Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 92201 | RS Umum Daerah Batin Mangunang | 7 | 2023 | 11-07-2023 | 83.5% | 83% | 98% | 0% | 72.44% | 0% | 84.5% | 0% | 100% | 88% | 88% | 100% | 0 |
| 92202 | RS Umum Trijaya Medical Center | 7 | 2023 | - | 92.4% | 100% | 100% | 100% | 98.02% | 50% | 83.33% | 100% | 97.77% | 100% | 100% | 0% | 0 |
| 92203 | RS Umum Yukum Medical Centre | 7 | 2023 | - | 94.8% | 98% | 94.66% | 100% | 61.06% | 0% | 56.72% | 92.31% | 100% | 76.19% | 93.13% | 90.91% | 0 |
| 92204 | RS Hermina Palembang | 7 | 2023 | - | 97.5% | 97% | 98.33% | 100% | 83.33% | 0% | 93.33% | 100% | 100% | 92.31% | 100% | 100% | 0 |
| 92205 | RS Griya Medika Dompet Dhuafa | 7 | 2023 | - | 94% | 97% | 100% | 100% | 83.57% | 0% | 85.33% | 100% | 91.33% | 84.62% | 92.86% | 100% | 0 |
| 92206 | RS Ibu dan Anak Tiara Fatrin Palembang | 7 | 2023 | - | 87.5% | 100% | 91.62% | 100% | 93.42% | 0% | 90.46% | 100% | 87.87% | 89.43% | 100% | 100% | 96 |
| 92207 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 7 | 2023 | - | 88.39% | 100% | 100% | % | 69.64% | % | 97% | 100% | 100% | 0% | 100% | 0% | 0 |
| 92208 | RS AR Bunda Kota Lubuk Linggau | 7 | 2023 | - | 94.96% | 100% | 100% | 100% | 81.94% | 0% | 92.41% | 100% | 100% | 83.33% | 100% | 100% | 92 |
| 92209 | RS Umum Graha Husada | 7 | 2023 | - | 89% | 90% | 100% | 100% | 86.21% | 0% | 100% | 100% | 98.73% | 95.83% | 100% | 100% | 0 |
| 92210 | RS Umum Daerah Petanang | 7 | 2023 | - | 78% | 0% | 90% | 0% | 100% | 0% | 0% | 0% | 0% | 100% | 0% | 100% | 0 |
| 92211 | RS As-syifa | 7 | 2023 | - | 85.65% | 100% | 93.36% | 85.96% | 37.74% | 4.69% | 79.62% | 100% | 98.44% | 87.04% | 100% | 100% | 0 |
| 92212 | RS Umum Mutiara Bunda | 7 | 2023 | - | 97.48% | 100% | 100% | 96.67% | 95% | 1.58% | 19.68% | 100% | 100% | 79.49% | 100% | 100% | 0 |
| 92213 | RS Umum Ar-Rasyid Palembang | 7 | 2023 | - | 93.55% | 100% | 100% | 100% | 71.88% | 3.02% | 92.31% | 100% | 87.28% | 86.67% | 99.72% | 100% | 0 |
| 92214 | RS Umum Handayani | 7 | 2023 | - | 89.66% | 95% | 99.22% | 100% | 66.41% | 0% | 94.53% | 100% | 96.77% | 80.65% | 100% | 100% | 0 |
| 92215 | RS Umum Daerah Siti Aisyah Kota Lubuk Linggau | 7 | 2023 | - | 87.55% | 99% | 67.03% | 0% | 100% | 0% | 82.49% | 100% | 97.65% | 0% | 72.13% | 66.67% | |
| 92216 | RS Umum Daerah Palembang Bari | 7 | 2023 | - | 87.23% | 100% | 100% | 100% | 90.94% | 0% | 100% | 100% | 99.96% | 100% | 100% | 100% | 0 |
| 92217 | RS Umum Daerah Dr. Sobirin Kabupaten Musi Rawas | 7 | 2023 | - | 90.61% | 88% | 100% | 100% | 91.2% | 0% | 100% | 100% | 100% | 76.19% | 100% | 0% | 0 |
| 92218 | RS Umum Pusat Dr. Rivai Abdullah | 7 | 2023 | - | 99.04% | 100% | 100% | 0% | 45.53% | 0% | 97.06% | 100% | 100% | 0% | 100% | 100% | 0 |
| 92219 | RS Muhammadiyah Palembang | 7 | 2023 | - | 99.63% | 100% | 100% | 100% | 89.8% | 6.09% | 70.16% | 100% | 100% | 94.44% | 100% | 100% | |
| 92220 | RS Umum Sriwijaya | 7 | 2023 | - | 80.5% | 100% | 100% | 16.67% | 70.5% | 0% | 68% | 100% | 90.7% | 80% | 100% | 100% | 0 |
| 92221 | RS Umum Gladish Medical Center | 7 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 92222 | RS Umum Daerah Ragab Begawe Caram | 7 | 2023 | - | 93% | 94% | 100% | 100% | 3.82% | 10.68% | 59.33% | 100% | 89.41% | 44.25% | 100% | 100% | 0 |
| 92223 | RS Umum Bunda Palembang | 7 | 2023 | - | 87.5% | 78% | 97% | 86.96% | 85% | 10% | 93% | 90% | 93% | 86% | 99% | 100% | 0 |
| 92224 | RS Umum Mitra Mulia Husada | 7 | 2023 | - | 88.24% | 90% | 100% | 93.75% | 93.73% | 100% | 83.33% | 100% | 97.5% | 100% | 0% | 100% | 98 |
| 92225 | RS Umum dr. AK. Gani Kota Palembang | 7 | 2023 | - | 92.22% | 100% | 100% | 100% | 67.9% | 0% | 81.23% | 100% | 98.95% | 100% | 100% | 100% | 0 |
| 92226 | RS Natar Medika | 7 | 2023 | - | 88.42% | 99% | 100% | 100% | 89.49% | 2.9% | 89.49% | 100% | 100% | 81.82% | 100% | 100% | 0 |
| 92227 | RS Umum Daerah Arga Makmur | 7 | 2023 | - | 81% | 81% | 80% | 0% | 80% | 0% | 80% | 73.33% | 80% | 0% | 0% | 0% | 0 |
| 92228 | RS Umum Haji Kamino | 7 | 2023 | - | 92.04% | 100% | 100% | 100% | 98% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 92229 | RS Umum Daerah Tugu Jaya | 7 | 2023 | - | 88.5% | 100% | 100% | 0% | 90% | 0% | 90% | 100% | 94% | 86.67% | 100% | 80% | 0 |
| 92230 | RS Ibu dan Anak Dwi Sari | 7 | 2023 | - | 86.86% | 100% | 100% | 55.32% | 97.55% | 0% | 97.17% | 100% | 100% | 99.39% | 100% | 100% | 0 |
| 92231 | RS Ibu dan Anak Prima Qonita | 7 | 2023 | - | 95.26% | 99% | 99.85% | 100% | 93.46% | 25% | 90% | 100% | 100% | 81.82% | 100% | 100% | 0 |
| 92232 | RS Umum Islam Asy-Syifaa Bandar Jaya | 7 | 2023 | - | 90.97% | 92% | 98.35% | 100% | 77.63% | 4% | 38.27% | 94.59% | 94.1% | 68.18% | 98.41% | 100% | 85.25 |
| 92233 | RS Umum Harapan Bunda | 7 | 2023 | - | 82.92% | 98% | 97.69% | 100% | 83.76% | 100% | 77.78% | 100% | 87.69% | 82.5% | 82% | 100% | 0 |
| 92234 | RS Ibu dan Anak Rika Amelia | 7 | 2023 | - | 97.5% | 100% | 100% | 94% | 100% | 2% | 87% | 100% | 90% | 89% | 100% | 100% | 0 |
| 92235 | RS Ibu dan Anak Puri Betik Hati | 7 | 2023 | - | 96.84% | 99% | 100% | 100% | 87.38% | 0% | 89.04% | 100% | 99.72% | 100% | 100% | 100% | 0 |
| 92236 | RS Umum Daerah Menggala Tulang Bawang | 7 | 2023 | - | 90% | 79% | 100% | 75% | 91.3% | 4.21% | 92.74% | 100% | 87.6% | 81.25% | 0% | 0% | 0 |
| 92237 | RS Maria Regina | 7 | 2023 | - | 90% | 89% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 90.83% | 98.21% | 100% | 0 |
| 92238 | RS Musi Medika Cendikia | 7 | 2023 | - | 89.37% | 100% | 100% | 100% | 92.19% | 4.44% | 96.49% | 100% | 99.33% | 94.74% | 100% | 0% | 0 |
| 92239 | RS Umum Penawar Medika | 7 | 2023 | - | 84.38% | 84% | 96.69% | 0% | 82.64% | 0% | 74.55% | 100% | 94% | 100% | 100% | 100% | 0 |
| 92240 | RS Umum Daerah Gandus Palembang | 7 | 2023 | - | 84.91% | 100% | 100% | 0% | 100% | 0% | 50% | 0% | 95.24% | 100% | 100% | 100% | 89.98 |
| 92241 | RS Umum Pusri Palembang | 7 | 2023 | - | 94.8% | 100% | 100% | 100% | 95.2% | 0.55% | 82.66% | 100% | 98.71% | 100% | 100% | 100% | 0 |
| 92242 | Charitas Hospital Arga Makmur | 7 | 2023 | - | 76.1% | 85% | 97.78% | 0% | 80% | 12.12% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 92243 | RS Panti Secanti | 7 | 2023 | - | 95.87% | 99% | 98.65% | 100% | 97.78% | 0% | 59.71% | 100% | 84.57% | 100% | 100% | 0% | 0 |
| 92244 | Charitas Hospital Kenten | 7 | 2023 | - | 96.86% | 99% | 99.31% | 0% | 94.34% | 0.88% | 48.4% | 100% | 94.66% | 100% | 99.3% | 100% | 0 |
| 92245 | RS Umum Daerah dr. Zubir Mahmud | 7 | 2023 | - | 88.41% | 90% | 87.89% | 100% | 88.82% | 3.52% | 94% | 100% | 100% | 0% | 95.91% | 100% | 0 |
| 92246 | RS Umum Avicenna | 7 | 2023 | - | 84.76% | 91% | 100% | 100% | 24% | 4% | 83% | 100% | 95.86% | 97.14% | 98.72% | 100% | |
| 92247 | RS Umum Daerah Sultan Abdul Aziz Syah Peureulak | 7 | 2023 | 01-01-1970 | 86.57% | 78% | 95.74% | 14.29% | 71.54% | 3.39% | 83.66% | 100% | 98.83% | 0% | 65.66% | 100% | 0 |
| 92248 | RS Ibu dan Anak Cempaka Az Zahra Banda Aceh | 7 | 2023 | - | 80% | 98% | 95% | 100% | 78.5% | 0% | 80% | 0% | 96.67% | 89.29% | 94.58% | 100% | 95 |
| 92249 | RS Umum Harapan Bunda Banda Aceh | 7 | 2023 | - | 82.79% | 95% | 72.98% | 100% | 76.14% | 8.82% | 45.02% | 88.89% | 97.31% | 74.51% | 95.66% | 100% | 0 |
| 92250 | RS Umum Prima Inti Medika | 7 | 2023 | - | 95% | 100% | 100% | 100% | 90% | 0% | 48.3% | 100% | 97.4% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.