Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 9351 | RS Mata Provinsi Sulawesi Utara | 4 | 2026 | 94.14% | 93% | 100% | 0% | 69.47% | 3.45% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 9352 | RS Rhanaka | 4 | 2026 | 100% | 100% | 100% | 0% | 95.51% | 0% | 81.58% | 0% | 100% | 92.86% | 100% | 100% | 0 |
| 9353 | RS AT Medika | 4 | 2026 | 97.2% | 96% | 100% | 0% | 74.58% | 0.52% | 76.7% | 100% | 90.69% | 0% | 95.27% | 100% | 0 |
| 9354 | RS Tk. IV Batin Tikal | 4 | 2026 | 100% | 95% | 100% | 0% | 100% | 0% | 95% | 100% | 95% | 100% | 100% | 100% | 0 |
| 9355 | RS Siloam Paal Dua | 4 | 2026 | 91.43% | 100% | 100% | 0% | 100% | 0.74% | 72.52% | 100% | 100% | 100% | 100% | 100% | 0 |
| 9356 | RS Umum Daerah Kota Kendari | 4 | 2026 | 81.98% | 100% | 100% | 100% | 83.24% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 9357 | RS Bhayangkara Polda Kep. Bangka Belitung | 4 | 2026 | 100% | 100% | 100% | % | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 9358 | RS Budi Mulia Bitung | 4 | 2026 | 93.24% | 100% | 95.27% | 66.67% | 85.83% | 24.44% | 79.05% | 100% | 100% | 60% | 99.08% | 100% | 0 |
| 9359 | RS Umum Daerah Dr. Ir. H. Ibnu Saleh, MM | 4 | 2026 | 70.5% | 79% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0 |
| 9360 | RS Siloam Bau Bau | 4 | 2026 | 90.36% | 100% | 56% | 50% | 46.07% | 0% | 97.14% | 100% | 100% | 100% | 96.77% | 100% | 0 |
| 9361 | RS Umum Daerah Sumbersari Bantul | 4 | 2026 | 89% | 87% | 100% | 0% | 100% | 0% | 100% | 100% | 96.03% | 100% | 100% | 100% | 0 |
| 9362 | RS TK. II R. W. Mongisidi | 4 | 2026 | 97.5% | 100% | 100% | 98.15% | 99.57% | 0% | 99.56% | 100% | 99.83% | 97.78% | 100% | 100% | 0 |
| 9363 | RS Umum Daerah Sawerigading | 4 | 2026 | 91.93% | 94% | 100% | 100% | 96% | 2.78% | 96.77% | 100% | 99.87% | 75% | 100% | 100% | 0 |
| 9364 | RS Budi Medika | 4 | 2026 | 90.55% | 89% | 100% | 6.67% | 75% | 3.44% | 0% | 100% | 85.5% | 86.54% | 97.87% | 100% | 0 |
| 9365 | RS Umum Daerah Manembo-Nembo Bitung | 4 | 2026 | 92.5% | 100% | 100% | 100% | 100% | 4.35% | 100% | 100% | 92.13% | 100% | 100% | 100% | 0 |
| 9366 | RS Hermina Lampung | 4 | 2026 | 86.21% | 97% | 98.34% | 98.39% | 91.62% | 3.67% | 70.04% | 100% | 99.73% | 71.43% | 99.15% | 94.23% | 0 |
| 9367 | RS Umum Daerah Kota Bau Bau | 4 | 2026 | 97.15% | 100% | 67.02% | 45% | 31.64% | 12.73% | 84.39% | 100% | 91.55% | 0% | 89.12% | 100% | 0 |
| 9368 | RS Umum Daerah Anugerah | 4 | 2026 | 97.62% | 100% | 100% | 0% | 68.12% | 12.12% | 96.15% | 100% | 100% | 86.11% | 100% | 100% | 0 |
| 9369 | RS Ibu dan Anak Ummi Athayya | 4 | 2026 | 100% | 99% | 99.22% | 100% | 98.54% | 0% | 99.53% | 100% | 100% | 100% | 100% | 100% | 0 |
| 9370 | RS Bethesda GMIM Tomohon | 4 | 2026 | 95.42% | 99% | 97.67% | 0% | 57.3% | 0% | 98.12% | 100% | 87.72% | 100% | 92.69% | 100% | 0 |
| 9371 | RUMAH SAKIT UMUM DAERAH RATU TARA KABUPATEN MESUJI | 4 | 2026 | 87.56% | 100% | 100% | % | 100% | % | 100% | 100% | 93.03% | 88.24% | 100% | 100% | 0 |
| 9372 | RS Umum Daerah drg. Clara Gobel | 4 | 2026 | 88.33% | 100% | 99.93% | 100% | 75.63% | 0% | 100% | 100% | 89.9% | 80% | 97.52% | 100% | 0 |
| 9373 | RS Gunung Maria | 4 | 2026 | 87% | 99% | 100% | 0% | 0% | 0% | 88.92% | 0% | 100% | 0% | 0% | 0% | 0 |
| 9374 | RS Mesuji Healthcare Center | 4 | 2026 | 98% | 99% | 98% | 99% | 15% | 10% | 100% | 100% | 100% | 98% | 98% | 95% | 0 |
| 9375 | RS Griya Medika Dompet Dhuafa | 4 | 2026 | 99% | 95% | 98% | 95% | 5% | 0.5% | 44.5% | 98.5% | 98.5% | 98% | 99% | 100% | 0 |
| 9376 | RS Ibu dan Anak Kasih Fatimah Kotamobagu | 4 | 2026 | 94.62% | 100% | 100% | 100% | 82.68% | 0% | 92.59% | 100% | 82.16% | 85% | 93.44% | 100% | 0 |
| 9377 | RS Artha Bunda | 4 | 2026 | 100% | 100% | 100% | 98.41% | 99.33% | 0% | 99.33% | 100% | 100% | 100% | 100% | 98.5% | 0 |
| 9378 | Rumkital dr. Wahyu Slamet Bitung | 4 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 9379 | RS Umum Tiara Sentosa | 4 | 2026 | 94.95% | 100% | 100% | 100% | 97.61% | 4.71% | 92.53% | 100% | 96.35% | 100% | 100% | 100% | 0 |
| 9380 | Rumah Sakit Brawijaya Hospital Taman Mini | 4 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 9381 | RS Umum Daerah Kabupaten Muna Barat | 4 | 2026 | 77.5% | 88% | 100% | 100% | 100% | 96.15% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 9382 | RS Jiwa Prof. Dr. V. L. Ratumbuysang | 4 | 2026 | 83% | 81% | 82.5% | % | 80% | % | 86% | 71% | 80% | 70% | 71.67% | 71% | 0 |
| 9383 | Rumah Sakit Wangsa Avatara | 4 | 2026 | 85% | 100% | 100% | 0% | 80.25% | 0% | 0% | 0% | 80% | 0% | 0% | 0% | 0 |
| 9384 | RS Pancaran Kasih | 4 | 2026 | 74% | 80% | 74.39% | 0% | 41.14% | 29.41% | 67.46% | 100% | 96.49% | 84.62% | 91.64% | 100% | 0 |
| 9385 | Rumah Sakit Eka MT Haryono | 4 | 2026 | 89.33% | 99% | 100% | 0% | 76.92% | 0% | 65.06% | 100% | 100% | 0% | 100% | 100% | 0 |
| 9386 | RS Hermina Kendari | 4 | 2026 | 89.73% | 90% | 99.79% | 95.65% | 50.02% | 0% | 80.92% | 100% | 97.66% | 89.77% | 99.52% | 100% | 0 |
| 9387 | RS Murni Teguh Pejaten Jakarta | 4 | 2026 | 91.78% | 100% | 100% | 0% | 100% | 0% | 70.37% | 100% | 100% | 0% | 100% | 100% | 0 |
| 9388 | RS Bhayangkara Manado | 4 | 2026 | 99.14% | 100% | 100% | 100% | 97.07% | 0% | 99.96% | 100% | 100% | 100% | 100% | 100% | 0 |
| 9389 | Rumah Sakit Khusus Bedah LAMINA | 4 | 2026 | 91.29% | 100% | 100% | 0% | 81.78% | 15.56% | 100% | 0% | 85.72% | 0% | 100% | 100% | 0 |
| 9390 | RS Umum Daerah Kabupaten Buton Selatan | 4 | 2026 | 92.5% | 95% | 98.11% | % | 96.85% | % | 98.13% | 100% | 98.06% | 98.13% | 100% | 100% | 0 |
| 9391 | RS Dr J.H Awaloei Manado | 4 | 2026 | 87.37% | 94% | 100% | 26.67% | 78.65% | 31.75% | 83.97% | 100% | 86.24% | 100% | 100% | 100% | 0 |
| 9392 | Rumah Sakit Visindo | 4 | 2026 | 91% | 100% | 100% | % | 100% | 0% | 0% | 0% | 100% | 66.67% | 0% | 0% | 0 |
| 9393 | RS Jasmine | 4 | 2026 | 98.82% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 97.47% | 100% | 100% | 0 |
| 9394 | RSIA Mahati | 4 | 2026 | 87% | 100% | 100% | 0% | 96.67% | 0% | 83.33% | 100% | 99.66% | 76.92% | 100% | 100% | 0 |
| 9395 | RS Advent Manado | 4 | 2026 | 97.42% | 100% | 99.91% | 60% | 91.6% | 1.01% | 82.28% | 100% | 100% | 80% | 89.92% | 100% | 0 |
| 9396 | RS Jantung dan Pembuluh Darah Heartology | 4 | 2026 | 99.79% | 100% | 99.92% | 0% | 90.18% | 0% | 82.67% | 100% | 100% | 81.82% | 100% | 100% | 0 |
| 9397 | RS Santa Anna | 4 | 2026 | 85.25% | 99% | 100% | 100% | 73.1% | 0% | 100% | 100% | 94.97% | 100% | 0% | 100% | 0 |
| 9398 | RS Ibu dan Anak Kirana Manado | 4 | 2026 | 100% | 100% | 100% | 0% | 89.33% | 0% | 88% | 100% | 93% | 86% | 100% | 87.5% | 0 |
| 9399 | RS Ibu dan Anak SamMarie Wijaya | 4 | 2026 | 100% | 100% | 100% | 0% | 83.56% | 0% | 100% | 100% | 85.09% | 100% | 100% | 100% | 0 |
| 9400 | RS Umum Daerah Kabupaten Buton | 4 | 2026 | 97.6% | 96% | 100% | 75% | 84.85% | 3.17% | 82.93% | 100% | 98.51% | 0% | 72.81% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.