Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 91851 | RS Ibunda | 7 | 2023 | - | 98.51% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.61% | 87.5% | 100% | 100% | 0 |
| 91852 | RS Ibu dan Anak Milano | 7 | 2023 | - | 81% | 87% | 100% | 50% | 87.78% | 17.78% | 100% | 0% | 90.32% | 87.6% | 100% | 0% | 0 |
| 91853 | RS Umum Islam Ibnu Sina | 7 | 2023 | - | 90.94% | 85% | 100% | 100% | 40.6% | 2.97% | 74.19% | 100% | 91.36% | 0% | 100% | 100% | 0 |
| 91854 | RS Otak DR. Drs. M. Hatta Bukittinggi | 7 | 2023 | - | 90% | 98% | 94.86% | 100% | 82.07% | 0% | 66.5% | 100% | 100% | 100% | 96.43% | 100% | 0 |
| 91855 | RS Umum Daerah Kec.Mandau | 7 | 2023 | - | 96% | 96% | 94.53% | 100% | 83.18% | 0% | 91.96% | 98.39% | 98.69% | 35.71% | 100% | 100% | 0 |
| 91856 | RS Umum Prima Pekanbaru | 7 | 2023 | - | 90.33% | 98% | 96.26% | 80% | 80% | 6.06% | 80.3% | 99.06% | 80% | 87.5% | 96.47% | 100% | 0 |
| 91857 | RS Umum Indah | 7 | 2023 | - | 84.22% | 84% | 100% | 86.67% | 79.9% | 2.78% | 88.54% | 100% | 80.22% | 80% | 100% | 100% | 0 |
| 91858 | RS Raudhah | 7 | 2023 | - | 94.05% | 98% | 100% | 100% | 91.49% | 2.56% | 78.57% | 100% | 90.42% | 100% | 100% | 100% | 0 |
| 91859 | RS Ibu dan Anak Moelia | 7 | 2023 | - | 91% | 100% | 98.43% | 100% | 92.77% | 0% | 82.18% | 100% | 96.5% | 74.07% | 100% | 100% | 78 |
| 91860 | RS Umum Madina | 7 | 2023 | - | 76.87% | 80% | 98.43% | 100% | 50.58% | 0% | 43.95% | 100% | 95.12% | 100% | 98.29% | 100% | 0 |
| 91861 | RS Ibu dan Anak Harapan Medika | 7 | 2023 | - | 100% | 100% | 100% | 100% | 93.26% | 22.22% | 100% | 100% | 99.55% | 100% | 100% | 100% | 0 |
| 91862 | RS Umum Daerah Bengkalis | 7 | 2023 | - | 96.11% | 100% | 98.65% | 13.79% | 34.94% | 37.4% | 98.17% | 100% | 89.14% | 100% | 100% | 100% | 88.94 |
| 91863 | RS Umum Daerah Kota Bukittinggi | 7 | 2023 | - | 82.5% | 84% | 100% | 100% | 41.57% | 100% | 89.96% | 89.47% | 91.83% | 0% | 100% | 0% | 0 |
| 91864 | RS Umum Permata Hati | 7 | 2023 | - | 85.07% | 100% | 87.27% | 100% | 97.1% | 0% | 57.52% | 100% | 100% | 100% | 97.23% | 100% | 0 |
| 91865 | RS Umum Ibnu Sina Kota Payakumbuh | 7 | 2023 | - | 95.42% | 100% | 100% | 100% | 93.15% | 2.19% | 50.67% | 100% | 85.28% | 82.61% | 100% | 0% | 0 |
| 91866 | RS Umum Daerah Dr. Adnaan WD | 7 | 2023 | - | 92.83% | 94% | 100% | 100% | 31.91% | 16.31% | 100% | 100% | 93.3% | 0% | 100% | 100% | 85 |
| 91867 | RS Umum Syafira | 7 | 2023 | - | 84% | 86% | 100% | 45.45% | 97.06% | 7.19% | 68.7% | 100% | 99.59% | 100% | 100% | 100% | 0 |
| 91868 | RS Doa Ibunda | 7 | 2023 | 01-01-1970 | 56% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 100 |
| 91869 | RS Umum Daerah H. Hanafie | 7 | 2023 | 01-01-1970 | 86.67% | 93% | 88.55% | 100% | 100% | 100% | 99.48% | 100% | 85.39% | 100% | 100% | 100% | 0 |
| 91870 | RS Umum Daerah Petala Bumi | 7 | 2023 | - | 73% | 87% | 100% | 0% | 51.26% | 10.71% | 86.57% | 100% | 93.01% | 0% | 100% | 81.82% | 0 |
| 91871 | RS Umum Medicare Sorek | 7 | 2023 | - | 97.5% | 100% | 100% | 100% | 97.5% | 0% | 96.92% | 100% | 100% | 100% | 100% | 100% | 0 |
| 91872 | RS Umum Amalia Medika | 7 | 2023 | - | 85.83% | 100% | 100% | 68.75% | 65.42% | 1.2% | 95.41% | 100% | 100% | 94.44% | 100% | 100% | 0 |
| 91873 | RS Umum Daerah Ahmad Ripin | 7 | 2023 | - | 89.5% | 80% | 90% | 0% | 79% | 0% | 81.82% | 92.2% | 86.13% | 75% | 92.31% | 100% | 0 |
| 91874 | RS Umum Daerah Kota Dumai | 7 | 2023 | - | 79.87% | 91% | 97.53% | 100% | 10% | 19.44% | 98.21% | 100% | 97.47% | 0% | 100% | 0% | 0 |
| 91875 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 7 | 2023 | - | 84.24% | 93% | 91.67% | 90.43% | 83.33% | 9.59% | 94.88% | 100% | 98.55% | 94.02% | 95.99% | 100% | 0 |
| 91876 | RS Pertamina Dumai | 7 | 2023 | - | 98.54% | 99% | 100% | 0% | 82.35% | 0% | 82.86% | 100% | 88.17% | 100% | 100% | 100% | 0 |
| 91877 | RS Type D Perawang | 7 | 2023 | - | 82.46% | 94% | 93.33% | 0% | 97.83% | 0% | 8.33% | 100% | 89.3% | 0% | 100% | 100% | 0 |
| 91878 | RS Umum Daerah KH. Daud Arif | 7 | 2023 | - | 85.47% | 100% | 100% | 100% | 53.52% | 1.06% | 100% | 100% | 73.38% | 100% | 100% | 0% | 0 |
| 91879 | RS Ibu Anak Bunda Anisyah | 7 | 2023 | - | 96% | 95% | 100% | 94.12% | 85% | 15.38% | 100% | 100% | 85.71% | 84.21% | 100% | 100% | 85 |
| 91880 | RS Umum Daerah Bangkinang | 7 | 2023 | - | 93.86% | 93% | 100% | 0% | 32.62% | 0% | 93.23% | 100% | 90.31% | 21.74% | 100% | 100% | 0 |
| 91881 | RS Royal Prima | 7 | 2023 | - | 93% | 100% | 100% | 100% | 97.67% | 0% | 37.83% | 100% | 99.21% | 91.67% | 100% | 100% | 0 |
| 91882 | RS Umum Tandun | 7 | 2023 | - | 91.47% | 100% | 100% | 0% | 12.8% | 0% | 98.91% | 100% | 32.64% | 78.18% | 100% | 0% | 0 |
| 91883 | RS Ibu Anak Husada Bunda | 7 | 2023 | - | 80% | 90% | 96.77% | 100% | 81.82% | 0% | 90.32% | 100% | 93.55% | 80.65% | 100% | 100% | 0 |
| 91884 | RS Umum Daerah Haji Abdoel Madjid Batoe | 7 | 2023 | - | 87% | 99% | 98.5% | 100% | 94.67% | 0% | 95% | 98.79% | 99% | 92% | 100% | 100% | 0 |
| 91885 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 7 | 2023 | - | 83.78% | 88% | 100% | 100% | 43.51% | 0% | 91.41% | 100% | 99.16% | 70.76% | 100% | 50% | 0 |
| 91886 | RS Umum Mesra | 7 | 2023 | - | 99% | 98% | 100% | 100% | 55.56% | 16.67% | 35.99% | 100% | 12.5% | 100% | 100% | 100% | 0 |
| 91887 | RS Umum Daerah Kabupaten Kepulauan Meranti | 7 | 2023 | - | 87.6% | 100% | 100% | 0% | 67.63% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 91888 | RS Muizzah | 7 | 2023 | - | 87.5% | 97% | 96.67% | 75% | 93.33% | 80% | 93.33% | 93.33% | 0% | 100% | 93.33% | 93.33% | 90 |
| 91889 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 7 | 2023 | - | 85% | 98% | 98.89% | 100% | 93.05% | 0% | 99.62% | 100% | 99.33% | 83.33% | 97.96% | 71.43% | 0 |
| 91890 | RS Hermina Pekanbaru | 7 | 2023 | - | 89.57% | 98% | 100% | 100% | 100% | 4.14% | 100% | 100% | 100% | 84% | 100% | 100% | 0 |
| 91891 | RS Umum Daerah Puri Husada Tembilahan | 7 | 2023 | - | 97.73% | 100% | 99.65% | 0% | 29.68% | 10.58% | 99.91% | 98.83% | 100% | 92.14% | 99.75% | 100% | 0 |
| 91892 | RS Umum Awal Bros Ujung Batu | 7 | 2023 | - | 82% | 95% | 100% | 100% | 81.71% | 1.99% | 93.21% | 100% | 97.27% | 100% | 100% | 100% | 0 |
| 91893 | RS Umum Daerah Raja Musa | 7 | 2023 | - | 85.9% | 73% | 73.41% | 75% | 70.31% | 10% | 100% | 85.71% | 78.12% | 68.97% | 66.67% | 33.33% | 0 |
| 91894 | RS Umum Daerah Nurdin Hamzah | 7 | 2023 | - | 64.39% | 71% | 97.06% | 50% | 76.25% | 3.85% | 87.21% | 100% | 98.79% | 77.41% | 61.29% | 63.64% | 0 |
| 91895 | RS Tk. IV Pekanbaru | 7 | 2023 | - | 92.17% | 100% | 100% | % | 100% | 0% | 92.31% | 100% | 98.84% | 100% | 100% | 100% | 0 |
| 91896 | RS Umum Daerah Sungai Bahar | 7 | 2023 | - | 85% | 68% | 91.11% | 0% | 90% | 0% | 100% | 100% | 87.4% | 80% | 90% | 80% | 0 |
| 91897 | RS Umum Daerah Rokan Hulu | 7 | 2023 | - | 74.45% | 73% | 100% | 100% | 100% | 5.69% | 95.72% | 100% | 88.5% | 100% | 100% | 100% | 0 |
| 91898 | RS Umum Daerah Sungai Gelam | 7 | 2023 | - | 95.86% | 49% | 100% | 0% | 77.39% | 0% | 100% | 0% | 87.52% | 100% | 100% | 0% | 0 |
| 91899 | RS Umum Daerah Selasih Riau | 7 | 2023 | - | 61.35% | 77% | 87.66% | 100% | 87.44% | 4.27% | 94.04% | 100% | 94.09% | 80.33% | 82.93% | 100% | 0 |
| 91900 | RS Langit Golden Medika | 7 | 2023 | - | 100% | 100% | 100% | 100% | 98.72% | 3.33% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.