Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 92451 | RS Umum Daerah Pagelaran | 7 | 2023 | - | 87.5% | 96% | 100% | 100% | 93.33% | 4% | 96.67% | 100% | 93.75% | 87.5% | 100% | 100% | 0 |
| 92452 | RS Ibu dan Anak Metro Hospitals Kebon Jeruk | 7 | 2023 | - | 96% | 100% | 100% | 0% | 78.5% | 20% | 78% | 100% | 100% | 80% | 100% | 100% | 0 |
| 92453 | RS Ibu dan Anak Kenari Graha Medika | 7 | 2023 | - | 97.53% | 100% | 88.79% | 100% | 46.54% | 0% | 48.95% | 100% | 99.99% | 71.93% | 94.17% | 100% | 0 |
| 92454 | RS Umum Royal Taruma | 7 | 2023 | - | 91.63% | 100% | 100% | 100% | 92.63% | 0.78% | 70.86% | 100% | 100% | 91.36% | 100% | 100% | 0 |
| 92455 | RS Gigi Dan Mulut YARSI | 7 | 2023 | - | 86.8% | 100% | 98.64% | 100% | 12.37% | 0% | 44.44% | 0% | 66.67% | 91.4% | 80% | 100% | 0 |
| 92456 | RS Ibu dan Anak dr. Hj. Karmini EH | 7 | 2023 | - | 85.17% | 92% | 100% | 100% | 70.59% | 0% | 70.7% | 100% | 93.31% | 76.58% | 100% | 100% | 0 |
| 92457 | RS Eka Hospital | 7 | 2023 | - | 86.37% | 100% | 100% | 0% | 81.37% | 0.78% | 85.71% | 100% | 100% | 98.77% | 100% | 100% | 0 |
| 92458 | RS Umum Al-Arif | 7 | 2023 | - | 99% | 98% | 97% | % | 0% | % | 98% | 96% | 95% | 98% | 98% | 96.67% | 0 |
| 92459 | RS Umum Cinta Kasih Tzu Chi | 7 | 2023 | - | 80.79% | 82% | 100% | 100% | 62.38% | 4.76% | 79.92% | 99.19% | 85.05% | 100% | 80.43% | 100% | 0 |
| 92460 | RS Umum Humana Prima | 7 | 2023 | - | 83.66% | 100% | 100% | 91.55% | 76.69% | 0% | 40.62% | 100% | 100% | 0% | 100% | 84.62% | 0 |
| 92461 | RS Umum Siloam Hospitals Kebon Jeruk | 7 | 2023 | - | 95.81% | 99% | 98.85% | 0% | 70.53% | 19.79% | 93.1% | 100% | 98.19% | 92.86% | 99.13% | 100% | 0 |
| 92462 | RS Umum Hermina Daan Mogot | 7 | 2023 | - | 97.2% | 100% | 100% | 100% | 98.37% | 2.47% | 85.71% | 100% | 99.94% | 80% | 100% | 100% | 99.99 |
| 92463 | RS Umum Hermina Mekarsari | 7 | 2023 | - | 90.53% | 100% | 100% | 100% | 87% | 4.38% | 80.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 92464 | RS Umum Yarsi | 7 | 2023 | - | 94.85% | 95% | 100% | 100% | 83.19% | 0% | 100% | 100% | 96.46% | 100% | 100% | 100% | 0 |
| 92465 | RS Umum Medika Permata Hijau | 7 | 2023 | - | 72.73% | 91% | 96.98% | 0% | 84.24% | 58.82% | 61.92% | 100% | 96.3% | 92.31% | 100% | 100% | 0 |
| 92466 | RS Umum Bhakti Yudha | 7 | 2023 | - | 89.66% | 98% | 100% | 0% | 57.23% | 18.49% | 85.83% | 100% | 94.56% | 80% | 100% | 100% | 0 |
| 92467 | RS Ibu dan Anak Respati | 7 | 2023 | - | 73.55% | 100% | 99.84% | 95% | 77.71% | 13.64% | 43.92% | 100% | 93.5% | 0% | 99.73% | 78.95% | 0 |
| 92468 | RS Umum Daerah Oto Iskandar Di Nata | 7 | 2023 | - | 95% | 100% | 100% | 81.25% | 80% | 3% | 98.39% | 100% | 99.76% | 80% | 100% | 80% | 84 |
| 92469 | RS Umum Patria IKKT | 7 | 2023 | - | 95.02% | 93% | 100% | 88.89% | 96.34% | 6.94% | 94.69% | 100% | 83.97% | 89.74% | 100% | 100% | 0 |
| 92470 | RS Primaya Sukabumi | 7 | 2023 | - | 89.14% | 95% | 100% | 100% | 92.89% | 3.19% | 85.87% | 100% | 100% | 100% | 100% | 100% | 0 |
| 92471 | RS Umum Bhakti Medicare | 7 | 2023 | - | 94.27% | 97% | 99.89% | 52.5% | 26.58% | 1.71% | 32.85% | 100% | 92.19% | 88% | 95.59% | 100% | 0 |
| 92472 | RS Unggul Karsa Medika | 7 | 2023 | - | 88.37% | 95% | 100% | 100% | 74.64% | 0% | 85.43% | 100% | 100% | 95.2% | 99.92% | 100% | 0 |
| 92473 | RS Gigi dan Mulut FKG Univ. Indonesia | 7 | 2023 | - | 75.31% | 100% | 100% | % | 98.98% | 0% | 100% | 100% | 87.5% | 0% | 100% | 100% | 0 |
| 92474 | RS Umum Hermina Podomoro | 7 | 2023 | - | 97% | 97% | 97.44% | 100% | 83.78% | 3.33% | 97.22% | 100% | 94.19% | 75.86% | 100% | 100% | 0 |
| 92475 | RS Umum Daerah 45 Kuningan | 7 | 2023 | - | 92.1% | 92% | 99.73% | 0% | 83.16% | 1.07% | 85.21% | 98.66% | 88.84% | 0% | 100% | 100% | 76.96 |
| 92476 | RS Umum Daerah Cilincing | 7 | 2023 | - | 95% | 100% | 100% | 0% | 92.02% | 0.96% | 86.78% | 100% | 99.89% | 100% | 100% | 100% | 0 |
| 92477 | RS Umum Sukmul | 7 | 2023 | - | 84.62% | 100% | 100% | 100% | 100% | 0% | 96% | 100% | 100% | 100% | 100% | 100% | 85.11 |
| 92478 | RS Umum Daerah Welas Asih | 7 | 2023 | - | 99.59% | 100% | 100% | 87.5% | 70.57% | 1% | 92.08% | 100% | 94.99% | 99.49% | 100% | 100% | 0 |
| 92479 | RS Umum Daerah Cimacan | 7 | 2023 | - | 100% | 100% | 100% | 100% | 81.48% | 0% | 91.15% | 100% | 93.2% | 86.67% | 88.75% | 100% | 83.25 |
| 92480 | RS Umum Mulyasari | 7 | 2023 | - | 85.46% | 80% | 100% | 75% | 99.81% | 0% | 100% | 98.98% | 99.8% | 100% | 100% | 100% | 0 |
| 92481 | RS Umum Citama | 7 | 2023 | - | 92.28% | 100% | 100% | 100% | 82.96% | 0% | 78.22% | 100% | 97.71% | 86.84% | 100% | 100% | 619 |
| 92482 | RS Umum Intan Husada | 7 | 2023 | - | 95.62% | 97% | 85.7% | 100% | 92.53% | 8.64% | 82.63% | 100% | 69.4% | 100% | 97.25% | 100% | 0 |
| 92483 | RS Ibu dan Anak Tambak | 7 | 2023 | - | 92.52% | 95% | 100% | 100% | 96.28% | 0% | 67.09% | 100% | 83.96% | 87.5% | 100% | 100% | 0 |
| 92484 | RS Umum Kramat 128 | 7 | 2023 | - | 99.36% | 100% | 100% | 0% | 100% | 0% | 79.67% | 100% | 96.22% | 93.33% | 100% | 100% | 0 |
| 92485 | RS Umum Gading Pluit | 7 | 2023 | - | 99.06% | 100% | 99.98% | 0% | 78.51% | 100% | 52.82% | 100% | 100% | 0% | 100% | 0% | 0 |
| 92486 | RS Ibu dan Anak Tumbuh Kembang | 7 | 2023 | - | 98.72% | 97% | 100% | 100% | 84.55% | 4.21% | 74.7% | 100% | 67.12% | 54.55% | 100% | 100% | 0 |
| 92487 | RS Penyakit Infeksi Prof. Dr. Sulianti Saroso | 7 | 2023 | - | 92.79% | 100% | 100% | 100% | 73.22% | 0% | 100% | 100% | 93.4% | 80% | 100% | 100% | 0 |
| 92488 | RS Umum Karya Bhakti Pratiwi | 7 | 2023 | - | 79.5% | 96% | 93.39% | 100% | 41.27% | 18.08% | 63.1% | 100% | 99.68% | 94.29% | 100% | 100% | 0 |
| 92489 | RS Umum Daerah Jampang Kulon | 7 | 2023 | - | 83.93% | 85% | 100% | 100% | 43.42% | 0% | 95.33% | 100% | 82.44% | 80% | 97.96% | 100% | 0 |
| 92490 | RS Umum Pelabuhan Tanjung Priok | 7 | 2023 | - | 91.97% | 89% | 100% | 100% | 88.8% | 0% | 64.06% | 100% | 100% | 96.37% | 99.92% | 100% | 0 |
| 92491 | RS Umum Daerah Tanjung Priok | 7 | 2023 | - | 85.83% | 100% | 100% | 0% | 88.43% | 2.17% | 87.14% | 100% | 86.57% | 100% | 100% | 100% | 0 |
| 92492 | RS Umum Bunda Jakarta | 7 | 2023 | - | 99.88% | 99% | 99.86% | 0% | 46.24% | 5.84% | 72.63% | 100% | 97.55% | 99.5% | 100% | 100% | 0 |
| 92493 | RS Umum Daerah dr. Slamet Garut | 7 | 2023 | - | 87.08% | 87% | 96.36% | 27.27% | 66.46% | 18.5% | 69.13% | 97.82% | 99.52% | 0% | 92% | 66.67% | 0 |
| 92494 | RS Umum Daerah Sayang | 7 | 2023 | - | 85.9% | 92% | 100% | 66.67% | 82% | 76.87% | 94.09% | 100% | 83.87% | 68.82% | 100% | 92.31% | 0 |
| 92495 | RS Umum Akademik Atma Jaya | 7 | 2023 | - | 75.24% | 100% | 100% | 0% | 30.68% | 12.5% | 75.38% | 100% | 96.89% | 100% | 100% | 100% | 0 |
| 92496 | RS Medina | 7 | 2023 | - | 81% | 84% | 100% | 35.71% | 86.67% | 20% | 100% | 100% | 91.4% | 0% | 100% | 100% | 78.5 |
| 92497 | RS Umum Daerah Pameungpeuk Prov. Jabar | 7 | 2023 | - | 91% | 100% | 98.97% | 92.31% | 89.69% | 0.83% | 96.05% | 100% | 84.31% | 95.24% | 100% | 100% | 90 |
| 92498 | RS Khusus Gigi dan Mulut Ladokgi TNI AL R.E. Marta | 7 | 2023 | - | 95% | 96% | 0% | 0% | 55% | 0% | 100% | 0% | 100% | 58.33% | 0% | 66.67% | 0 |
| 92499 | RS Umum Meilia | 7 | 2023 | - | 86% | 93% | 99.95% | 100% | 56.42% | 2.04% | 35.23% | 100% | 96.97% | 75% | 100% | 100% | 0 |
| 92500 | RS Umum Daerah Koja | 7 | 2023 | - | 84% | 89% | 100% | 88.89% | 100% | 0% | 100% | 100% | 96.49% | 89.71% | 96% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.