Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 91801 | RS Umum Daerah Arosuka Solok | 7 | 2023 | - | 91% | 97% | 96.63% | 100% | 56.46% | 4.94% | 72.66% | 100% | 86% | 0% | 100% | 100% | 0 |
| 91802 | RS Siloam Jambi | 7 | 2023 | - | 100% | 100% | 100% | 100% | 54.32% | 5.48% | 61.68% | 98.08% | 98.76% | 46.15% | 100% | 100% | 0 |
| 91803 | RS Umum Bunda Padang | 7 | 2023 | - | 94.69% | 100% | 100% | 100% | 88% | 1.75% | 48.58% | 100% | 93.76% | 0% | 100% | 100% | 0 |
| 91804 | RS Umum Melati | 7 | 2023 | 10-10-2023 | 100% | 100% | 98.37% | 97.83% | 98.53% | 2.17% | 91.3% | 97.99% | 99.73% | 99.88% | 100% | 100% | 0 |
| 91805 | RS Ibu Anak Budhi Mulia | 7 | 2023 | - | 92.88% | 100% | 100% | 0% | 85.29% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 91806 | RS Umum Sansani | 7 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 99.87% | 100% | 100% | 99.84% | 99.96% | 100% | 336 |
| 91807 | RS Khusus Mata SMEC Pekanbaru | 7 | 2023 | - | 100% | 100% | 100% | 0% | 99% | 3% | 100% | 100% | 100% | 100% | 100% | 100% | 95 |
| 91808 | RS Umum Daerah Muara Labuh | 7 | 2023 | - | 82.25% | 80% | 78% | 44.44% | 82.82% | 30.65% | 98.12% | 96.3% | 92.78% | 100% | 84.8% | 100% | 0 |
| 91809 | RS Umum Daerah dr. Rasidin Padang | 7 | 2023 | - | 91.36% | 92% | 100% | 25% | 39.51% | 23.13% | 89.83% | 98.75% | 83.74% | 0% | 100% | 100% | 0 |
| 91810 | RS Ibu dan Anak Annisa | 7 | 2023 | - | 76.4% | 100% | 100% | 96.83% | 88.54% | 0% | 94.07% | 94.12% | 98.55% | 94.87% | 100% | 100% | 0 |
| 91811 | RS Umum Santo Antonio Baturaja | 7 | 2023 | - | 83.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 89 |
| 91812 | RS Ibu dan Anak Rezki Bunda | 7 | 2023 | - | 85.19% | 100% | 100% | 0% | 95.19% | 3.33% | 92.27% | 100% | 98.36% | 85.79% | 100% | 0% | 0 |
| 91813 | RS Umum Islam Ibnu Sina | 7 | 2023 | - | 90.43% | 100% | 99.96% | 87.5% | 84.32% | 4.07% | 86.42% | 100% | 91.55% | 80.95% | 100% | 100% | 0 |
| 91814 | RS Umum Aisyiyah Padang | 7 | 2023 | - | 86.58% | 100% | 100% | 0% | 82.5% | 4.08% | 56.76% | 100% | 97.2% | 100% | 100% | 0% | 0 |
| 91815 | RS Umum Daerah H. Abdul Manap | 7 | 2023 | - | 87.5% | 95% | 96.43% | 100% | 34.44% | 2.2% | 69.61% | 100% | 96.14% | 82.46% | 100% | 100% | 0 |
| 91816 | RS Umum Daerah Dr. Muhammad Zein Painan | 7 | 2023 | - | 86.52% | 95% | 100% | 60% | 52.79% | 0% | 76.85% | 100% | 93.04% | 96.06% | 100% | 100% | 0 |
| 91817 | RS Ibu dan Anak Siti Hawa | 7 | 2023 | - | 99.1% | 100% | 100% | 100% | 100% | 0% | 80.28% | 100% | 100% | 100% | 100% | 0% | 0 |
| 91818 | RS Bhayangkara Padang | 7 | 2023 | - | 100% | 100% | 100% | 100% | 92.22% | 0% | 89.23% | 100% | 96.97% | 100% | 100% | 100% | 0 |
| 91819 | RS Umum Awal Bros Panam | 7 | 2023 | - | 85.22% | 100% | 100% | 100% | 59.88% | 9.4% | 85.48% | 100% | 100% | 95.36% | 100% | 100% | 0 |
| 91820 | RS Umum Awal Bros Pekanbaru | 7 | 2023 | - | 98.34% | 93% | 96.6% | 0% | 63% | 1.02% | 80.79% | 100% | 82.23% | 94.09% | 100% | 100% | 0 |
| 91821 | RS Ibu dan Anak Zainab | 7 | 2023 | 01-01-1970 | 79.69% | 91% | 100% | 100% | 74.8% | 0% | 88.79% | 100% | 98.52% | 100% | 100% | 100% | 0 |
| 91822 | RS Umum Daerah Kabupaten Sijunjung | 7 | 2023 | - | 85.11% | 85% | 93.27% | 66.67% | 57.56% | 0% | 90.54% | 98.11% | 91.71% | 60% | 89.94% | 91.95% | 0 |
| 91823 | RSUP Dr. M. Djamil | 7 | 2023 | - | 92.58% | 99% | 100% | 90.62% | 82.31% | 12.21% | 85.03% | 94.72% | 99.75% | 100% | 100% | 88.24% | 0 |
| 91824 | RS Umum Daerah Tapan | 7 | 2023 | 11-07-2023 | 72.5% | 63% | 72.5% | % | 90% | % | 90% | 90% | 80% | 80% | 100% | 90% | 0 |
| 91825 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 7 | 2023 | - | 89.5% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 99.73% | 0% | 100% | 0% | 0 |
| 91826 | RS Ibu dan Anak Cicik | 7 | 2023 | - | 84.24% | 96% | 100% | 100% | 60.46% | 0% | 41.63% | 100% | 100% | 0% | 100% | 0% | 0 |
| 91827 | RS Umum Daerah Lubuk Basung | 7 | 2023 | 03-07-2025 | 90% | 88% | 100% | 100% | 81.05% | 1.03% | 94.12% | 100% | 83.42% | 85.71% | 92.55% | 100% | 0 |
| 91828 | RS Khusus Bedah Ropanasuri | 7 | 2023 | - | 89.19% | 100% | 100% | % | 80.68% | 4.52% | 37.67% | 100% | 49.27% | 84.21% | 100% | 100% | 0 |
| 91829 | RS Umum BKM | 7 | 2023 | - | 89.76% | 91% | 100% | 66.67% | 89.17% | 1.18% | 54.68% | 100% | 95.39% | 90.22% | 100% | 100% | 0 |
| 91830 | RS Paru Sumatera Barat | 7 | 2023 | - | 83.5% | 98% | 100% | 0% | 82.86% | 0% | 100% | 100% | 92.86% | 100% | 78.05% | 100% | 0 |
| 91831 | RS Umum Kambang | 7 | 2023 | - | 96% | 100% | 100% | 83.33% | 54.91% | 0% | 51.16% | 100% | 99.96% | 60% | 86.79% | 83.33% | 0 |
| 91832 | RS Rapha Theresia | 7 | 2023 | - | 93.17% | 93% | 100% | 0% | 97.1% | 0% | 63.64% | 0% | 100% | 0% | 100% | 0% | 0 |
| 91833 | RS Umum Daerah H. Abdurrahman Sayoeti | 7 | 2023 | - | 89.59% | 87% | 96.48% | 0% | 95.77% | 0% | 95.77% | 100% | 99.82% | 100% | 100% | 75% | 0 |
| 91834 | RS Umum Daerah dr. Achmad Darwis | 7 | 2023 | - | 88.38% | 100% | 97.93% | 66.67% | 40.2% | 0% | 97.43% | 100% | 100% | 0% | 98.92% | 0% | 82.71 |
| 91835 | RS Khusus Gigi dan Mulut Baiturrahmah | 7 | 2023 | - | 100% | 100% | 100% | 0% | 96.24% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 98 |
| 91836 | RS Daerah Madani Kota Pekanbaru | 7 | 2023 | - | 86% | 98% | 100% | 0% | 92.59% | 0% | 82.98% | 100% | 100% | 0% | 100% | 100% | 0 |
| 91837 | RS Umum Daerah Dr Sadikin Kota Pariaman | 7 | 2023 | - | 0% | 56% | 100% | 0% | 55.84% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | 0 |
| 91838 | RS Merangin Medical Centre | 7 | 2023 | - | 91.67% | 100% | 100% | 100% | 91.67% | 4.62% | 86.67% | 93.33% | 100% | 86.67% | 100% | 100% | 0 |
| 91839 | RS Umum Daerah Sultan Thaha Saifuddin | 7 | 2023 | - | 90% | 93% | 87.05% | 100% | 37.82% | 0% | 100% | 100% | 100% | 93.75% | 80.62% | 81.82% | 0 |
| 91840 | RS Ibu dan Anak Citra Aguswar Medical Center | 7 | 2023 | - | 91% | 100% | 100% | 100% | 94.12% | 0% | 84% | 100% | 68.33% | 80.77% | 100% | 100% | 80 |
| 91841 | RS Umum Daerah Teluk Kuantan | 7 | 2023 | - | 93.5% | 92% | 93.55% | 50% | 14.37% | 6.25% | 81.54% | 82.98% | 99.03% | 75.86% | 87.72% | 100% | 85.5 |
| 91842 | RS Umum Eka Hospital Pekanbaru | 7 | 2023 | - | 90.3% | 100% | 99.92% | % | 76.8% | 19.27% | 98.48% | 100% | 83.76% | 0% | 100% | 100% | 0 |
| 91843 | RS Tk. IV Bukittinggi | 7 | 2023 | - | 85.37% | 76% | 97.17% | 95.35% | 94.44% | 0% | 94.64% | 94.62% | 97.28% | 96.75% | 96.87% | 100% | 94 |
| 91844 | RS Umum Daerah Suryah Khairuddin | 7 | 2023 | - | 100% | 100% | 100% | % | 54.47% | % | 47.62% | 50% | 49.03% | 50% | 100% | 50% | 0 |
| 91845 | RS Umum Daerah Indrasari Rengat | 7 | 2023 | - | 83.5% | 87% | 100% | 100% | 62.79% | 1.38% | 97.7% | 96.77% | 91.11% | 75% | 100% | 100% | 80.8 |
| 91846 | RS Umum Surya Insani | 7 | 2023 | - | 93.2% | 100% | 90% | 100% | 77.51% | 1.23% | 94.29% | 100% | 100% | 92% | 100% | 100% | 88.03 |
| 91847 | RS Umum Kasih Ibu Rengat | 7 | 2023 | - | 90.92% | 98% | 100% | 0% | 89.29% | 0% | 86.12% | 100% | 85.55% | 80.58% | 100% | 100% | 0 |
| 91848 | RS Umum Azzahra | 7 | 2023 | - | 75% | 70% | 100% | 100% | 90% | 0% | 80.31% | 100% | 96.55% | 66.67% | 100% | 100% | 0 |
| 91849 | RS Santa Maria Pekanbaru | 7 | 2023 | - | 92.85% | 100% | 100% | 100% | 93.42% | 0% | 86.98% | 100% | 100% | 100% | 100% | 100% | 0 |
| 91850 | RS Ibu dan Anak Safira | 7 | 2023 | - | 100% | 100% | 100% | 100% | 93.33% | 2.86% | 90% | 100% | 86.67% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.