Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 92101 | RS Umum Mardi Waluyo | 7 | 2023 | - | 96.01% | 83% | 100% | 0% | 89.47% | 0% | 82.83% | 100% | 99.5% | 58.33% | 100% | 100% | 0 |
| 92102 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 7 | 2023 | - | 95.43% | 95% | 100% | 0% | 95.4% | 0% | 97.92% | 100% | 93.57% | 99.17% | 99.86% | 100% | 0 |
| 92103 | RS Ibu dan Anak Karunia Indah Medika | 7 | 2023 | - | 100% | 100% | 100% | 93.75% | 64.42% | 0% | 55.77% | 100% | 98.73% | 20% | 100% | 100% | 0 |
| 92104 | RS Umum Daerah Martapura | 7 | 2023 | - | 87.31% | 96% | 99.66% | 100% | 100% | 0% | 96.34% | 100% | 99.8% | 90% | 100% | 0% | 0 |
| 92105 | RS Islam At-Taqwa Gumawang | 7 | 2023 | - | 86.67% | 90% | 69.5% | 91.89% | 69.68% | 0% | 85.73% | 100% | 91.71% | 0% | 100% | 100% | 0 |
| 92106 | RS Rafflesia Bengkulu | 7 | 2023 | - | 79.56% | 80% | 98.51% | 100% | 97.39% | 1.82% | 62.86% | 100% | 90.5% | 83.33% | 100% | 100% | 0 |
| 92107 | RS Umum Mahyuzahra | 7 | 2023 | - | 88% | 100% | 100% | % | 93.33% | % | 0% | 100% | 91.11% | 81.82% | 100% | 100% | 2 |
| 92108 | RS Umum Bukit Asam Medika | 7 | 2023 | - | 98.58% | 100% | 98% | 68.18% | 99.46% | 0% | 84.61% | 100% | 79.15% | 100% | 98.53% | 100% | 0 |
| 92109 | RS Ibu dan Anak Mawar | 7 | 2023 | - | 99.5% | 100% | 98.41% | 96.15% | 100% | 0% | 92.78% | 100% | 96.9% | 93.02% | 100% | 80% | 0 |
| 92110 | RS Umum Daerah KH. Muhammad Thohir KRUI | 7 | 2023 | - | 90% | 98% | 90% | % | 98.08% | % | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 92111 | RS Bhayangkara M. Hasan Palembang | 7 | 2023 | - | 93.71% | 90% | 97.57% | 100% | 82.97% | 1.91% | 98.95% | 100% | 99.6% | 92.06% | 99.53% | 100% | 0 |
| 92112 | RS Umum Daerah Tais Kabupaten Seluma | 7 | 2023 | - | 94.06% | 95% | 100% | 0% | 97.62% | 40% | 100% | 85.11% | 91.55% | 100% | 94.26% | 87.5% | 0 |
| 92113 | RS Ibu dan Anak Bunda | 7 | 2023 | - | 95.83% | 100% | 100% | 72.97% | 94.23% | 34.38% | 97.93% | 100% | 98.48% | 94.74% | 100% | 100% | 0 |
| 92114 | RS Umum Daerah Kaur | 7 | 2023 | - | 96.76% | 95% | 97.78% | 100% | 96.76% | 0% | 98.77% | 99.04% | 99.86% | 98.52% | 100% | 100% | 0 |
| 92115 | RS Umum Daerah Kabupaten Ogan Ilir | 7 | 2023 | - | 94.5% | 86% | 95% | 100% | 95.06% | 0% | 100% | 100% | 100% | 97.75% | 88.89% | 86.36% | 0 |
| 92116 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 7 | 2023 | - | 79.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 81.48% | 100% | 100% | 0 |
| 92117 | RS Ibu Anak Puri Adhya Paramita | 7 | 2023 | - | 99.7% | 97% | 80% | 71.43% | 96.03% | 19.23% | 91.56% | 100% | 100% | 100% | 100% | 100% | 0 |
| 92118 | RS Umum Daerah Zainal Abidin Pagar Alam | 7 | 2023 | - | 90.91% | 100% | 100% | 100% | 86.54% | 0% | 100% | 100% | 88.57% | 100% | 100% | 100% | 0 |
| 92119 | RS Umum Daerah Lahat | 7 | 2023 | - | 86.09% | 100% | 100% | 100% | 94.71% | 0% | 100% | 100% | 95.96% | 100% | 100% | 100% | 80 |
| 92120 | RS AR Bunda Kota Prabumulih | 7 | 2023 | - | 85.83% | 87% | 97.67% | 100% | 98.9% | 0% | 98.22% | 100% | 86.78% | 78.71% | 98.37% | 100% | 0 |
| 92121 | RS Umum Daerah Kabupaten Empat Lawang | 7 | 2023 | - | 88.05% | 91% | 96.47% | 83.33% | 94.53% | 10.26% | 95.24% | 100% | 100% | 87.5% | 87.5% | 93.75% | 0 |
| 92122 | RS Umum Daerah Mukomuko | 7 | 2023 | - | 92.31% | 97% | 98.92% | 100% | 86.35% | 3.85% | 95.68% | 78.26% | 98.02% | 58.97% | 100% | 0% | 0 |
| 92123 | RS Umum Daerah Tulang Bawang Barat | 7 | 2023 | - | 97.9% | 100% | 100% | 0% | 94.79% | 100% | 94.67% | 100% | 89.64% | 93.33% | 100% | 100% | 0 |
| 92124 | RS Umum Wisma Rini Pringsewu | 7 | 2023 | - | 92.82% | 94% | 88.61% | 100% | 93.04% | 5.88% | 73.22% | 100% | 92.96% | 48% | 83.03% | 100% | 0 |
| 92125 | RS Umum Daerah Lagita | 7 | 2023 | - | 78.12% | 75% | 93.75% | 100% | 90% | 0% | 100% | 100% | 93.75% | 90% | 100% | 100% | 0 |
| 92126 | RS Ibu dan Anak Mutiara Putri | 7 | 2023 | - | 96.28% | 93% | 98.11% | 0% | 94.09% | 0% | 89.93% | 100% | 92.39% | 84.06% | 98.87% | 100% | 0 |
| 92127 | Charitas Hospital Belitang | 7 | 2023 | 10-04-2023 | 87.16% | 100% | 100% | 0% | 100% | 0% | 0% | 97.81% | 99.76% | 0% | 100% | 100% | 0 |
| 92128 | RS Ibu dan Anak Bunda Noni | 7 | 2023 | - | 80.5% | 100% | 100% | 0% | 85.92% | 0% | 94.44% | 0% | 100% | 100% | 100% | 0% | 0 |
| 92129 | RS Khusus Mata Permana Sari | 7 | 2023 | - | 97.75% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 97 |
| 92130 | RS Umum Daerah Banyuasin | 7 | 2023 | - | 90.8% | 81% | 96.58% | 100% | 86.73% | 0% | 99.48% | 100% | 88.46% | 18.18% | 100% | 0% | 0 |
| 92131 | RS Airan Raya | 7 | 2023 | - | 88% | 99% | 100% | 0% | 88.24% | 0.85% | 86.67% | 100% | 95.84% | 90% | 97% | 100% | 87.19 |
| 92132 | RS Umum HI. Muhammad Yusuf | 7 | 2023 | - | 89.5% | 100% | 100% | 100% | 80.82% | 0% | 100% | 100% | 97.5% | 100% | 100% | 100% | 0 |
| 92133 | RS Bhayangkara Polda Lampung | 7 | 2023 | 01-07-2026 | 97.5% | 99% | 98% | 80% | 93.33% | 0% | 78.95% | 100% | 93.33% | 93.33% | 90% | 100% | 80 |
| 92134 | RS Umum Daerah Bayung Lincir | 7 | 2023 | - | 52.5% | 90% | 99.53% | 100% | 59.79% | 0% | 99.13% | 100% | 93.8% | 91.43% | 96.14% | 87.5% | 0 |
| 92135 | RS Candimas Medical Center | 7 | 2023 | - | 89.34% | 96% | 94.81% | 25% | 75.78% | 4.12% | 96.7% | 100% | 97.9% | 53.57% | 96.45% | 0% | 0 |
| 92136 | RS Umum Ummi Bengkulu | 7 | 2023 | - | 93.45% | 97% | 100% | 66% | 49.42% | 0% | 97.74% | 100% | 100% | 59.76% | 100% | 100% | 0 |
| 92137 | RS Umum Bumi Waras | 7 | 2023 | - | 83% | 93% | 100% | 75% | 96% | 0% | 89.35% | 100% | 93.33% | 73.68% | 89.87% | 100% | 0 |
| 92138 | RS Umum Urip Sumoharjo | 7 | 2023 | - | 89.4% | 100% | 99.34% | 0% | 82.73% | 0% | 96.77% | 94.5% | 98.03% | 100% | 100% | 92.86% | 0 |
| 92139 | RS Umum Daerah Sungai Lilin | 7 | 2023 | - | 84.5% | 84% | 15% | 100% | 66.5% | 0% | 100% | 100% | 81.27% | 89.5% | 100% | 100% | 0 |
| 92140 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 7 | 2023 | - | 87.45% | 100% | 100% | 93.33% | 66.49% | 100% | 73.37% | 97.1% | 100% | 33.33% | 100% | 100% | 0 |
| 92141 | RS Pelabuhan Palembang | 7 | 2023 | - | 90.6% | 100% | 100% | 100% | 100% | 0% | 66.18% | 100% | 98.32% | 87.01% | 100% | 100% | 86.74 |
| 92142 | RS Ibu dan Anak Az-Zahra Palembang | 7 | 2023 | - | 99.77% | 100% | 100% | 100% | 98.49% | 0% | 74.07% | 100% | 96.1% | 100% | 100% | 100% | 89.14 |
| 92143 | RS Umum Daerah Gelumbang | 7 | 2023 | - | 77% | 83% | 99.36% | 0% | 94.9% | 0% | 100% | 0% | 95.54% | 0% | 0% | 0% | 0 |
| 92144 | RS Umum Daerah Sekayu | 7 | 2023 | - | 84.18% | 90% | 100% | 100% | 96.24% | 0.47% | 95.93% | 100% | 100% | 87.87% | 100% | 100% | 0 |
| 92145 | RS Umum Daerah Bandar Negara Husada | 7 | 2023 | - | 53.5% | 100% | 100% | 0% | 0% | 0% | 0% | 0% | 97.56% | 0% | 0% | 0% | 0 |
| 92146 | RS Ibu dan Anak Trinanda Palembang | 7 | 2023 | - | 85.9% | 100% | 100% | 100% | 96.05% | 0% | 84.65% | 0% | 100% | 100% | 100% | 0% | 0 |
| 92147 | RS Umum Advent Bandar Lampung | 7 | 2023 | - | 86.92% | 100% | 100% | 100% | 94.29% | 1.12% | 56.76% | 87.13% | 85% | 77.03% | 100% | 100% | 0 |
| 92148 | RS Umum Daerah Muara Beliti | 7 | 2023 | - | 93.5% | 100% | 100% | 0% | 91.67% | 0% | 96% | 100% | 92.82% | 90.48% | 100% | 0% | 0 |
| 92149 | RS Ibu Anak Puti Bungsu | 7 | 2023 | - | 89.37% | 98% | 100% | 100% | 89.65% | 0% | 85.87% | 100% | 100% | 100% | 100% | 100% | 93.31 |
| 92150 | RS Umum Daerah Dr. M. Yunus Bengkulu | 7 | 2023 | - | 93.1% | 95% | 95.86% | 100% | 26.37% | 6.9% | 98.05% | 100% | 80.61% | 97.12% | 99.62% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.