Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 91951 | RS Umum Daerah Muhammad Zein | 7 | 2023 | - | 75.5% | 96% | 100% | 0% | 35.76% | 0% | 100% | 100% | 97.95% | 0% | 100% | 0% | 0 |
| 91952 | RS Ibu dan Anak Dzakirah | 7 | 2023 | - | 95% | 100% | 100% | 100% | 92.25% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 91953 | RS Ibu dan Anak Resti Mulya | 7 | 2023 | - | 85.5% | 96% | 97% | 100% | 52.56% | 0% | 85% | 100% | 97.87% | 84.62% | 100% | 100% | 0 |
| 91954 | RS Umum Alia Hospital | 7 | 2023 | - | 95.4% | 99% | 100% | 92.59% | 87.43% | 2.56% | 80.13% | 98.29% | 98.37% | 96.67% | 100% | 100% | 0 |
| 91955 | RS Mata Lampung Eye Center (LEC) | 7 | 2023 | - | 96.5% | 94% | 92.5% | 0% | 88% | 0% | 86.5% | 0% | 97% | 99% | 93% | 100% | 0 |
| 91956 | RS Umum Adhyaksa | 7 | 2023 | - | 85% | 100% | 100% | 0% | 81.41% | 0% | 88.87% | 100% | 96.17% | 88.89% | 100% | 83.33% | 91.46 |
| 91957 | RS EMC Pulomas | 7 | 2023 | - | 84.29% | 100% | 99.88% | 60% | 71.61% | 0.61% | 87.03% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 91958 | RS Umum Premier Jatinegara | 7 | 2023 | - | 90.89% | 100% | 99% | 0% | 49.69% | 17.48% | 62.39% | 98.18% | 80.75% | 94.12% | 98.12% | 100% | 0 |
| 91959 | RS Gunung Manik | 7 | 2023 | - | 82.42% | 100% | 100% | 0% | 86.08% | 0% | 89.66% | 100% | 100% | 100% | 100% | 100% | 425 |
| 91960 | RS Umum Arsani | 7 | 2023 | - | 98% | 96% | 100% | 92% | 98.78% | 0% | 100% | 98.21% | 99.7% | 97.88% | 100% | 100% | 0 |
| 91961 | RS Primaya Bhakti Wara | 7 | 2023 | - | 88.08% | 95% | 100% | 100% | 100% | 13.75% | 89.13% | 100% | 100% | 80.95% | 95.39% | 100% | 0 |
| 91962 | RS Umum dr. Abdul Radjak Salemba | 7 | 2023 | - | 91.85% | 100% | 100% | 0% | 99.48% | 0% | 63.8% | 100% | 0% | 93.33% | 100% | 100% | 0 |
| 91963 | RS Ibu dan Anak Muhaya | 7 | 2023 | - | 92.5% | 85% | 95.5% | 82% | 72.5% | 32% | 84% | 82% | 74% | 76% | 80% | 80% | 0 |
| 91964 | RS Khusus Bedah Rawamangun | 7 | 2023 | - | 96.08% | 98% | 100% | 0% | 92.94% | 5.48% | 89.02% | 100% | 97.76% | 80.21% | 100% | 100% | 0 |
| 91965 | RS Umum Hermina Jatinegara | 7 | 2023 | - | 97.01% | 98% | 100% | 100% | 96.77% | 0% | 97.73% | 100% | 98.46% | 99.12% | 100% | 100% | 0 |
| 91966 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 7 | 2023 | - | 82.6% | 87% | 98.56% | 0% | 91.25% | 1% | 84.8% | 100% | 99.32% | 100% | 76.49% | 100% | 0 |
| 91967 | RS Umum Tebet | 7 | 2023 | - | 88% | 100% | 100% | 0% | 85.5% | 0% | 84.08% | 98.13% | 86.4% | 86% | 100% | 100% | 0 |
| 91968 | RS Angkatan Udara dr. Esnawan Antariksa | 7 | 2023 | - | 99.65% | 89% | 100% | 0% | 80.01% | 2.01% | 95.52% | 96.72% | 93.4% | 76% | 100% | 100% | 0 |
| 91969 | RS Umum Antam Medika | 7 | 2023 | - | 99.01% | 100% | 100% | 100% | 86.4% | 0% | 88.81% | 100% | 99.62% | 87.5% | 100% | 100% | 0 |
| 91970 | RS Umum Harapan Bunda | 7 | 2023 | - | 81.25% | 100% | 100% | 0% | 75.89% | 3.06% | 52.99% | 100% | 92% | 100% | 100% | 100% | 0 |
| 91971 | RS Umum Almah | 7 | 2023 | - | 100% | 100% | 100% | 100% | 89.29% | 0% | 81.69% | 0% | 100% | 100% | 100% | 0% | 0 |
| 91972 | RS Bakti Timah Pangkalpinang | 7 | 2023 | - | 93.57% | 93% | 100% | 100% | 80.1% | 0% | 86.42% | 100% | 82.87% | 100% | 98.59% | 100% | 0 |
| 91973 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 7 | 2023 | - | 86.26% | 100% | 100% | 91.3% | 70.57% | 2.08% | 77.55% | 87.39% | 95.02% | 91.92% | 88.65% | 0% | 0 |
| 91974 | RS Bedah Siloam Asri | 7 | 2023 | - | 91.56% | 99% | 100% | 100% | 49.29% | 12.4% | 78.44% | 100% | 99.15% | 100% | 100% | 99% | 0 |
| 91975 | RS Umum Daerah Kab. Bangka Selatan | 7 | 2023 | - | 80.5% | 88% | 95.65% | 90% | 86.7% | 0% | 91.07% | 100% | 85.17% | 83.33% | 100% | 100% | 0 |
| 91976 | RS Ketergantungan Obat | 7 | 2023 | - | 90.54% | 100% | 100% | 0% | 87.31% | 0% | 55.58% | 100% | 99.88% | 82.35% | 100% | 100% | 0 |
| 91977 | RS Tk. IV Cijantung | 7 | 2023 | - | 93.81% | 100% | 96.09% | 0% | 93.21% | 0% | 82.13% | 95% | 82.04% | 90.91% | 94.96% | 75% | 94.65 |
| 91978 | RS Islam Jakarta Pondok Kopi | 7 | 2023 | - | 87.5% | 97% | 100% | 80% | 82.5% | 1.95% | 63.08% | 100% | 66.99% | 97.5% | 93.81% | 100% | 0 |
| 91979 | RS Umum Daerah Depati Hamzah | 7 | 2023 | - | 93.53% | 98% | 100% | 100% | 75% | 0% | 100% | 100% | 99.83% | 100% | 100% | 0% | 0 |
| 91980 | RS Umum Harapan Jayakarta | 7 | 2023 | - | 99.5% | 100% | 100% | 100% | 96.71% | 0% | 94.86% | 100% | 99.45% | 93.1% | 100% | 84.21% | 0 |
| 91981 | RS Khusus Daerah Duren Sawit | 7 | 2023 | - | 71.43% | 89% | 100% | 100% | 99.19% | 2.65% | 86.91% | 100% | 92.34% | 66.67% | 100% | 100% | 0 |
| 91982 | RS Umum Universitas Kristen Indonesia | 7 | 2023 | - | 85.65% | 100% | 100% | 100% | 99.74% | 10.53% | 89.2% | 100% | 99.06% | 60.71% | 100% | 100% | 88 |
| 91983 | RS Umum Daerah Kriopanting Payung | 7 | 2023 | - | 85% | 96% | 100% | 0% | 96.95% | 0% | 99.86% | 0% | 89.54% | 100% | 100% | 0% | 0 |
| 91984 | RS Umum Daerah Sejiran Setason | 7 | 2023 | - | 83.18% | 100% | 100% | 100% | 94.1% | 100% | 100% | 100% | 83.2% | 0% | 100% | 100% | 0 |
| 91985 | RS Utama | 7 | 2023 | - | 95.96% | 95% | 78.38% | 0% | 92.86% | 0% | 100% | 100% | 0% | 96% | 100% | 100% | 0 |
| 91986 | RS Umum Harum | 7 | 2023 | - | 90% | 100% | 81.63% | 0% | 60.68% | 0.8% | 48.75% | 100% | 97.39% | 80% | 85.43% | 100% | 0 |
| 91987 | RS Ibu dan Anak Rona | 7 | 2023 | - | 100% | 100% | 100% | 0% | 88.2% | 0% | 100% | 100% | 100% | 95.24% | 100% | 0% | 0 |
| 91988 | RS Umum Pondok Indah | 7 | 2023 | - | 99.01% | 100% | 100% | 100% | 81.43% | 2.19% | 65.06% | 100% | 0% | 100% | 100% | 100% | 0 |
| 91989 | RS Jantung Bina Waluya | 7 | 2023 | - | 60% | 67% | 97.88% | 0% | 83.38% | 0% | 100% | 100% | 99.83% | 100% | 92.96% | 100% | 0 |
| 91990 | RS Umum AL Dr. Mintoharjo | 7 | 2023 | - | 79.5% | 94% | 100% | 0% | 81.54% | 2.9% | 86.92% | 100% | 93.14% | 84% | 100% | 80% | 0 |
| 91991 | RS Umum Andhika | 7 | 2023 | 07-10-2024 | 93.44% | 98% | 100% | 0% | 44.71% | 1.36% | 63.31% | 100% | 99.27% | 100% | 100% | 100% | 0 |
| 91992 | Rumkital dr. Midiyato Suratani | 7 | 2023 | 12-08-2023 | 100% | 100% | 100% | 100% | 99.44% | 2.5% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 91993 | RS Khusus Kanker MRCCC Siloam Semanggi | 7 | 2023 | - | 92.48% | 90% | 99.45% | 0% | 59.57% | 5.78% | 38.51% | 100% | 100% | 55.43% | 100% | 90% | 0 |
| 91994 | RS Ibu dan Anak Kemang Medical Care | 7 | 2023 | - | 68.58% | 98% | 100% | 0% | 86.19% | 15.38% | 80.63% | 100% | 99.79% | 0% | 86.36% | 100% | 0 |
| 91995 | RS Umum Permata Hati Metro | 7 | 2023 | - | 73% | 85% | 99.11% | 100% | 63.32% | 20.97% | 100% | 100% | 100% | 100% | 96% | 100% | 0 |
| 91996 | RS Umum Daerah Kota Tanjung Pinang | 7 | 2023 | 11-02-2023 | 96% | 96% | 100% | 100% | 84.88% | 0% | 92.84% | 100% | 99.8% | 100% | 100% | 100% | 0 |
| 91997 | RS Yadika Kebayoran Lama | 7 | 2023 | - | 91.5% | 100% | 100% | 0% | 92.86% | 0% | 92.74% | 100% | 91.93% | 86.67% | 100% | 100% | 0 |
| 91998 | RS Umum PAD Gatot Soebroto | 7 | 2023 | - | 84.5% | 95% | 100% | 100% | 100% | 0.78% | 76.56% | 95.31% | 85.16% | 100% | 100% | 100% | 93.71 |
| 91999 | RS Umum Daerah Raja Ahmad Tabib | 7 | 2023 | - | 86.05% | 100% | 100% | 0% | 66.51% | 0% | 83.98% | 100% | 99.84% | 0% | 100% | 100% | 0 |
| 92000 | RS Budi Medika | 7 | 2023 | - | 87.91% | 95% | 100% | 100% | 84.43% | 0% | 99.05% | 100% | 94.71% | 85.33% | 98.65% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.