Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 91651 | RS Umum Prima Pekanbaru | 6 | 2023 | - | 89.65% | 98% | 98.19% | 80.43% | 79.13% | 5.43% | 80.23% | 94.51% | 80% | 83.33% | 98.5% | 100% | |
| 91652 | RS Khusus Ibu dan Anak Permata Hati | 6 | 2023 | - | 83.72% | 96% | 100% | 66.67% | 84.96% | 3.12% | 80% | 100% | 80.44% | 84.29% | 100% | 100% | 89 |
| 91653 | RS Umum BKM | 6 | 2023 | - | 88.78% | 89% | 100% | 83.33% | 89.04% | 0% | 69.14% | 100% | 95.02% | 91.07% | 100% | 100% | 80 |
| 91654 | RS Ibu dan Anak Cicik | 6 | 2023 | - | 84.07% | 96% | 100% | 100% | 78.72% | 2.56% | 41.19% | 100% | 100% | 0% | 100% | 0% | 89.25 |
| 91655 | RS Umum Daerah Kep. Mentawai | 6 | 2023 | - | 86% | 100% | 100% | 100% | 89.72% | 0% | 89.43% | 100% | 86.19% | 100% | 100% | 100% | 82 |
| 91656 | RS Umum Dokter Maulana AK | 6 | 2023 | - | 94.5% | 100% | 100% | 0% | 95.24% | 0% | 100% | 100% | 97.56% | 100% | 100% | 100% | 0 |
| 91657 | RS Umum Ibnu Sina Padang Panjang | 6 | 2023 | - | 94.3% | 99% | 100% | 100% | 80% | 0% | 97.86% | 100% | 81.36% | 82.35% | 100% | 100% | 0 |
| 91658 | RS Umum Daerah Tapan | 6 | 2023 | 11-07-2023 | 70% | 60% | 70% | 0% | 85% | 0% | 85% | 90% | 80% | 80% | 100% | 85% | 0 |
| 91659 | RS Umum Mutia Sari | 6 | 2023 | - | 97% | 96% | 100% | 100% | 100% | 0% | 84% | 100% | 97.44% | 100% | 100% | 100% | 96 |
| 91660 | RS Umum Daerah Raden Mattaher Jambi | 6 | 2023 | - | 95.85% | 99% | 98.63% | 100% | 59.22% | 3.96% | 91.4% | 100% | 99.06% | 71.41% | 96.21% | 100% | 86 |
| 91661 | RS Umum Daerah Bengkalis | 6 | 2023 | - | 96.71% | 99% | 98.56% | 15.22% | 32.29% | 38.46% | 99.53% | 100% | 90.53% | 100% | 100% | 100% | 93.55 |
| 91662 | RS Umum Hermina Padang | 6 | 2023 | - | 94.12% | 91% | 100% | 80% | 83.22% | 4.15% | 97.58% | 100% | 100% | 91.61% | 100% | 100% | 86.97 |
| 91663 | RS Ibu dan Anak Zainab | 6 | 2023 | 01-01-1970 | 81.03% | 96% | 100% | 100% | 73.08% | 0% | 88.91% | 100% | 99.3% | 100% | 100% | 100% | 89.96 |
| 91664 | RS Umum Daerah Dr. Muhammad Zein Painan | 6 | 2023 | - | 87.87% | 92% | 100% | 87.5% | 49.46% | 0% | 70.33% | 100% | 93.02% | 96.88% | 100% | 100% | 15780 |
| 91665 | RS Umum Awal Bros Panam | 6 | 2023 | - | 85.27% | 97% | 100% | 100% | 55.46% | 4.83% | 77.6% | 100% | 100% | 98.44% | 100% | 100% | 99.8 |
| 91666 | RS Umum Azzahra | 6 | 2023 | - | 100% | 100% | 100% | 100% | 90% | 0% | 78.02% | 0% | 95.41% | 100% | 100% | 0% | 80 |
| 91667 | RS Umum Daerah Arosuka Solok | 6 | 2023 | - | 91.39% | 97% | 95.71% | 0% | 50.3% | 3.77% | 82.5% | 100% | 86.96% | 100% | 100% | 100% | 79.41 |
| 91668 | RS Ibunda | 6 | 2023 | - | 97.25% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 95.7% | 88.89% | 100% | 100% | |
| 91669 | RS Ibu dan Anak Amanna | 6 | 2023 | - | 80% | 100% | 100% | 100% | 100% | 0% | 87.5% | 92.31% | 87.5% | 100% | 100% | 0% | 88 |
| 91670 | RS Pertamina Hulu Rokan | 6 | 2023 | - | 87% | 100% | 100% | 0% | 99.75% | 0% | 100% | 0% | 0% | 94.64% | 100% | 0% | 93.47 |
| 91671 | RS Otak DR. Drs. M. Hatta Bukittinggi | 6 | 2023 | - | 91% | 100% | 95.8% | 100% | 82.11% | 0% | 71.7% | 100% | 100% | 98.33% | 100% | 100% | 90.17 |
| 91672 | RS Ibu dan Anak Siti Hawa | 6 | 2023 | - | 99.21% | 100% | 100% | 85.71% | 100% | 0% | 81.15% | 100% | 100% | 100% | 100% | 0% | 82.51 |
| 91673 | RS Khusus Gigi dan Mulut Baiturrahmah | 6 | 2023 | - | 100% | 100% | 100% | 0% | 96.15% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 98 |
| 91674 | RS Tk. III 02.06.01 dr. Bratanata | 6 | 2023 | - | 99.77% | 100% | 100% | 100% | 81.68% | 0% | 88% | 92% | 90.91% | 86.99% | 100% | 100% | 3115 |
| 91675 | RS Umum Bunda Padang | 6 | 2023 | - | 93.32% | 100% | 100% | 100% | 92.73% | 1.37% | 50.95% | 100% | 100% | 0% | 100% | 100% | 87.8 |
| 91676 | RS Umum Daerah dr. Rasidin Padang | 6 | 2023 | - | 89.54% | 92% | 100% | 83.33% | 37.8% | 22.64% | 88.19% | 100% | 84.45% | 0% | 100% | 100% | 80.056 |
| 91677 | RS Umum Surya Insani | 6 | 2023 | - | 84.6% | 99% | 88.46% | 100% | 77.18% | 3.45% | 84.08% | 100% | 100% | 100% | 100% | 85.71% | 89.84 |
| 91678 | RS Jabal Rahmah Medika | 6 | 2023 | - | 86.43% | 100% | 100% | 100% | 100% | 0% | 82.03% | 100% | 100% | 100% | 100% | 100% | 89.19 |
| 91679 | RS Ibu Anak Budhi Mulia | 6 | 2023 | - | 92.25% | 100% | 100% | 0% | 82.44% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 91680 | RS Ibu dan Anak Restu Ibu | 6 | 2023 | - | 91% | 100% | 100% | 20% | 56.75% | 0% | 94.98% | 100% | 80.27% | 83.33% | 100% | 100% | 96 |
| 91681 | RS Merangin Medical Centre | 6 | 2023 | - | 89.58% | 100% | 100% | 100% | 96.67% | 3.33% | 83.33% | 96.67% | 100% | 92.86% | 100% | 100% | 0 |
| 91682 | RS Umum Bina Kasih | 6 | 2023 | - | 82.5% | 94% | 100% | 100% | 81.9% | 3.17% | 83.33% | 100% | 95.31% | 100% | 100% | 100% | 79.46 |
| 91683 | RS Jiwa Daerah Provinsi Jambi | 6 | 2023 | - | 88.26% | 100% | 100% | % | 100% | % | 78.95% | 100% | 100% | 56.4% | 100% | 0% | 84.06 |
| 91684 | RS Umum Daerah Kolonel Abundjani/Bangko | 6 | 2023 | - | 96.97% | 100% | 100% | 0% | 21.49% | 0% | 98.15% | 100% | 98.08% | 0% | 99.17% | 0% | 0 |
| 91685 | RS Ibu dan Anak Harapan Medika | 6 | 2023 | - | 99% | 100% | 100% | 100% | 96.89% | 50% | 93.75% | 100% | 99.56% | 100% | 100% | 100% | 92 |
| 91686 | RS Umum Islam Ibnu Sina | 6 | 2023 | - | 84.6% | 90% | 100% | 100% | 40.56% | 7.25% | 72.98% | 100% | 91.42% | 0% | 100% | 100% | 86 |
| 91687 | RS Santa Maria Pekanbaru | 6 | 2023 | - | 92.67% | 100% | 100% | 100% | 94.1% | 0% | 86.97% | 100% | 100% | 100% | 100% | 100% | 98.22 |
| 91688 | RS Umum Universitas Riau | 6 | 2023 | - | 89% | 97% | 100% | 0% | 100% | 10% | 100% | 100% | 80.51% | 100% | 100% | 0% | 80 |
| 91689 | RSUP Dr. M. Djamil | 6 | 2023 | - | 92.38% | 100% | 100% | 91.67% | 81.19% | 19.29% | 85.41% | 91.95% | 99.71% | 100% | 100% | 100% | 84.44 |
| 91690 | RS Umum Kasih Ibu Rengat | 6 | 2023 | - | 91.5% | 97% | 98.04% | % | 93.81% | 0% | 96.15% | 100% | 96.94% | 89.36% | 100% | 100% | 81 |
| 91691 | RS Umum Amalia Medika | 6 | 2023 | - | 85.61% | 100% | 100% | 84.21% | 67.09% | 4.52% | 91.54% | 100% | 100% | 100% | 100% | 100% | 95 |
| 91692 | RS Umum Daerah Kota Dumai | 6 | 2023 | - | 80.69% | 91% | 100% | 0% | 15.38% | 0% | 100% | 100% | 97.79% | 0% | 100% | 0% | 84.53 |
| 91693 | RS Umum Daerah H. Abdurrahman Sayoeti | 6 | 2023 | - | 89.59% | 87% | 96.48% | 0% | 92.13% | 0% | 95.77% | 100% | 99.82% | 100% | 100% | 100% | 79.88 |
| 91694 | RS Umum Daerah Lubuk Basung | 6 | 2023 | 03-07-2025 | 88% | 89% | 100% | 0% | 76.75% | 4.4% | 93.42% | 78.57% | 85.75% | 93.55% | 98.5% | 90% | 0 |
| 91695 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 6 | 2023 | - | 84.72% | 94% | 92% | 88.06% | 83.33% | 11.71% | 97.28% | 100% | 100% | 93.26% | 97.27% | 0% | 84 |
| 91696 | RS Umum Daerah Indrasari Rengat | 6 | 2023 | - | 83% | 87% | 100% | 66.67% | 90.38% | 0.69% | 97.91% | 99% | 90.44% | 0% | 100% | 100% | 0 |
| 91697 | RS Mitra Medika Batang Hari | 6 | 2023 | - | 80% | 92% | 100% | 100% | 98.23% | 0% | 87.74% | 100% | 100% | 88.62% | 100% | 100% | 0 |
| 91698 | RS Ibu dan Anak Rezki Bunda | 6 | 2023 | - | 85.22% | 100% | 100% | 0% | 82.69% | 3.39% | 88.95% | 100% | 96.49% | 92.77% | 100% | 100% | 87.78 |
| 91699 | RS Umum Ibnu Sina Kota Payakumbuh | 6 | 2023 | - | 93.36% | 99% | 100% | 100% | 92.58% | 0% | 54.46% | 100% | 86.84% | 68.18% | 99.17% | 0% | 79.44 |
| 91700 | RS Type D Perawang | 6 | 2023 | - | 80.32% | 94% | 67.74% | 0% | 93.79% | 0% | 22.22% | 100% | 86.56% | 0% | 100% | 100% | 96 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.