Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 92051 | RS Khusus Bedah Columbia Asia Pulomas | 7 | 2023 | - | 99.4% | 98% | 100% | 0% | 78.79% | 4.62% | 75.73% | 100% | 70.4% | 0% | 100% | 100% | 0 |
| 92052 | RS Umum Daerah Jati Padang | 7 | 2023 | 07-10-2024 | 90.83% | 100% | 100% | 0% | 90.58% | 0% | 74.02% | 100% | 93.5% | 100% | 100% | 100% | 98.83 |
| 92053 | RS Umum Daerah Ciracas | 7 | 2023 | - | 99.5% | 100% | 100% | 100% | 99.22% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 93.1 |
| 92054 | RS Badan Pengusahaan Batam | 7 | 2023 | - | 89.78% | 100% | 100% | 100% | 82.77% | 0% | 91.69% | 100% | 87.24% | 88.46% | 100% | 91.67% | 0 |
| 92055 | RS Umum Dr. Suyoto Pusrehab Kemhan | 7 | 2023 | - | 81.52% | 94% | 100% | 0% | 56.89% | 3.98% | 68.73% | 92.75% | 99.36% | 97.18% | 100% | 100% | 0 |
| 92056 | RS Umum Daerah Kebayoran Baru | 7 | 2023 | - | 99.89% | 100% | 100% | 0% | 96.43% | 4.17% | 96.39% | 100% | 94.2% | 100% | 100% | 0% | 0 |
| 92057 | Mayapada Hospital Kuningan | 7 | 2023 | - | 86.82% | 100% | 100% | 0% | 98.53% | 2.3% | 62.34% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 92058 | RS Ibu dan Anak Avisena | 7 | 2023 | - | 70% | 62% | 58% | 0% | 66.07% | 12.5% | 52% | 100% | 69.44% | 69.77% | 58% | 77.24% | 0 |
| 92059 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 7 | 2023 | - | 0% | 0% | 0% | 0% | 0% | 3.12% | 92.71% | 100% | 0% | 0% | 100% | 0% | 0 |
| 92060 | RS Umum Charis Medika | 7 | 2023 | - | 99% | 83% | 100% | 50% | 84.44% | 0% | 83.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 92061 | RS Khusus Bedah Halimun | 7 | 2023 | - | 96.22% | 100% | 100% | 0% | 91.23% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0 |
| 92062 | RS Khusus Mata Nusantara | 7 | 2023 | - | 100% | 100% | 100% | 0% | 63.5% | 0% | 100% | 100% | 99.69% | 100% | 100% | 90.48% | 0 |
| 92063 | RS Umum Daerah Kramat Jati | 7 | 2023 | - | 96.77% | 100% | 100% | 100% | 100% | 5% | 94.51% | 100% | 95.1% | 100% | 100% | 100% | 86.63 |
| 92064 | RS Umum Harapan Bunda Batam | 7 | 2023 | - | 87.91% | 100% | 100% | 100% | 55.03% | 0% | 69.78% | 100% | 69.85% | 90% | 100% | 100% | 78 |
| 92065 | RS Umum Budi Kemuliaan Batam | 7 | 2023 | - | 98.5% | 99% | 99.4% | 100% | 98.54% | 0.52% | 87.11% | 88.89% | 100% | 46.43% | 99.07% | 100% | 0 |
| 92066 | RS Umum Restu Kasih | 7 | 2023 | - | 98.86% | 99% | 100% | 85% | 83.33% | 2.95% | 82.42% | 100% | 98.92% | 89.66% | 100% | 100% | 0 |
| 92067 | RS Umum Santa Elisabeth Batam | 7 | 2023 | - | 88.7% | 95% | 100% | 100% | 59.73% | 1.84% | 89.79% | 100% | 97.12% | 50% | 100% | 100% | 0 |
| 92068 | RS Hermina Lampung | 7 | 2023 | - | 87.61% | 97% | 100% | 100% | 83.22% | 0% | 90.89% | 100% | 98.93% | 100% | 100% | 100% | 0 |
| 92069 | RS Umum Daerah Kebayoran Lama | 7 | 2023 | - | 86.96% | 100% | 100% | 100% | 97.82% | 0% | 100% | 100% | 98.66% | 100% | 100% | 100% | 99.8 |
| 92070 | RS Bakti Timah Sungailiat | 7 | 2023 | - | 89% | 92% | 99.66% | 100% | 80.88% | 0% | 97.84% | 100% | 90.22% | 96.67% | 100% | 100% | 0 |
| 92071 | RS Umum Siloam Mampang | 7 | 2023 | - | 99.2% | 100% | 100% | 100% | 47.35% | 4.17% | 85.19% | 100% | 100% | 88.89% | 100% | 88.89% | 0 |
| 92072 | RS Umum Daerah Depati Bahrin | 7 | 2023 | - | 94.84% | 97% | 98.61% | 100% | 91.86% | 0% | 91.96% | 100% | 100% | 83.93% | 98.4% | 100% | 91.75 |
| 92073 | RS Umum Daerah DR. Eko Maulana Ali | 7 | 2023 | - | 98.5% | 97% | 98% | 0% | 98% | 0% | 100% | 100% | 96% | 0% | 0% | 100% | 95 |
| 92074 | RS Umum MMC | 7 | 2023 | - | 86.41% | 100% | 99.9% | 0% | 96.09% | 7.84% | 48.79% | 59.48% | 99.92% | 53.85% | 100% | 100% | 0 |
| 92075 | RS Umum Graha Hermine | 7 | 2023 | - | 92.5% | 97% | 100% | 100% | 98.43% | 0% | 94.92% | 100% | 88.21% | 90% | 100% | 93.33% | 0 |
| 92076 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 7 | 2023 | - | 94.5% | 90% | 91.11% | 0% | 76% | 0% | 65% | 0% | 96.76% | 100% | 100% | 0% | 0 |
| 92077 | RS Umum Petukangan | 7 | 2023 | 07-10-2024 | 90% | 86% | 83.33% | 100% | 100% | 0% | 88.46% | 100% | 93.75% | 100% | 85.19% | 100% | 82 |
| 92078 | RS Umum Daerah Palmatak | 7 | 2023 | - | 95.83% | 100% | 100% | 100% | 87.5% | 5% | 100% | 100% | 100% | 100% | 100% | 100% | 85 |
| 92079 | RS Brawijaya Saharjo | 7 | 2023 | 01-01-1970 | 92.5% | 100% | 98.86% | 100% | 78.67% | 0% | 76.92% | 100% | 89.62% | 0% | 100% | 100% | 0 |
| 92080 | RS Umum Olahraga Nasional | 7 | 2023 | - | 100% | 100% | 100% | 0% | 98.15% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 92081 | RS Umum Primaya Evasari Hospital | 7 | 2023 | - | 92.11% | 94% | 100% | 0% | 77.05% | 12.38% | 56.97% | 100% | 91.88% | 0% | 100% | 100% | 0 |
| 92082 | RS Umum Ali Sibroh Malisi | 7 | 2023 | - | 93.81% | 100% | 100% | 100% | 64.11% | 16.59% | 71.73% | 100% | 89.41% | 40% | 100% | 100% | 0 |
| 92083 | RSUP Persahabatan | 7 | 2023 | - | 93.19% | 100% | 99.86% | 100% | 0% | 2.63% | 97.28% | 100% | 91.99% | 100% | 100% | 100% | 0 |
| 92084 | RS Khusus Bedah THT Yayasan Yurino | 7 | 2023 | - | 84% | 90% | 100% | 0% | 83.33% | 0% | 100% | 0% | 97.9% | 100% | 100% | 80% | 0 |
| 92085 | RS Umum Daerah Dabo Kabupaten Lingga | 7 | 2023 | - | 70.74% | 89% | 100% | 100% | 66.32% | 0% | 100% | 100% | 99.39% | 0% | 100% | 0% | 0 |
| 92086 | RS Umum Santa Elisabeth Batam Kota | 7 | 2023 | - | 92.55% | 99% | 100% | 100% | 90.55% | 0% | 92.63% | 100% | 99.18% | 83.33% | 100% | 100% | 0 |
| 92087 | RS Khusus Ibu Anak Bunda Jakarta | 7 | 2023 | - | 97.69% | 100% | 99.78% | 100% | 60.1% | 0% | 93.09% | 100% | 0% | 87.5% | 100% | 100% | 0 |
| 92088 | RS Umum Daerah Pasar Minggu | 7 | 2023 | - | 87.78% | 100% | 99.3% | 0% | 57.83% | 0.36% | 78.45% | 100% | 95.57% | 80.26% | 97.69% | 100% | 91.15 |
| 92089 | RS Safira Pasa | 7 | 2023 | - | 77.72% | 83% | 100% | 0% | 100% | 0% | 100% | 100% | 90.91% | 100% | 0% | 0% | 0 |
| 92090 | RS Umum YK Madira Palembang | 7 | 2023 | - | 98.5% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 96 |
| 92091 | RS Umum Daerah Pringsewu | 7 | 2023 | - | 85.38% | 100% | 100% | 0% | 86.24% | 0% | 99.32% | 100% | 81.52% | 84% | 100% | 100% | 0 |
| 92092 | RS Umum Aka Medika Sribhawono | 7 | 2023 | - | 94.98% | 97% | 98.68% | 100% | 87.51% | 0% | 69.12% | 100% | 93.35% | 92.09% | 100% | 99.61% | 0 |
| 92093 | RS Umum Asy-Syifa Medika | 7 | 2023 | - | 100% | 100% | 95.05% | 100% | 92.81% | 0% | 37.17% | 100% | 98.15% | 0% | 100% | 0% | 0 |
| 92094 | RS Umum Pusat Dr. Mohammad Hoesin Palembang | 7 | 2023 | - | 82.72% | 100% | 99.8% | 60% | 86.86% | 2.3% | 77.86% | 100% | 98.37% | 76.27% | 98.64% | 100% | 0 |
| 92095 | RS Umum Mitra Husada | 7 | 2023 | - | 63.67% | 98% | 97.67% | 72.5% | 86.52% | 5.5% | 96.05% | 84.21% | 86.52% | 47.06% | 98.48% | 100% | 0 |
| 92096 | RS Umum Daerah Basemah Kota Pagar Alam | 7 | 2023 | - | 81.5% | 83% | 75% | 100% | 74% | 0% | 100% | 100% | 100% | 86.67% | 60% | 75% | 0 |
| 92097 | RS Ibu dan Anak Marissa Palembang | 7 | 2023 | - | 86% | 100% | 100% | 100% | 87.5% | 0% | 88.71% | 100% | 95% | 100% | 0% | 100% | 0 |
| 92098 | RS Ibu dan Anak AL-Barra | 7 | 2023 | - | 87% | 100% | 100% | 94.29% | 90.79% | 6.25% | 100% | 100% | 86.67% | 80% | 100% | 0% | 0 |
| 92099 | RS Umum Pertamina Palembang | 7 | 2023 | - | 95% | 100% | 100% | 93.75% | 100% | 5.49% | 72.65% | 90.4% | 97.83% | 95.24% | 100% | 100% | 94.8 |
| 92100 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 7 | 2023 | - | 83.64% | 78% | 99.64% | 85.71% | 90.09% | 2.28% | 93.69% | 100% | 98.38% | 88.37% | 91.35% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.