Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 95001 | RS Umum Daerah Kab.Konawe Utara | 8 | 2023 | - | 91.41% | 92% | 99.54% | 100% | 100% | 0% | 71.35% | 100% | 95.7% | 100% | 89.98% | 100% | 0 |
| 95002 | RS AT Medika | 8 | 2023 | - | 100% | 100% | 100% | 100% | 78.14% | 0.36% | 63.29% | 100% | 95.66% | 0% | 100% | 0% | 0 |
| 95003 | RS Umum Daerah Sele Be Solu | 8 | 2023 | - | 72.5% | 80% | 97.73% | 100% | 61.73% | 33.8% | 84.66% | 100% | 88.8% | 100% | 100% | 100% | 0 |
| 95004 | RS Dokter Palemmai Tandi | 8 | 2023 | - | 93.09% | 96% | 91.37% | 100% | 85.8% | 1.52% | 91.93% | 95.24% | 91.34% | 80.12% | 99.16% | 100% | 0 |
| 95005 | RSU Cahaya Medika Makassar | 8 | 2023 | 08-08-2024 | 100% | 100% | 100% | 86.11% | 89.13% | 3.23% | 98.8% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95006 | RS Umum Daerah Provinsi Papua Barat | 8 | 2023 | - | 80% | 100% | 98% | 0% | 59.79% | 100% | 89.37% | 100% | 83.05% | 90.91% | 93.33% | 0% | 0 |
| 95007 | RS Umum Bunda pengharapan | 8 | 2023 | - | 83.55% | 87% | 88.05% | 40% | 57.29% | 22.05% | 66.59% | 100% | 99.75% | 86.41% | 92.47% | 100% | 0 |
| 95008 | RS Umum Sandi Karsa Makassar | 8 | 2023 | - | 100% | 100% | 100% | 100% | 92.8% | 85.71% | 92.42% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95009 | RS Umum Daerah H.M.Djafar Harun | 8 | 2023 | - | 91.23% | 85% | 100% | 100% | 85.58% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 95010 | RS Ibu dan Anak Prof. dr. H. M. Farid | 8 | 2023 | 11-04-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 93.2% | 90% | 100% | 100% | 0 |
| 95011 | RS Antam Nikel Pomalaa | 8 | 2023 | - | 97.36% | 97% | 100% | 100% | 98% | 0% | 100% | 100% | 99.33% | 100% | 100% | 100% | 0 |
| 95012 | RS Mega Buana Palopo | 8 | 2023 | - | 85.92% | 90% | 87.67% | 100% | 85.75% | 17.49% | 87.1% | 100% | 90.36% | 89.36% | 91.49% | 90% | 0 |
| 95013 | RS Umum Daerah Kota Ternate | 8 | 2023 | - | 70.5% | 86% | 100% | % | 100% | % | 0% | 0% | 100% | 0% | 0% | 100% | 0 |
| 95014 | RS Umum Daerah Kabupaten Konawe Kepulauan | 8 | 2023 | - | 52.99% | 66% | 100% | 0% | 100% | 0% | 30.43% | 100% | 84.04% | 0% | 100% | 100% | 0 |
| 95015 | RS TNI Angkatan Laut Merauke | 8 | 2023 | 02-09-2025 | 62.6% | 43% | 100% | 100% | 73.23% | 0% | 67.77% | 72.34% | 98.81% | 100% | 89.39% | 75% | 0 |
| 95016 | RS Umum Daerah Kabupaten Kolaka Timur | 8 | 2023 | - | 95% | 100% | 100% | 0% | 40% | 0% | 87.5% | 100% | 91.17% | 100% | 100% | 0% | 0 |
| 95017 | RS Ibu dan Anak Kartini | 8 | 2023 | 12-10-2023 | 100% | 100% | 100% | 100% | 98.31% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95018 | RS Fatima Pare-Pare | 8 | 2023 | - | 87.71% | 90% | 100% | 25% | 16.56% | 1.59% | 66.25% | 87.5% | 100% | 62.5% | 100% | 100% | 0 |
| 95019 | RS Umum Aliyah III | 8 | 2023 | - | 100% | 100% | 100% | 100% | 97.63% | 5% | 98.28% | 100% | 100% | 93.94% | 96.55% | 100% | 0 |
| 95020 | RS Angkatan Laut dr. R. Oetojo | 8 | 2023 | 01-01-1970 | 55.18% | 73% | 99.44% | 100% | 97.7% | 13.33% | 62.5% | 100% | 93.6% | 0% | 99.32% | 0% | 0 |
| 95021 | RS Tk. IV Dr. R. Ismoyo Kendari | 8 | 2023 | - | 84% | 83% | 87.5% | 100% | 100% | 0% | 88.89% | 100% | 94.95% | 100% | 100% | 0% | 0 |
| 95022 | RS Bahteramas Provinsi Sultra | 8 | 2023 | - | 89.95% | 93% | 93.89% | 100% | 51.66% | 0.55% | 84.28% | 100% | 98.65% | 81.82% | 98.32% | 100% | 0 |
| 95023 | RS Umum Dharma Ibu Ternate | 8 | 2023 | - | 93.02% | 100% | 100% | 0% | 85.21% | 9.33% | 79.92% | 100% | 100% | 62.5% | 99.58% | 100% | 0 |
| 95024 | RS Umum Daerah Scholoo Keyen | 8 | 2023 | - | 77.57% | 64% | 0% | 0% | 35.29% | 7.5% | 100% | 100% | 99.93% | 86.36% | 0% | 0% | 0 |
| 95025 | RS Umum Tiara Sentosa | 8 | 2023 | - | 96.7% | 99% | 100% | 100% | 98.31% | 3.85% | 91.45% | 100% | 90.78% | 100% | 100% | 100% | 0 |
| 95026 | RS Umum Daerah Andi Makkasau Parepare | 8 | 2023 | - | 99.24% | 100% | 100% | 0% | 86.04% | 1.45% | 89.01% | 100% | 99.82% | 100% | 100% | 100% | 0 |
| 95027 | RS Otak & Jantung Pertamina Royal Biringkanaya | 8 | 2023 | - | 96% | 100% | 100% | 0% | 98.95% | 3.39% | 96.52% | 97.22% | 87.11% | 81.82% | 100% | 100% | 0 |
| 95028 | RS Mitra Husada | 8 | 2023 | - | 82.5% | 100% | 100% | 0% | 77.33% | 93.94% | 91.01% | 85.71% | 91.79% | 69.64% | 89.25% | 100% | 0 |
| 95029 | RS Ibu dan Anak Budi Mulia | 8 | 2023 | - | 94% | 100% | 100% | 0% | 96% | 0% | 100% | 100% | 100% | 0% | 0% | 0% | 0 |
| 95030 | RS Umum Daerah Raha | 8 | 2023 | - | 97.49% | 0% | 99.7% | 100% | 39.73% | 0% | 100% | 100% | 91.95% | 0% | 99.56% | 100% | 0 |
| 95031 | RS Ibu dan Anak Paramount | 8 | 2023 | - | 92% | 93% | 100% | 90.91% | 78.64% | 0% | 82.66% | 100% | 99.2% | 60% | 100% | 100% | 0 |
| 95032 | RS Kasih Herlina | 8 | 2023 | - | 78.1% | 88% | 100% | 97.78% | 95.51% | 95.45% | 87.53% | 100% | 80.5% | 94.83% | 100% | 100% | 0 |
| 95033 | RS Mutiara | 8 | 2023 | - | 89.5% | 100% | 100% | 0% | 38.11% | 0% | 64.47% | 100% | 96.31% | 75% | 100% | 100% | 0 |
| 95034 | RS Politeknik Ilmu Pelayaran (PIP) Makassar | 8 | 2023 | - | 82.38% | 0% | 0% | % | 100% | % | 50% | 100% | 72% | 0% | 0% | 0% | 0 |
| 95035 | RS Umum Daerah Dr. Alberth H. Torey | 8 | 2023 | - | 81.38% | 77% | 100% | 75% | 83.33% | 7.14% | 81.96% | 92.31% | 99.99% | 100% | 95.74% | 70% | 0 |
| 95036 | RS Umum Wamena | 8 | 2023 | - | 83.5% | 83% | 78.4% | 66.67% | 68% | 6% | 100% | 100% | 88% | 0% | 80% | 50% | 0 |
| 95037 | RS Islam PKU Muhammadiyah Maluku Utara | 8 | 2023 | - | 100% | 100% | 80% | % | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 95038 | RS Umum Aliyah II | 8 | 2023 | - | 100% | 100% | 100% | 95.45% | 97.47% | 4.08% | 96.08% | 100% | 100% | 93.94% | 98.04% | 100% | 0 |
| 95039 | RS Islam Gigi dan Mulut FKG-UMI | 8 | 2023 | - | 95.88% | 100% | 100% | % | 100% | 0% | 0% | 100% | 100% | 100% | 0% | 0% | 0 |
| 95040 | RS Umum Daerah Konawe Selatan | 8 | 2023 | - | 100% | 100% | 100% | 100% | 81.9% | 0% | 80.65% | 100% | 100% | 0% | 100% | 100% | 0 |
| 95041 | RS Umum Daerah Dr. H. Chasan Boesoirie Ternate | 8 | 2023 | - | 75.8% | 75% | 100% | 90.91% | 48.03% | 3.85% | 83.26% | 100% | 81.32% | 73.33% | 100% | 100% | 0 |
| 95042 | RS Umum Daerah Kabupaten Buton Selatan | 8 | 2023 | 01-01-1970 | 79.41% | 84% | 97.44% | 83.33% | 85.19% | 0% | 72.73% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95043 | RS Ibu dan Anak Ananda | 8 | 2023 | - | 94% | 100% | 100% | 100% | 85% | 1% | 85% | 100% | 95% | 100% | 99% | 100% | 0 |
| 95044 | RS Umum Daerah Kabupaten Sorong | 8 | 2023 | - | 79.51% | 95% | 100% | 82.35% | 70.57% | 3.23% | 89.92% | 100% | 89.46% | 80.56% | 100% | 81.82% | 0 |
| 95045 | RS Dr. Hasri Ainun Habibie Parepare | 8 | 2023 | - | 92.86% | 90% | 96.67% | 0% | 87.01% | 4.26% | 88.18% | 100% | 100% | 74.37% | 100% | 100% | 0 |
| 95046 | RS Universitas Hasanuddin | 8 | 2023 | - | 89.66% | 94% | 100% | 100% | 64.88% | 5.14% | 48.77% | 100% | 94.68% | 93.33% | 100% | 100% | 0 |
| 95047 | RS Umum Daerah Konawe | 8 | 2023 | - | 90.5% | 100% | 98.36% | 100% | 90.16% | 100% | 99.08% | 100% | 98% | 0% | 98.55% | 100% | 0 |
| 95048 | RS Umum Daerah Teluk Bintuni | 8 | 2023 | - | 79% | 89% | 95.8% | 33.33% | 38.04% | 0% | 81.32% | 97% | 93.64% | 83.33% | 82.1% | 78.12% | 0 |
| 95049 | RS Umum Nabire | 8 | 2023 | - | 76% | 98% | 100% | 98% | 85% | 0% | 100% | 100% | 80% | 80% | 100% | 80% | 0 |
| 95050 | RS Andalucia | 8 | 2023 | - | 75% | 84% | 80% | 100% | 36.07% | 14.29% | 35.9% | 0% | 100% | 0% | 80% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.