Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 92551 | RS Umum Duta Indah | 7 | 2023 | - | 83.26% | 100% | 96.9% | 100% | 91.2% | 1.77% | 66.82% | 97.3% | 75.51% | 89.22% | 96.54% | 100% | 0 |
| 92552 | RS Umum Rumah Sehat Terpadu Dompet Dhuafa | 7 | 2023 | - | 95.92% | 100% | 100% | 66.67% | 92.6% | 0% | 100% | 100% | 99.43% | 79.1% | 100% | 100% | 0 |
| 92553 | RS Umum Tugu Ibu | 7 | 2023 | - | 87.5% | 97% | 99.49% | 100% | 89.15% | 2.15% | 42.76% | 100% | 96.59% | 79.17% | 100% | 100% | 0 |
| 92554 | RS Ibu dan Anak Ibnu Sina | 7 | 2023 | - | 81.5% | 87% | 93.59% | % | 80.39% | % | 41.03% | 100% | 82.89% | 10.26% | 100% | 100% | 0 |
| 92555 | RS Kartini | 7 | 2023 | - | 87.35% | 86% | 100% | 0% | 100% | 0% | 54.72% | 100% | 82.01% | 80% | 100% | 100% | 0 |
| 92556 | RS Umum Daerah Tanah Abang | 7 | 2023 | - | 94.76% | 100% | 100% | 0% | 93.44% | 3.12% | 65.38% | 100% | 91.52% | 100% | 100% | 0% | 0 |
| 92557 | RS Khusus Mata Jakarta Eye Center Kedoya | 7 | 2023 | - | 85.02% | 100% | 99.25% | 0% | 76.76% | 3.86% | 93.71% | 100% | 0% | 0% | 100% | 84.62% | 0 |
| 92558 | RS Umum Anggrek Mas | 7 | 2023 | - | 94.76% | 94% | 100% | 100% | 60.68% | 2.08% | 47.19% | 100% | 99.7% | 66.67% | 94.8% | 100% | 0 |
| 92559 | RS Umum Jasa Kartini | 7 | 2023 | - | 81.5% | 80% | 99.94% | 100% | 89.69% | 0.61% | 94% | 100% | 83.97% | 94.44% | 99.69% | 100% | 0 |
| 92560 | RS Umum Daerah Banjar | 7 | 2023 | - | 93.66% | 88% | 98.8% | 100% | 32.84% | 0% | 97.95% | 100% | 90.04% | 100% | 100% | 100% | 0 |
| 92561 | RS Umum Daerah Kalideres | 7 | 2023 | - | 93.77% | 100% | 100% | 100% | 79.45% | 4.76% | 72.41% | 100% | 99.87% | 47.41% | 100% | 100% | 0 |
| 92562 | RS Umum Sentra Medika Cibinong | 7 | 2023 | - | 92.43% | 94% | 99.75% | 0% | 51.85% | 12.23% | 42.91% | 100% | 98.12% | 88.11% | 100% | 92.86% | 0 |
| 92563 | RS Khusus Orthopedi RSOP Ciamis | 7 | 2023 | - | 97.32% | 98% | 100% | % | 88.11% | 4.82% | 96.19% | 100% | 9.12% | 100% | 100% | 100% | 0 |
| 92564 | RS Umum Firdaus | 7 | 2023 | - | 99% | 100% | 99.5% | 83.33% | 92.06% | 4.03% | 65% | 100% | 77.2% | 85% | 100% | 100% | 0 |
| 92565 | RS Umum dr Abdul Radjak Cengkareng | 7 | 2023 | - | 89.6% | 100% | 100% | 86.96% | 98.15% | 100% | 82.63% | 100% | 92.22% | 100% | 100% | 100% | 0 |
| 92566 | RS Umum Daerah Sawah Besar | 7 | 2023 | - | 85.14% | 100% | 100% | 0% | 66.26% | 0% | 48.62% | 100% | 80.46% | 80% | 100% | 100% | 0 |
| 92567 | RS Islam Aysha | 7 | 2023 | - | 46.1% | 95% | 100% | 44.44% | 33.78% | 16.93% | 42.86% | 100% | 95.24% | 14.29% | 100% | 100% | 0 |
| 92568 | RS Ukrida | 7 | 2023 | - | 92.62% | 98% | 96.99% | 0% | 83.64% | 16.79% | 81.25% | 100% | 89.94% | 50% | 76.81% | 100% | 0 |
| 92569 | RS Sentosa | 7 | 2023 | - | 100% | 100% | 100% | 95.65% | 78.2% | 5.79% | 70.75% | 100% | 99.96% | 71.43% | 100% | 100% | 0 |
| 92570 | RS Mata JEC Primasana @Tanjung Priok | 7 | 2023 | - | 87.97% | 100% | 95% | % | 85.14% | 4.15% | 100% | 100% | 100% | 84.31% | 100% | 100% | 0 |
| 92571 | RS Umum Puri Cinere | 7 | 2023 | 11-08-2023 | 100% | 100% | 100% | 0% | 91.79% | 0% | 87.5% | 99.13% | 96.58% | 100% | 100% | 100% | 0 |
| 92572 | RS Umum Bina Husada | 7 | 2023 | - | 100% | 100% | 100% | 60% | 100% | 0% | 48.03% | 100% | 97.38% | 63.75% | 100% | 100% | 0 |
| 92573 | RS Gigi dan Mulut Maranatha | 7 | 2023 | - | 89.7% | 93% | 100% | 0% | 96.25% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 92574 | RS Gigi dan Mulut FKG Universitas Trisakti | 7 | 2023 | - | 100% | 100% | 100% | % | 80% | % | 0% | 0% | 100% | 100% | 0% | 100% | 80 |
| 92575 | RS Umum Daerah Kemayoran | 7 | 2023 | - | 100% | 96% | 100% | 0% | 30% | 10.71% | 100% | 100% | 98.11% | 100% | 100% | 100% | 0 |
| 92576 | RS Umum Daerah Cempaka Putih | 7 | 2023 | - | 86.06% | 100% | 100% | % | 100% | 0% | 90.62% | 100% | 94.87% | 92% | 100% | 100% | 87.39 |
| 92577 | RS Umum Abdi Waluyo | 7 | 2023 | - | 93.96% | 94% | 94.6% | 0% | 70.76% | 0% | 90.27% | 100% | 99.5% | 86.58% | 100% | 100% | 0 |
| 92578 | RS Umum Daerah Singaparna Medika Citrautama | 7 | 2023 | - | 90.52% | 97% | 100% | 25% | 63.95% | 27.56% | 61.37% | 97.2% | 99.84% | 98.48% | 95.36% | 85.71% | 0 |
| 92579 | RS Ibu dan Anak Citra Insani | 7 | 2023 | - | 87.57% | 92% | 100% | 50% | 77.78% | 0% | 90.62% | 100% | 98.14% | 100% | 100% | 100% | 0 |
| 92580 | RS Ibu dan Anak Grand Family | 7 | 2023 | - | 83.64% | 91% | 99.83% | 100% | 98.4% | 11.92% | 92.11% | 100% | 99.91% | 0% | 100% | 100% | 0 |
| 92581 | RS Umum Dr. Hafiz | 7 | 2023 | - | 83.26% | 98% | 97.61% | 100% | 99.42% | 1.38% | 93.43% | 100% | 99.49% | 86.36% | 96.62% | 100% | 0 |
| 92582 | RS Umum Daerah Taman Sari | 7 | 2023 | - | 87.78% | 92% | 100% | 0% | 50.94% | 0% | 81.22% | 100% | 98.79% | 0% | 100% | 100% | 0 |
| 92583 | RS Umum Permata Jonggol | 7 | 2023 | - | 93.83% | 100% | 85.33% | 75% | 22.55% | 3.98% | 64.93% | 100% | 99.41% | 80.95% | 87.4% | 76.92% | 0 |
| 92584 | RS Khusus Ibu dan Anak Aries | 7 | 2023 | - | 50% | 89% | 70.59% | 0% | 90% | 0% | 94.44% | 0% | 85% | 0% | 0% | 87.5% | 85 |
| 92585 | RS Umum Prasetya Bunda | 7 | 2023 | - | 89.5% | 93% | 92.75% | 100% | 86.61% | 0% | 89% | 100% | 90.17% | 82.78% | 87.8% | 100% | 0 |
| 92586 | RS Umum PKU Muhammadiyah Petanahan Kebumen | 7 | 2023 | - | 95.93% | 92% | 100% | 40% | 92.13% | 0% | 77.22% | 100% | 99.15% | 100% | 100% | 100% | 0 |
| 92587 | RS Umum Citra Arafiq | 7 | 2023 | - | 91% | 96% | 98.68% | 100% | 88.27% | 7.55% | 66.07% | 100% | 100% | 86.3% | 100% | 90% | 0 |
| 92588 | RS Umum Masmitra | 7 | 2023 | - | 95.94% | 94% | 100% | 100% | 11.11% | 0.6% | 76.86% | 100% | 98.23% | 100% | 100% | 100% | 0 |
| 92589 | RS Umum Daerah Waras Wiris | 7 | 2023 | - | 97% | 100% | 87.5% | 100% | 84.33% | 3.31% | 92% | 100% | 95.65% | 66.67% | 100% | 100% | 0 |
| 92590 | RS Umum Daerah Simo | 7 | 2023 | - | 98.6% | 100% | 90.63% | 100% | 30.06% | 22.64% | 71.14% | 100% | 84.98% | 100% | 100% | 0% | 0 |
| 92591 | RS Umum Mitra Keluarga Bekasi Timur | 7 | 2023 | - | 100% | 100% | 100% | 0% | 86.17% | 0% | 92.21% | 100% | 85.95% | 100% | 100% | 80% | 0 |
| 92592 | RS Umum PKU Muhammadiyah Kutowinangun | 7 | 2023 | - | 87.9% | 99% | 99.69% | 100% | 100% | 0% | 3.51% | 100% | 98.21% | 95.4% | 100% | 100% | 0 |
| 92593 | RS Siloam Sentosa | 7 | 2023 | - | 96.65% | 94% | 98.08% | 0% | 65.4% | 2.39% | 67.17% | 100% | 90.17% | 87.23% | 100% | 92% | 0 |
| 92594 | RS Umum Daerah Prof Dr. Margono Soekarjo | 7 | 2023 | - | 93.19% | 92% | 100% | 36.36% | 61.97% | 4.85% | 82.29% | 97.63% | 95.44% | 91.61% | 97.24% | 100% | 0 |
| 92595 | RS Umum Santosa Hospital Bandung Central | 7 | 2023 | - | 99.8% | 100% | 100% | 0% | 81.75% | 1.07% | 88.48% | 100% | 96.25% | 93.62% | 100% | 100% | 0 |
| 92596 | RS Umum Daerah Prembun | 7 | 2023 | - | 75.93% | 99% | 100% | 100% | 81.44% | 0% | 95.53% | 99.65% | 99.9% | 100% | 100% | 100% | 0 |
| 92597 | RS Mekar Sari | 7 | 2023 | - | 100% | 100% | 100% | 100% | 85.38% | 0% | 86.05% | 100% | 85.74% | 85.9% | 100% | 100% | 0 |
| 92598 | RS umum Daerah Banyumas | 7 | 2023 | - | 83.99% | 93% | 82.95% | 0% | 24.58% | 39.76% | 95.52% | 86.84% | 99.2% | 30.77% | 70.34% | 100% | 0 |
| 92599 | RS Umum Alia Hospital | 7 | 2023 | - | 80% | 98% | 96.98% | 96.67% | 57.77% | 4.39% | 77.84% | 100% | 99.07% | 66.67% | 94.9% | 100% | 0 |
| 92600 | RS Umum Daerah Dr. Tjitrowardojo Purworejo | 7 | 2023 | - | 81.52% | 88% | 100% | 100% | 66.55% | 100% | 99.33% | 48.54% | 85.84% | 75% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.