Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 92401 | RS Ibu dan Anak Mina Husada | 7 | 2023 | - | 87.5% | 100% | 100% | 66.67% | 53% | 4% | 100% | 100% | 80% | 100% | 100% | 86.67% | 0 |
| 92402 | RS Umum Daerah Padang Sidempuan | 7 | 2023 | - | 77.5% | 80% | 61.33% | 0% | 49.32% | 0% | 73.47% | 72.73% | 93.29% | 79.49% | 73.33% | 100% | 0 |
| 92403 | RS Umum Daerah Parapat | 7 | 2023 | - | 89% | 98% | 100% | 100% | 100% | 15% | 53.12% | 100% | 93.93% | 100% | 100% | 100% | 0 |
| 92404 | RS Umum Elpi Al Azis | 7 | 2023 | 12-07-2023 | 89.16% | 96% | 95.16% | 0% | 82.93% | 0% | 83% | 90% | 77.42% | 89.7% | 80% | 100% | 0 |
| 92405 | RS Umum Daerah Sidikalang | 7 | 2023 | - | 89.24% | 98% | 93.98% | 54.05% | 45.85% | 0% | 100% | 100% | 94.29% | 100% | 100% | 100% | |
| 92406 | OG Hospital | 7 | 2023 | - | 97.37% | 97% | 100% | 73.62% | 100% | 100% | 79.3% | 100% | 84.68% | 48% | 46.99% | 100% | 0 |
| 92407 | RS Umum Ratu Mas | 7 | 2023 | - | 96.34% | 92% | 97.87% | 92.15% | 100% | 70.68% | 100% | 97.78% | 100% | 100% | 93.33% | 96.15% | 0 |
| 92408 | RS Umum Daerah Tuan Rondahaim | 7 | 2023 | - | 88% | 90% | 89.29% | % | 91.01% | % | 99.58% | 100% | 94.89% | 90% | 91.67% | 100% | 0 |
| 92409 | RS Umum Karya Bakti Ujung Bandar | 7 | 2023 | - | 97% | 100% | 84.29% | 100% | 80.77% | 0% | 72% | 100% | 100% | 100% | 100% | 100% | 0 |
| 92410 | RS Umum Daerah Perdagangan | 7 | 2023 | - | 98.17% | 100% | 100% | 0% | 20.34% | 0% | 87.66% | 100% | 93.83% | 86.67% | 100% | 100% | 0 |
| 92411 | RS Umum Daerah H. Abdul Manan Simatupang | 7 | 2023 | - | 95% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 92412 | RS Umum Latersia | 7 | 2023 | - | 90% | 88% | 89% | 3% | 89.5% | 3% | 89.5% | 91% | 91% | 89.5% | 94.5% | 89% | 0 |
| 92413 | RS Umum Ibu Kartini | 7 | 2023 | - | 92.5% | 88% | 100% | 87.5% | 100% | 75% | 78% | 100% | 100% | 76% | 1% | 0% | 0 |
| 92414 | RS Umum HKBP Balige | 7 | 2023 | - | 95.45% | 98% | 100% | 80.65% | 79.25% | 0% | 91.24% | 93.33% | 96.77% | 76.6% | 93.48% | 0% | 0 |
| 92415 | RS Umum Daerah Drs. H. Amri Tambunan | 7 | 2023 | - | 90.72% | 100% | 100% | 0% | 95.14% | 0% | 74.63% | 70.31% | 100% | 80.95% | 100% | 100% | 0 |
| 92416 | RS Umum Bunda Mulia | 7 | 2023 | - | 89.27% | 100% | 100% | 63.64% | 85.71% | 2.56% | 81.65% | 100% | 84.55% | 83.54% | 100% | 0% | 0 |
| 92417 | RS Umum Wira Husada | 7 | 2023 | - | 90% | 100% | 100% | 100% | 86.7% | 1.37% | 87.76% | 100% | 95.69% | 96.3% | 100% | 100% | 0 |
| 92418 | RS Umum Daerah Porsea | 7 | 2023 | - | 85.07% | 85% | 86.08% | 0% | 82% | 8.77% | 92.94% | 88.41% | 95.56% | 72.94% | 100% | 40% | 0 |
| 92419 | RS Metta Medika | 7 | 2023 | - | 100% | 100% | 100% | 87.5% | 99.66% | 4% | 88.44% | 100% | 100% | 81.28% | 100% | 80% | 80 |
| 92420 | RS Umum Inanta | 7 | 2023 | - | 100% | 100% | 100% | 91.43% | 90% | 2.5% | 80% | 100% | 90% | 75% | 100% | 94.44% | 0 |
| 92421 | RS Umum Dr. Gerhard L. Tobing | 7 | 2023 | 01-01-1970 | 10.5% | 0% | 100% | % | 0% | % | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 92422 | RS Umum Sylvani | 7 | 2023 | 10-10-2023 | 92.5% | 81% | 100% | 93.75% | 80% | 2.86% | 82.5% | 100% | 92.5% | 88.89% | 100% | 100% | 0 |
| 92423 | RS Umum Sint Lucia | 7 | 2023 | - | 81.5% | 98% | 100% | 100% | 50% | 0% | 54.84% | 100% | 87.37% | 91.67% | 100% | 100% | 0 |
| 92424 | RS Umum Efarina Etaham | 7 | 2023 | - | 86% | 89% | 82.22% | 81.82% | 86.17% | 2.86% | 83.33% | 100% | 96.15% | 82.5% | 76.22% | 100% | 0 |
| 92425 | RS Pondok Indah Puri Indah | 7 | 2023 | 07-09-2024 | 99.54% | 100% | 100% | 0% | 90.58% | 5.69% | 47.25% | 100% | 0% | 100% | 100% | 100% | 0 |
| 92426 | RS Umum Hermina Kemayoran | 7 | 2023 | - | 87.2% | 100% | 100% | 100% | 93.55% | 0% | 97.35% | 100% | 98.28% | 76% | 100% | 100% | 0 |
| 92427 | RS Paru Dr. M. Goenawan Partowidigdo | 7 | 2023 | - | 90.53% | 100% | 100% | 100% | 85.45% | 1.96% | 95.92% | 100% | 94.12% | 100% | 100% | 100% | 87.15 |
| 92428 | RS Umum Betha Medika | 7 | 2023 | - | 80.41% | 100% | 99.1% | 100% | 74.77% | 0% | 79.33% | 100% | 100% | 88.76% | 99.78% | 100% | 0 |
| 92429 | RS Ibu dan Anak St. Yusuf | 7 | 2023 | - | 100% | 100% | 100% | 25% | 80.82% | 32.35% | 89.42% | 100% | 100% | 100% | 100% | 100% | 0 |
| 92430 | RS Siloam Agora | 7 | 2023 | - | 90.48% | 100% | 91.2% | 0% | 93.51% | 0% | 82.56% | 100% | 100% | 100% | 89.53% | 66.67% | 0 |
| 92431 | RS Umum Permata Bunda | 7 | 2023 | - | 96.53% | 88% | 98.23% | 100% | 71.43% | 0% | 86.17% | 96.43% | 98.32% | 81.25% | 89.66% | 85.71% | 0 |
| 92432 | RS Jantung dan Pembuluh Darah Harapan Kita | 7 | 2023 | - | 89.19% | 100% | 100% | 0% | 82.37% | 0% | 92.39% | 98.73% | 99.85% | 84.62% | 100% | 100% | 0 |
| 92433 | RS Umum Hermina Depok | 7 | 2023 | - | 98.83% | 98% | 99.91% | 93.33% | 93.25% | 3.61% | 92.01% | 100% | 100% | 99.33% | 99.03% | 100% | 0 |
| 92434 | RS Ibu dan Anak Assalam | 7 | 2023 | - | 92.67% | 100% | 100% | 92.19% | 72.74% | 0% | 70.8% | 100% | 99.84% | 83.33% | 100% | 100% | 0 |
| 92435 | RS Umum Sumber Waras | 7 | 2023 | - | 79.85% | 95% | 97.33% | 100% | 89.62% | 0.28% | 81.3% | 61.75% | 99.64% | 77.36% | 100% | 100% | 0 |
| 92436 | RS Anak dan Bunda Harapan Kita | 7 | 2023 | - | 66.11% | 92% | 100% | 81.25% | 50.98% | 2.17% | 98.51% | 97.79% | 95.66% | 100% | 100% | 100% | 0 |
| 92437 | RS Umum Ummi | 7 | 2023 | - | 84.39% | 89% | 97% | 38.24% | 34.51% | 50.2% | 65.6% | 100% | 99.01% | 86.05% | 98.33% | 100% | 0 |
| 92438 | RS Umum Daerah Kab. Ciamis | 7 | 2023 | - | 95% | 94% | 96.67% | 100% | 70% | 0% | 98.84% | 98.46% | 97.65% | 85% | 98.51% | 100% | 0 |
| 92439 | RS Harapan Sehati | 7 | 2023 | - | 100% | 100% | 91.33% | 100% | 89.5% | 10.94% | 88.39% | 100% | 90.91% | 83.33% | 95.6% | 100% | 0 |
| 92440 | RS Umum Daerah Cibinong | 7 | 2023 | - | 98.21% | 97% | 99.91% | 54.55% | 32.35% | 17.65% | 86.92% | 97.8% | 93.29% | 82.61% | 99.04% | 100% | 0 |
| 92441 | RS Umum Daerah Ciawi | 7 | 2023 | - | 97.74% | 70% | 99.57% | 33.33% | 13.83% | 4.21% | 93.89% | 95.1% | 88.02% | 0% | 96.17% | 100% | 0 |
| 92442 | RS Umum Pelni Petamburan | 7 | 2023 | - | 98.54% | 98% | 100% | 90.91% | 86.42% | 0.11% | 82% | 100% | 98.69% | 80% | 90.47% | 100% | 0 |
| 92443 | RS Kanker Dharmais | 7 | 2023 | - | 98.99% | 96% | 98.25% | 0% | 63.54% | 19.02% | 91.78% | 94.13% | 99.99% | 92.59% | 100% | 82.14% | 0 |
| 92444 | RS Umum Karya Pangalengan Bhakti Sehat | 7 | 2023 | 12-08-2023 | 96.25% | 94% | 97% | 75% | 92.5% | 8.51% | 78% | 100% | 95.18% | 93.33% | 83.33% | 100% | 0 |
| 92445 | RS Umum Juliana | 7 | 2023 | - | 98% | 100% | 100% | 0% | 71.01% | 0% | 64.29% | 100% | 99.96% | 80.61% | 100% | 100% | 0 |
| 92446 | RS Umum Grha Kedoya | 7 | 2023 | - | 90.25% | 96% | 99.99% | 0% | 95.55% | 4.83% | 88.33% | 100% | 99.96% | 100% | 100% | 100% | 0 |
| 92447 | RS Jiwa Dr. Soeharto Heerdjan | 7 | 2023 | - | 96.31% | 100% | 100% | 0% | 85.11% | 0% | 87.17% | 100% | 99.19% | 89.55% | 100% | 0% | 0 |
| 92448 | RS Umum Bhakti Mulia | 7 | 2023 | - | 83.72% | 87% | 94.68% | 0% | 72.8% | 0.39% | 60.79% | 100% | 96.4% | 87.5% | 85% | 100% | 0 |
| 92449 | RS Umum Kartika Cibadak | 7 | 2023 | 12-09-2023 | 91.09% | 99% | 97.91% | 20% | 6.64% | 56.42% | 80.15% | 100% | 98.47% | 92.12% | 99.89% | 100% | 0 |
| 92450 | RS Umum Daerah Cengkareng | 7 | 2023 | - | 92.36% | 100% | 100% | 100% | 80.44% | 4% | 82.59% | 100% | 96.15% | 87.78% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.