Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 94951 | RS Umum Saparua | 8 | 2023 | - | 100% | 100% | 0% | 0% | 100% | 0% | 100% | 100% | 98.47% | 0% | 0% | 0% | 0 |
| 94952 | RS Umum Daerah Provinsi Sulawesi Barat | 8 | 2023 | - | 97.5% | 100% | 98.18% | 100% | 78.05% | 4.48% | 86.69% | 100% | 99% | 80% | 96.04% | 87.5% | 0 |
| 94953 | RS Bhakti Kasih | 8 | 2023 | - | 92% | 91% | 100% | % | 93.55% | % | 100% | 100% | 74.95% | 90.21% | 100% | 100% | 0 |
| 94954 | RS Umum Luramay | 8 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 94955 | RS Umum Daerah Boliyohuto | 8 | 2023 | - | 99.21% | 94% | 95.65% | 0% | 50% | 0% | 38.24% | 100% | 96.02% | 0% | 100% | 100% | 0 |
| 94956 | RS Umum Daerah Kota Tidore Kepulauan | 8 | 2023 | - | 90.32% | 70% | 100% | 0% | 23.08% | 0% | 88.38% | 100% | 96.31% | 71.43% | 100% | 0% | 0 |
| 94957 | RS Ibu dan Anak Masyita | 8 | 2023 | - | 94% | 98% | 100% | 0% | 97.64% | 0% | 94.31% | 100% | 92.74% | 95.6% | 100% | 100% | 0 |
| 94958 | RS Akademis Jaury | 8 | 2023 | - | 86% | 100% | 100% | 0% | 58.34% | 6.85% | 91.01% | 100% | 76.28% | 81.61% | 100% | 100% | 0 |
| 94959 | RS TNI AL dr. FX. Soehardjo | 8 | 2023 | - | 99.5% | 98% | 100% | 0% | 98% | 0% | 98% | 100% | 100% | 100% | 100% | 100% | 0 |
| 94960 | RS Bhayangkara Gorontalo | 8 | 2023 | - | 82% | 100% | 0% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 94961 | RS Umum Daerah Tobelo | 8 | 2023 | - | 73.56% | 82% | 88.04% | 90.91% | 65.62% | 31.25% | 96.78% | 48.37% | 88.48% | 100% | 94.95% | 100% | 0 |
| 94962 | RS Ibnu Sina Makassar | 8 | 2023 | - | 90.75% | 97% | 100% | 100% | 19.26% | 0% | 63.96% | 100% | 99.46% | 78.9% | 100% | 100% | 0 |
| 94963 | RS Umum Mitra Manakarra | 8 | 2023 | - | 85.5% | 97% | 97.06% | 75.53% | 78.01% | 10.31% | 76.65% | 83.65% | 75.29% | 57.01% | 88.89% | 76.19% | 0 |
| 94964 | RS Umum Daerah Bumi Panua | 8 | 2023 | - | 84% | 89% | 100% | 85.19% | 60.14% | 5.94% | 80.92% | 100% | 80.23% | 80.87% | 100% | 83.33% | 0 |
| 94965 | RS Umum Daerah Jailolo | 8 | 2023 | - | 98.69% | 91% | 100% | 0% | 61.72% | 4.88% | 85.11% | 96.7% | 38.71% | 68.57% | 94.85% | 100% | 0 |
| 94966 | RS Umum Karel Sadsuitubun | 8 | 2023 | 11-01-2023 | 88.32% | 99% | 83.19% | 100% | 0% | 45.76% | 55.56% | 100% | 98.99% | 80% | 86.89% | 0% | 0 |
| 94967 | RS Umum Pusat Dr. Johannes Leimena Ambon | 8 | 2023 | - | 98% | 99% | 100% | 66.67% | 81.14% | 2.04% | 80.43% | 100% | 93.92% | 100% | 100% | 100% | 0 |
| 94968 | RS Umum Daerah Tombulilato | 8 | 2023 | - | 84% | 90% | 100% | 0% | 81.67% | 10% | 100% | 100% | 89.47% | 85.71% | 92.31% | 80% | 0 |
| 94969 | RS Hikmah | 8 | 2023 | - | 92.5% | 100% | 100% | 0% | 98.14% | 3.67% | 62.45% | 100% | 100% | 90% | 99.73% | 66.67% | 0 |
| 94970 | RS Khusus Daerah Ibu dan Anak Pertiwi | 8 | 2023 | 12-02-2023 | 87.99% | 89% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 99.27% | 100% | 83.33% | 0 |
| 94971 | RS Umum Daerah Toto Kabila | 8 | 2023 | - | 91% | 97% | 97.85% | 100% | 81.65% | 0.8% | 87.34% | 75.68% | 89.05% | 90% | 100% | 100% | 0 |
| 94972 | RS Stella Maris | 8 | 2023 | - | 95.42% | 97% | 100% | 100% | 97.95% | 15.38% | 97.04% | 100% | 94.35% | 93.73% | 99.71% | 100% | 0 |
| 94973 | RS Umum Daerah Perpetua J. Safanpo | 8 | 2023 | - | 68.36% | 69% | 94.12% | 0% | 100% | 2.33% | 99.85% | 100% | 65.8% | 99.31% | 100% | 100% | 0 |
| 94974 | RS Umum Biak | 8 | 2023 | 09-09-2024 | 96.81% | 100% | 100% | 100% | 75.98% | 4.4% | 77.19% | 100% | 97.29% | 100% | 100% | 0% | 0 |
| 94975 | RS Bhayangkara Lodewijk Mandatjan | 8 | 2023 | - | 88% | 100% | 100% | 0% | 100% | 93.75% | 86.85% | 100% | 99.19% | 100% | 100% | 100% | 0 |
| 94976 | RS Ibu dan Anak Permata Hati | 8 | 2023 | - | 100% | 100% | 100% | 100% | 83.73% | 0% | 47.3% | 100% | 9.95% | 98% | 100% | 100% | 0 |
| 94977 | RS Umum Daerah Kaimana | 8 | 2023 | 08-04-2024 | 80% | 95% | 55.5% | 100% | 87.5% | 40% | 83.33% | 100% | 77% | 0% | 80% | 100% | 0 |
| 94978 | RS Mujaisyah | 8 | 2023 | - | 89% | 90% | 100% | 0% | 100% | 7.14% | 91.67% | 100% | 99.88% | 100% | 100% | 100% | 0 |
| 94979 | RS Umum Daerah Kabupaten Buton Tengah | 8 | 2023 | - | 73.71% | 95% | 100% | % | 82.14% | % | 82.05% | 100% | 95.4% | 0% | 100% | 0% | 0 |
| 94980 | RS Ibu dan Anak Amanat | 8 | 2023 | - | 95.55% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 94981 | RS Mata Makassar | 8 | 2023 | - | 92.91% | 100% | 99.76% | 0% | 97.63% | 1.43% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 94982 | RS Hati Mulia | 8 | 2023 | - | 88.46% | 100% | 100% | 0% | 78.83% | 0% | 70.54% | 100% | 100% | 87.5% | 87.41% | 100% | 0 |
| 94983 | RS Benyamin Guluh Kolaka | 8 | 2023 | - | 86.71% | 90% | 98.79% | 100% | 74.93% | 0% | 90.15% | 100% | 89.78% | 99.31% | 100% | 100% | 0 |
| 94984 | RS Umum Bintang Laut Palopo | 8 | 2023 | - | 98.23% | 100% | 97.54% | 100% | 89.26% | 1.82% | 98.46% | 100% | 100% | 47.06% | 95.2% | 100% | 0 |
| 94985 | RS Umum Daerah Kabupaten Buton | 8 | 2023 | - | 97.12% | 97% | 100% | 77.78% | 89.95% | 0% | 68.78% | 100% | 97.02% | 0% | 0% | 0% | 0 |
| 94986 | RS Umum Wisata Universitas Indonesia Timur | 8 | 2023 | - | 82.35% | 82% | 100% | 100% | 74.07% | 2.99% | 96.55% | 100% | 99.98% | 81.91% | 100% | 66.67% | 0 |
| 94987 | RS Divari Medical Center | 8 | 2023 | - | 85% | 92% | 100% | 0% | 83.33% | 0% | 100% | 100% | 80.19% | 81.82% | 100% | 100% | 0 |
| 94988 | RS Bhayangkara Tk. IV Ternate | 8 | 2023 | 02-04-2026 | 98.45% | 99% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 94989 | RS Umum Dewi Sartika | 8 | 2023 | - | 98% | 100% | 100% | 79.17% | 100% | 7.14% | 92.68% | 100% | 94.9% | 100% | 93.02% | 100% | 0 |
| 94990 | RS Umum Daerah Sawerigading | 8 | 2023 | - | 91.63% | 78% | 98.45% | 42.86% | 94% | 1.26% | 96.88% | 100% | 96.33% | 0% | 99.33% | 100% | 0 |
| 94991 | RS Prima Ternate | 8 | 2023 | - | 87% | 98% | 100% | 95% | 86% | 2.5% | 85% | 100% | 90% | 87% | 100% | 100% | 0 |
| 94992 | RS Hermina Makassar | 8 | 2023 | - | 99.41% | 97% | 100% | 100% | 61.44% | 3.42% | 99.83% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 94993 | RS Umum Aliyah | 8 | 2023 | - | 100% | 100% | 100% | 100% | 99.07% | 3.45% | 99.3% | 100% | 98.94% | 99.62% | 100% | 92.86% | 0 |
| 94994 | RS Umum Daerah Supiori | 8 | 2023 | - | 71.93% | 70% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 94995 | RS Umum St. Madyang | 8 | 2023 | - | 84.22% | 94% | 100% | 80% | 69.52% | 4.29% | 70.97% | 100% | 100% | 33% | 100% | 100% | 0 |
| 94996 | RS Khusus Daerah Gigi dan Mulut Provinsi Sulawesi | 8 | 2023 | - | 86.84% | 89% | 100% | % | 74.4% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 0 |
| 94997 | RS Umum Daerah Kabupaten Bombana | 8 | 2023 | - | 88.89% | 89% | 99.45% | 64.29% | 98.92% | 17.16% | 88.96% | 100% | 93.52% | 85.71% | 28.77% | 100% | 0 |
| 94998 | RS Khusus Gigi dan Mulut Universitas Hasanuddin | 8 | 2023 | 10-08-2024 | 97% | 95% | 100% | 0% | 96.97% | 2.94% | 82.35% | 0% | 100% | 100% | 100% | 100% | 0 |
| 94999 | RS Umum Sofifi | 8 | 2023 | - | 82.5% | 90% | 0% | 0% | 0% | 0% | 41.67% | 100% | 0% | 0% | 0% | 100% | 0 |
| 95000 | RS Ibu dan Anak Malebu Husada | 8 | 2023 | - | 86.4% | 91% | 100% | 100% | 76.73% | 0% | 88% | 100% | 77.79% | 73.33% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.