Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 92351 | RS Metta Medika II | 7 | 2023 | - | 99% | 100% | 100% | 93.33% | 95.82% | 4.65% | 93.27% | 100% | 99.12% | 94.79% | 100% | 95.02% | 0 |
| 92352 | RS Umum Mitra Sejati | 7 | 2023 | - | 87.35% | 82% | 98.14% | 81.54% | 94.62% | 5.19% | 71.25% | 91.84% | 100% | 80.43% | 100% | 69.23% | 68 |
| 92353 | RS Umum Siti Hajar | 7 | 2023 | - | 80% | 83% | 96.15% | 0% | 74.15% | 0% | 23.81% | 0% | 93.33% | 0% | 0% | 86.67% | 0 |
| 92354 | RS Umum Mitra Medika | 7 | 2023 | - | 98.9% | 100% | 100% | 100% | 89.49% | 3.01% | 63.81% | 100% | 100% | 94.2% | 100% | 100% | 0 |
| 92355 | RS Umum Bhakti | 7 | 2023 | - | 50% | 100% | 100% | 0% | 50% | 0% | 100% | 50% | 100% | 0% | 0% | 0% | 100 |
| 92356 | RS Umum Prima Husada Cipta Medan | 7 | 2023 | - | 95% | 98% | 98% | 0% | 95% | 0% | 97.5% | 100% | 87.5% | 85% | 100% | 97.5% | 87 |
| 92357 | RS Umum Imelda Pekerja Indonesia | 7 | 2023 | - | 82.98% | 85% | 94.29% | 85.96% | 78.18% | 3.37% | 72.78% | 89.02% | 84.75% | 80% | 88.57% | 75% | 72.44 |
| 92358 | RS Umum Haji Medan | 7 | 2023 | - | 85.64% | 95% | 100% | 93.33% | 64.19% | 8.14% | 97.79% | 100% | 100% | 100% | 100% | 100% | 82.71 |
| 92359 | RS Umum Martha Friska | 7 | 2023 | - | 87.94% | 96% | 100% | 82.14% | 98.29% | 8.04% | 85.06% | 100% | 100% | 78.57% | 100% | 100% | 0 |
| 92360 | RS Umum Pusat H. Adam Malik | 7 | 2023 | - | 92.06% | 97% | 100% | 100% | 84.45% | 0.55% | 92.54% | 96.72% | 100% | 86.4% | 99.37% | 100% | 0 |
| 92361 | RS Umum Sri Ratu | 7 | 2023 | 01-09-2026 | 90% | 94% | 100% | 100% | 100% | 0% | 93.22% | 100% | 100% | 0% | 100% | 0% | 0 |
| 92362 | RS Ibu dan Anak Murni Teguh Rosiva | 7 | 2023 | - | 90.07% | 99% | 100% | 0% | 85.85% | 0% | 90.76% | 100% | 90.8% | 0% | 100% | 100% | 0 |
| 92363 | RS Umum Sarah | 7 | 2023 | - | 69.37% | 92% | 90.85% | 0% | 94.38% | 4.35% | 83.57% | 0% | 99.9% | 0% | 87.84% | 100% | 94.44 |
| 92364 | RS Umum Vina Estetica | 7 | 2023 | - | 92.12% | 92% | 85% | 100% | 90% | 0% | 85% | 100% | 98.94% | 100% | 80% | 100% | 0 |
| 92365 | RS Umum Daerah Dr. Tengku Mansyur | 7 | 2023 | - | 82.5% | 83% | 100% | 33.33% | 60% | 10% | 100% | 100% | 99% | 100% | 100% | 100% | 0 |
| 92366 | RS Umum Daerah Dr. Djasamen Saragih | 7 | 2023 | - | 72.37% | 80% | 100% | 100% | 41.03% | 0% | 98.92% | 100% | 95.16% | 100% | 100% | 0% | 0 |
| 92367 | RS Umum Madani | 7 | 2023 | - | 88.5% | 98% | 100% | 81.48% | 80.02% | 4.64% | 80.02% | 97.87% | 87.79% | 80.07% | 99.54% | 98.44% | 0 |
| 92368 | RS Tk. IV 01.07.01 | 7 | 2023 | - | 85.27% | 96% | 95.76% | 0% | 45.38% | 5.45% | 86.82% | 100% | 96.11% | 91.49% | 96.51% | 0% | 0 |
| 92369 | RS Umum Harapan | 7 | 2023 | - | 84.29% | 97% | 100% | 100% | 26.23% | 0% | 77.4% | 99.49% | 89.2% | 90% | 100% | 100% | 0 |
| 92370 | RS Umum Vita Insani | 7 | 2023 | - | 83.33% | 98% | 97.32% | 83.33% | 78.77% | 3.91% | 89.29% | 100% | 85.35% | 0% | 100% | 100% | 0 |
| 92371 | RS Umum Horas Insani | 7 | 2023 | - | 70.79% | 67% | 93.89% | 0% | 45.83% | 6.56% | 93.89% | 100% | 94.84% | 85% | 100% | 0% | 0 |
| 92372 | RS Umum Tere Margareth | 7 | 2023 | - | 90% | 100% | 100% | 90% | 97.06% | 0% | 86.67% | 100% | 100% | 63.89% | 100% | 100% | 0 |
| 92373 | RS Umum Tiara Kasih Sejati | 7 | 2023 | - | 85% | 85% | 100% | 85.29% | 87.5% | 0% | 75% | 78.95% | 100% | 66.67% | 86.67% | 0% | 0 |
| 92374 | RS Mata Siantar | 7 | 2023 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 92375 | RS Khusus Mata SMEC | 7 | 2023 | - | 97% | 100% | 100% | 0% | 93.21% | 0% | 100% | 100% | 95.99% | 100% | 100% | 100% | 0 |
| 92376 | RS Umum Santa Elisabeth Medan | 7 | 2023 | - | 87.43% | 97% | 100% | 0% | 44.49% | 27.16% | 79.52% | 100% | 97.01% | 99.83% | 100% | 100% | 0 |
| 92377 | RS Umum Daerah Dr. H. Kumpulan Pane | 7 | 2023 | - | 92.58% | 84% | 100% | 0% | 98.35% | 3.12% | 92.31% | 93.75% | 97.66% | 91.3% | 98.46% | 0% | 0 |
| 92378 | RS Umum Bunda Thamrin | 7 | 2023 | - | 96.38% | 100% | 100% | 0% | 65.52% | 0% | 58.23% | 100% | 99.93% | 100% | 100% | 100% | 0 |
| 92379 | RS Bhayangkara Tk.III Kota Tebing Tinggi | 7 | 2023 | - | 90% | 90% | 100% | 83.33% | 96.18% | 0% | 86.01% | 100% | 93.33% | 88.62% | 100% | 75% | 0 |
| 92380 | RS Chevani | 7 | 2023 | - | 86% | 91% | 100% | 80% | 81% | 5% | 72.5% | 86.67% | 83.5% | 79% | 100% | 90% | 0 |
| 92381 | RS Umum Mitra Medika Premiere | 7 | 2023 | - | 100% | 100% | 78.16% | 100% | 70.64% | 20.59% | 95.84% | 100% | 99.98% | 80% | 100% | 100% | 0 |
| 92382 | RS Umum Murni Teguh Memorial Hospital | 7 | 2023 | - | 94.31% | 100% | 99.84% | 0% | 84.59% | 3.33% | 60.99% | 100% | 99.94% | 84.44% | 100% | 83.33% | 0 |
| 92383 | RS Umum Daerah H. Bachtiar Djafar | 7 | 2023 | - | 83% | 85% | 100% | % | 100% | % | 100% | 100% | 99% | 100% | 100% | 0% | 0 |
| 92384 | RS Umum Daerah Dr. Pirngadi | 7 | 2023 | - | 91.43% | 96% | 96.72% | 0% | 84.74% | 0% | 98.27% | 100% | 82.83% | 100% | 99.2% | 100% | 0 |
| 92385 | RS Tk. II Putri Hijau Medan | 7 | 2023 | - | 99.5% | 100% | 99% | 100% | 87.18% | 1.33% | 92.47% | 100% | 99.63% | 100% | 100% | 97.5% | 0 |
| 92386 | RS Umum Deli | 7 | 2023 | - | 95.38% | 100% | 90% | 0% | 80.53% | 7.14% | 83.09% | 100% | 91.47% | 0% | 100% | 0% | |
| 92387 | RS Umum Martha Friska Multatuli | 7 | 2023 | - | 85.58% | 99% | 100% | 17.86% | 45.21% | 0.75% | 59.15% | 100% | 93.86% | 89.47% | 100% | 100% | 0 |
| 92388 | RS Umum Delima Medan | 7 | 2023 | - | 84.96% | 95% | 100% | 78.12% | 72.09% | 5.36% | 71.89% | 100% | 94.67% | 100% | 100% | 100% | 0 |
| 92389 | RS Efarina Etaham Pematang Siantar | 7 | 2023 | - | 86% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 92390 | RS Umum Bidadari | 7 | 2023 | - | 100% | 100% | 100% | 100% | 99% | 0.71% | 97.24% | 100% | 97.61% | 84.31% | 98.39% | 100% | 97.6 |
| 92391 | RS Umum Balimbingan PTP 4 | 7 | 2023 | - | 97% | 96% | 91% | 100% | 85% | 0% | 84% | 100% | 82% | 84% | 100% | 100% | 94 |
| 92392 | RS Umum Nuraini | 7 | 2023 | - | 98.44% | 100% | 100% | 90.91% | 100% | 4.26% | 90.71% | 94.52% | 92.77% | 92.23% | 100% | 100% | 174 |
| 92393 | RS Umum Amanda | 7 | 2023 | - | 100% | 100% | 100% | 100% | 90% | 0% | 90% | 100% | 88% | 88% | 100% | 100% | 0 |
| 92394 | RS Umum Setio Husodo | 7 | 2023 | 01-01-1970 | 85% | 100% | 100% | 100% | 90.95% | 2.78% | 92.86% | 100% | 100% | 90% | 100% | 100% | 85 |
| 92395 | RS Umum Daerah Rantau Prapat | 7 | 2023 | - | 96.19% | 97% | 100% | 100% | 95.41% | 0% | 97.95% | 96.43% | 97.04% | 0% | 100% | 100% | 0 |
| 92396 | RS Umum Artha Medica | 7 | 2023 | - | 82.96% | 83% | 100% | 80.69% | 82.23% | 4.85% | 81.75% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 92397 | RS Sri Pamela Sei Dadap | 7 | 2023 | - | 96.33% | 91% | 100% | 83.33% | 81.11% | 3.45% | 85.36% | 100% | 91.84% | 81.92% | 100% | 88.89% | 81.35 |
| 92398 | RS Umum Laras Kabupaten Simalungun | 7 | 2023 | - | 95.5% | 96% | 100% | 66.67% | 97.56% | 20% | 91.79% | 100% | 90.6% | 50.42% | 100% | 100% | 0 |
| 92399 | RS Umum Kusta Lau Simomo | 7 | 2023 | - | 80% | 73% | 77.27% | % | 95.24% | % | 96.3% | 100% | 90.84% | 75% | 50% | 0% | 0 |
| 92400 | RS Sri Pamela Torgamba | 7 | 2023 | - | 80.36% | 98% | 100% | % | 82.24% | % | 83.42% | 95.1% | 88.64% | 100% | 100% | 66.67% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.