Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 92001 | RS Umum Bhayangkara Lemdiklat Polri | 7 | 2023 | - | 96% | 96% | 100% | 0% | 96.96% | 0% | 80.23% | 100% | 97.3% | 84% | 100% | 0% | 0 |
| 92002 | RS Ibu dan Anak Asih Kota Metro | 7 | 2023 | - | 81.5% | 91% | 100% | 100% | 90.08% | 0% | 100% | 100% | 98.13% | 100% | 100% | 0% | 0 |
| 92003 | RSUPN Dr. Cipto Mangunkusumo | 7 | 2023 | - | 96.08% | 96% | 100% | 94.12% | 39.2% | 5.04% | 96.24% | 99.37% | 96.62% | 100% | 97.5% | 100% | 0 |
| 92004 | RS Umum Prikasih | 7 | 2023 | - | 89.17% | 100% | 100% | 100% | 22.01% | 15.38% | 68.91% | 99.39% | 97.04% | 92.31% | 93.18% | 60% | 0 |
| 92005 | RS Umum Gandaria | 7 | 2023 | - | 90% | 100% | 100% | 100% | 100% | 13.33% | 73.53% | 100% | 97.88% | 0% | 100% | 100% | 75 |
| 92006 | RS Umum Siloam TB Simatupang | 7 | 2023 | - | 92.72% | 100% | 95.42% | 100% | 100% | 14.58% | 73.5% | 98.53% | 100% | 100% | 100% | 81.2% | 0 |
| 92007 | RS Azizah | 7 | 2023 | - | 90.79% | 90% | 100% | 100% | 85.33% | 0% | 93.89% | 100% | 99.12% | 91.3% | 100% | 100% | 0 |
| 92008 | RS Siloam Bangka | 7 | 2023 | - | 88.23% | 100% | 99.06% | 40% | 48% | 51.11% | 77.53% | 100% | 100% | 0% | 100% | 54.17% | 0 |
| 92009 | RS Umum Daerah Tebet | 7 | 2023 | 07-09-2024 | 97.59% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 98.45% | 0% | 100% | 100% | 0 |
| 92010 | RS Umum Daerah Cipayung | 7 | 2023 | - | 88.5% | 97% | 100% | 100% | 88.65% | 0% | 75.21% | 100% | 97.86% | 96.67% | 100% | 100% | 87.56 |
| 92011 | RS Ibu dan Anak Frisdhy Angel | 7 | 2023 | - | 77% | 100% | 100% | 100% | 95.85% | 0% | 52.63% | 100% | 99.7% | 0% | 100% | 0% | 0 |
| 92012 | RS Umum Daerah Pesanggrahan | 7 | 2023 | - | 100% | 92% | 100% | 88.89% | 94.86% | 0% | 100% | 100% | 83.8% | 100% | 100% | 100% | 93.01 |
| 92013 | RS Jiwa Dharmawangsa | 7 | 2023 | - | 100% | 100% | 100% | % | 50.23% | % | 90.13% | 100% | 91.08% | 42.86% | 0% | 100% | 0 |
| 92014 | RS Umum Daerah Jagakarsa | 7 | 2023 | - | 70.46% | 81% | 100% | 100% | 88.28% | 0% | 100% | 100% | 97.66% | 100% | 100% | 100% | 0 |
| 92015 | RS Umum Daerah Sumbersari Bantul | 7 | 2023 | - | 100% | 100% | 100% | 0% | 81.82% | 0% | 81.69% | 100% | 100% | 100% | 100% | 0% | 0 |
| 92016 | RS Ibu dan Anak Griya Medika Batam | 7 | 2023 | 01-01-1970 | 88.39% | 100% | 100% | 88.46% | 83.11% | 4.76% | 73.21% | 100% | 80.4% | 76.83% | 100% | 100% | 87.2 |
| 92017 | RS Umum Daerah Mampang Prapatan | 7 | 2023 | - | 91.5% | 100% | 100% | 0% | 99.4% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 92018 | RS Ibu dan Anak Alvernia Agusta | 7 | 2023 | - | 100% | 100% | 100% | 0% | 0% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 92019 | RS Umum Mayapada | 7 | 2023 | - | 87.49% | 100% | 91.99% | % | 100% | 0% | 95.78% | 51.32% | 100% | 100% | 99.2% | 100% | 0 |
| 92020 | RS Umum Medistra | 7 | 2023 | - | 89% | 100% | 99.58% | 0% | 87.43% | 11.69% | 48.29% | 94.67% | 95.29% | 100% | 100% | 100% | 0 |
| 92021 | RS Umum Daerah Ahmad Yani Metro | 7 | 2023 | - | 95.99% | 91% | 99.95% | 0% | 70.66% | 0.36% | 93.26% | 99.77% | 99.46% | 98.86% | 99.85% | 100% | 0 |
| 92022 | RS Umum Budi Kemuliaan | 7 | 2023 | - | 96.13% | 99% | 100% | 100% | 77.85% | 4.85% | 90.12% | 100% | 90.38% | 99.8% | 99.69% | 100% | 0 |
| 92023 | RS Umum AL Cilandak | 7 | 2023 | 07-10-2024 | 86.38% | 100% | 100% | 0% | 55.06% | 0.59% | 90.77% | 100% | 96.67% | 94.23% | 100% | 0% | 0 |
| 92024 | RS Umum Tria Dipa | 7 | 2023 | - | 94.5% | 100% | 100% | 0% | 86.09% | 4.44% | 82.35% | 100% | 86.36% | 66.67% | 89.47% | 86.67% | 0 |
| 92025 | RS Gigi dan Mulut Univ. Prof. Moestopo | 7 | 2023 | - | 100% | 100% | 100% | % | 100% | % | 0% | 0% | 97.83% | 100% | 0% | 0% | 0 |
| 92026 | RS Tk. II M. Ridwan Meuraksa | 7 | 2023 | - | 95.5% | 100% | 100% | 100% | 80.04% | 0% | 74.65% | 100% | 98.32% | 100% | 99.18% | 100% | 0 |
| 92027 | RS Umum Pusat Pertamina | 7 | 2023 | - | 89.45% | 100% | 100% | 100% | 59.28% | 0% | 61.42% | 100% | 95.71% | 89.29% | 100% | 100% | 0 |
| 92028 | RS Umum Jakarta | 7 | 2023 | - | 94.21% | 95% | 99.24% | 0% | 88.4% | 7.14% | 57.3% | 100% | 89.46% | 100% | 92.15% | 100% | 0 |
| 92029 | RS Umum Zahirah | 7 | 2023 | - | 93.31% | 96% | 94.3% | 50% | 80% | 4.95% | 81.25% | 100% | 99.75% | 83.33% | 100% | 92.31% | 0 |
| 92030 | RS Umum Islam Metro | 7 | 2023 | - | 98.37% | 98% | 97.37% | 0% | 86.87% | 0% | 96.37% | 100% | 89.67% | 83.33% | 100% | 83.33% | 0 |
| 92031 | RS Islam Jakarta Cempaka Putih | 7 | 2023 | - | 85.92% | 95% | 100% | 83.33% | 80.19% | 3.44% | 71.48% | 100% | 90.3% | 83.33% | 99.77% | 100% | 0 |
| 92032 | RSUP Fatmawati | 7 | 2023 | 07-10-2024 | 80.76% | 94% | 99.28% | 100% | 20.73% | 1.56% | 80.18% | 99.72% | 90.08% | 100% | 97.84% | 100% | 0 |
| 92033 | RS Umum Kartini | 7 | 2023 | - | 100% | 95% | 100% | 100% | 87.5% | 100% | 85% | 100% | 70% | 42.5% | 95% | 92.5% | 80 |
| 92034 | RS Muhammadiyah Taman Puring | 7 | 2023 | - | 94.64% | 100% | 100% | 100% | 100% | 1.85% | 87.42% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 92035 | RS Primaya PGI Cikini | 7 | 2023 | - | 98.59% | 99% | 100% | 100% | 90.91% | 0.87% | 77.56% | 100% | 96.36% | 76.71% | 100% | 100% | 0 |
| 92036 | RS Umum Daerah Kepulauan Seribu | 7 | 2023 | - | 97% | 98% | 100% | 0% | 100% | 0% | 100% | 100% | 97.45% | 100% | 100% | 100% | 0 |
| 92037 | RS Umum Muhammadiyah Metro | 7 | 2023 | - | 99.52% | 98% | 100% | 0% | 95.58% | 0% | 67.17% | 97.94% | 87.1% | 90.77% | 100% | 100% | 0 |
| 92038 | RS Orthopedi Siaga Raya | 7 | 2023 | - | 95.24% | 97% | 100% | % | 86.75% | 0% | 63.87% | 100% | 95.13% | 86.67% | 100% | 100% | 0 |
| 92039 | RS Umum Jakarta Medical Center (JMC) | 7 | 2023 | - | 85% | 100% | 20% | 28.57% | 100% | 3.03% | 79.55% | 91.43% | 86.62% | 51.92% | 75% | 100% | 0 |
| 92040 | RS Umum Aulia | 7 | 2023 | 07-09-2024 | 87.5% | 100% | 100% | 100% | 100% | 3.48% | 100% | 100% | 97.87% | 76.83% | 100% | 100% | 0 |
| 92041 | RS Umum Sint Carolus | 7 | 2023 | - | 99.21% | 100% | 100% | 0% | 98.72% | 6.21% | 82.78% | 100% | 99.84% | 100% | 100% | 100% | 0 |
| 92042 | RS Ibu dan Anak Kasih Sayang Ibu | 7 | 2023 | 11-06-2023 | 93.02% | 100% | 100% | 0% | 89.12% | 0% | 100% | 100% | 88% | 100% | 87.89% | 0% | 0 |
| 92043 | RS Umum YPK Mandiri | 7 | 2023 | - | 100% | 100% | 100% | 70% | 94.1% | 0% | 90.93% | 100% | 99.95% | 100% | 100% | 100% | 0 |
| 92044 | RS Ibu dan Anak Brawijaya Durentiga | 7 | 2023 | - | 92.17% | 100% | 99.99% | 0% | 85.81% | 2.44% | 92.57% | 100% | 92.92% | 89.66% | 100% | 100% | 0 |
| 92045 | RS Ibu dan Anak Anugerah Medical Center Metro | 7 | 2023 | - | 90% | 100% | 100% | 100% | 89% | 0% | 90.03% | 100% | 98.55% | 100% | 100% | 100% | 0 |
| 92046 | RS Keluarga Husada Batam | 7 | 2023 | 11-01-2023 | 74% | 87% | 99.09% | 0% | 0% | 0% | 89.5% | 0% | 0% | 0% | 96.77% | 90% | 0 |
| 92047 | RS Umum Murni Teguh Sudirman Jakarta | 7 | 2023 | - | 88.87% | 100% | 100% | % | 87.73% | 22.83% | 95.22% | 100% | 96.99% | 100% | 100% | 100% | 0 |
| 92048 | RS Umum Husada | 7 | 2023 | - | 96.47% | 100% | 100% | 0% | 99.63% | 0% | 91.41% | 100% | 100% | 100% | 100% | 100% | 0 |
| 92049 | RS Umum Agung | 7 | 2023 | - | 86.15% | 91% | 85.11% | 0% | 75.33% | 9.45% | 55.07% | 100% | 92.15% | 82.76% | 98.23% | 100% | 0 |
| 92050 | RS Khusus Ibu dan Anak Brawijaya | 7 | 2023 | - | 91.15% | 98% | 99.73% | 100% | 98.89% | % | 79.17% | 100% | 98.17% | 81.95% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.