Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 91751 | RS Khusus Mata Pekanbaru Eye Center | 6 | 2023 | - | 94.81% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 100 |
| 91752 | RS Awal Bros A. Yani | 6 | 2023 | - | 84.42% | 96% | 100% | 57.14% | 70.57% | 1.88% | 73.71% | 95.83% | 95.21% | 93.75% | 100% | 100% | 0 |
| 91753 | RS Ibu dan Anak Sukma Bunda | 6 | 2023 | - | 76.5% | 75% | 100% | 84.09% | 88.89% | 100% | 91.75% | 100% | 91.3% | 88.06% | 100% | 100% | 81.3 |
| 91754 | RS Umum Daerah H. Hanafie | 6 | 2023 | 01-01-1970 | 100% | 98% | 89.78% | 100% | 100% | 100% | 100% | 100% | 86.43% | 100% | 100% | 100% | 638 |
| 91755 | RS Eria | 6 | 2023 | - | 91% | 93% | 100% | 100% | 80% | 0% | 90% | 100% | 100% | 86.67% | 100% | 83.33% | 0 |
| 91756 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 6 | 2023 | - | 85.15% | 88% | 100% | 50% | 35.83% | 0% | 84.67% | 100% | 99.21% | 67.77% | 100% | 50% | 79.57 |
| 91757 | RS Umum Daerah Sultan Thaha Saifuddin | 6 | 2023 | - | 90% | 95% | 84.77% | 100% | 46.55% | 0% | 100% | 100% | 100% | 100% | 74.26% | 72.73% | 80.78 |
| 91758 | RS Umum Aisyiyah Padang | 6 | 2023 | - | 86.62% | 100% | 100% | 0% | 94.96% | 3.49% | 47.22% | 100% | 95.93% | 100% | 100% | 0% | 82.6 |
| 91759 | RS Umum Melati | 6 | 2023 | - | 100% | 100% | 98.27% | 97.96% | 97.24% | 2.04% | 94.44% | 97.14% | 95.45% | 99.88% | 100% | 100% | 98 |
| 91760 | RS Ibu dan Anak Citra Aguswar Medical Center | 6 | 2023 | - | 86% | 100% | 100% | 100% | 95.24% | 0% | 83.33% | 100% | 71.33% | 80% | 100% | 100% | 81 |
| 91761 | RS Pertamina Dumai | 6 | 2023 | - | 98.08% | 98% | 100% | 0% | 71.22% | 0% | 85.84% | 100% | 85.71% | 100% | 100% | 100% | 874 |
| 91762 | RS Umum Daerah Haji Abdoel Madjid Batoe | 6 | 2023 | - | 86% | 96% | 96% | 100% | 87.5% | 0% | 90% | 97.5% | 98.5% | 87.5% | 100% | 100% | 90.71 |
| 91763 | RS Umum Daerah Dr. Adnaan WD | 6 | 2023 | - | 88.55% | 93% | 100% | 100% | 25.14% | 39.84% | 98.77% | 100% | 92.67% | 0% | 100% | 100% | 84 |
| 91764 | RS Umum Harapan Ibunda | 6 | 2023 | - | 83.5% | 100% | 100% | 0% | 100% | 0% | 0% | 100% | 40.23% | 80.3% | 100% | 100% | |
| 91765 | RS Umum Kambang | 6 | 2023 | - | 96.5% | 100% | 100% | 83.33% | 66.93% | 0% | 55.25% | 100% | 98.93% | 80% | 92.19% | 84.62% | 79.62 |
| 91766 | RS Jiwa Prof. Dr. Hasan Basri Saanin Datuk Tan Par | 7 | 2023 | - | 98.65% | 100% | 100% | % | 91.34% | % | 93.84% | 0% | 100% | 62.42% | 100% | 100% | 0 |
| 91767 | RS Jiwa Daerah Provinsi Jambi | 7 | 2023 | - | 88.38% | 100% | 100% | % | 100% | % | 84.07% | 100% | 95% | 76.92% | 100% | 0% | 0 |
| 91768 | RS Khusus Ibu dan Anak Haryanda | 7 | 2023 | - | 88% | 96% | 99.17% | 100% | 84% | 2.08% | 81.67% | 100% | 86.5% | 100% | 99% | 0% | 0 |
| 91769 | RS Umum Baiturahim Jambi | 7 | 2023 | - | 92.15% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 95.19% | 92% | 100% | 0% | 0 |
| 91770 | RS Awal Bros A. Yani | 7 | 2023 | - | 82.58% | 95% | 100% | 38.1% | 73.51% | 2.69% | 76.07% | 98.84% | 94.27% | 93.15% | 98.1% | 100% | 88.44 |
| 91771 | RS Umum Daerah Prof. Dr. M.A. Hanafiah | 7 | 2023 | - | 88.3% | 81% | 99.16% | 87.5% | 27.88% | 0% | 100% | 100% | 92.48% | 0% | 100% | 100% | 0 |
| 91772 | RS Islam Ibnu Sina Panti Yarsi | 7 | 2023 | - | 90.68% | 100% | 100% | 100% | 64.57% | 6.9% | 27.78% | 100% | 91.86% | 88.75% | 100% | 100% | 0 |
| 91773 | RS Umum Bethesda Gunungsitoli | 7 | 2023 | - | 90% | 100% | 100% | 100% | 85.16% | 2.5% | 77.21% | 100% | 96.6% | 78.98% | 100% | 100% | 0 |
| 91774 | RS Ibu dan Anak Amanna | 7 | 2023 | - | 82.5% | 100% | 100% | 0% | 100% | 0% | 90.48% | 95.24% | 80.46% | 100% | 100% | 0% | 0 |
| 91775 | RS Umum Daerah Pasaman Barat | 7 | 2023 | - | 73.04% | 80% | 98.7% | 54.55% | 12.17% | 6.82% | 94.11% | 100% | 61.69% | 0% | 97.3% | 92.86% | 0 |
| 91776 | RS Umum Pekanbaru Medical Center | 7 | 2023 | - | 91% | 94% | 99.35% | 80% | 82.92% | 3.9% | 63.25% | 100% | 81.35% | 100% | 98.29% | 100% | 0 |
| 91777 | RS Umum Daerah Lubuk Sikaping | 7 | 2023 | - | 80.86% | 90% | 93.61% | 0% | 68% | 0% | 79.38% | 56.57% | 91.15% | 61.16% | 94.29% | 100% | 0 |
| 91778 | RS Umum Semen Padang Hospital | 7 | 2023 | - | 90.34% | 100% | 100% | 33.33% | 20.6% | 29.52% | 24.03% | 100% | 80.96% | 0% | 100% | 100% | 0 |
| 91779 | RS Khusus Mata Padang Eye Center | 7 | 2023 | - | 89.75% | 100% | 100% | 0% | 98.67% | 7.43% | 91.3% | 100% | 100% | 0% | 100% | 100% | 0 |
| 91780 | RS Umum Daerah Sungai Dareh | 7 | 2023 | - | 73.63% | 81% | 100% | 100% | 39.89% | 0.34% | 100% | 100% | 95.15% | 80.82% | 41.52% | 100% | 0 |
| 91781 | RS Umum Erni Medika | 7 | 2023 | - | 99.5% | 80% | 88.89% | 81.25% | 61.11% | 100% | 50% | 66.67% | 100% | 100% | 100% | 0% | 0 |
| 91782 | RS Umum Lancang Kuning | 7 | 2023 | - | 92.28% | 100% | 100% | 100% | 83.33% | 0% | 91.76% | 100% | 80.56% | 100% | 100% | 100% | 0 |
| 91783 | RS Umum Daerah Kep. Mentawai | 7 | 2023 | - | 88% | 100% | 100% | 100% | 90% | 0% | 85.59% | 100% | 82% | 100% | 100% | 100% | 0 |
| 91784 | RS Umum Harapan Ibunda | 7 | 2023 | - | 85.5% | 100% | 97.5% | 0% | 100% | 0% | 80.95% | 100% | 98.6% | 100% | 100% | 0% | 0 |
| 91785 | RS Eria | 7 | 2023 | - | 91.5% | 94% | 96.67% | 85.71% | 86.67% | 0% | 90% | 100% | 93.33% | 86.67% | 100% | 83.33% | 0 |
| 91786 | RS Umum Universitas Riau | 7 | 2023 | - | 87% | 96% | 100% | 0% | 100% | 0% | 94.44% | 100% | 81.87% | 100% | 100% | 0% | 0 |
| 91787 | RS Islam Arafah | 7 | 2023 | - | 100% | 100% | 100% | 14.81% | 75.62% | 0% | 54.15% | 100% | 99.83% | 88.89% | 100% | 100% | 0 |
| 91788 | RS Mitra | 7 | 2023 | - | 95% | 100% | 91.67% | 100% | 87.5% | 1.67% | 93.33% | 57.14% | 97.33% | 87.5% | 100% | 76.92% | 0 |
| 91789 | RS Umum Islam Ibnu Sina | 7 | 2023 | - | 88.5% | 92% | 93.08% | 100% | 83.59% | 0% | 93% | 100% | 87.94% | 88.28% | 100% | 100% | 0 |
| 91790 | RS Jiwa dr. Yaunin | 7 | 2023 | - | 94.65% | 96% | 100% | % | 86.44% | % | 100% | 100% | 100% | 0% | 0% | 0% | 0 |
| 91791 | RS Umum Bina Kasih | 7 | 2023 | - | 87.5% | 100% | 100% | 100% | 81.93% | 0% | 50% | 100% | 95.22% | 100% | 100% | 100% | 0 |
| 91792 | RS Islam Siti Rahmah | 7 | 2023 | - | 85.13% | 94% | 100% | 100% | 65.36% | 9.48% | 39.62% | 100% | 92.66% | 90.2% | 0% | 100% | 0 |
| 91793 | RS Kelas D Pasaman | 7 | 2023 | - | 93.87% | 97% | 95.16% | 50% | 56.7% | 0% | 100% | 100% | 0% | 0% | 83.33% | 87.6% | 0 |
| 91794 | RS Umum Santa Theresia | 7 | 2023 | - | 88.09% | 91% | 100% | 0% | 63.66% | 3.52% | 89.29% | 100% | 90.41% | 0% | 98.57% | 100% | 0 |
| 91795 | RS Umum Dokter Maulana AK | 7 | 2023 | - | 91% | 96% | 100% | 0% | 90.48% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 91796 | RS Ibu dan Anak Andini | 7 | 2023 | - | 94% | 100% | 100% | 100% | 54.29% | 100% | 85% | 100% | 0% | 100% | 100% | 100% | 0 |
| 91797 | RS Khusus Mata Pekanbaru Eye Center | 7 | 2023 | - | 94.81% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 91798 | RS Umum Yos Sudarso | 7 | 2023 | - | 100% | 97% | 100% | 33.33% | 95.31% | 4.02% | 66.67% | 100% | 81.86% | 100% | 84.38% | 100% | 85.9 |
| 91799 | RS Umum Daerah Dr. Ibnu Sutowo Baturaja | 7 | 2023 | 10-10-2023 | 93.67% | 99% | 100% | 0% | 99.19% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 91800 | RS Khusus Ibu dan Anak Permata Hati | 7 | 2023 | - | 96% | 96% | 100% | 80% | 71.5% | 8.93% | 79% | 100% | 74.15% | 100% | 100% | 83.33% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.