | 6 | 2023 | - | 87.84% | 97% | 100% | 8.11% | 90.23% | 0% | 85.04% | 100% | 100% | 92.39% | 99.64% | 100% | 22032 |
| 91525 | RS Umum Pantai Indah Kapuk | 6 | 2023 | - | 83.48% | 95% | 100% | 0% | 100% | 6.89% | 91.57% | 94.12% | 98.64% | 93.75% | 100% | 100% | 0 |
| 91526 | RS Pondok Indah Puri Indah | 6 | 2023 | 07-09-2024 | 98.42% | 100% | 100% | 0% | 90.97% | 4.94% | 67.28% | 100% | 0% | 100% | 100% | 100% | 98.9 |
| 91527 | RS Umum Daerah Pameungpeuk Prov. Jabar | 6 | 2023 | - | 91% | 100% | 100% | 87.5% | 82.82% | 1.67% | 100% | 100% | 90.52% | 96.83% | 100% | 100% | 95.1 |
| 91528 | RS Umum Daerah Oto Iskandar Di Nata | 6 | 2023 | - | 95% | 100% | 100% | 81.82% | 80% | 3% | 100% | 100% | 91.64% | 80% | 100% | 80% | 80.04 |
| 91529 | RS Umum Daerah Banjar | 6 | 2023 | - | 85.33% | 96% | 99.05% | 100% | 32.34% | 0% | 98.17% | 100% | 90.04% | 100% | 100% | 100% | 78.98 |
| 91530 | RS Umum Betha Medika | 6 | 2023 | - | 80.62% | 99% | 97.52% | 93.85% | 59.03% | 0% | 71.5% | 100% | 99.5% | 84.82% | 99.44% | 100% | 83.56 |
| 91531 | RS Umum Duta Indah | 6 | 2023 | - | 85.13% | 100% | 97.9% | 100% | 91.73% | 1.05% | 86.86% | 92.59% | 81.84% | 92.86% | 97.19% | 100% | 80.61 |
| 91532 | RS Umum Mitra Kasih | 6 | 2023 | - | 61.11% | 54% | 72.67% | 25% | 48.91% | 4.38% | 63.32% | 100% | 93.34% | 56.25% | 100% | 100% | 64.9 |
| 91533 | RS Hermina Soreang | 6 | 2023 | - | 75.65% | 96% | 100% | 100% | 95.94% | 3.33% | 98.15% | 100% | 100% | 100% | 100% | 100% | 99.78 |
| 91534 | RS Khusus THT Bedah KL Proklamasi | 6 | 2023 | - | 97.01% | 98% | 100% | 0% | 95.13% | 0% | 42.16% | 0% | 0% | 46.6% | 100% | 100% | 100 |
| 91535 | RS Jiwa Dr. Soeharto Heerdjan | 6 | 2023 | - | 96.22% | 100% | 100% | 0% | 83.24% | 0% | 83.1% | 100% | 99.33% | 89.9% | 100% | 0% | 93.83 |
| 91536 | RS Umum Pekerja | 6 | 2023 | - | 89.47% | 100% | 100% | 70% | 99.18% | 0.86% | 49.24% | 93.85% | 100% | 70% | 100% | 100% | 87 |
| 91537 | RS Umum Bhakti Mulia | 6 | 2023 | - | 92.16% | 95% | 98.42% | 0% | 77.5% | 0% | 71.05% | 100% | 100% | 71.43% | 95.12% | 100% | 0 |
| 91538 | RS Mata Bandung Eye Center | 6 | 2023 | - | 94.5% | 100% | 100% | 0% | 81.43% | 4.62% | 85% | 100% | 99.77% | 100% | 100% | 100% | 95.98 |
| 91539 | RS Islam Aysha | 6 | 2023 | - | 63.4% | 75% | 100% | 33.33% | 42.96% | 23.18% | 43.27% | 100% | 94.85% | 7.69% | 100% | 100% | 81.2 |
| 91540 | RS Umum Annisa | 6 | 2023 | - | 87.08% | 90% | 100% | 80% | 94.26% | 2.5% | 60.45% | 100% | 70.76% | 75% | 76% | 100% | 84 |
| 91541 | RS Kanker Dharmais | 6 | 2023 | - | 98.24% | 100% | 98.95% | 0% | 65.98% | 12.16% | 90.16% | 89.75% | 99.99% | 98.31% | 100% | 100% | 86.34 |
| 91542 | RS Umum Abdi Waluyo | 6 | 2023 | - | 92.11% | 97% | 98.29% | 0% | 77.98% | 0% | 87.81% | 100% | 98.93% | 77% | 100% | 100% | 10 |
| 91543 | RS Umum Kartika Cibadak | 6 | 2023 | 12-09-2023 | 95% | 96% | 97.24% | 12.5% | 30.43% | 36.95% | 80.93% | 100% | 98.72% | 91.17% | 100% | 100% | 0 |
| 91544 | RS Umum Hermina Depok | 6 | 2023 | - | 98.44% | 98% | 99.79% | 83.33% | 94.26% | 3.08% | 92.57% | 100% | 99.99% | 99.77% | 99.72% | 100% | 93.56 |
| 91545 | RS Umum Daerah dr. Slamet Garut | 6 | 2023 | - | 86.46% | 96% | 96.15% | 0% | 59.36% | 23.22% | 72.2% | 79.46% | 99.84% | 0% | 90% | 22.22% | 81 |
| 91546 | RS Umum Grha Kedoya | 6 | 2023 | - | 86.36% | 95% | 100% | 100% | 99.34% | 4.23% | 88.63% | 100% | 99.96% | 99.18% | 100% | 100% | 85.55 |
| 91547 | RS Umum Firdaus | 6 | 2023 | - | 100% | 100% | 100% | 66.67% | 92.13% | 4.08% | 67.5% | 100% | 79.2% | 85% | 100% | 100% | 86.57 |
| 91548 | RS Umum Meilia | 6 | 2023 | - | 82.5% | 92% | 99.89% | 100% | 60.38% | 3.28% | 33.09% | 100% | 96.32% | 75% | 100% | 100% | 99.7 |
| 91549 | RS Umum Kramat 128 | 6 | 2023 | - | 76.94% | 99% | 98.86% | 0% | 100% | 0% | 83.96% | 97.3% | 96.13% | 87.5% | 100% | 100% | 96.1 |
| 91550 | RS Umum Karya Pangalengan Bhakti Sehat | 6 | 2023 | 12-08-2023 | 96% | 93% | 98.6% | 60% | 95% | 100% | 67.96% | 100% | 96.67% | 95% | 91.43% | 100% | 94 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.